junior suite is nice but weren t able to pick up the hotel wifi from our room which was frustrating considering

they even put tip on the room service water without asking

poor breakfast - the only option were eggs (i think i have also overlooked cereals somewhere)

restaurant was good and nice breakfast

both beaches have a bar and personnel serving drinks

the pool was kept nice and clean as well

pool staff and the whole pool bar set up was very cool

bar and restaurant were great, and very reasonably priced given the remote location

wifi pretty good

the beach. bad wifi. problem to pay with card. staff could not speak english

restaurants, bbq fish on the beach for lunch and a little shop with vegetables (you can use the kitchen here)

in mind and if you want a nice place on a location close to the best beach with electricity and kitchen, but

breakfast is included and always fresh and delicious, while lunch and dinner can be ordered at the

it only has a bed if you want food, wifi, oh anything else you have to go to another hotel that has what you

they have pet cats there and a pet dog and they were all so cute

good breakfast

the staff. a good breakfast.

the food selection is excellent, with a 3-course meal offered for breakfast, lunch, and dinner

breakfast was very good

location breakfast staff

breakfast was good, very tasty and big portions

staff was friendly and attentive. breakfast was decent

breakfast took quite long as there was some confusion

the rooms are very modern with a nice patio where they serve you the breakfast

also, the breakfast that is included is very diverse, with many options to choose from

we once waited 1 hour for breakfast

the swimming pool is a sea water pool that may not be everyone s perfect situation

no bar service

the comfortable day beds on the beach were all appreciated, as was turning the music down in the bar when i

so that was confusing and we got charged for breakfast 2nd day and it was expensive for what it

wifi could work better

they served our breakfast the last day before the average breakfast time because our flight left very early

breakfast was ok but has definitely some room for improvement

wifi was strong, no complaints

despite the remote area the wifi was fabulous

amazing service in this incredible beautiful spot - fantastic breakfast and boats to islands etc

views, private beach area, decent gym, all the activity options you can book with them

the location was a fairytale-the beach, the walking paths, our room, the nature, and the breakfast

don t miss the bar at the club house

even had our laundry done

little ressort, friendly stuff, big breakfast buffet and good lunch/dinner menu

loud music from the bar, from the neighbours room, this drove us mad

drinks at the bar are also amazing

at times the number of kids crying and screaming took away from the setting

us feel like vip guests, the beautiful woodwork throughout the hotel was very impressive, the pool was always

there s no room service after 7

and this has been a beautiful unforgettable experience highly recommend for family with kids

the place needed to shut down for some hours during the day, causing wifi , ac , music and room water /lights

and this has been a beautiful unforgettable experience… highly recommend for family with kids

suggest putting loungers that reclines near the swimming pool area in the bungalow

gardens of lush greenery with multiple seating/relaxing places, and its own jewel-like swimming pool

had a beautiful room with a terrace and private pool

boutique property with a few independent and gorgeous bungalows with private pools

it needs to be bought from the bar outside of meal times, which feels a little excessive given the nightly rate

it's very quiet in the evenings, people tend to go back to their rooms after dinner so the bar closes around

very large (with few floaties and toys) and the smaller kiddie pool had a small slide for little kids to play

car to the hotel of the harassment happening on the road about 25 minutes away from the hotel's parking lot

) described it, we had a fantastic view of the pool and ocean view with a balcony

too loud music from the hotel bar from 10am till midnight, which is uncomfortable to human ear: 2 talking

had everything including air conditioning and a great breakfast included

breakfast pretty basic but tasty

the breakfast is too small

recommendation would be either to get in the water or to go near the bar area where they don t typically go

the breakfast was really nice and cheap

however, the bar next door blares music until at least 1, and by 6 am workers are out noisily setting up chairs

wifi was often not stable

loved the beach and the facilities, the room with the view was wonderful, the breakfast and dinner were also

a transport for you to go back to cartagena and the price is correct and reasonable since no wifi can reach to

our kids loved the beach, the food, and the hotel in general

more variety of snacks and even fruit or icecream at the honesty bar might be nice

awesome breakfast, great food and cocktails, really nice staff and the gift of bioluminiscent plancton at

otherwise, there could be a few more breakfast options offered

at the location you can get breakfast/lunch/dinner and delicious cocktails

my kids had gone the week before to xcaret in mexico and they thought the did was much better there

i understand this is not an all-inclusive resort (which i like), but i think breakfast should be included with

the gym and spa are very well equiped

service from kids village, breakfast buffet, transportation in the hotel and clean rooms everybody was very

playroom for kids is amazing

great place to relax. love the pool, close to the beach.

there is no choice of breakfast

staff was fantastic especially thomas as the bar tender, server and dj sound man

loved the view from the swimming pool

the pool gives a great view over the bay between the city of cartagena en tierra bomba island

in front of the cabana - breakfast/lunch/dinner/drinks could be brought up to you upon request - laundry service

fantastic sunset directly from the pool

the pool overlooking the ocean was picturesque

the staff were wonderful, the wifi signal was fast and strong, and they even had a big screen where we could

they have a really useful whatsapp system for ordering room service which works well

the pool wasn t clean. the flies are very annoying

the breakfast was yummy and a good portion

very near cartagena; beautiful clean beach and pool; excellent meals though slightly more than we had been paying

super the breakfast, prepared specially for us

cabin was leaking, the shower cabin door didn't open or close properly, loud annoying music, wifi was poor for

amazing view of bocagrande. beautiful beach. nice pool. very good food.

nice pool

swimming pool enough areas to sit and lounge at the swimming pool the beach in front of the hotel is nice

the property was clean and the breakfast really good

relaxing space, nicely appointed rooms, pool surrounds and shady breezy places to rest

we were having breakfast/lunch some people external to the hotel were coming to us to sell us some stuffs

does not have warm water, breakfast is one of the worst we had in all colombia, both beach and pool space is

yoga mats are quite old and only get cleaned once a week :( we eat vegan and had zero breakfast options / very

brian arranged an island tour for me, my laundry was done on time

laundry prices are expensive as they charge per item instead of fixed price as other locations do

didn't use the hotel wifi as i had 40 gb on my phone to use up in a week

the breakfast is just the basics

poor and limited breakfast

staff went in to clean our room and drop off our laundry and left our door open all day while we were sight

between rooms very audible from the next room as people talk no balconies no where to dry laundry

should i ever return to columbia id stay again as after a few days in the old city with kids is a nice change

room service was 24/7, however there were only 3 food selections

gym was ok but the exercise bar was too high for me

says they provide a laundry service but it is an outsourced company and the prices are crazy

gorgeous room on the 11th floor overlooking pool & ocean.

slow wifi, slow to respond to requests, inconsistent quality of breakfast

pool was great as well as beach access

breakfast is good pool is wonderful

when checking out, they also asked 350,000 pesos per room for the laundry

is my second time at this hotel and i love everything about it; it luxurious, the pool is amazing, nice food at

gardens and outdoor space was big and great with the kids

enjoyed the variety of the breakfast buffet that s served until 11am, it has a 24 hour gym, enormous pool with

the gym was well equipped, but also quite small for the amount of guests using it everyday

ac was leaking and the laundry service damaged some of the clothes

you're doing laundry

unlike the other places you can enjoy very big swimming pool, good bar and a lot of space outside

good location, it is close to everything; friendly staff, great pool, good food and restaurant

breakfast was perfectly adequate and the room was nice and big

due to our evening flight they provided an acceptable solution for late check out

the lady in the kitchen was very slow to serve breakfast

the breakfast is decent but just one option

breakfast was really poor, fruit was from day before

the breakfast could be not a pleasantr experience

breakfast was good and the staff is the best part of the hotel

value, breakfast, the server at the restaurant, clean room..location

also, the breakfast was very good, they gave us different options, fresh fruits and juices with mini breads

the breakfast was cooked to order and excellent!

wifi wasn t working and room small

there's laundry services available for cheaper down the street

pool & bar was the only thing lacking

clean rooms, comfortable beds, good wifi, breakfast good, but no onside parking available

terrace has a bar and great place to sit and relax

didn t really have a bar as such beyond the lobby, you get heckled for a taxi every time you walk outside

they didn t explained correctly how to get the beach towels or how to use the laundry services, extra time

breakfast buffet always same ok for 1st days but after 11 it s a bit repetitive - bar choice of

and hair dryer did not work - ac does not have a remote - wifi sucks - food is terrible, at least breakfast -

really good breakfast.

wifi no wifi in the rooms and restaurants and poor quality in lobby and by the pool - no tv channel in english

room service

-nice pool and restaurant

the breakfast has several options to choose from

breakfast was good location excellent staff and service - amazing

very clean, walking distance and free breakfast

good laundry service and lovely construction

laundry was a little expensive.

had the premium room 310 with huge bed wifi in room good, very clean, had luminous room 3rd floor on the inside

breakfast buffet. location, staff.

excellent breakfast included and fish dishes in the restaurant delicious

aircon and wifi

but serviceable breakfast

no hot water in the shower and no telephone. the complementary breakfast/coffee was cold.

breakfast only ok

althought breakfast was good, it could vary or have a menu, not always the same

the lady who did my laundry was lovely.

it s across the road from the beach, it has a swimming pool, bar, decent food, comfortable rooms and the

, the bar tender is polite but has no idea on how to mix cocktails

bed, a great variety in the buffet breakfast, love the pool area and easy access to the beach, hotel close to

the staff were lovely the hotel was clean the breakfast had different elements each day

wifi connection poor, still lot of noise from the street with the window closed, value for money

pool location and breakfast

the employees plus the hotel had no working wifi or tv. the elevator didn t work.

shirley is a fantastic bar tender by pool

wifi on higher floors seem to not be the best

breakfast was great

they offered late check out for an extra fee (60% of the daily rate) which was lovely since you can enjoy the

the wifi was the worst

they do not accommodate early check in as most hotels do in bocagrande

great money value. nice breakfast and good location.

wifi is reasonable but not strong enough from time to time

the breakfast was also very good

on the toilet and the door has huge gaps and there is a big open window to the bedroom poor wifi reception in

the breakfast was really good and the location of the hotel was great because it was close to

big room, big bed, amazing view, clean, good location, good breakfast, close to the beach

super clean, wifi good and staff are nice.

the nice staff. strong wifi connection.

great location low cost basic, but air-conditioning and wifi fine good security

laundry service a bit slow and overcharged for items we didn't have cleaned.

the added 50% charge for laundry without telling me but the manager took it off after i escalated the

laundry setup mis communication

was spacious, front desk staff was friendly and helpful, specially cindy

area was great, especially for our kids

curtains didn t work was too bright, wifi connection was poor

the breakfast is okay-it is not 5-star by any standards

free breakfast

wifi constantly wasn't working

breakfast staff and how helpful they were

they had a laundry service which was nice

great breakfast...friendly staff....clean room...great location

nothing. the pool is so small.

were many possibilities of breakfast

the staff upon check in was friendly - god wifi - the rooms very clean - decent shower - nice bed - fridge in

excellent breakfast. confortable bed. nice wifi signal. polite and helpful staff. well located.

the wifi network was horrible and did not work very well

i d like to see more option for breakfast but it was nice cuz it was included!

there was no wifi signal at all in the rooms

was friendly , breakfast meh