location, the swimming pool in front of the fort is amazing

the breakfast was lovely too

the wifi is good

the wifi worked very well

the breakfast, the pool, the service

one of the highights was the pool area

every detail, from the stylish rooms to the lush pool area, made it feel like a private oasis tucked away in

guess the swimming pool could have been bigger

pool, location, deco, bed

the rooftop pool is also one of its best features

there's a juan valdez cafe round the corner and a tostao bakery and laundry 10 minutes walk away

on site laundry

) offer an in house laundry

suggest only putting laundry in that s not white or likely to shrink.

amazing staff. extremely cheap and great laundry service.

good service (on short notice booking of extra night and laundry service)

laundry was done within a day for a fair price

no front desk, no room service, no laundry service

handy and reasonably priced laundry service

laundry service was quite expensive

very friendly staff, two pools, laundry service

the advertisement states laundry is available, however it isn't.

swimming pool, breakfast and laundry service

handy having laundry service done there for a pretty good price

good wifi (although the connection was poor in our specific room)

place - very nice and helpful hosts and staff - delicious vreakfast - nice rooftop terrace - good laundry

the bed was comfortable, breakfast was simple but tasty, and we were able to do laundry for a small fee

provided a laundry service and returned our clothes folded and clean same day

kept our luggage while we traveled to paso del mango for a few days, and they have laundry service

wifi was terrible. it keeps cutting off.

it has a laundry-service

there is also a laundry service which we used and can recommend (if i'm not mistaken it was 5

the hotel was very clean and we used the excellent laundry service too

staff was nice and helpful, cheap laundry service

the women at breakfast and who helped us with laundry were also incredibly nice

breakfast was ok

no wifi in the room, we stayed on the groundfloor just next to the

breakfast is delicious, not to fatty in comparison with other restaurant options

wifi wasn t working for a couple of days

very clean. modern. very friendly and helpful staff. good breakfast.

good breakfast excellent staff, laundry facilities

got laundry service with reasonable price

the staff is really nice and helpful, they offered laundry service as well

laundry service stain some of my clothes.

laundry service was a bit expensive, but that s the only criticism i have

on the same street is a laundry mat and convenience store

the street can be a bit sketchy during the night they don t have laundry

no laundry service available at the hotel directly, but laundry was just around the corner

no laundry service but that wasn t a big deal

the wifi was disappointing but the desk did their best to bring it up when it dropped.

good location. nice bathroom (but no privacy since open/transparent glass). breakfast included

nice welcoming staff, pretty rooftop with little pool, overall well kept

location near to the nice part of cartagena we liked to explore in the evening * really nice pool to cool down

good fabric for bed linens, really comfortable mattress, free towels, the little pool

staff were delightful; it was quiet respite from the busy streets outside; i nice roof top pool dunk when it

wifi quality was at times inconsistent

breakfast on the roof terrace was relaxing and good value

the breakfast is 1 egg and 1 sausage

breakfast was amazing and the staff were so kind and helpful

traffic very noisy, casino downstairs little noisy

nice that there was free breakfast

it was either housekeeping, or minibar refill or even laundry services

we used the laundry service and they burnt one of the garments at the moment of ironing

-very friendly and accomondating staff -large, modern rooms -great pool with large sunbeds

i do wish they had room service after hours.

i worked from the hotel (room and common spaces) for two days and the wifi was very fast and reliable

when we asked the front desk agent what laundry services they offered, she first said, i will ask my colleague

we loved having access to the pool so we could cool down in the morning and afternoons

the rooms, the rooftop jacuzzi and plunge pool, the staff / service, etc

s those little things: - only 2 small bottles of water on the first day - no hand towel - bad wifi - no hot

delicious breakfast

i could also hear everything that was going on outside/other room/people in the kitchen

the rooftop pool and bar area is sooo cute and one if the best around

rooftop bar and pool were very romantic and clean

wifi was in and out

to hot/humid in the breakfast area

laundry service was also very nice

laundry service (provided by a guest house at the other side of the street) paid per kilogram nice

was great, receptionists and the lovely lady, which was preparing the breakfast

the wifi in our room was very poor because we weren't near any routers - i imagine it's better in the

distance to all the major tourists attractions, very clean, nice breakfast and very nice staff

breakfast is at restaurant across the street which was not a very clean restaurant

the breakfast was a lovely touch, makes in difference in quite an experience city

in the kitchen, tiny bathrooms with no shower head, hard beds, staff not friendly, kitchen old and pots

kitchen awkward to use as small and staff tended to use it alot

location, cheap price, good and clean kitchen and facilities, powerful fan in the room so not too hot in the

convenient affordable laundry

closing properly - room was not very clean - towels and blanket were stained - we gave them the laundry, they

the laundry service did not work, i asked the day before and they told me that it was possible, and it

used laundry service and they gave clothes back dirty

no safes, unreliable power outlets and wifi comes and goes

felt like being in the spa throughout the hot, very relaxing

was perfect - the bed were very comfortable, the staff very nice, great breakfast, cute swimming pool

we loved the pool and the respite it provided from the heat of cartagena

roof top bar and pool was an awesome way to cool off in the middle of the day

near the clock tower and on the street of the hotel, there are good restaurant and bar

was able to send laundry out, always good

laundry service sharp service, if you deliver early in the morning, before mid day you had it back

in room, unclean bathroom, very noisy (no insulation), no extra amenities (like a laundry, bar, social place),

place and good location but very very very noisy room right on the street, and next to the staff/laundry room

location in getsemani and easy walking distance from all the historical sites and amenities (the laundry just

laundry service was very reasonably priced

they also offer a laundry service

my room was cleaned and tidied up every day and they took care of my laundry at a very good price

helpful staff perfectly situated in the getsemani area laundry service

wifi needed repaired that day which meant it didnt work

we had a lower floor room facing the pool area

pool is lovely and clean and the beds are nicely located

pool is amazing

eating with other guests for breakfast, which was ok but would prefer to sit at a table separately

breakfast was delicious and the staff were all lovely

additionally my friend was charged for laundry twice

they did a nice job with my laundry

also if important for you we experienced hot showers and good wifi

better wifi signal

- low wifi connection in most rear room. nothing else. all was great. and enjoyed the stay heaps

receptionist gave me two plastic bags for laundry

beside that in a very central place, with an affordable laundry beside to it

the laundry is literally next door and they provide excellent service

the laundry connected to the hotel was very helpful and delivered my clothes to the reception

they even had a laundry service at the base of the hotel

good location good breakfast comfortable bed

both rooms were awesome, huge bathroom and great breakfast

location, a little hard to find. i rented a car, not a lot of parking.

pool would be a bonus!

think the only thing i would add is some variety to the breakfast menu

the laundry service was turned around in half a day - which we desperately needed post san blas sail

we came back one afternoon to no water, every day i had to get my room rekeyed, no dirty laundry bags or wet

pool and rooftop was very nice

the rooftop pool and bar were a big hit in the late afternoon and evenings with both the adults and kids

the food was fantastic- breakfast was a la carte and served in the restaurant each morning, we loved the fresh

the wifi was servicable and the location is unbeatable for exploring cartagena from

nice location, friendly staff and good breakfast

clean room, good location, friendly staff, comfortable bed, nice breakfast

spacious, the beds were very comfortable, the air conditioning worked very well, and so did the wifi

room is great, aircon, wifi and tv worked well

in room was dirty and no room clean during stay (only 2 nights) - basic continental breakfast would be a plus

* the swimming pool is quite small and located right at the entrance of the hotel, so it doesn t really feel

is a recently renovated hotel that doesn t have breakfast or dining available yet, but i can t wait to come

the pool didn t look the cleanest hence i only sunbathed

spacious rooms really nice pool l

responded two days after it s happened ) so he just sent the clothes that got wet to the laundry, it felt

breakfast was also great

breakfast was great and freshly made

breakfast was included and it was delicious

breakfast as well was delicious, a spread of fresh fruits, cereals and yoghurts + coffee, tea and

the room had no windows, it overlooked the laundry room.

suite rooms and they were connected by a door, which was perfect because we traveled with our 2 kids (5 & 6

staff could have helped out a bit more especially when the wifi did not work

facility, great staff, modern and clean room, great multi course breakfast

breakfast was a tad simple, although it was free so cannot complain too much

they were willing to accommodate our requests and they were willing to do a load of laundry

laundryservice was fast and clean. reception was very friendly. beautiful service

nice decor , clean rooms , they have a laundry service which we

bed, great air conditioning (a must in cartagena), hot water showers, free breakfast, good wifi

the air conditioning, wifi and hot water were all good

the apartment was enormous, the beds were comfortable, the air conditioning and wifi worked flawlessly

has all the amenities you require with a beautiful swimming pool area

location. good wifi. good airco (which is necesarry)

very big apartment, with a full kitchen

wifi stopped working at the second day after a heavy storm, we never had it back

was in the second floor, they didn t help us with are carry on ,i miss my reserve in the sky bar because when

wifi was good for remote work

bed could be more comfortable, pillows as well. during my stay wifi didn't work

clean, friendly and delicious breakfast! smart rooms and very comfortable beds

only thing i missed was a pool given the heat in the city and the bathroom was a little tiny and therefore

laundry service was a rip-off

the laundry prices are daylight robbery

the wifi was decent

you're lying very still in the pool sometimes there are large vultures that will land close to you all of a

location, awesome air conditioner, great shower, wonderful rooftop pool, and excellent service

i think the facility needs a laundry to meet all traveler s expectations

plus the wifi connection was low

great location within the walls, good room with great ac and the breakfast was really good too!

excellent location, beautiful hotel! great breakfast and friendly staff.

amazing location nice staff good breakfast comfy bed good wifi

there was no laundry service offered however beer and laundry was only a short walk away offering a great

laundry of our clothes wasn t great

in the room there are a lot of amenities: a rope for drying laundry, an adapter, a quality dryer, bathrobes,

staff, beautiful old house, good air con and water pressure, great masseuse on site, good wifi close to several

i felt safe throughout my entire stay and the wifi worked great

room, satellite tv, fridge, location in old town, plenty of shelves and wardrobe space, light breakfast to start

was hard to light and wifi in rooms was non-existent, although it was great in the common areas

location; cleanliness, elegant, and accommodating. breakfast on rooftop and extra living space.

there s a kitchenette in every room but there s nothing in it to use.

no wifi, language problems

the only downside was the laundry service we received our clothes later than expected and they weren t

this hotel does not really have a pool suitable for grownups

good location & friendly professional staff. good roof terrace. excellent breakfast.

very beautiful place with a swimming pool confortable bed

they also offer a free breakfast included in your stay and there is a wide variety of options and it was

pool is really small and not very clean

air conditioning bed shower clean pleasant staff breakfast

wifi doesn t reach the rooftop. the access point was broken up there.

you get a choice from a solid breakfast menu in the morning, not just scrambled eggs and arepas

the pool on the rooftop is very cool too

good kitchen

or getsemani but of course you could grab a cab to be faster :) simple apartment, you can use the kitchen as

are rather thin, therefore it was especially hard to sleep as some guests were really loud at the pool

limited staffing so bar on roof not staffed and limited support at times

daniela allowed us an early check in with no additional cost

one of the highlights was the rooftop pool, which was absolutely amazing and a perfect place to relax after

maybe the drinks and snack prices at the pool are a little high so after our first time doing that we decided

they have the option for laundry, but

did laundry here

there is a nice open courtyard in the middle of the hotel, where the wifi is very good

the rooms are basic but spotless and cleaned every day and there's a small bar with drinks which was handy

great value for money, good wifi

a guest self laundry would be handy too

we also used the laundry for a few items that got dirty after a bootle leaked in our bag

we also handed in laundry to be washed, we each had a small plastic bag

requested a laundry service and put our clothes in after travelling for two weeks

30 to ask if we have laundry or need the room cleaned - better to wait until at least after breakfast time is

one day three hand towels, another day none, one bathrobe for two persons, no dish for the soap bar (always

the breakfast was so nice, delicious and relaxing

hotel is beautiful, has great pools for the kids, a delicious breakfast and stunning courtyard and rooftop

the food is delicious and the pool is wonderful at the end of the day

clean, spacious bathroom, central and safe location, incredible staff, included breakfast which was

we also got laundry done which was returned to us the same day for a fair price

they stored our bags before and after check in and arranged laundry for us

the lower level room is loud you can hear the staff in the laundry room early in the morning

breakfast, location, cleanliness

amazing location nice private pool very friendly staff.