slippery/icy stairs and parking lot alcohol sale no hot shower paid breakfast

secure parking for motorcycles. easy walk into town.

the swimming pool was good.

the whole place was unclean, and they kept the water in the pool sooo dirty, like neisseria already growing in

the parking was also good

commun area are just perfect with inside and outside pool, different place to stay and restaurants

it was a parking lot view with the incoming visitors' cars coming right at our window

kids club from 9-21h free of charge

bar area i believe it s most be for adults only as there a lot of kids noise

at the bar next to the swimming pool took about an hour to get ready and drinks about half an hour

pictures, no pool, scam with parking, extreme noise during the night (till 4 am electronic music from club which

music from club which is a part of the hotel) cigarette smoke in the corridor and hotel room, breakfast was not

amine in particular was fantastic helping our kids to settle in with hot chocolate drinks

amine in particular was fantastic helping our kids to settle in with hot chocolate drinks

is a quite large apartment with the convenient equipment, providing free parking as well

treadmill in gym didn't really work, overall gym was disappointing

the spa is quite expensive, e.g. sauna is billed per person and per 15 mins.

spa services was great

plenty of parking (and very nice parking assistants). good guide (muhammad) boomed.

the staff was so kind that she let me early check in before 1500

pool is on the other side of the road, in front of the hotel

wifi only works in common room

no wifi available in the rooms

fez after departing the hotel, but the hotel could not facilitate this and their printer was not wifi compatible

bad thing is that the wifi only works in the lobby and there is no wifi in the rooms

no room service or snack bar no kettle in rooms

confortable rooms, good breakfast, location quiet but central, many coffee shops nearby

laundry service issue i specifically requested a full laundry service and was told my suit would be

easy parking

good private parking

the restaurants and bar staff is also very welcoming and accomidating

chafik (staff in the restaurant), and the bar staff were very attentive and helpful

also, there is no iron in the hotel, and when i asked, they said we have a laundry service for a sum of money

great roof terrace with sweeping views and a small swimming pool

take other 5 star hotel which supply coffee and tea machine and had more bigger room and swimming pool

nice and clean facilities (gym and spa), cool rooftop bar and great

size of the pool was too small and the spa was female only which was not mentioned in the details of

owner was very sketchy and charged me 35 euros for laundry without my permission but the normal staff ws incredible

december, it was a bit cold, so heating was good in the room, toilets and plenty of towels, good breakfast in

breakfast

breakfast ud83eudd5e

the price was very reasonable, staff was very friendly and helpful, breakfast was fantastic.

breakfast . expensive ( quality vs price )

breakfast was very poor - all the breads were stale

no wifi

breakfast was good .

noisy hotel- the bar plays very loud music till 1a

*laundry outside the hotel

laundry service

location perfect and the stuff, breakfast and food was very good , they don t have iron and laundry room

everything is close by, food, drink, cafe, laundry and so on

they don t have room service

laundry service cost too expensive. the location is not so convenient if you want to go medina.

awesome staff and good breakfast lol

my kids were happy during their stay and had a good time playing in the pool

very high prices in the restaurant and the bar at the pool 3 for a cola 6 for red bull

swimming pool, the staffs, location and excellent services.

laundry service was good

breakfast was fantastic

the sound insulation of the rooms is poor; - poor signal of the wifi; - the breakfast is the same everyday (this

staff great service breakfast on point location excellent on centreville will be heading back there

wifi, extra blankets, perfect location with shops, banks and cafes just 2-3 min walking

breakfast was quite basic. floor 6 was noisy due to restaurant on floor 7. parking was not easy.

clean room, parking, rooftop breakfast

breakfast can be improved.

location was convenient. it was clean. the wifi worked. staff were helpful.

is reeealy clean, good choice for breakfast, great view from roof restaurant

received very good service at breakfast. very courteous.

small pool without heat control

good location, good service, beautiful bar and pool

i think it s no good charging just one espresso extra with the breakfast

the pool was pretty cold as it's not heated but we did go in november

breakfast was very good eat as much as you like buffet style

:) the rooftop bar was also nice

bad wifi

pool had stagnant water next to it

the gym is closed

ud83dudc4c the location, very clean, the room spacious, swimming pool with amazing view

we would also like to recognize the staff in the breakfast restaurant, as well as all the hotel employees, for

the breakfast had a decent selection

everything was great! the staff first class the restaurant delicious and the pool amazing

there was very little breakfast left by the time we got there to eat

private parking available, the stuff is really nice and the bed really confortable

staff was incredibly friendly and went out of their way to make sure me and my family (wife, kids and parents)

i like to inform to my friend the hotel as location is good but no high level for wifi.

the hotel is central, room is large and has a balcony, bed sheets and towels are clean, breakfast is delicious

large and big garden with nice pool

the wifi was not working at all, despite technicians visit it could not work

cozy and with a ac that could heat. you need that in january! good wifi, comfy bed, hot water!

hotel located in the heart of the city center, the hotel bar its one of the nice and cheaper bars we have been

wifi working only near reception

and the price , food in the restaurant was very good and good price , hotel had a very good bar also , and drinks

bed tv light guests salon wifi

:-) for example i missed profesional laundry service

i had plenty of room to work on my pc, and the wifi signal was strong

very good wifi provision

wifi

wifi was fine

staff didn't answer requests, we asked 3 times for the laundry price list, never came

the hotel has a pool, but we didn't use it since it is an outside pool, and it was cold for swimming

wifi at night we stayed it might be a one time event or not

room service order forgotten or ignored

facilities (gym, pool, restaurants), the clean bedroom, the friendly staff, and the cleaning

could have used an iron in the room but they offered laundry service bar was good we did drinks/apps there and

bar & restaurant staff exceptional

breakfast was generous and the rooms were spacious and

the pool staff, restaurant staff, porters, cleaners, reception staff, all were amazing and were so

spa is not really good.

wifi connection sporadic at best

staff needs to be complimented, as each of them from reception, room service, concierge, restaurant were polite

- they made a parking space for us at front of the hotel - laundry service

wifi like everywhere in morocco

clean modern rooms, good wifi, close to central station in new town

nice room facilities with balcony, good wifi, everything ok

ticked all the boxes for me. good breakfast. i liked it so much i booked another night.

there is no laundry service, a bar but not staffed a coffee house but it was closed

even had laundry returned earlier than expected

laundry service. comfy bed. nice common areas. lovely garden with pool.

kids enjoyed the pool and the staff at pool side restaurant were very courteous and helpful..

10 euro each, the breakfast was a bit limited for choice and the tea and coffee were very basic

room service was very detailed

the swimming pool was pleasant and it was close to a very good restaurant.

they had a nice and calm pool we enjoyed it too much

i was also surprised that there was a pool there

pool area dirty. heavy traffic noise because the place is situated at a huge junction.

was a weird machining noise at the room, like a laundry machine

i've called the laundry service and left it at my door and left,wondering if my clothes will get washed as i

love the pool and spa area

was extremely excellent and very professional staffing and house keepers and the security and the room

bar didn't have many drinks on menu

laundry service was good.

went to the rooftop bar and had an amazing time

) the swimming pool was very big and nice

clean the terrasse , there is no maintenance for the bathrooms , no slippers , no towels in the pool , no fresh

the pool!

the breakfast was nice with meats and cheeses, croissants, and corn flakes for the less adventurous

something that can be improved ( millennial problems ), some of the rooms in the back have a weak wifi signal

the breakfast was nice i especially was very found of msemmen with honey, never tasted such honey

good sized rooms. wifi worked well. comfortable bed.

the spa is also fabulous - i had my first hamman bath - an amazing experience

however, our suite did not have any window and it was located on top of laundry

cultural morocco tours, we proudly endorse palais faraj suites & spa for its impeccable service and prime location

wifi could be better

very nice and big pool area to enjoy at anytime of the day

free parking with a security protection

the breakfast is delicious, each day different local dishes

after eating there i had terrible food illness, but no problems with the hotel breakfast

speak english nor french , which is difficult if you don t speak arabic i wish we could have a spa on free

the food was traditional marocain, at the breakfast you eat well and good

the breakfast was generous, delicious, and varied a perfect way to start the day

riad can arrange tours, car transfers, laundry service, recommend dining options for you

they also were even able to do our laundry for us

better wifi and did not accept credit card for payment of hotels which was not advised before

place to stay in fes, a beautiful room with comfortable beds and windows to the inner yard, good breakfast, and

the breakfast was plentiful and delicious

breakfast was also extremely delicious and they have laundry services as well

pool was not really for swimming

the temperature in fes was in the 40s when i arrived so the cool pool was an absolute treat and go plenty of

pool was dirty.

the suites and spa description was very misleading

bit frustrated about the laundry service, because our clothes came back a bit smaller and a bit bleached

excellant common area to meet other travellers and swap travel tips on fes and morocco a kitchen -laundry

great wifi and they have a separate room for workers as well, which is nice

little far away from eating places, in the corner of the old city, 1 bathroom for 12-14 people, wifi is slow

downside is that this place is not as ideal for remote workers as i had trouble connecting to the wifi and

got a suite with spa and the spa ain't even working. no food at the hotel. poor

incredible dinner and breakfast

were forced to book 2 rooms given our family composition - 2 adults and 2 kids (aged 9 and 6)

we left early and insisted we take breakfast for our 7 hour train ride to marrakech

the service was excellent and the staff was super friendly! the breakfast was great too.

great massage. rooftop pool. delicious food. beautiful room.

the pool was amazing, rooms are a great size and everything is decorated beautifully.

pool was in poor condition also, when you go at the parking even though it seems a dead end the

the swimming pool was clean and well maintained, and everything was spotless throughout the riad

wifi worked perfectly

wifi was poor in my room that i have to stay in the lobby area to get reception

although quality not up to same standards as this hotel there was a communication issue with our laundry which

no iron and ironing board available in room. but laundry pressing service is available.

room service was prompt and without a flaw and housekeeping did a wonderful job making sure fresh

the breakfast was absolutely incredible

parking is very convenient and staff offers excellent service.

riad with the kindest people and a great breakfast

breakfast was good, but we d love to see even more variety

wifi wasn't great

beautiful riad, and a wonderful room. breakfast was nice

thank you sanae and another wonderful lady who served a wonderful breakfast

(my kids said it reminds them of dar bacha in marrakech

(my kids said it reminds them of dar bacha in marrakech

the traditional moroccan breakfast is excellent

wifi a little eratic

breakfast was fresh with local produce

family got a weeks worth of laundry done

good wifi

breakfast was great but we were rushed so couldn't enjoy as much as we would have liked

a breakfast buffet but more than enough for a great meal

we had an early morning train and they packed us a great breakfast to eat on the train

wonderful breakfast

is shortage in the room service take time if u ask something also the room in my room was not working so if i

breakfast was good and the pool on the roof was lovely

they even prepared breakfast to go because we had an early check out

the breakfast is super

the staff treated us like family, and the breakfast was fresh and full of flavor

the breakfast did take a little bit long, but otherwise no remarks at all

service of the team, then the cleanliness. good internet facilities. breakfast and room service.

the breakfast was phenomenal and the hostess very helpful. the riad is also very beautiful.

breakfast was perfect

good location and value for money. breakfast was decent.

breakfast too basic

clean,good breakfast,close to medina

breakfast, location, terrace

breakfast was really small. only one pancake.

it s complete with modern amenities (safe, ac and wifi, mini fridge, hair dryer, a rain shower) but in a way

the girls who run it are so kind, the guys who serve breakfast are always ready with an extra glass of oj

abdul and yusuf took excellent care of us, arranged our guide and spa services

the riad has good wifi, is beautiful,

good communication, good staff, breakfast was lovely plenty of choice and very clean room

we love the place, it was good, breakfast was really good as well.

the breakfast is what i'd call a

our toddler daughter was accommodated with extra food at breakfast and a sweet little bed

room was very clean, breakfast was good, stuff very polite and helpfull, specially mr

the breakfast was delicious, staff was fantastic and we were super comfortable!

the wifi works and the interior is nice

the room was spacious (5 beds with a loft) and the kids loved it

also my kids (teenagers) really had funny conversations with the staff

the room was spacious (5 beds with a loft) and the kids loved it

cockroach in out bathroom, roof terrace, it was noisy, loud phone calls in the yard, no room service in four

a woman of few words, was amazing: she made us a great couscous, was happy to help us with some laundry, and

fatima's grandmother did my laundry

thank goodness for the laundry service because i really needed it

every morning i was greeted warmly with a plentiful breakfast in the beautiful, central seating area

excellent breakfast

we further asked for some laundry and were charged 20 for a small number of pieces, the explanation was that

the laundry service turned out to be exceedingly expensive - 38 euros for one small load

the wifi was also patchy during our stay, with no wifi available in our room

the wifi was

wifi could have been better

w/ traditional breakfast, can provide laundry service

they helped us with our laundry

the stay includes a big breakfast and they have laundry services for additional charge

he arranged taxi service, transfers, and even laundry

breakfast was very good and we appreciated the laundry service and water bottles which were fairly priced

kind, friendly and helpful, they welcomed me with cup of mint tea and they helped me with the laundry

they say there is a daily room service

wifi could be better in the rooms themselves

the breakfast was very good and the place was very well located in the medina

perfect location. perfect breakfast. nice people.

the breakfast was very good and made with home made love

breakfast was fine but would have been nice to have some more options and for it to arrive on time

the breakfast was very good too

breakfast

we were served breakfast every morning, at the hour of our choosing

i had given my clothes for laundry since we were backpacking across morocco, the clothes were washed, pressed

the hotel did our laundry

they also helped do our laundry and assisted with ensuring we could navigate the medina

(guided tours, laundry service, massage, restaurant etc)

the wifi in our room was very weak and we had to go outside to have a proper connection

we arranged a tour to the sahara from here, got massages and had our laundry done

the staff did some laundry for me seems like the women work super

riad with spa and restaurant, all what you need to rest, i really loved the massage

stapha was extra nice, he gave me an upgrade, his collegue

did the spa and hammam experience with hassan,it is well worth it and very relaxing

our stay, being welcomed with tea and lots of information about fes, best way to haggle and also laundry service

though we left the hotel early morning, staff prepared breakfast for only us

wifi works well

only issue was the wifi, there wasn t a great connection in the room and had to stay in the lobby/dining area

wifi doesn t work at the room.

everything was fine, the host was so caring and the breakfast was delicious

confortable bed great wifi great position

our host was amazing - her breakfast was great and she was extremely helpful helping arrange affordable trips

and very clean, the terrace is beautiful with a view of the whole area and the ruins, the breakfast is very good

breakfast with an amazing view over the whole medina

had issues with laundry service, they damaged white linen clothes

yet being charged $55 for a quarter load of laundry (if even that) was pretty much a slap in the face from what

had some laundry done by staff for reasonable price

the owner offered us free laundry, to which i thought was nice

we had a family above us with kids who thought that wearing hard-soled shoes at all times was a good idea

building is beautiful and breakfast was a highlight of the trip

the breakfasts are delicious, and we found it was an amazing experience to request dinner prepared here

we had plenty of privacy here -- but this place is enjoyed best chatting with the other guests at breakfast or

wifi was a bit weak and it was a litttle cold but that's to be expected at this time of the yr and

we were served a delicious & fulfilling breakfast every morning & the staff was able to meet special needs

laundry service is available for 10 with unlimited clothes

excellent customer service, good breakfast and laundry service was provided for a reasonable fee

is stunning wonderful stucco, wood and tile work everywhere, a gorgeous courtyard and pool, great views from

loved the little pool on the patio staff couldn t do enough to help, and we even got an upgrade to a suite

the plunge pool is very clean and refreshing