curtains in the living room and kitchen

the desk clerk taught my kids to play pool

amine in particular was fantastic helping our kids to settle in with hot chocolate drinks

spacious and ornate apartment, fantastic staff (shout out to ameen

the desk clerk taught my kids to play pool

no wifi available in the rooms

wifi in the bedrooms, really was a shock, especially in this day and age

simple small breakfast

breakfast

wifi, peace of mind, descent breakfast

also, there is no iron in the hotel, and when i asked, they said we have a laundry service for a sum of money

breakfast was an amazing time with high quality food

my husband was also disappointed with the coffee, and we found the breakfast to be quite standard

i would love more local breakfast options but that's minor. ii ts not a dislike just a desire.

buffet breakfast was fantastic.

laundry service issue i specifically requested a full laundry service and was told my suit would be

cost of lunch and drinks at the pool bar was overly expensive.

wifi in the bedroom was bad

the hotel was great, the pool, the location and the decoration we loved it.

the swimming pool was lovely and the seating around it was very appealing

laundry service

location perfect and the stuff, breakfast and food was very good , they don t have iron and laundry room

*laundry outside the hotel

everything is close by, food, drink, cafe, laundry and so on

the hotel has a comfortable lounge area , a bar and a restaurant , the food was good

been with my family (2 small kids, 2 big kids, older woman and a pregnant woman) the staff was great and helpful

friendly staff, nice interior, guarded parking area, cheap.

wifi is only available in the main lobby. no wifi in the room

the pool was very spacious, calming and quiet

plenty of parking (and very nice parking assistants). good guide (muhammad) boomed.

owner was very sketchy and charged me 35 euros for laundry without my permission but the normal staff ws incredible

excellent breakfast, great value for the money, very nice hotel and facilities.

breakfast

great location near to the ctm friendly helpful staff, good breakfast

breakfast ud83eudd5e

unstable wifi

wifi was sometime not available

not comfortable bathroom needs maintenance equipment broken and not clean the breakfast was very expensive based

breakfast very average

a nice quite bar and if you want something more lively club

laundry service cost too expensive. the location is not so convenient if you want to go medina.

quick check in. very good room service. comfiest bed i've been in for a long time.

i first came they put me in an old room with a broken door and a dirty fridge and also the kids next door was

my kids were happy during their stay and had a good time playing in the pool

wifi required a different code per user/device and was awkward to have to ask reception twice for

was great and helpful, the room was clean and i enjoyed my breakfast would definitely

clean room, parking, rooftop breakfast

the place is quite zone, cleaned and tidy, also their breakfast is superb

breakfast on the rooftop was a pleasant way to wake up each morning

breakfast can be improved.

super large room with two queen beds. good restaurant and breakfast. all we wanted.

we only had one bathrobe in the bathroom,we were 2 adults and one kid, the pool had very cold water

also the service of the staff at breakfast restaurant was remarkable

wifi was bad.

the pool was pretty cold as it's not heated but we did go in november

laundry service was good

we loved the breakfast, even though it didn't have the biggest variety of food

didn't use the pool or any of the facilities as i only stayed

no room service

breakfast

breakfast was very good eat as much as you like buffet style

unfortunately the pool was undergoing refurbishment at the time which was disappointing as it was a key reason

the mini bar was empty no bottles of the mineral water

good view from the rooftop terrace and the pool on the rooftop is great after a long day in the hot city

selling point terrace was closed. food and bar service below par

the pool was closed which was a shame. only got told about it a couple of days before hand.

:-) for example i missed profesional laundry service

was beautiful, the breakfast, the room, very clear and very helpful receptionist

location and breakfast

wifi was fine

have a lovely garden for breakfast

cozy and with a ac that could heat. you need that in january! good wifi, comfy bed, hot water!

hotel located in the heart of the city center, the hotel bar its one of the nice and cheaper bars we have been

bed tv light guests salon wifi

wifi wasnt work

wifi working only near reception

wifi wasn't very good

was very profesional and helpful, the check in was smooth and the room very cosy, at the bar the service from

room was very comfortable and clean. hotel had a big pool and a garden.

pool and garden expeditions bookable from reception.

breakfast was excellent! location was also great.

the hotel feels very luxurious and the pool is really great to cool down in!

soundproofing, breakfast unappetizing, overcharged for room, room had no tea coffee facilities or spa bath even

the hotel is central, room is large and has a balcony, bed sheets and towels are clean, breakfast is delicious

there is a balcony with views towards the town and views of the pool the pool is big and very clean and surrounded

service was odd, they always had to ask permission from the restaurant to bring us room service

- they made a parking space for us at front of the hotel - laundry service

they prepair for us a fabulous breakfast every day

we were served breakfast and it included many things like fresh pastries, yogurt, juice and tea/coffee

om, breakfast, cleanliness etc

wifi and shower room

staff didn't answer requests, we asked 3 times for the laundry price list, never came

facilities (gym, pool, restaurants), the clean bedroom, the friendly staff, and the cleaning

room service included near-assaulting my wife

wifi at night we stayed it might be a one time event or not

resturaunt/snack bar without staff. had to request fresh towels and room cleaning 2 times

even had laundry returned earlier than expected

there is no laundry service, a bar but not staffed a coffee house but it was closed

laundry service. comfy bed. nice common areas. lovely garden with pool.

kids enjoyed the pool and the staff at pool side restaurant were very courteous and helpful..

a bar with alcohol

could have used an iron in the room but they offered laundry service bar was good we did drinks/apps there and

bar & restaurant staff exceptional

breakfast was generous and the rooms were spacious and

the pool staff, restaurant staff, porters, cleaners, reception staff, all were amazing and were so

spa is not really good.

i've called the laundry service and left it at my door and left,wondering if my clothes will get washed as i

was a weird machining noise at the room, like a laundry machine

the breakfast was good with a lot of choices

the gym has nothing

no fruits at the breakfast

very bad smell in room, restaurant closed / no room service

there is a swimming pool on the site as well

disgusting pool covered with bird droppings and wasps

room service was very detailed

i was also surprised that there was a pool there

laundry service was good.

room service is non existent

a good,comfortable hotel,great breakfast ,good wi-fi,large rooms,on site parking

the outside pool and the reception area

went to the rooftop bar and had an amazing time

the spa is also fabulous - i had my first hamman bath - an amazing experience

the breakfast was nice with meats and cheeses, croissants, and corn flakes for the less adventurous

you for free a pass to go to an other hotel (reachable easily by taxi) which has an amazing pool

riad is beautiful, the room was big and comfortable and the breakfast was also very good

great location. wonderful hospitality. great breakfast. nice decor and very quiet.

wifi was poor in my room that i have to stay in the lobby area to get reception

i strongly recommend if you want a guide, a restaurant, a spa, speak with the staff there: they know the best

very good breakfast, they give you more than you can eat, there's nothing we didn't like

breakfast was heavy on carbs, some fresh fruits would have been a nice touch.

place is just beatiful, the room is clean and the breakfast was so good and the riad is close to the oldcity of

breakfast was traditional moroccan food

there is a parking next to the building, just an empty dusted space but serves the purpose

were stylish - tastefully decorated and well appointed - the photos on the app don t do the pool and roof

the pool was amazing, rooms are a great size and everything is decorated beautifully.

rooms, very clean, very friendly staff, delicious breakfast and dinner, best oil massage ever

the gps would not guide you to the hotel's unlit parking, but into a narrow street accommodating one car to

breakfast was also extremely delicious and they have laundry services as well

even got hammam done on the spa , was a private experience very convenient, rather than going to other spas in

the pool is not really a pool. was difficult to find via taxi coming from the bus station.

the temperature in fes was in the 40s when i arrived so the cool pool was an absolute treat and go plenty of

booked for the indoor pool but it was cold and in the restaurant area so not really usable

however, our suite did not have any window and it was located on top of laundry

perfect hotel for a tour by car. vlose to ventrevand with parking.

wifi only works (poorly) from a corner of the suite

breakfast and food from room service were above our expectations overall would choose this place again for my

gorgeous rooftop restaurant for diners and breakfast

no iron and ironing board available in room. but laundry pressing service is available.

although quality not up to same standards as this hotel there was a communication issue with our laundry which

room service was prompt and without a flaw and housekeeping did a wonderful job making sure fresh

hotel is so fascinating with magnificent facilities such as the pool , great breakfast 10/10 , clean and comfy

also it s calm at the pool to relax, no music in the garden, only relaxing water sound from the little fontaine

breakfast and service were excellent, very good green/mint tea i have picked up some tips to bring

breakfast too basic

clean,good breakfast,close to medina

breakfast, location, terrace

friendly staff and nice breakfast on the rooftop terrace

family got a weeks worth of laundry done

breakfast was great but we were rushed so couldn't enjoy as much as we would have liked

breakfast was delicious every morning fresh, generous, and with plenty of options

a breakfast buffet but more than enough for a great meal

the welcome spread was a pleasant treat and breakfast each morning was delicious and plentiful

riad can arrange tours, car transfers, laundry service, recommend dining options for you

they also were even able to do our laundry for us

the breakfast was plentiful and delicious

wifi intermittent. musky drain smell but to be expected in buildings of this age.

breakfast is amazing and varied in part in the 2 days we were there

attractive, quiet room, plus the excellent breakfast with delicious coffee/hot milk, freshly squeezed orange

the rooftop terrace was under construction, which should be said, pool was dirty

the reception team was always welcoming and helpful, and the breakfast staff were genuinely kind and accommodating

and the pool is a perfect way to cool off after a day walking through the medina

spa was not in use, rooftop was also abandoned and not in a useable state, had to go to atm at 7am

excellant common area to meet other travellers and swap travel tips on fes and morocco a kitchen -laundry

bit frustrated about the laundry service, because our clothes came back a bit smaller and a bit bleached

little far away from eating places, in the corner of the old city, 1 bathroom for 12-14 people, wifi is slow

wifi was pretty good, and worked best downstairs

downside is that this place is not as ideal for remote workers as i had trouble connecting to the wifi and

poor wifi. but that appears to be normal in morocco.

the room was spacious (5 beds with a loft) and the kids loved it

also my kids (teenagers) really had funny conversations with the staff

the wifi works and the interior is nice

wifi wasn t great but it seems that way in much of the medina so there may be not much to do

excellent breakfast

abdul and yusuf took excellent care of us, arranged our guide and spa services

we enjoyed breakfast and a delicious dinner on the rooftop terrace

everything was fantastic. excellent room, wifi very fast, staff very professional.

wifi was terrible. a bit dark and cold feeling.

wifi was available but was not very strong (interruptions during video calls)

beautiful riad, and a wonderful room. breakfast was nice

thank you sanae and another wonderful lady who served a wonderful breakfast

riad with the kindest people and a great breakfast

breakfast was good, but we d love to see even more variety

thank goodness for the laundry service because i really needed it

fatima's grandmother did my laundry

a woman of few words, was amazing: she made us a great couscous, was happy to help us with some laundry, and

the little details, like freshly brewed coffee waiting outside your door when you wake up, we had breakfast and

the breakfast is fresh and plentiful

kind, friendly and helpful, they welcomed me with cup of mint tea and they helped me with the laundry

the breakfast was very nice

fantastic location, nice terrace, great breakfast, friendly staff, all is great! even the wifi!

the breakfast was very good and the place was very well located in the medina

the breakfast was really good and i enjoyed it every morning on the wonderful rooftop (with two super

the stay includes a big breakfast and they have laundry services for additional charge

and there was even on site laundry service for an additional charge - so helpful

nice room and access to the terrace for hanging out and for hanging laundry

breakfast was very good and we appreciated the laundry service and water bottles which were fairly priced

they helped us with our laundry

we further asked for some laundry and were charged 20 for a small number of pieces, the explanation was that

the laundry service turned out to be exceedingly expensive - 38 euros for one small load

the wifi was

wifi was weak but everything else and an amazingly helpful staff made it easy to overlook.

the wifi was patchy at best and regularly failed. even the staff couldn t fix it.

had issues with laundry service, they damaged white linen clothes

yet being charged $55 for a quarter load of laundry (if even that) was pretty much a slap in the face from what

had some laundry done by staff for reasonable price

the owner offered us free laundry, to which i thought was nice

weak wifi signal in the room

(my kids said it reminds them of dar bacha in marrakech

the wifi was really weak

the breakfast is amazing

breakfast was my favorite part of the day

it would've been nice to have the fireplace going

food ,lunch and breakfast

the breakfast was delicious, staff was fantastic and we were super comfortable!

simple continental breakfast was included, and happily consumed each morning, with a huge variety of locally

room was very clean, breakfast was good, stuff very polite and helpfull, specially mr

wifi is great, breakfast is decent (moroccan breakfast) with fresh orange juice, coffee and moroccan mint tea

porter to take our luggage; special thanks to amina who offered to cut a pomegranda for us at breakfast, picked

great location. very friendly staff. wonderful breakfast. beautiful building.

right next to the medina and when you have breakfast and dinner, you are overlooking the city

they even prepared breakfast to go because we had an early check out

is shortage in the room service take time if u ask something also the room in my room was not working so if i

the breakfast did take a little bit long, but otherwise no remarks at all

breakfast was exceptional

the breakfast was phenomenal and the hostess very helpful. the riad is also very beautiful.

service of the team, then the cleanliness. good internet facilities. breakfast and room service.

clean comfortable room, great location, excellent breakfast and lovely staff

excellent customer service, good breakfast and laundry service was provided for a reasonable fee

laundry service is available for 10 with unlimited clothes

room was very large with great ac and good wifi (both never failed) and a big shower

secure parking available too

riad perfectly located for medina and city centre secure free parking, friendly staff provided brilliant

our stay, being welcomed with tea and lots of information about fes, best way to haggle and also laundry service

wifi signal was very weak in our room on the roof, had to go downstairs to the patio for internet

the wifi signal was very poor and the bed was really hard

wifi in the terrace room did not work, but they informed us about this when we got there

only issue was the wifi, there wasn t a great connection in the room and had to stay in the lobby/dining area

breakfast with an amazing view over the whole medina

a chicken stall and you could hear animals, market traders arguing and other loud noises such as kids letting

a chicken stall and you could hear animals, market traders arguing and other loud noises such as kids letting

they suggested recommendations for the city and the breakfast is great as well

and the breakfast on the roof top was outstanding

a delicious traditional breakfast

the breakfast was very good and made with home made love

the breakfast was very good too

breakfast was fine but would have been nice to have some more options and for it to arrive on time

breakfast

host extremely helpful. facilities very clean. breakfast great.

good breakfast every day with a lovely view of the medina from the terrace

the necessary amenities were as advertised, with good hot water, clean rooms, and good wifi

place to stay, clean rooms, cool rooftop, nice breakfast

breakfast was served every morning on the rooftop terrace which was delicious and mint tea served

the hotel did our laundry

they also helped do our laundry and assisted with ensuring we could navigate the medina

(guided tours, laundry service, massage, restaurant etc)

i had given my clothes for laundry since we were backpacking across morocco, the clothes were washed, pressed

riad in fes, nice and helpful staff, nice rooms and terrace, very good breakfast

the staff did some laundry for me seems like the women work super

we arranged a tour to the sahara from here, got massages and had our laundry done

spacious and well decorated rooms, cleaning and fresh towels everyday, delicious breakfast and mint

have also restaurant in riad there you can have dinner , the food is very delicious as it was breakfast too

did the spa and hammam experience with hassan,it is well worth it and very relaxing

they also have laundry service

love the fact that the room was spacious and it had a separate bathroom and laundry room

the interior courtyard was stunning and is where we thoroughly enjoyed our breakfast and evening meals

first riad we stayed at during our 2-week girls trip around morocco, and it definitely raised the bar high

good breakfast

we were served a delicious & fulfilling breakfast every morning & the staff was able to meet special needs

we had plenty of privacy here -- but this place is enjoyed best chatting with the other guests at breakfast or

building is beautiful and breakfast was a highlight of the trip

lovely breakfast and excellent dinner available on request

the breakfast was also very good and very fresh

the breakfast and location were fine, it's close to the old gate of medina.

staff were very friendly, and a great view of the pool and the city of fes

beautiful hotel, wonderful location and excellent breakfast. i wish we had more time there

breakfast was tasty

we had to pay extra 'city tax' and room service as when we made a payment on our third/ fourth day, the staff

the breakfast was veey good though

location, architecture, bar staff

wonderful breakfast and dinner

deserves the highest level of praise and can be recommended for all kind of visits (families with kids, young

breakfast was lovely, what a choices

they did our laundry for free

the lounge and plunge pool area typical for morroco and breathtakingly beautiful

still the courtyard mini pool was very refreshing

especially cause you don't have an address, cause you only get an address to the one outside -the wifi doesn't

the courtyard outside was a dinning area it was beautifully laid up and breakfast was gorgeous fresh juice

very comfortable room, good breakfast and amazing staff

family friendly helpful, perfect location, excellent staff, excellent breakfast!

good wifi, showers and breakfast

useful staff and very good breakfast

the housekeeper was very nice, thank you for the great breakfast

we came in a quiet time when we did not see many other guests, so the pool and the ground floor restuarant

breakfast tasted great but was huuuuge

wifi, air conditioning, pool, food, music, and all around decorations and ambiance were worth the stay

breakfast could have been much smaller, or in the form of buffet, otherwise it would generate a

everything, especially the food and the kind staff, in particular the manager who came at the bar to ask if

wifi connection sporadic at best

staff needs to be complimented, as each of them from reception, room service, concierge, restaurant were polite

in the room the fridge bar is empty and not even a box of tissues or either any instructions /booklet to show

breakfast was very basic yet they charged big money for it - kids club is only available on weekend, i couldn

breakfast had a wife choice

and special thanks to halima at the thermal pool reception she is truly very kind and welcoming

the hotel is beautifully designed, very clean, has a good restaurant and bar (fresh peach juice is a must-try

we enjoyed having hot chocolate near the fireplace at the restaurant

slippery/icy stairs and parking lot alcohol sale no hot shower paid breakfast

slippery/icy stairs and parking lot alcohol sale no hot shower paid breakfast

the whole place was unclean, and they kept the water in the pool sooo dirty, like neisseria already growing in

the swimming pool was good.