the pool was glorious

wifi is erratic in the local area

only reason i could not rate a 10 is because of the wifi

great stuff, beautiful garden and pool. tasty breakfast, delicious tajin!

beds fine food very nice good breakfast beautiful

wasn t hot in the shower which caused issues and the location is a bit far, issues for parking

- amazing terrace with a lot of space - wimming pool - a lot activities surf , yoga .

also parking was in front of the sun house

i loved the pool and the rooftop

booking said we'll have access to fridge - didn't happen, it said there will be wi-fi - the wifi was horrible

nice pool, nice people, great view in the rooftop

no laundry facility in villa, common shared laundry facility available within the compound

place, architecture of the hotel, best view from the room, food, staff, laundry service

of extras at dinner were simply added to our room account, but in the case of some others (spa, laundry, some

bottles in pet

to the golf course

hotel, great breakfast, heated pool was great in early january, but the best part is the amazing staff

spa was good quality and nice added bonus to be able play padel and golf up the road

khadija from house keeping and mariam in the kids club

the ladies of the kids club were amazing

to get response at times for room service, towels, pool towels

stuck up staff members, they wanted to charge me 680 dirham (68 us dollars) for one small bag of laundry

towels were collected even if hung up, and there was a problem with the laundry so ended up having no towels

the tiny issue i had regarding the laundry (they couldn't make my laundry nor provide me with an iron which was

unfortunately the spa was closed for renovation so we could not try it out.

thank you to mustafa, who made breakfast so nice and to khalid for the most wonderful yoga sessions

youssef from the breakfast restaurant made us feel extremely comfortable

the pool, breakfast, staff, and tge amazing spacious room!

stay was ruined when i got food poisoning from the burger i ordered through room service

mehdi was very welcoming everytime we ask for pool towels

we also loved the pool area and the bar where you could watch live sport

was perfect until they charged us 250 euros for laundry, they didn t have the prices specified in the rooms

the form required to be filled out for laundry was quite confusing & we had our dirty washing brought back to

a brilliant breakfast to start with, loved the chocolate crepes to finish

mini-golf was in poor condition - would have used it more if it was better.

there were rarely any towels in the gym even though a pt was present each morning

service round the pool but perhaps a casual restaurant near pool for lunch/coffee/drinks would be good

the location by the beach, the accommodation, the excellent restaurants, the heated pool, the staff

the pool isn t heated, which may be cold out of season (october )

is probably the best say i have ever experienced - luxurious spaces, excellent food for breakfast and dinner,

from start to finish, everything was fantastic, the pool was great (i dont know how to swim but i managed to

i wish there was a bit more variety when it came to the breakfast.

the wifi was excellent

breakfast was simple but in all honesty no one enjoys an overwhelming breakfast, this breakfast has

wifi was not great

there was a wide choice offered in breakfast

right across the street there was a laundry service that we used, they washed our stuff over night

) helped us by accompaning us to a bike mechanic rooms are spacious and inviting good bed safe parking for the

-parking is pretty difficult there

the wifi was awesome fast, reliable, and completely free with unlimited access

the wifi did not work -at all.

they also had a laundry service with a quick turn around

wifi is weak

view that looks over the ocean, clean rooms well equiped, great wi-fi signal tasty home made breakfast but what

location, excellent breakfast

weather it was delicious bread with peanut butter and jam or honey, or cheese and olives, breakfast was simple

absolutely not recommended for family with kids

nice to have a restaurant and bar in this neck of the woods

s convenient, has fantastic views, we prefer the chalets for the kids to run around outside, the pool is very

small swimming pool

restaurant was slow and no wifi only in the lobby

the bees at breakfast

the wifi net

from tagazhout that you will want a car if you want to explore there at all but driving and parking were no

kitchen in our suite could have been better equipped, but i m sure we have had asked for sharp

serving spoons etc had to ask for a pan to cook pasta, took so long to come that we ordered room service which

i asked for my laundry to be done the day before we left and they did it for free

wifi in the room wasn't great.

the wifi was up and down, more down than up to be honest

wifi signal could be better

nice beer from bar

a negative but just a point i will say just the fact that there's no pool or cooked breakfast so your paying

breakfast was absolutely great and tasty served by a waiter who was happy to have a short

services in general were underwhelming: wifi was not offered, nor were clear instructions provided at check-in

amazing stay, amazing service, amazing attention to details, wonderful generous breakfast

the breakfast in the restaurant was delicious, with a calm and classy atmosphere, no noise, no

staff were so friendly and helpful and the breakfast was good

breakfast was perfect with usual continental selection the freshly squeezed orange juice was a

helpful staff, simple but good breakfast, nice pool area

location + pool

in check in and he just gave me the key of the room without any details about the breakfast or wifi or even the

wifi was good

the hotel was old such as , old beds , no wifi in the hotel and dirty laundry sheets on the bed

bar staff all laidback but quick , also friendly

beach and 3 minutes from the bus station lots of places within walking distance to explore onsite bar and food

pool is the highlight, well kept and lots of sun and loungers

there should have been more toilet paper in the bathroom, and the wifi could be a little bad in our room

laundry was never found and we ended up at friends place to wash the cloths

the staff was helpful and available, food is decent, and location is excellent laundry service was not ideal,

hotel is dated. water laundry expensive

the lady who was cleaning my room was lovely and helpful, having a laundry service was a bonus too handed in

no cups or kettle in the the room asks for iron /no iron /have to send your clothes to the laundry

i used the laundry service and everything came back wonderful and in a timely manner

when asking for an iron, i was told they only do a laundry service which costs money

expensive laundry service

to the beach, snack back and pool area really good, outside bar really good, proper pub inside where you can

we had an ocean view room, and the balcony did not face the pool, which made the stay quiet and comfortable

the balcony had laundry lines which were useful

friendly, attentive, and always ready to help with recommendations for great restaurants, laundry services

very good hotel with a good breakfast included and close to everything.

wifi access and overall was a wonderful experience

nice breakfast for morning waiting us

-don t do laundry even through stated on their policies

the walls are quite thin and our room was near either the laundry or loud pipes

for two of us only had 1 set of towel,, lucky the clear lady just out in corridor with bunch of laundry

nice staff especially the pool guy and concierge/doorman who were very helpful and friendly during our stay

wifi doesn't work

refused to provide an iron then charged 40e for a small bag of laundry and to iron 4 clean shirts

room cleaned daily, laundry service perfect

they don't have an iron press. have to use their laundry service, which takes time.

room service available 24/7

hotel with a lovely courtyard with swimming pool and bar restaurant

laundry service would make this a five star for me

very constant noise next to main bedroom (laundry workshop across corridor) 2) despite above reception staff

moving around the complex early morning were a bit noisy with laundry carts etc

no laundry services

to enter a room and find dirty laundry in the drawers that's one thing

no laundry service apart from very expensive place around the corner

kitchen is looking quite dirty

wifi is unreliable. sometimes it is fast but in many cases it does not work.

breakfast is too dry and same every day ,tv didn't work wifi unreliable!

the swimming pool is not suitable for toddlers as it is very deep.

a self catering flat there is no laundry services in the hotel, nor any facilities to hang your washing in the

no possibilty for laundry

are spacious, clean with all the basic's one needs, useful tidy kitchen area, great for making a little meal or

wifi sometimes not working

good staff .good location.clean .good room service for the price i paid it was overall good

the hotel is under renovation so we could not use the gym or spa or any other facilities available if i had

bar area was very unwelcoming and the staff were not always there

we booked because of location, pool and kidsclub.

wish the wifi was great in the corner room 6025

there is a shisha bar next door, so anyone who is thinking of staying here do not get a room with pool view,

our explanation that we had left the towel there and that it should be part of the regular laundry service, he

i thought the cleanliness could be better in the rooms ie laundry could have been better.

my stay was good liked the breakfast pool was nice and its beside the beach

pet friendly

very comfy bed, wifi excellent. hotel is quiet, loads of sunbeds

our laundry was lost for two days, nobody could explain where it went

some of our party attempted to use the laundry service and paid for express service, this was not performed

would of been nice to have a kettle and iron and ironing bard laundry service expensive.

nice location tennis court the kitchen of the 2 bedrooms suite

property was beautiful and well-maintained, with a lovely pool area and a convenient location near the beach

we asked for the laundry service prior to arriving and they said they had it: we were there for 2 nights and

no iron available in rooms or hotel only laundry service which is 24 hour service

spacious room with living area space and a big balcony

of all, some of the people who work there were amazing - the older lady in the kitchen who makes breakfast, the

breakfast, would have been nice to have beans available especially with eggs and hashbrown since

effort to get a room service menu took over 30 minutes and i was given laundry list instead (this is where

the clothes we put into laundry didn t get done and had to be returned to us soaking wet when we checked out

i handed in my clothes for laundry, but i never got them back

i handed in my clothes for laundry, but i never got them back

the laundry service took 3 hours when they said 10 mins only

working so had to walk to reception every time we had issue, no irons available so had to use the laundry service

the laundry people lost my wife s top which cost 180 the bed mattress was broken and slumped to one

charge enormous amount of money for the laundry service

laundry ship near by and a money exchange shop

i was surprised i had to pay for a press service and laundry

, so pleasant friendly couldn't do enough for you ,impeccable service maids in every day , clean laundry, bed

and the amazing animation team of 15 ud83dude4c the shows at night were outstanding and the aqua gym was fun

buffet for breakfast was not fully ready at 6

breakfast requires improvement

kids were a bit upset but after complaining the insect spray was done

breakfast was same every day, laundry price is too high sofa beds are uncomfortable.

laundry was very expensive. room cleaning was poor.

food places, loved our connecting room very thoughtful also loved how we had a outdoor area for kids to play

we had a very good time at the bar in the evening

underequipped gym with very old machines and only a couple of them actually working

lovely little outdoor area from room and water areas were perfect for kids and families

pool chairs were too few, we couldn't take them to enjoy the pool

the pool was clean and heated (not as warm as in summer, of course), but comfortable enough even

waiter running the area opposite the bar was a bit of a jerk

were not enough sunbeds or umbrellas around the main pool, sunbeds rather shabby and could have been cleaned

no bar or coffee shop snacks internet cafe facilities for room only

bad wifi connection.

i liked swimming pool. rooms are quite okay for short stay. nice front desk people.

you do not have a bracelet you cannot buy drinks next to swimming pool

our kids started to cry when enter bedrooms :( asked why we were there

please ensure that you provide slippers,iron and a board alongside with a laundry bag

quality of the drinks in the bars gym only opens between 10:00/12:00 and 16:00/18:00 in the swimming pool appeared

amazing buffet breakfast,best pool ive seen at a hotel

excellent facilities for both adults and kids, nice beach, lovely staff.

the girls at th riu land were very pleasant and took good care of my kids

laundry was asked 2 times to wash the dress, never happened

of this hotel, location is excellent, food was good and plentiful and animations every night for kids ans adults

place to bring the whole family, young and old; there are water slides, activities, a gym, 3 restaurants and it

the luck of parking spaces! the deposit to get swimming towels!

it would be great if there was a room service option and if drink orders could be taken at the pool

no laundry bag in the room

room food service was good but the laundry not satisfactory

to communicate with the staff in englisch (order breakfast, need of a bottle of water, laundry wash etc

but the staff kindly got my shirt ironed with their laundry service but just be aware to not bring anything

spa on site which provides a variety of treatments at very good prices, so there is no need to go

you are forced to use their extortionate laundry service where you are required to give your clothes the previous

no irons in the room meant either wearing crinkled clothes or sending all your clothes to the laundry for

iron provided only laundry service which is a bit expensive if you re doing alot of clothes

laundry is a headache constantly was chasing up getting my clothes ironed did not respond to me at

basic facility like iron was not being provided and on top laundry service was closed when we needed

breakfast buffet had limited selection and i felt that the lunch buffet could have been more varied

yet approachable, friendly very hospitable across the board, from reception, to restaurant, bar to maintenance

food was good but it s the same everyday, limited parking spots but they always managed to find me a spot,

the gym was well-equipped with everything needed for a good workout and was never too crowded, making

the pool bar got quite rowdy and noisy some days.

the room is ok, however need a washing machine and laundry.

laundry machine

20 for laundry, restaurant and bar closed,

(pictures available) - i was blocked in the lift in the first 10 minutes (hopefully my kids were still in my

pool closed

difficult to get towels during the day - towel removed for laundry in morning but not replaced until after 5pm

laundry was a bit expensive, but it was very quick!

the room was supposed to be a garden view, but it was a view of the laundry hanging on the line

luggages after check out time and check out time is not too early and even with possibility for late check out

room service every day; cleaning, changing towels

super noisy with laundry trolleys from 5am

the hotel itself is fantastic and well worth staying at, but i would strongly advise avoiding the spa services

room was plenty big enough for us (2 adults, 2 kids of 10 & 11yrs old), with a great seaview which also overlooked

the pizza was exceptionally good and the kids loved the afternoon pancakes

very nice place. you can go to rest with no problem. excellent for kids

plant milk for breakfast expensive laundry service staff in the hammam was not really helpful and seemed to be

i request laundry service but restaurant staff came

room service | staff | quick service | helpful | mona from the spa staff - so friendly and nice |

the staff were fantastic so attentive from start to finish, the bar and door staff especially

sun beds, food, little shop, spa facilities- liked it all

hotel that i have ever stayed in for 2 nights no hot water for a bath no heating you ask for room service and

breakfast was not to my standard

i enjoyed breakfast ud83dude0b

breakfast was buffet style, limited choice, but they did omelettes to order and had yogurts, bread,

the breakfast was disappointing

were given incorrect info about the laundry services

nice stay with all inclusive specialy with kids

comfortable, we felt safe, easy taxi ride away from the airport, lots of sports facilities (even gym was alright

breakfast was excellent the staff was always helpful and ready to assist you if need anything and

you could walk round to the bar (10 yards) and get served so no drama but this is the only negative i can think

a welcome pack with basic information such as phone numbers for reception and room service and laundry etc

there is no parking this hotel does not serve alcohol

especially the man working in the gym ismail was a very kind, helpful and good trainer

staff cleanness valet parking no air condition first of all, the photos in booking is not matching with reality

excellent staff all over from reception desk to restaurant or room service

the hour it would be needed more than 24h in advance and still, they say at front desk that room service perhaps

huge thanks to ibtissam, mohamed, soukaina, and all staff at breakfast & swimming pool for their warm hospitality

housekeeping despite asking to have room made up and finally today was refused order at the pool bar for sandwich

by the pool

huge thanks to ibtissam, mohamed, soukaina and all staf at breakfast and swimming pool for their warm hospitality

you have to ask for everything: room cleaned, laundry back, mini-bar filled etc.

that teenagers aren t allowed into the sauna or hammam i understand the concern, but many kids know how

is bad (and expensive): nespresso machines with toxic aluminium/pet cups, not real italian espresso machine and

the hotel itself was so beautiful, i loved the aesthetic of the bar in particular but generally it was an

not affordable for our kids aged 11-16

that there was no iron or kettle present in the room, i guess this was because the riad offers a laundry service

i was in bar in the evening and there was a surprise- live maroccan music

smoking in the restaurant was allowed which is illegal but not enforced

and their pet cats are a bonus

efficient and helpful staff wonderful spa and warm indoor pool

beautiful pool

breakfast was excellent eating on the covered terrace

we enjoyed a lovely nap in the sun by the pool, complete with tea service and cookies

said and madamme aisya took care of us really well, treated us like family and prepared the great breakfast as

was perfect :) the facilitator of this place is the nicest person, breakfast very tasty, room warm and clean

themed parties * entertainment programmes * a heated swimming pool * a jacuzzi * sports courts * laundry facilities

every evening different entertainment and spa facilities that stands out

good food variety and amenities (swimming pools, spa, surfing school, gym, etc)

every thing is ok good wifi excellent stuff

didn't use the pools but they were stunning and clean - staff very helpful at the restaurant/the bar & the ladies

the breakfast was great the hotel was very well decorated and beautiful: traditional with a little

hotel breakfast on the terrace with magpies almost eating out if your hand, very cute grounds of hotel

atmosphere after dinner in the bar area was lacking, so we typically went back to our room, which is a shame

peaceful, fantastic pool area, big and confortable rooms, nice surroundings ( golf course ), friendly

we ordered room service and wine

location is bad no facilities or shops close by and the pool is public to people not resident of the

receptionist, room was clean, wifi worked, good parking

nice place, helpful staff and tasty breakfast.

- 15min from the airport - big parking lot

rusty bathroom equipment - unstable wifi - dirty floor around pool - shower sprays straight on the