not much parking in hotel, but parking in the area was easy & lot s available

overall a great place to stop if exploring the moray coast or golf courses

macdonald suite and bar 19

lovely big bedroom. nice bar and restaurant.

spent a monday night here and ate in the bar which was pleasantly busy with locals and tourists

price and location, parking and easy to find.

not the host's fault at all, and the wifi was good enough to keep me in touch

comfortable room. good craic in bar downstairs.

host,nice wee bar room comfortable and compact had everything you needed in it close to all

parking was great and free

it was great that there was a restaurant and bar in the hotel since there isn t really any other options

we never had breakfast there, but we ate there in the evenings and the food was beautiful.

short drive away from nearby towns, so little option to explore on foot, but the hotel has a nice bar and

convenient location, parking, exceptional food, friendly staff.

the wifi in the room was a bit patchy if you had to rely on that but didn't really bother us

none secure wifi not great.

lovely new hotel very modern staff excellent plenty of free parking

hotel serves a real ale at the bar that tastes like an export 80

lovely bar with very fair priced drinks and food

excellent bar with good cold lagers

the bar and outdoor area has a great atmosphere and the outdoor area looks great

staff very friendly, bar and restaurant good. impressed with vegan menu

the residents could go when lounge bar was closed double room we had could have been

fantastic breakfast and hosts

fabulous scottish breakfast, served by a very friendly waitress

wifi connection was challenging and didn't work unless close to reception or lounge area

location is excellent, the room was clean and stylish, the golf facilities are superb, the staff are helpful

prices of drink at the bar could be a bit more competitive

very good car parking

nice hotel and rooms, ample parking, excellent breakfast, kind staff, especially the breakfast staff

breakfast was delicious, only good things to say

my daughter, grandson, pet labrador and i had a big family room with four poster and single bed

on-site parking

very pet friendly (no extra charge)

our breakfast was delicious and plentiful with lots of choice

ample parking and hotel was very clean

we couldn't get connected to the free wifi in our room -- no problem in public areas.

low wifi speed

rooms are very clean, great wifi, heard they are getting 40 smart tv s this month

bar area nice and food

room was fine (room 429), but the laundry van pulled up practically outside my window and was making a racket

i can't believe that no one from the laundry section hasn't noticed that

didn t like the room as i was above the laundry and washing machine and dryer on all night

laundry service is absurdly expensive.

ideal location for early check in at the airport.

laundry prices very high , cheaper to buy new clothes

even my kids, who can be a bit fussy, had second helpings and that says a lot

free wifi

all - each area with tv showing different things to suit different tastes (news, sports, movies, kids, etc

great wifi. lovely shower. big room. friendly staff. well appointed room.

problem with our planned room but sorted a new one for our arrival and gave us some vouchers for kids milkshakes

as we only had a short overnight stay we didn't try their restaurant or gym facilities

it was nice & quiet, my 2 kids loved it too, would recommend

location free wifi

cost of food at the bar and the shower that is still a bit rubbish and low flow

no point putting fresh laundry onto that

bit cold in bar area

wifi was poor, i was on the 6th floor which could have been a factor but it was real slow

added bonus of the breakfast being served prior to a very early check in at 0530

was modern, clean, lovely lounge and bar area

laundry is always an issue

wifi was fast

great location, great helpful staff, long sleep, thankfully the late check out at 12.00

kids insist on staying here whenever we are in aberdeen

the hotel also had a good little gym, if only i had packed my gym kit

first class breakfast and dinner

bar food excellent also

the room service was limited and very expensive.

lovely rooms and breakfast

normal wifi on and off. i had to disconnect in the end and use normal cellular network.

first impression exterior run down, interior was of poor decor untidy, dining area/ reception/ laundry area were

have been more professional and to be told to sit on a sofa while they guy searched about in the laundry basket

kids running around but that’s just me.

family who run it are lovely with really nice kids

the owners were friendly. the cleanliness was great. wifi was good and the bed was comfy.

comfy bed and quiet room. very nice bar and restaurant. very friendly staff.

clean,lovely bedroom good parking ,staff very friendly

and the wifi was free with over 90mbps which is great for a hotel lie this

a great stay with my kids

a nice place to stay, very welcoming staff with a great bar and restaurant

breakfast was a bit manic with it being the kids having breakfast with santa day and there wasn t a lot of

clean and great facilities - plenty of bar options and breakfast was great

good hotel facilities,including a gym

staff are very friendly and helpful. room is spacious and clean. free wifi

room service could have been faster

the bar area although i did not use it was also lovely, cozy and comfortable

that i couldn t have a spa with my partner it was separate

wifi is good 4

wifi was good

the rules about the pool. can’t have 1 adult with 3 kids.

free laundry with drier was really handy and the bus into town is just out the door

comfy bed gym location

fantastic gym. great room, comfy bed and really relaxing. great value for money.

from the bar menu needs to be revamped or even the kitchen team needs to be replaced

the menu is extremely restricted and i could only have a pizza- the staff had to go to the kitchen 3 times to

from breakfast to dinner, bar at night and also down at the spa

you have to pay for wifi, parking charge and room rate is cheaper if you book direct with hotel.

i told them it was my kids birthday and i found a small cake on a plate with the words happy birthday and

room clean, room service excelent

times for kids are limited, with preset times in and around meal times making it awkward

dirty laundry littering all corridors unable to pass with small case suit was very dated and fabrics

laundry is overpriced and although the room is cleaned daily, cobwebs in every corner

wifi poor in places but not a major issue. other than that everything was excellent.

ease of parking, good food, location and staff

possibly a little dated this didn’t bother us staff were very attentive and great with the kids

a busy hotel, the other guests were very noisy and the hotel staff were moving trolleys with laundry around the

0500 laundry carts wake me up while the go in and out of reception

you were going passed loads of laundry to get up to your room

the fact it was pet friendly and good food

pet rooms

and adding the most fascinating golf course i have been playing

hotel, lovely staff but the breakfast was inconsistent

some, the location perhaps may be a bit remote and the bar is expensive but it is aimed at being a luxury break

breakfast was excellent, overall good value and fantastic service by staff

the room was amazing, the spa was excelent, the setting of the hotel is so peaceful

is right on main road, parking is behind the hotel

d) so we were barely able to sleep as we wanted to constantly check the kids were ok, we left early and used

it is quiet, lots of parking

the restaurant and bar are beautifully decorated to make guests feel comfortable

travelled with 5 kids, staff very friendly and

handy location, staff friendly, nice bar and good breakfast

room service, a comfortable travel cot for our 7 month old baby, and a comfortable room

was great, but if i had to note something it would be that all parking is behind the entrance to the hotel,

wifi not very good

car park to leave his car a get a taxi we told him we were calling the police he is known to the bar staff i

pet friendly property, but arrived to find you can t eat anywhere with your dog with you, so

was charged twice for the room service charge

beautiful hotel,exceptionally clean with a lovely view of the golf course/pond from my room

that the cost for pets is not shown in the description

breakfast also was really great, and we had it delivered via room service - it was a very speedy service and

no laundry bag

our stay would have been longer a kitchenette would have been preferred, but not really an issue

was first class plenty space lovely lay out everyhing requires to make the stay perfect including room service

it's a large hotel with parking at the rear (we had a 6 metre long campervan)

was very uncomfortable, slow speed wifi, no swimming pool and spa, location out of town, break fast had limited

leisure facilities didn t hear it till tv was off so kept me up then too close to car park and laundry changing

there was dirty laundry in the stairwell i used to come down which i had to step round and the fixed shower

room service could be extended as could not get much beyond 10pm

wifi access, no elevators, signposting not clear

enjoyed the gym facilities

good value breakfast.staff very friendly. plenty parking.

the wifi in the upstairs room seem to be a bit of a struggle.

absolutely superb staff, food , room, location, peace and quiet, value, parking, atmosphere etc etc

plenty of parking available

the bar menu was lovely & breakfast in the morning was delicious with a good variety

bed , room being professional clean daily, staff are very nice and helpful, restaurant , bar all very nice

no real dislikes other than the parking situation.

parking but tricky

golf theme i loved

need a bigger pull out bed for kids now 6 are 10 as bed too small

bar and afternoon tea area looks out onto mature trees and there is a patio area to sit out on

had a spa treatment (

would have liked to be able to eat from the room service menu in the bar or a lounge.

fast high quality room service and food

location with ample parking

small bed dirty laundry towels

excellent wifi

the bed was very comfortable, the room quiet and breakfast wonderful!

and my partner went here for a night away from the kids, we will be returning and hopefully taking the kids too

one waitress running about daft while other waitress seemed to be dealing with room service orders

price, comfort and breakfast.

breakfast was amazing staff were very helpful polite and kind to our kids

breakfast fresh local produce

very clean and high standard quality and plenty coffee and tea and milk and tv was good pictures breakfast was

enjoyed ordering breakfast to my room for me and my kids

wifi seemed to come and go - stability of wifi was my only issue.

parking and stunning views

we also had a lovely meal in the first evening in the bar area

could do with better seating in the bar, if having bar food.

lovely quiet hotel, great location. plenty of parking and an amazing breakfast.

had to pay for late check out when i requested it, rather than pay on check out.

was not good gym facilities were outdated, not a lot of equipment, ice cold in the gym very cold in lobby too

pizza with room service

gym was good - staff were excellent

£10 for late check out

and found it disturbing me falling asleep and when i woke up to get back to sleep a bag of dirty laundry was

were marks on it, they said they were short staffed so this might explain it and why all the laundry, carts were

room, very quite, nice view on the city, comfortable bed and fast wifi which was great for virtual meetings etc

however room service, i ve used two or three times now and the food hasn t been very warm, and possible

staff very good at check on and check out, breakfast staff a little below par for a mercure hotel, never came

fortunately we stayed on 2nd floor, near the laundry room, but sometimes a smell of smoke and cannabis entered

they were very helpful when i needed to use their laundry service

room was ok, nice soap in the shower, nice smelling laundry

humid, could with air con, but that maybe because we were next to the laundry room that had the tumble dryers

staff to do my laundry, took them more then 12h, got promise to get deliver to my room, never happen after 12,

staff, very clean room, great facilities including guest laundry, quiet location, very reasonable rates

staff lovely facilities good breakfast great room double glazing great,quiet great having a laundry

the location. the facilities like laundry, gym and the room. we loved it!

friendliness of staff, cleanliness of hotel, free laundry and gym if required.enjoyed our stay

breakfast was great and we washed our clothes in laundry while we ate

good service, safe onsite parking, and the barman was exceptional

of room service menu was pretty poor, priced high for poor quality based on our experience sandwiches

the food, both at breakfast and dinner was very good indeed and the staff were friendly and attentive

food could of been better,and it needs to be stated that the swimming pool has lessons with kids

no room service menu

liked that it had a fridge, ironing board,laundry bag facility,and en-suite shower room

we had to find a place to do laundry

staff were very friendly and managed to get an early check in

everything in this hotel is amazing bar prices bit dear but the price for rooms great

wifi was a bit iffy at times.

we had our laundry done by the hotel

this was sorted but there were insufficient towels and as the clean laundry bag was outside the room on the

but there was no laundry powder/ detergent

only thing i could knit-pick about the place is that i paid 20 for laundry, but when i got my laundry back,

a lively entertainment venue with bowling, pool tables, and arcade games - great fun for both kids and adults

coin laundry would have been good too

no room fridge and no laundry service.

no iron in rooms. had to go out to the laundry room

good pet friendly but to eat in bar with dog not proper tables

very good wifi

i would stay again just this time no laundry

was a hiccup with my laundry they forgot to send it to be cleaned second day i arrived and once remembered it

laundry service was reasonably priced and clean

i really enjoyed the room service and the speed knees of delivery

granted there were restrictions due to covid but opening hours of the bar was poor.

dogs being allowed in the bar area.

excellent bar staff very professional yet very friendly and what surprised me was he remembered what i d

restaurant and bar downstairs which was full of friendly regulars

dog friendly bar with and open log fire

the staff are amazing especially the bar man nothing is to much for him

issues with the hotel in general, easy to find great parking , warm room , big area to keep people apart , staff

lovely clean room, bar and grill on site serving lovely food - no complaints at all

couldn t sleep due to the noise and people chapping on the windows outside the hotel, free wifi doesn t work

wifi did not work. had to get manager to sort out special access

location and no hassle parking ,can leave without any hassle good food and plenty drink selection and so

liked the pool but there were only handtowels available due to a late laundry delivery

able to eat good bar food late in the evening

we like its location and having the pool for kids

good wifi. leisure facilities

room was amazing, huge bed, nice big desk, free wifi, a bath

the bar was fun to hang out in and unwind with the locals

great location and nice bar away from main restaurant

when we asked for an extra side, the lady who served us said kitchen is already closed

the room, the view, the location, the staff, the breakfast

and breakfast was excellent ,the staff were very efficient and helpful the bar was really busy and friendly ,we