wifi slow

love this place. love the kitchen

the room is deicidee in three sections: kitchennet, bedroom and resting section plus the large bathroom

good stay for the price it like a mini apartment full stove kitchen

were no pots, pans, plates, or utensils in the kitchen

make sure you bring laundry detergent so you can wash your own towels in the laundry room there

also, we came for the laundry facilities as well, the card machines were terrible to use, and the door to the

i like the fact that the kitchen was equipped with cutlery pots and pans a laundry basket and dishes i thought

on site laundry room

was conveniently located and had needed amenities (laundry , gym, and vending machines)

free self laundry

when i was in the gym there was a constant stream of staff going back and forth to the laundry room

the pool was clean & nice as well

breakfast finished already 9:30 and then the staff seemed to take over the breakfast

very clean. great amenities in the room. very nice hot breakfast.

the laundry mat was not working

the laundry facilities don t work and the room smell like it was burning

there was no hot or fresh breakfast selection (not even a banana or juice) the laundry room was on a higher

close to the airport. nice size unit and free use of laundry.

we were beside the laundry room and someone was doing laundry until 1am, with some loud metal clunking in the

the free shuttle service was very efficient and without any problems

parking can be somewhat limited on weekends but you can park in the overflow area located on the

bedding smelled and looked clean. bed was comfy. tv worked great. free wifi worked

great service, free airport shuttle, big rooms,

airport parking and shittle

everything was perfect. we didn't get to use the pool because we arrived after 10:00pm.

room, pool, staff

was stained the shower had black mold and hair in the drain it was an awful experience for my kids the breakfast

was amazing the staff the location was just great there breakfast was so delicious i had a little of everything

our stay was excellent for both parents and the kids

it had laundry, a gym, seating luxury area and free coffee.

shuttle service is provided by a contract company

the timing of the shuttle

the breakfast was excellent too

it had laundry, a gym, seating luxury area and free coffee.

they lock the laundry room at night so you can't do your laundry

the guests were smoking . no available towels. refrigerator had to changed out.

asked for a smoking room

a no smoking place but smelled like it was smoked in

parking was difficult and requested towels and never got them!

the breakfast is literally toast and whatever piece of fruit they have available

liked that they had a shuttle, but it was a bit disorganized

good location and quick airport shuttle service

the wifi signal was extremely weak.

we were able to print boarding passes and they have free 24 shuttle to airport

there was no laundry at the place, we had to drive to a public laundry

the laundry room was closed due to a broken machine

there was no laundry room, so we had to drive to a public laundry, there was no breakfast served

price accommodations and parking

bed was very uncomfortable and it wasn t clean and also asked for a non smoking room and it smelled like

laundry sucks

i had to take the sheets to the laundry room to get clean ones having a lot of personnel working there

the laundry machine was not working

everything was good , only wish the laundry machine was working.

bar and that the bar is the only thing the owners worried about, instead of ridding the place with

very ,clean, breakfast ,was great

breakfast was included, i wish we had a full stay to enjoy the facilities

the pool was very very dirty

easy parking

breakfast was a little repetitive.

laundry available on each

i used the laundry to wash my son s basketball uniform and the laundry room was even spotless

the pool was a little dirty. wasn't much parking space.

good breakfast! very clean and very nice nd helpful staff!

water standing in parking lot, but then again it is houston

i did not stay for breakfast. with covid i didn't know what they were serving.

limited breakfast items

fitness center could certainly use an accessible threadmill with braille labels and voice output to

love the indoor pool it was awesome for the kids

i was not a fan of the breakfast but i have issues with food. my kids enjoyed it.

he was folding laundry when we came in and welcomed us and checked us in

laundry area was clean

we like comfort bed, pool, breakfast, basically, everything!!!

they kept saying over and over how much they liked the hotel, pool and breakfast

thefts from parking lot

great breakfast. lovely staff. close to the airport.

and clean property, close to the airport, the shuttle to the airport is available, the gym has appropriate

to bush airport, complementary shuttle from the airport to the motel, very clean, good price, friendly staff

front desk warned us about cars being stolen in the parking lot

it is near the airport, clean room, free parking, free breakfast, nice staff.

also i would suggest more choices at the breakfast buffet

the breakfast was great! it was a pleasant stay. the hotel shuttle was a lifesaver.

pool and bar

there was no room service available for dinner so we ended up walking to burger king since we didn t have a

a restaurant being there and the nice outdoor seating area by it and the pool

there was only one laundry room with two washers and dryers

the age and the openness of the service areas like the laundry room for the guests to see

the hotel has the amenities i needed, including a good bed, laundry, restaurant bar, and good wi-fi to make my

onsite laundry area

they seem to always have their laundry room and supply room doors open in plain view.

also had a really strong order in the room like dirty laundry definitely didn t smell like cleaning supplies

the laundry was a reasonable price, the room was spacious and everything was clean

i didn't call down to the receptionist, because i brung my laptop, but the wifi wasn't all that great

of the property the staff was very friendly the safety of the building and the complimentary breakfast was

is still new, the gym equipment was a little on the sparse side

the parking lot was very well lit and the beds were comfortable and the room was clean

the parking lot is a bit snug, but it was fine.

the hotel is only about 10 minutes away from the international airport, and has lots of parking

small parking lot for a full size pickup plus the coffee machine didn't work

lots of parking space and the area is clean

i also really like the layout of the room and it had a kitchen in our room

laundry service is not free

laundry available

in room, close to iah, comfortable bed, very spacious, refrigerator $ microwave, alarm clock and laundry

i move rooms twice, that they don t change bed sheets daily, and that they let cats in there laundry room my

- good wifi - helpfull staff

room got a third story room on the other side of the hotel from the pool they advertised guest laundry was it

no laundry on third floor. no issue since there s one on second floor, but take down the sign!

i have done laundry at hilton and it was cheaper

added bonus was we didn't have to pay a pet fee because my husband is a disabled veteran

only thing i didn't like was the pool wasn't clean

everything was perfect staff, suite, breakfast, pool , free laundry and location

excellent amenities free laundry

bigger trashcans in the room would have been great and maybe a large one for the kitchen?

pool was good for my grandkids

we wasn t expecting a room so big, breakfast was awesome awesome awesome, the lady had excellent customer

wifi instruction was not given

we asked for room service and all she did was brought in towels she didn t even clean the my room

the free wifi was a bit unreliable and the provided washer and dryer were out of service

the kitchen microwave oven did not work

for me was they weren't serving a full breakfast all you could get was cold out of them's

was super clean, had great ac which is most important to my husband, spacious restroom, and great breakfast

pool

very good breakfast - good coffee, fruit, very good scrambled eggs

good breakfast.comfy beds.

the parking situation was a bit cluttered and though the staff was

smoking room

location was good, and secure parking lot with good lighting

great parking and was very clean

i don't like that is not pet friendly

a full breakfast to compensate for not having some of the other amenities

wifi and tv stop working my last day of my stay which sucked because i had bad service in the

parking lot is not designed for full sized pickup trucks, one end will stick out in the driveway

it has plenty of parking and clean rooms

parking lots are well lite.

the pool was a little dirty.

breakfast

the breakfast was great, it was replenished frequently, and tasted great

could use better lighting outside in the parking lot.

breakfast was good considering all the covid restrictions

loved the free coffee and laundry facilities

also love that it has pool and exercise room and laundry machines to wash as you need

the pool was not ready for use

was not told there was a pet charge, not in advertisement, not on reservation, until check in

and who charges for wifi anyway

i always enjoy staying at this location. my kids and wife loves the pool and hot tub.

v i think was going out because the people on the screen was green and the pool was like really salty but other

not enough parking

wide selection of breakfast items and the indoor pool since the weather was bad

indoor pool

enjoyed breakfast & took advantage of light meal few times

they had excellent options for breakfast and the room we ate in was beautiful.

very central to kingwood. clean. great breakfast buffet

comfortable and easy to get in and out. breakfast was great.

the small but very adequate kitchen. the bed was very comfortable.

the pet relief area was overgrown!!

great location, good lighting in the parking lot, clean room amd good breakfast.

the kitchen attendant was kind enough to get us yogurt from the back

couldn t open the pool gate

clean and pet friendly. loving the new management!!!

tram shuttle to terminals

limited gym

to airport, shuttle stop to airport at lower level

also a outdoor swimming pool,great asset as the weather was very hot

great rooms, nice facilities (pool, gym, restaurant/bar), nice people

balcony, pool, microwave and fridge

pool is awful

my only issue was the wifi wasn t really good, but my stay overall was great!

coffee bar souls stay open later

love the union kitchen and the draft - fabulous food

the lounge area bar and the fact that there was a small laundry facility was very helpful!

a facility using wifi in the airport and whatsapp should be an option

wish the bar was open longer.

the general manager to the bar tender to the shuttle driver, every one was a true customer experience focused

the rooms were clean and everything is well kept. the gym was nice too.

while here i had to do laundry, ugh

were exhausted from flying almost 24hrs when we called the hotel to check if we can do early check in

staff was amazing, friendly and helpful. room clean and well stocked, breakfast good

breakfast was horrible no cereal for the kids

breakfast, gym, the room

limited laundry service.

laundry out of service

quarters for laundry machine - no powder for washing machine - no soap in bathroom just fiddly little container

the staff is very friendly & the tacos at the hotel bar are perfect

driver of the airport shuttle was a bit confused and took us around the airport 3 times before dropping us off

having a guest laundry room was a welcome bonus after travelling for many weeks

a guest self-service laundry in addition to the usual hotel service

nice outdoor pool area and reasonably priced restaurant on-site open late

room service for cleaning the rooms forgot to change my drinking glasses after use

we are obviously from out of town and have two kids, and she made it a hassle to check in early

the airport shuttle. the guest laundry.

the guest laundry took quarters but they can t give them to you

2 weeks i found signs in my home and am now spending 5x what the room cost on fumigation and laundry

laundry out of chances, hard to get change to use the laundry

secure, fenced parking

rooms, close to airport, shuttle and laundry services

no laundry area

i used the laundry room and it was good enough for the job

could of had a book about close restaurants, and a bag for dirty laundry

of the laundry room and the service at check in was not pleasant, the lady was a bit short and not

overnight airport layovers from staff readily accommodating early check in, to easy access 24h laundry room,

no pool and no continental breakfast

had called ahead of time and was assured that the shuttle driver would be able to pick us up at the airport at

cleanliness, comfortable beds and shuttle.

location was good. had to leave too early for breakfast. coffee was delicious!!

promised shuttle driver never showed up at the airport

i liked the location to the airport and the shuttle offered early to make our flight

they allowed a 1 hour early check in

shuttle to airport

staff from the people at the front desk to the shuttle drivers, everyone was friendly and

laundry wasn t working so they let us use the hotel next door! no problem

there is laundry facilities as well so another big plus as you can wash and dry clothes before returning

luxury. free breakfast cleanliness

i really wish yall had kitchenettes.

liked the breakfast

shoddy laundry but economical.

laundry room

clean room, breakfast, laundry machines are pretty new, bar, pool.

there were piles of laundry in the hallway on arrival and still there next morning 3

arrived at 1:45 was told by the clerk we were early check in was at 3:00 so had to pay 60

laundry facilities weren't working and pool was shut down

no guest laundry, no change for vending machine, no atm, staff less than helpful.

no dirty laundry bag

dryer didn't work took 10$ to do one load of laundry. remodeling so it looked like it was trashy

it was clean and very quiet .room service was very helpful overall i loved it

kids were unable to shut

gym looks unused with high quality equipment

pool

amenities advertised were not available. the room and pool were both filthy and unkept.

clean, shuttle to airport, early check-in

maybe a shuttle to the mall added to the shuttle to the airport

free airport shuttle

the location and breakfast.

clean, quiet, great breakfast!

room is spacious and clean all equipment works, big tv i stayed on the first floor room 142 /laundry sel service

it is located opposite the guest laundry, which has no door or sound insulation, so i had to put up with noisy

it had a snack and toiletries/laundry items room that you could purchase from or charge to room

i asked for laundry detergent to wash my clothes after i changed rooms and they stated they ran out

was broken, the staff had powder on the floor and never vacuumed it up in the hallway, the gym equipment didn

purchased laundry detergent for whatever that cost was, then tried to use the washing machine

directly outside laundry room, noise throughout the day, despite mentioning this the 1st day, the staff did not

listed pet friendly, when i check i was told, pets are allowed a $100 deposit that is non-refundable

onsite pool.

think they should mop the lobby at another time instead of in the morning as breakfast is coming to an end

facilities where open long hours and the 24/7 gym and laundry came in handy

good gym facility

the swimming pool is not heated.

parking and there were some people hanging out in the parking lot at odd hours.

especially the lady in the kitchen who always made sure i had my

laundry facilites out of order

room had strong odour of laundry detergent.

we had to sit in my vehicle to get a wifi signal that did not go in and out.

i also loved the fact that they had a free shuttle that took you to the airport

did not have breakfast because of the covid-19

monday morning i wanted to do a load of laundry but the washer didn t work

didn't use the fitness room but looked nice; the laundry room was clean and handy

they had laundry that allowed for card use

beautiful accommodations, comfortable beds , very nice helpful staff, safe friendly shuttle drivers to airport

the shuttle took less than 15 minutes to arrive, rooms were clean and comfortable, and everyone was

free laundry, free parking, the location and the cost

i would like a chair in the laundry room.

laundry room was full most of the time and one washing machine was broken-down

) from monday to wednesday, free laundry machines, great management and staff and the hotel gym was always clean

there was a beautiful pool with outdoor seating area

it needs to serve breakfast

very comfortable bed and we liked the grab and go breakfast

no open pool or gym

it did not have shower curtain, bed sheets, cutlery and kitchen utensils

don't understand what the point of a hotel room with a kitchen is if it doesn't have the implements (pots, dishes

the restaurant and bar are closed major boomer

the bar nor restaurant was open but the pool was

did not notice another entry from back side of building, had to walk all the way around from parking

indoor pool.

quiet, clean, spacious. nice gym.

guest laundry is not working and breakfast not good enough and driver that takes yoy to the airport was

the laundry was broken and we were unable to use

guest laundry was broken down

laundry services did not work

laundry facilities were not working, breakfast could have been a little more varied, the same thing

breakfast lady was very kind and helpful, front desk assisted with a late checkout and the room was

super clean, great staff, and a good breakfast.

wifi connection is a little to slowly

the queen suite had a kitchenette with a stove, fridge, and dishwasher and the pool and basketball court were

lack of parking

oh and the washer and dryer in the guest laundry room suck

rooms were also smoking rooms the room smelled of smoke and musty

pet rooms were also smoking rooms the room smelled of smoke and musty

wifi does not work on some devices

i especially liked that they had a laundry room, and the staff gave me coins to help operate it

is from like 7-10 and it s free and plentiful huge decent typical variety, on-site pool , gym , laundry,

laundry facilities coin operated

we made good use of the guest laundry too

the rooms were nice and they had a laundry room

breakfast was stocked and delicious

the hall ways and stairs smelled like cigarettes. and the breakfast was horrible.

they are reasonably priced, have clean rooms & simple breakfast

smoking room,clean

did not try the breakfast

rvice) two men started yelling at me to make my dog to stop peeing in the grass across the parking lot

being close to the pool

i do love it that they are pet friendly

pool very clean

the pool was open and it was clean .

not know about breakfast

constant early morning call to remind you of check out and the older guy stands around in the parking lot while

parking was very easy and convenient as well

the breakfast they only have cereal

too much ghetto feel breakfast is a joke depressing feel to the room

furthermore, i alsk requested a non-smoking room but immediately upon entering the room i was greeted by the

the parking

highly dislike: being put in a smoking room when i reserved a non-smoking, seeing dead roaches smashed on the

hit our car in the parking lot in the middle of the night and tore our bumper off

i didn't like the fact that you can hear all the activities that was going on in the parking lot

the laundry was open, so he arranged for us to do ours at the nearby home2suites, part of the same

however, the towels in ththe bathroom were damp (either from use or not being properly dried post-laundry), the

able to connect to wifi, make it easier, could not login

good wifi it was insecure no hair dryer in room and coffee horrible was light as tea some teas are

wifi was hard to access

about the 24/7 guest laundry being on the 1st floor

my family was still sleeping understaffed - only one person managing the desk and trying to do laundry when we

beautiful room. the gym is wonderful. there are dumbbells of all weights.

good staff very helpful good breakfast all round good hotel

the room is comfortable and clean. has a small kitchen, computer desk and sofa.

pool closed, fitness center closed, laundry broken and disgusting

pool closed, fitness center closed, laundry broken and disgusting

nice, clean, and loved the pool

no pet deposit and bed wasn't bad.

is comfortable, wifi is good, location was convenient

two microwaves in the laundry room

it had laundry facility and gym.

microwave and laundry in the hotel is always a plus

laundry facility good

did not know there was a extra charge for pet

on top of that the laundry service damages my dress and i still did not get any

free parking.

very nice , clean , pool and exercise room was great. thanks

at desk & bar were pleasant and helpful

you have to pay for wifi in your room but in the lobby it is free.

it started when i asked for late check out and the man who checked me in said he could extend to noon turns

i wish they had told us the pool was closed till jan

great staff, late checkout, nice pool.

i also enjoyed the free parking

no late check out

laundry facilities on-site were a big plus, and the location was great close to restaurants, and

loved the fact that they were close to the freeway, had laundry facilities on hand, and a work out room

provide today, he was very patient with my daughter and myself when we asked for change for the laundry mat and

i liked having the option to a kitchen, laundry onsite and the price

laundry facilities were fine and plenty of room for parking

staff wasn't friendly at all, and the 2 rooms they put us in one had bugs and the other had laundry under the

convenient location, laundry service was great

clean new room had self serve laundry

very clean rooms, excellent wifi connection

kids leaving pool room nasty.

we were there for a softball tournament and the washer and dryer were really old so we went to a laundry mat

that there's no laundry bag in closet

excellent breakfast

property was very clean, staff was super friendly, pool was clean and cold, and actually served a hot breakfast

parking