facilities where open long hours and the 24/7 gym and laundry came in handy

free breakfast is tasty and the pool area is nice too

the breakfast was generous and included eggs, sausage, biscuits, gravy plus the usual continental

not enough parking

factor in some time for getting out of the parking lot as it feeds out onto a busy road.

bad parking

good beds,,newly built, great pool everythings great

pet friendly; no carpet. friendly staff. great breakfast.

but once you learned where all the entrances were it became easy to get into and out of the parking lot

i didn't do breakfast, the area was nice, the pet area needed cutting, otherwise all was great!!

easy location, close to good restaurants and ample parking

the pool was good for the kids a little on the small side but still good.

everything. great breakfast also.

road work being done outside hotel (not their fault) can make it difficult to turn in and out of parking lot

the pool was a little dirty.

pool

the breakfast was great, there were multiple options to choose from

very good breakfast - good coffee, fruit, very good scrambled eggs

excellent breakfast and coffee

was super clean, had great ac which is most important to my husband, spacious restroom, and great breakfast

oh and the washer and dryer in the guest laundry room suck

pet rooms were also smoking rooms the room smelled of smoke and musty

wifi does not work on some devices

rooms were also smoking rooms the room smelled of smoke and musty

noisy trucks in and out of parking lot late at night.

it was very dirty ,the pool was dirty ,there was people smoking weed every where.nothing

the property was dirty. paint pedaling on outside. not enough parking. hard to get to.

not enough parking space,and no breakfast

more parking could of been better and maybe a coat of paint on the ceiling

of potatoes at breakfast, the pool use hours were not good, long line to check in, website pricing misleading

coffee bar souls stay open later

everything. clean, quiet, wifi, staff was super nice

the pool was beautiful & well kept

the drinks at the bar where absolutely trash

property has an odor pool and mini basketball court for the kids

property has an odor pool and mini basketball court for the kids

kitchen did not have liquid wash or dishwasher

the small but very adequate kitchen. the bed was very comfortable.

only down side was parking

we were there for a softball tournament and the washer and dryer were really old so we went to a laundry mat

that there's no laundry bag in closet

website says indoor pool...no indoor pool!

the room size, the staff was great, pool was great

loved how nice the staff was, the breakfast was really nice and the room i stayed in was fairly priced and very

hotel was nice. pool was indoor.

there was plenty of parking and i love that they have designated parking for vets (although, regrettably, i am

breakfast was closed

not enough parking

the pool, spa and exercise room are good

pool was open. the room was clean. close to activities and restaurants.

lq is pet friendly without all the hassle of other hotels

very well lit outside in parking areas and cameras easily seen outside.

the gym is nice

the pool area was small but the best part of our visit.

parking lots are well lite.

parking lot only had one way in and out

it has plenty of parking and clean rooms

there, some smoking weed outside and there was a naked man walking smoking and walking in the parking

no internet, couldn t watch tv, no wifi for a period of time.

loved the free coffee and laundry facilities

also love that it has pool and exercise room and laundry machines to wash as you need

untreated grass. as a pet owner, this could be better maintained

dirt on carpets in hallway.

i hope they can have breakfast in the future

room got a third story room on the other side of the hotel from the pool they advertised guest laundry was it

i have done laundry at hilton and it was cheaper

no laundry on third floor. no issue since there s one on second floor, but take down the sign!

parking

pool was full of trash ( water bottles, candy wrappers, someone s water toys

but i didn't stay long so the kitchen served it's purpose

i like that they were strict with visitors; this way no over crowding on parking or possible loud noise issues

the room was almost brand new and i believe the hotel is new really not a lot of guests so the parking lot was

wifi was shitty

the parking lot was very well lit and the beds were comfortable and the room was clean

laundry area was clean

he was folding laundry when we came in and welcomed us and checked us in

the cleanliness, breakfast options, spaciousness, indoor pool.

the pool was freezing and it was indoor:(

staff, good breakfast, large clean room with comfortable bed

breakfast was great

also, easy access from highway, quiet, ample parking, next to many amenities, has fresh coffee and breakfast

the kids really enjoyed the breakfast choices .. that was really a plus

our last day stealing food not sure she was even a guest at the property we where unable to use wifi and unable

the breakfast was amazing

laundry available on each

i used the laundry to wash my son s basketball uniform and the laundry room was even spotless

the pool was a little dirty. wasn't much parking space.

breakfast was awesome! beds were soft and there is plenty of parking

bed was comfortable and gym was decent.

they lock the laundry room at night so you can't do your laundry

parking lot was well lit.

they told me that i had to put a $50 pet deposit down when on the policy it says that they can not charge a

also the non smoking room smelled like smoke

booked for smoking room

room, well furnished, comfy bed, wifi worked well, 24/7 shuttle was very helpful, friendly

the wifi is very slow especially at night

enjoyed my stay, was very handy to the airport (free shuttle), restaurants, fast food places and shopping

hot tub fixed and pool cleaned

bedding smelled and looked clean. bed was comfy. tv worked great. free wifi worked

there was no laundry at the place, we had to drive to a public laundry

there was no laundry room, so we had to drive to a public laundry, there was no breakfast served

the laundry room was closed due to a broken machine

didn't like the fact that i got a smoking room when i asked for non-smoking

did not struggle with parking at all

it didn't have a pool.

the room is deicidee in three sections: kitchennet, bedroom and resting section plus the large bathroom

i ll surely stay there again, and all rooms have nice kitchenette

large kitchen with a large fridge freezer

wifi keeps on going off

pool

gym looks unused with high quality equipment

amenities advertised were not available. the room and pool were both filthy and unkept.

kids were unable to shut

great customer service, very nice staff, facilities, room brand new, breakfast was great!

breakfast was a little repetitive.

the pool was very very dirty

breakfast was included, i wish we had a full stay to enjoy the facilities

very ,clean, breakfast ,was great

make sure you bring laundry detergent so you can wash your own towels in the laundry room there

was conveniently located and had needed amenities (laundry , gym, and vending machines)

on site laundry room

i like the fact that the kitchen was equipped with cutlery pots and pans a laundry basket and dishes i thought

also, we came for the laundry facilities as well, the card machines were terrible to use, and the door to the

when i was in the gym there was a constant stream of staff going back and forth to the laundry room

free self laundry

everything and everyone was great especially when travelling with kids being sometimes very

the time of calling the hotel, we waited 50min for the airport shuttle to arrive to pick us up from the airport

host breakfast lady is extra nice

convenient. info on file from booking so easy check in checkout, shuttle service and breakfast.

hot tub next to the pool was not hot, actually barely warm so we didn't get in

facility, comfortable beds and room, super clean and attractive bathroom and room, promptness of shuttle service

free and fast wifi

there were not enough yogurt for breakfast.

we were beside the laundry room and someone was doing laundry until 1am, with some loud metal clunking in the

close to the airport. nice size unit and free use of laundry.

the laundry mat was not working

there was no hot or fresh breakfast selection (not even a banana or juice) the laundry room was on a higher

no laundry room for guest

it had laundry, a gym, seating luxury area and free coffee.

limited parking spaces

breakfast

continental breakfast was served 6-8 30 am continental: egg+sausage; oatmeal, toast, coffee

the timing of the shuttle

the breakfast was bad

airport shuttle on call 24/7

service shuttle on time same for wake up call

the continental breakfast sucks!

the airport shuttle. was on time for pickup and the hotel is just a few min from the airport

we asked for room service and all she did was brought in towels she didn t even clean the my room

the free wifi was a bit unreliable and the provided washer and dryer were out of service

wifi instruction was not given

the kitchen microwave oven did not work

excellent amenities free laundry

everything was perfect staff, suite, breakfast, pool , free laundry and location

the breakfast worker was so sweet and friendly.

parking could be better

pool was good for my grandkids

breakfast, hardness of brd

not having any breakfast

i loved the kitchenette.

room included a kitchen! very comfy

the kitchen and restrooms where ok

everything was good , only wish the laundry machine was working.

laundry sucks

the laundry machine was not working

i had to take the sheets to the laundry room to get clean ones having a lot of personnel working there

the rooms were old dirty stained up nothing was clean no breakfast bar no good wifi it was

ice machine did not work laundry room did not work and ac did not work room was hot

decent location and well-lot parking lot.

the double bed suite has a kitchenette and very spacious

we had a room on the 1st floor so easy access and parking was close

the parking issue staff takes up 3 spots where there are 4

nice pool, rooms were great and the bar was friendly and fun

coudn't stay longer to enjoy the pool, the warm weather and also visit the city

excellent staff. on site restaurant.good breakfast. parking

the breakfast was not complementary

not needed, but very impressed with the lifts in and out of the swimming pool

it was clean but carpet had pulls and furniture had cuts in various places

and clean property, close to the airport, the shuttle to the airport is available, the gym has appropriate

breakfast service, food was good, hot and a nice variety

parking is very small area.

night clerk and shuttle driver were so friendly!

i also really like the layout of the room and it had a kitchen in our room

polished that i almost slipped several times; small flies crawling in the sink/bathroom; dryer in laundry set

laundry room for longer

onsite laundry area

they seem to always have their laundry room and supply room doors open in plain view.

the hotel has the amenities i needed, including a good bed, laundry, restaurant bar, and good wi-fi to make my

parking

conditioner worked exceptional, and the best thing is that each room comes with a free trailer/rv parking spot

also, being charged an extra $40/ night because we had pets seemed excessive

there was loud guests partying in the parking lot till midnight

maids destroying clothing, entering room but not cleaning, and smoking in empty non smoking rooms next door

breakfast was a standard (toasted bread, bagel, muffin, cereal, yogurt and fruit) style during

3am fire alarm evacuated hotel and was harassed in parking lot and felt unsafe to stay.

only breakfast was all carb options except a few pieces of fruit

breakfast was not what i expected

not enough parking

the laundry was a reasonable price, the room was spacious and everything was clean

also had a really strong order in the room like dirty laundry definitely didn t smell like cleaning supplies

the parking lot was clean, the pool was clean and the staff were really patient and nice

on is part of an exit or something because the cars are fast and it's difficult when leaving the parking lot

out of the parking lot to the free way feeder was a bit challenging when it was busy and trees in the

i done two loads of laundry, and it took me five dollars to dry it

love the breakfast ud83eudd50ud83cudf73

i selected a non smoking and they put me in a smoking

gym, close proximity to where i need to be and places i needed to go since this as a business trip

the breakfast was awesome :)

tracks less than 50 yards from parking lot

hard to get out of parking lot because of traffic

pet friendly with a $25 deposit

clean room. well lit parking lot.

laundry service is not free

in room, close to iah, comfortable bed, very spacious, refrigerator $ microwave, alarm clock and laundry

i move rooms twice, that they don t change bed sheets daily, and that they let cats in there laundry room my

laundry available

parking was ample

we asked for non smoking and got a smoking room

pet friendly and smoking room

pet friendly and smoking room

i don't like that is not pet friendly

the barking dogs. it is pet friendly.

the hotel is great. wonderful staff and good atmosphere. perfect rooms. and a pool.

great rooms, nice facilities (pool, gym, restaurant/bar), nice people

the restaurant and bar was excellent

to find out how to get from airport to hotel and then from hotel back to airport to catch our shuttle for our

wifi is super expensive and not very

the lounge area bar and the fact that there was a small laundry facility was very helpful!

friendly staff and shuttle drivers

i waited for 45 minutes at the airport but no shuttle came so i had to pay for a taxi

nice gym!

the rooms were clean and everything is well kept. the gym was nice too.

while here i had to do laundry, ugh

we found this very difficult when travelling with three kids and waiting almost an hour for food

soft, there wasn t any cold water for the shower, and twice we needed to ask the front desk for pool towels

the pool was not so clean.

breakfast, gym, the room

quarters for laundry machine - no powder for washing machine - no soap in bathroom just fiddly little container

limited laundry service.

laundry out of service

it was cold and we could not get in to the pool

room service, excellent food from your restaurant

having a guest laundry room was a welcome bonus after travelling for many weeks

a guest self-service laundry in addition to the usual hotel service

nice outdoor pool area and reasonably priced restaurant on-site open late

swimming pool with towels to use

our return, the shuttle van didn't have a double tree sign, so we didn't know that it was our van

the airport shuttle. the guest laundry.

the guest laundry took quarters but they can t give them to you

2 weeks i found signs in my home and am now spending 5x what the room cost on fumigation and laundry

laundry out of chances, hard to get change to use the laundry

you really don't want to wait one hour for shuttle after 24hours on the way with two kids

was no breakfast provided, no laundry facilities available, the gym was closed and the front desk clerk at night

i used the laundry room and it was good enough for the job

had to go somewhere else to do laundry

of the laundry room and the service at check in was not pleasant, the lady was a bit short and not

rooms, close to airport, shuttle and laundry services

overnight airport layovers from staff readily accommodating early check in, to easy access 24h laundry room,

was told a shuttle would pick me up at the airport, but after waiting too long, i called back and was told the

the breakfast was wonderful. it was also nice to have a gym at the hotel.

breakfast was healthy and buffet style east.

hotel is spotlessly clean and very accessible from the airport and the free shuttle service is very

and the hotel was very helpful with a late check out which we really appreciated

booked this room because it offered an airport shuttle

the location was convenient to the airport, and the airport shuttle was great

i liked the location to the airport and the shuttle offered early to make our flight

shuttle to airport

there is laundry facilities as well so another big plus as you can wash and dry clothes before returning

laundry wasn t working so they let us use the hotel next door! no problem

shuttle service came very fast after contacting the desk

parking is horrible, this hotel shares a parking lot with another hotel we had to park in the way

parking lot - kind of small

clean room, breakfast, laundry machines are pretty new, bar, pool.

laundry room

shoddy laundry but economical.

there were piles of laundry in the hallway on arrival and still there next morning 3

the bed, room maid was lovely, reception staff were friendly and helpful, and breakfast was just right

dryer didn't work took 10$ to do one load of laundry. remodeling so it looked like it was trashy

no dirty laundry bag

no guest laundry, no change for vending machine, no atm, staff less than helpful.

laundry facilities weren't working and pool was shut down

breakfast was great

clean, shuttle to airport, early check-in

liked the free breakfast, wifi, and the work out room

breakfast was great, rooms were awesome

the location and breakfast.

i had to change rooms from one that had a pet odor to a less smelly room

it had a snack and toiletries/laundry items room that you could purchase from or charge to room

i asked for laundry detergent to wash my clothes after i changed rooms and they stated they ran out

it is located opposite the guest laundry, which has no door or sound insulation, so i had to put up with noisy

room is spacious and clean all equipment works, big tv i stayed on the first floor room 142 /laundry sel service

a foreigner it is a pain trying to coordinate the shuttle to pick you up at the airport, waited for too long

purchased laundry detergent for whatever that cost was, then tried to use the washing machine

directly outside laundry room, noise throughout the day, despite mentioning this the 1st day, the staff did not

it was in a great area! my kids and i felt safe sleeping there.

breakfast was great too, many choices hot and cold

hotel does not provide free secured wifi for guests

room had strong odour of laundry detergent.

laundry facilites out of order

night i was put in a smoking room that smelled terrible

weak wifi

better breakfast

the parking

i didn't like the fact that you can hear all the activities that was going on in the parking lot

hit our car in the parking lot in the middle of the night and tore our bumper off

furthermore, i alsk requested a non-smoking room but immediately upon entering the room i was greeted by the

highly dislike: being put in a smoking room when i reserved a non-smoking, seeing dead roaches smashed on the

monday morning i wanted to do a load of laundry but the washer didn t work

they had laundry that allowed for card use

didn't use the fitness room but looked nice; the laundry room was clean and handy

buffet and gym

older son cut his toe on a tiny piece glass right by the outdoor pool and found lots more glass nearby

free laundry, free parking, the location and the cost

i would like a chair in the laundry room.

laundry room was full most of the time and one washing machine was broken-down

) from monday to wednesday, free laundry machines, great management and staff and the hotel gym was always clean

there kitchen is very nice and up to date

no breakfast of any type 2

it needs to serve breakfast

drug dealers in the parking lot and it is not a safe place

kitchen, comfort, courtesy

rooms are bigger, and the kitchen area is nicer than other locations.

we did not get any room service during our 2 days stay

only offered cold breakfast for $10 each, and the parking lot was not well lit.

shuttle service not available (covid

the pool and free parking

the bar nor restaurant was open but the pool was

the whole facility was clean, attended and i loved the laundry service too

the fabrics soft, the towels nice, the water hot, the staff is helpful and available, there's a laundry open

no waffles for breakfast

pool was closed,the faucet i had did not have any pressure and was able to be moved and jiggled

that the pool was closed the whole week we were there due to

laundry facilities were not working, breakfast could have been a little more varied, the same thing

the laundry was broken and we were unable to use

guest laundry was broken down

laundry services did not work

has laundry and we used the spa and pool

close to the airport clean nice pool

breakfast, room

very good continental breakfast lots of space in the room close to the airport

room is very generous size and sparkling cleaned with full kitchen and big fridge

they even had a basketball for the kids to use at the

is from like 7-10 and it s free and plentiful huge decent typical variety, on-site pool , gym , laundry,

i especially liked that they had a laundry room, and the staff gave me coins to help operate it

laundry facilities coin operated

needed to ask questions about the laundry service and he wouldn t get off of his personal phone nor was he

we made good use of the guest laundry too

the hall ways and stairs smelled like cigarettes. and the breakfast was horrible.

location and smoking rooms

breakfast.

i liked best is the pool.

it offered breakfast