we went there primarily bc of the indoor pool. when we arrived the pool was without water.

the hotel also offered plenty of onsite parking and a fantastic starbucks in the lobby

ample parking, clean facility

4) there should be trash drum in the bathroom, the kitchen and the setting room 5) the inslation is not done

no bar of soap in shower so i used the sink soap which worked fine but not what i remember about

parking was easy

the time we checked in, to getting drinks at the bar and getting dinner delivered to the room, the customer

my husband said the wifi was

a great place to stay, good location, polite and professional staff, breakfast is

there is a restaurant and bar onsite

breakfast, only cerial and bread no butter

room was supposed to be non-smoking but smelled like cigarettes

we decided to stay facing the pool and we didn't like that we like facing the interstate.

impression, there was a girl in the parking lot on her phone screaming about sexual favors

breakfast service.

traveled from fl to nc on a motorcycle and really needed to do laundry

i also like how they had access to a indoor pool and gym even though i didn t get to enjoy it because i was

the cleanliness of the rooms & the breakfast was phenomenon.

desk staff were extremely efficient and ladies at breakfast bar were outstandingly friendly and helpful

the pool was very small

the laundry staff was not very friendly and was very hard to understand

no laundry on sight.

no laundry for customers

breakfast was very good. loved the variety. nice snacks for market offered at the lobby.

the pool and eating facilities looked nice but were closed due to covid

free wifi

the gym was under ud83dudea7 construction

rooms was not cleaned properly my grandson got sick and face was swollen from pet in room he is allergic to dogs

the parking lot is very limited on spaces. it was hard finding a spot!

of parking spaces near my room; shower head wouldn't adjust correctly for comfortable spray; cable tv

the laundry for this location is a pickup service. you advertise on site facilities.

a part, morning coffee was served by one lobby employee behind the counter, no onsite coin laundry, and the bath

breakfast was great. nice variety. hotel was quiet.

pool was closed, elevator was broke and no exhaust fan in bathroom

hotel was in a great location and had a good breakfast

breakfast could offer a little more, also only one washer and dryer in laundry facility.

front desk person was doing laundry too, didn t have clean washcloths the first day

the laundry room dryer was out of order, and it doesn't have a pool or gym

sounded like they had kids by all the noise which was uneasy, i’ve never been to a hotel where you can hear

like pets and/or smoke, classic super 8 smell

we arrived on december 14, the front desk checked us in but did not tell us amount any amenities/wifi

gym small but is equipped with all necessary equipment to work out

its was a lovely place, beautiful golf course, very nice and clean rooms

needs a little more ventilation in the inside pool area.

and they have 2 golf courses

had self laundry option which was nice

always smiled and was able to help with any requests we had from extra pillows to a laundry bag to guidance with

all staff i repeat all staff were so fantastic with our grandkids who had some terrible tragedies recently-it

wifi could've been better.

called around the area to find a place with a pool as a much needed rest and relax for the kids

it was not stocked enough for the many guest. the swimming pool had no water in it.

no meat for breakfast

the breakfast could have been a little bit better

the breakfast was very good.

pool very small

dirty , smelled like old dirty laundry

clean rooms. clean laundry room. full size refrigerator. friendly staff.

had an awesome laundry facility

has a gym and laundry facility in case of emergency

has a gym and laundry facility in case of emergency

the pool did not have towels but it was explained that they were very behind on laundry so i won't fault them

the smell in the rooms, way too strong, not sure if it was the laundry or cleaning material

the only slightly negative comment was due to noisy kids in the hallway very early in the morning and not in

the quietness comfort sleep and breakfast!

there was also no parking fee, which is a plus considering the last hotel i stayed at charged $20/day to park

good location due to my needs, quite comfortable and nice with laundry room and gym.

everything else was fine. breakfast, laundry facility, was very good.

i liked that it had a kitchenette, gym and laundry room

the facility was set up to handle everything you needed, exercise room, laundry, small kitchenettes in room,

laundry equipment looked good from the outside, but, poorly maintained interior of machines

laundry hours

the facilities were really clean. breakfast was amazing!

breakfast wasn't available until 6:00 am, and i had to be at the airport at 5:00 am, so i didn't

great beds, good ac, nice fitness center, great breakfast, incredible sound proofing

nice outdoor pool

working laundry

would be nice for them to have an inside pool

the fitness room was lacking, coffe station was poor, trash in the parking lot.

pool

there were several other hotels in the area, but the parking and ease getting into and out of the hotel was

it was convenient to where we were going. allowed pets.

room a bit small, not so many choses of food for breakfast.

breakfast was good it gave me the right amount of fuel i needed to get my day started

couldn't see any thing but a wall and shrubs, also, i was just sadden that their was not indoor pool for the

brown bag breakfast during vovid..#the best!

they have a nice size gym and laundry room

person at the front desk was always in the back doing laundry

terrible that people have to drop off their laundry

the room was big, clean and loved that we had the amenity if the kitchen.

love the fact that it was pet friendly

they need to hire more help to do laundry because to run out of towels is ridiculous and unprofessional

filthy snack/laundry room

wifi didnt work well.

comfortable beds, quiet room easily accessible from the parking lot. price of the room.

pool was said to be open then we were told we couldn't use it after going to the pool area

room was a little noisy because it was on the first floor by the laundry room and the gym

4) there s only one elevator so you re using the same one that housekeeping use to out dirty laundry and

parking was a problem

pool should be open longer

pet friendly. location

kitchen was excellent to prepare rehearsal dinner for 40 and staff took over assisting in kitchen

breakfast and comfortable rooms with all the kitchen amenities

pool need to open at 8am.

the sofa bed was a bit thin but it worked out for the kids

clean bathroom, linen, and kitchen

pool area, and there weren't supplies to purchase from the entrance to be able to wash a load of laundry

we chose the hotel because we wanted a kitchen to cook our evening meal

staff was great, breakfast area was great

very clean. very friendly staff. allowed early check in.

pool and gym

a public laundry as we were staying for a soccer showcase

the breakfast was great and so was the staff

pool was not open.

hotel was very clean. staff were extremely courteous !! breakfast choices were also very good.

it smelled good it was clean the staff was nice and the shuttle was great

the laundry room

and the kids were able to enjoy themselves right at the hotel itself

the indoor pool w/jaccuzi was lovely as well

the only complaint i have is that the pool was too cold for our liking.

nice facility. very clean my kids enjoyed the pool

just a few updates to the pool and laundry area. otherwise very good place.

breakfast ran out before 9:00.

pool being cold

the breakfast was not good, wet running fake eggs. bagel was hard

it was very clean. pool was very clean. i enjoyed my stay and will definitely be going back.

had to use the elevator near the hotel laundry - very hot, cracked floor tiles in elevator

you had to walk to the back of the hotel and to laundry elevator

laundry facilities were not working and we were there for a soccer tournament and really needed to

rooms were nice - a couple cleanliness hiccups in room , hallways had large bugs and laundry area smelled very

the bar. and the pool.

a/c did not cool the room and the laundry was sweltering

to many people in the pool alot of small kids

hours for breakfast during the week

everything! great breakfast!

the scenery was awesome, happy hour was great advantage, room service was great, and breakfast was great

laundry room facilitied could've been a little more clean.

it has a pool and laundry room.

essentally for this point in my trip there was a laundry room

people gathered in laundry room.

man sleeping in the laundry room , i called the local police to have him removed from the property

i love having a laundry facility with more than 1 machine and where you can use your credit card instead of

clean guest laundry that took credit cards and contactless pay and desk gave me complimentary soap

the breakfast needs instant grits and scrambled eggs. the eggs were not eaten by anyone in line.

room was amazing it was enough room for my husband, our 2 kids & myself

also, there was pet dander and i know because it causes me to itch

second the laundry room was running most of the night, the machines must have been off balance as they were

plus laundry room and a little gym

guest laundry was out of service.

the laundry room is exposed on front of the main lobby elevator

laundry room, pool, business area were noted extras for another time

and wouldnt close, leak under bathroom sink, blinds were stained, bathtub was dirty in crevices, kitchen was

there s garbage everywhere outside in the parking lot and in the breezeways

young kids in cars parked in parking lot late at nite, 1130 and later

yet parking lot was only 1/4 full and you could visibly see there were more empty rooms then full

carpet had not been vacuumed, they only had 2 little pillows couldn't log in to wifi

laundry room has broken machines it reeks of

laundry room

(3) laundry room was extraneous to be in lobby

and do q good job they need someone to better manage it house keeps need to be cleaning get laundry done not

rooms make me feel at home i love this place the wifi is great i rate them 20 on that clean sheets my rate 20

oh and the free laundry facility was a great addition

sleepers so once asleep it didn t matter but our room was in-front of were the staff those the laundry and

rooms were clean and spacious, free laundry facility available for guest

there's even a laundry room that is included (no extra charge) to wash clothes during your staff

laundry facility and free buisness center and full breakfast

nice sized room, comfy bed and good ice / vending / laundry facilities.

one is the laundry facilities were not working

laundry room was next to my room and i could hear it running all night

issues when it was time to do laundry, and the tv didn't air the seahawks vs cardinals game when the channel

there was a pool and laundry on site, but we didn't use either during this stay

and helpful and allowed us to switch rooms at the last minute when we ended up with having two kids that weren

rooms was nice clean breakfast awesome

i truly enjoyed the delicious breakfast and how accommodating the staff was durning my stay.

close to our dance venue. pool was great

t get a chance to try the breakfast due to everyone was sleeping so peaceful

- the laundry charges $3

location, decent breakfast, good size room, and reasonably priced clean self-serve laundry space

would visit again only thing is the gym needs a upgrade asap

we really enjoyed our stay. hotel was very clean, staff was friendly and breakfast was good.

everything from the exterior, easy parking, check-in, the room itself and check-out was letter perfect

facility is brand new with an amazing gym and beautiful rooms and dining space

advertised the pool yet it was not opened

was not very cold, the hotel hallways did not smell the best, the water refill station in the gym did not work

dont like that you have to pay for wifi cause as much as the rooms are i do think that the wifi should be

limited food choices. bistro not open. bar not open for most of our stay

there were a few roaches in my room and the laundry room wasn t the best

it's so close to everything and the fact that the room is big as a whole kitchen and they have a laundry facility

besides wifi issues nothing was wrong with the property.

parking lot had some very sketchy people

parking on premises, keyed night entry, clean quaint sitting

the hotel didn t have a laundry room for guests to use

no laundry on site, no microwave, but a wetbar sink

microwave, pool been closed for my time stay, didnt like the watering eggs on the breakfast, laundry machines

they have laundry service but no laundry room. we wanted to do our own laundry.

the peace and quiet and availability and parking.

no hot tub at the pool, and the pool was

to open the door to cool off after my shower which didn’t leave me any privacy from my little kids while trying

pool was a bit small but not terrible

there were restaurants everywhere i looked from the parking lot didn't have to go far at all to eat

point im not worried about if i paid more on one day as my attention was in the waffle that my kids wanted

was perfect and loved that we could share use of the indoor pool and laundry facility at the hilton

the facility doesn't have public laundry and we noticed ants on the window sills.

rooms are clean and quiet could not ask for better except maybe a pool great

we enjoyed the pool amenity. and the security being out at site.

connecting to the wifi would be a little difficult depending on your device

laundry room next to our room

laundry room was very convenient

nice front desk staff, needed to do laundry

too many pets & kids. very loud.

the dog baking and kids running down the hall

t get a extra blanket or pillow because laundry wasn t on sight

was given a room on first floor next to the laundry and housekeepers closet very loud from washing machines

that it doesn't have a laundry area .

the new carpet is getting dirty already from the dirt water from the laundry room

no laundry facilities

parking

found place welcoming, sparkly clean, full hot and cold breakfasts, popcorn most evenings

definitely need more parking.

breakfast was very good

clean, great room, good breakfast!

breakfast was awesome and all the staff were very helpful and courteous

the people above our room had kids that were jumping up and down at 7 am in the morning

the buffet breakfast was a real treat and filled our kiddos tummies every morning before visiting a sick

breakfast needs improvement, not enough of everything for everyone

more to choose from breakfast

also the laundry room was not available for the 6 days we were there

laundry down most of the time and elevator down some as well

people were smoking at the pool and also around the front door of the hotel

didn t eat breakfast

i was very upset that the pool was not open

the guest laundry is always taken and impossible to use

the laundry/towels had a odd/unpleasant smell

the drinks from the bar were also great

the ease of getting to the property and most definitely the shuttle service.

really nice,open bar and restaurant

wifi needs to be secured per room especially with open access causing hacking breech these days;

that breakfast is repeated.

by elevator, kids running in hall, kids they took over gym, second floor very noisy can hear people outside

came through for 1 night with my kids

the happy hour was the best the kids loved the food and the 2 adult drinks was given free with the room

the laundry room is very nasty. not sure if they have anyone who comes to clean it up.

i prefer free wifi when traveling.

my wifi i purchased still didn't work

wifi fee and there was a slight smell in the room, but i was able to go get some linen spray and

no hot water no wifi

it has gym, pool and laundry

jasmine in laundry was great

breakfast was just okay

in my sheets looked like red lipstick on the white blanket pillows way to small couldn t get wifi to work the

easy to get to and parking

room was very clean, staff were friendly and knowledgeable and the indoor pool was nice and clean

the staff was so nice from check-in, room service, doormen, etc

a nice hotel, there were lots of kids running around with no supervision up and down the escalator and in the

had a great time in the pool

room service was quick and the bed was super comfy!

to do my laundry that night, machines were full, went to do laundry again in the am was told it was closed

the breakfast options were great except for the lack of lower carb/sugar options

kids loved the breakfast, the muffins and juice was a hit

not enough parking as this location was booked solid and had a party downstairs

the pool was amazing and had great hours the breakfest had all the things my kids eat

indoor pool clean property but was very cold in the pool area

great food from room service

after a five hour drive and working all day my wife and i were accosted by pan handlers in the parking lot

the facility ran out of linen and the bar closed early

the polite woman that checked me in had no information about room service or breakfast reservations though she

our room had someone's dirty laundry left behind the bathroom door

the breakfast was very inviting except that there was not meat just eggs

the fact that there was no meat on the breakfast menu

parking lot needs a little work

free breakfast with waffles , fruit, juice, etc

laundry facilities on site cost $3 per wash, $3 per dry

laundry facilities for guests had commercial front load machines that were fast

the staff in the kitchen and the man serving our breakfast were very attentive, friendly and very efficient

the only thing that didn t like was there isn t an indoor pool

slow service from the kitchen

employees and we left to go to do laundry we been there for a week and a half and because we weren't back before

they had laundry room.it was quiet.

the receptical that held their clean laundry in had mold or some type of black substance at the bottom that is

parking lot a little tight

parking lot need to be repaved they got a really dangerous turn to get to the room with two cars

more breakfast options

breakfast, but that s not their fault due to the virus

would have been nice to have scrambled eggs to go with the hot potatoes and breakfast sausage

the breakfast bar was fully stocked with a variety of options

bed was fluffy. and kitchen was clean.

pet friendly, clean, location, quiet, comfortable, indoor pool, proximity to sturbridge village,

staff, front desk parking spaces

pet policy isn t clear that s it s 50usd per pet per night

very clear, friendly staff and delicious breakfast

room, staff, and especially the hot breakfast were among the best we have ever stayed at

isn t well serviced by the basics such as laundry or room service - it is connected to a great restaurant but

isn t well serviced by the basics such as laundry or room service - it is connected to a great restaurant but

great bar and restaurant and great staff

amenities were fantastic, clean and a beautiful ambience, the restaurant and bar was amazing!

the only issue o'henry hotel really has is parking.

print works bistro is delicious for either a sit down meal or room service

great work out facility- sweet bar and staff there

lots of options in room service and on site at the hotel

parking was a challenge saturday evening. there was an event at the location.

location. plenty of parking.

the bedding made me itch a little bit. maybe the laundry soap they use. i'm not sure.

we took the kids to the waterpark which they enjoyed

the people are friendly, the facilities are spotless, the room was huge, the bed was amazing, and breakfast was

the presidential suite to have a full kitchen area, dishwasher, full size refrigerator, glassware, dishes, etc

my kids swam and we watched the game

gym was clean with plenty of equipment

the bar and dining!

room service card for breakfast on door, was not checked nor was breakfast ever delivered

the hotel bar and restaurant was great and very reasonable

no room service

wished it had a laundry facility

laundry worked perfect and hotel and staff was

they put me by the laundry room

a big deal, but it would be nice if there were a few more handicap parking spaces near the entrance

the pool had too many bugs for me but what can you expect with an outside pool.

was good, they cleaned the room everyday, breakfast was fine, the good thing they have laundry room mostly hotels

laundry access on floor by the vending and ice

the breakfast was great and bed was very comfy.

no inside pool but not a deal breaker

wifi didn t work and front staff didn t know how to get it working