the decor the pool and overall building.

garden, rooms (showers) and breakfast were all amazing

confortable, clean, quiet, very good breakfast, friendly staff

only thing that let down the quality was the breakfast

for this price the breakfast could have been a bit more luxurious

newer hotel, nice large pool, good free parking, and the buffet breakfast was excellent, a lot of choice

friendly staff good breakfast accessible car parking clean room comfortable bed

weak wifi signal

great pool and staff will definitely come back again when in

parking and safety

nothing for kids

the breakfast was very good, i really like it, i would love to come back soon.

i also liked the rain shower and the pool

no breakfast included for the price

breakfast is limited and not to the expactation

poor breakfast, wifi doesn't work, the toilet wasn't clean.

my stay also included breakfast on the lovely 6th floor terrace, which offered some nice views

wifi

to no have room service, specialy for breakfast.

pillow too flate, breakfast choice, butter not tasty

i bought the breakfast as well which, although the same each day, is more than you can eat

breakfast look common ,not like buffet breakfast ,,

very nice served breakfast (extra payment) beautifully presented, and lots

access to wifi excellent

the breakfast

they even did my laundry at a laundry shop out of their hotel and brought me the invoice from that laundromat

good breakfast and very clean room

friendly people, breakfast was more than enough, and very good, very clean, i had a nice time staying

it has a nice bar terrace and the food was good

the rooftop bar had great food and drinks and a nice view

breakfast was terrible and so was the staff in the restaurant

a room with two twin beds but selected only one guest during the reservation process, as there is breakfast or

wifi in room, only works in the lobby

there was no wifi in the 6th floor

the breakfast , the location and the staff

the secure, underground parking included in our room price made our touring easier, we were able to leave

- pool and deckchairs were not kept well

swimming pool very very small in shadow in the cafe .no spa. no clean

staff in every department was so pleasant, room was large, breakfast.

the furniture at the breakfast lounge need to be modern.

parking was on space on street in front of hotel but watched

breakfast is very good, and location is perfect

friendly staff, very welcoming, very good room and bathroom, quiet hotel, perfect breakfast

hard to find a parking spot .

is good in this establishment staff and breakfast i advise others to book at this hotel

pool and bar area.

swimming pool hospitality all of staff breakfast

bed was very comfortable and the breakfast was good

breakfast is excellent

bar closed a little too early at 11 pm

no wifi connection at all!!

great breakfast. beautifully decorated riad. owner is very nice man. great location.

great place! the staff was waiting us at 23.00. all was nice and clean. breakfast was good.

the breakfast is excellent

wifi worked excellent

rooms were comfortable and the breakfast was good

good laundry service

amazing breakfast and dinner

breakfast was very pleasant

breakfast was great

delicious moroccan breakfast with birds for companions.

the breakfast was also very nice

they have a lovely terrace and also toys for kids

beautiful, friendly staff. wifi was good, breakfast was good. good amenities.

very beautiful riad, nice staff, good breakfast

the staff was polite, even more the ladies in the kitchen

laundry is slow

there is good, secure ample parking

parking is also good

no wi fi in rooms- for kids an inconvenience- i was ok with it.

good wifi, but only available in public areas

no kettle, no room service, no laundry service

no kettle, no room service, no laundry service

parking location stuff

swimming pool, beds were comfy, friendly staff and parking was easy.

good location, easy to find with good parking

the pool is clean and nice

i feel relieved, especially after having the spa session with amazing spa specialists for massage, filali fatima

nice restaurant and bar

originally adult room and kids room were in opposite parts of the hotel, then were changed to two rooms in

early closing time for the bar & restaurant

there is a swimming pool on the site as well

good place for the value, has a good size swimming pool. the staff was very nice

pool area dirty. heavy traffic noise because the place is situated at a huge junction.

very bad smell in room, restaurant closed / no room service

the swimming pool was pleasant and it was close to a very good restaurant.

laundry service was good.

breakfast, coffee

the breakfast buffet is not up to a 5 star standard.

went to the rooftop bar and had an amazing time

the cleaning ladies makes a lot of noise in the morning when they are cleaning the rooms the pool is open

the spa is quite expensive, e.g. sauna is billed per person and per 15 mins.

curtains in the living room and kitchen

amine in particular was fantastic helping our kids to settle in with hot chocolate drinks

we didn't use it since we only stayed for 1 night but there is a spa downstairs as well

wifi was a little weak and you need a taxi to the medina

breakfast is the worst. literally rubbishy. can easily poison you. also no wifi.

no room service or snack bar no kettle in rooms

wifi, peace of mind, descent breakfast

breakfast could be better if more options were added

breakfast and no wifi

also, there is no iron in the hotel, and when i asked, they said we have a laundry service for a sum of money

the staff in the breakfast area were hospitable

s no coffee bar no tea cattle and tea amenities in spit the value that i paid is very close to other 5 star

they also show that they have a spa

buffet breakfast was fantastic.

laundry service issue i specifically requested a full laundry service and was told my suit would be

friendly staff great food at the pool bar and breakfast was excellent

one issue: the guards did not allow our van to park, even though parking was included in the reservation

was fantastic, the room was lovely, pool huge and inviting, the spa treatment was divine

great for families with kids

everything is close by, food, drink, cafe, laundry and so on

laundry service

location perfect and the stuff, breakfast and food was very good , they don t have iron and laundry room

*laundry outside the hotel

staying regular here, and due to becoming their loyal customers, they have given me complimentary breakfast

was really welcoming and the doorman helped us with ordering taxis as the medina is far, breakfast was really

location, clean, friendly staff, parking

room was good with good and comfy bed. swimming pool is good.

hotel snack bar food wasn't good

also the service of the staff at breakfast restaurant was remarkable

the main dining/breakfast area on top is good with nice views

clean room, parking, rooftop breakfast

location, clean room, including breakfast and warming staffs

5g wifi

was great and helpful, the room was clean and i enjoyed my breakfast would definitely

laundry service cost too expensive. the location is not so convenient if you want to go medina.

wifi required a different code per user/device and was awkward to have to ask reception twice for

the food is excellent service is great also they have a spa hamam is excellent with very friendly

awesome staff and good breakfast lol

it would have been nice to have fresh mint tea included in the price and fresh orange juice at breakfast as

laundry service was good

as acomodation with wifi but there is no wifi access other than in the groundfloor

best wifi we had in morocco

hotel staff is always friendly and accommodating, the breakfast ud83eudd50 was nice there was a day when i did

the breakfast was the same for 10 days, the coffee awful, the croissants dull

- they made a parking space for us at front of the hotel - laundry service

were very helpful when wifi was messing up

wifi was great in the morning and afternoon,but evening onwards it was stagnant both nights i was

clean value for money with good breakfast and excellent staff

they prepair for us a fabulous breakfast every day

breakfast was very poor - all the breads were stale

unstable wifi

was unfriendly, there was no warm water available, the breakfast was horrible, the staff convinced us to book

noisy hotel- the bar plays very loud music till 1a

breakfast . expensive ( quality vs price )

:-) for example i missed profesional laundry service

nice hotel: spacious room, clean, convenient location, sufficiently good breakfast, reasonable price

wifi was fine

have a lovely garden for breakfast

the wifi is weak and not stable.

there is no laundry service, a bar but not staffed a coffee house but it was closed

even had laundry returned earlier than expected

laundry service. comfy bed. nice common areas. lovely garden with pool.

was nice and helpful, the wifi was working really well

pool and garden was phantastic food was excellent location next to the train station and

owner was very sketchy and charged me 35 euros for laundry without my permission but the normal staff ws incredible

the staff was very nice and good breakfast

great location near to the ctm friendly helpful staff, good breakfast

december, it was a bit cold, so heating was good in the room, toilets and plenty of towels, good breakfast in

excellent moroccan breakfast

breakfast was very good eat as much as you like buffet style

in evening was no one looking after the cars in the car park but in the morning i paid for the parking

wifi only works in common room

loved the pool and the lobby is amazing

is no wifi in the room

friendly staff. comfy bed. clean. parking next to the hotel.

and the price , food in the restaurant was very good and good price , hotel had a very good bar also , and drinks

wifi

bed tv light guests salon wifi

wifi wasnt work

nice bar and breakfast

the gym is closed

unfortunately the pool was undergoing refurbishment at the time which was disappointing as it was a key reason

lovely fresh hotel, motorcycle parking underneath, easy for sightseeing

the roof top lounge has a great view and pool

the mini bar was empty no bottles of the mineral water

staff didn't answer requests, we asked 3 times for the laundry price list, never came

no heated pool

waiting for the new restaurant and bar to be finished

swimming pool

no night activity lobby bar closed early

the wifi worked quite well in the room

was very profesional and helpful, the check in was smooth and the room very cosy, at the bar the service from

amazing breakfast at the rooftop <3

swimming pool

and we don't have any bar or facility for the kids

there is a balcony with views towards the town and views of the pool the pool is big and very clean and surrounded

staff was incredibly friendly and went out of their way to make sure me and my family (wife, kids and parents)

the girl/woman halima from the spa was also perfect

i like to inform to my friend the hotel as location is good but no high level for wifi.

the wifi was not working at all, despite technicians visit it could not work

was a weird machining noise at the room, like a laundry machine

i've called the laundry service and left it at my door and left,wondering if my clothes will get washed as i

breakfast was good

lot of noise from the pool bar the whole evening

1- room service response is to bad. 2- hotel is 5 star and dos not over coffee maker and tea

could have used an iron in the room but they offered laundry service bar was good we did drinks/apps there and

there were cockroaches in the gym

best hotel in fez, the location, the view of the city, the breakfast, all

we asked for late check out they only granted us until 1pm but still managed to call and disturb us a 12:30 to

breakfast was generous and the rooms were spacious and

the breakfast was very good and plentiful

spa staff could speak a little bit of english. bar could be opened but that was ramadan fault.

they allowed me a slightly early check in, which was handy

breakfast starts at 8am and we have an activity at 7:30am, we dont get to eat our share of

the breakfast was nice with meats and cheeses, croissants, and corn flakes for the less adventurous

wifi was poor in my room that i have to stay in the lobby area to get reception

breakfast, location, terrace

clean,good breakfast,close to medina

rooftop, reception stuff and cleaning ladies, location, wifi, breakfast ud83eudd1d

coffee at breakfast always in a small cup and a bit cold

breakfast too basic

incredible dinner and breakfast

the breakfast was great every morning, with some delicious moroccan foods

breakfast was traditional moroccan food

the service was excellent and the staff was super friendly! the breakfast was great too.

clean place with great staff and nice breakfast

roof top pool is a nice addition, and the food is very good

there is a parking next to the building, just an empty dusted space but serves the purpose

the swimming pool was clean and well maintained, and everything was spotless throughout the riad

great massage. rooftop pool. delicious food. beautiful room.

in a room, with all the useful information would be very helpful, including housekeeping times, wifi password,

family got a weeks worth of laundry done

room, bed, breakfast

the welcome spread was a pleasant treat and breakfast each morning was delicious and plentiful

breakfast every day was way more than we could eat and had a huge variety

no bar but a drinks trolley service

no iron and ironing board available in room. but laundry pressing service is available.

although quality not up to same standards as this hotel there was a communication issue with our laundry which

our room had a pool view, a complete breakfast, and we also had staff available for every question, which was

excellent service, very friendly staff, great pool, clean good quality rooms with beautiful view, breakfast

the following morning we had a feast for breakfast

the room was spacious (5 beds with a loft) and the kids loved it

the room was spacious (5 beds with a loft) and the kids loved it

the wifi works and the interior is nice

wifi wasn t great but it seems that way in much of the medina so there may be not much to do

slow wifi

breakfast was also extremely delicious and they have laundry services as well

the pool is just the pool in the central courtyard and i can't imagine anyone swimming in it

the temperature in fes was in the 40s when i arrived so the cool pool was an absolute treat and go plenty of

pool was not really for swimming

the pool is not really a pool. was difficult to find via taxi coming from the bus station.

had issues with laundry service, they damaged white linen clothes

had some laundry done by staff for reasonable price

yet being charged $55 for a quarter load of laundry (if even that) was pretty much a slap in the face from what

the owner offered us free laundry, to which i thought was nice

wifi was a little slow, but i think

however, our suite did not have any window and it was located on top of laundry

it could do with some free weights in the gym.

amazing building, excellent suites, pool. service was exceptional.

the spa services are way overpriced and not good at all, a 50 min massage costs 60 euros and feels like

the property itself is gorgeous with several beautifully decorated courtyards, a stunning pool complex and

it s complete with modern amenities (safe, ac and wifi, mini fridge, hair dryer, a rain shower) but in a way

wifi was terrible. a bit dark and cold feeling.

wifi not very

everything was fantastic. excellent room, wifi very fast, staff very professional.

breakfast was very good as the dinner at restaurant

thank goodness for the laundry service because i really needed it

a woman of few words, was amazing: she made us a great couscous, was happy to help us with some laundry, and

fatima's grandmother did my laundry

the little details, like freshly brewed coffee waiting outside your door when you wake up, we had breakfast and

breakfast was delicious -- especially the home-churned butter

riad can arrange tours, car transfers, laundry service, recommend dining options for you

they also were even able to do our laundry for us

the breakfast was delicious, you can also opt to have lunch or dinner (also delicious and great value)

breakfast is amazing and varied in part in the 2 days we were there

excelent breakfast, very nice stuff, very comfortable main beds.

kind, friendly and helpful, they welcomed me with cup of mint tea and they helped me with the laundry

everyday i enjoyed very delicious and huge breakfast

the staff is very friendly and accommodating, tea and breakfast are included, other services are available such

the breakfast was very nice

wifi could be better in the rooms themselves

laundry service is available for 10 with unlimited clothes

excellent customer service, good breakfast and laundry service was provided for a reasonable fee

room was very large with great ac and good wifi (both never failed) and a big shower

the pool, the gardens and the lighting create a special ambiance

beautiful riad with onsite parking and so close to the medina

we were met at the medina gate, helped with laundry, given recommendations and felt right at home

he arranged taxi service, transfers, and even laundry

could have had the housekeeper do some laundry for a small fee

they helped us with our laundry

and there was even on site laundry service for an additional charge - so helpful

at a slightly intrusive volume was competing with the heavy beat of the music coming from the bar on the roof

really nice breakfast and dinner in the restaurant next to the pool

the interior pool was a bit cold.

the breakfast was generous, delicious, and varied a perfect way to start the day

really nice breakfast and dinner in the restaurant next to the pool

the laundry service turned out to be exceedingly expensive - 38 euros for one small load

we further asked for some laundry and were charged 20 for a small number of pieces, the explanation was that

the wifi was

although we had a router in our room, the wifi was coming and going

wifi could have been better

our stay, being welcomed with tea and lots of information about fes, best way to haggle and also laundry service

though we left the hotel early morning, staff prepared breakfast for only us

very good location and breakfast and we had the best appartment with a rooftop terrace

only issue was the wifi, there wasn t a great connection in the room and had to stay in the lobby/dining area

great breakfast, super helpful staff and very nice riad. highligh recommended!

excellant common area to meet other travellers and swap travel tips on fes and morocco a kitchen -laundry

bit frustrated about the laundry service, because our clothes came back a bit smaller and a bit bleached

great wifi and they have a separate room for workers as well, which is nice

staff ++ free wifi ++ location we had amazing stay thanks to funky fes

nothing wifi fair

the room is wide enough for a family with two kids

the room is wide enough for a family with two kids

breakfast that these guys cooked for us was amazing

everything was fine, the host was so caring and the breakfast was delicious

the big breakfast at the roof top was amazing with amazing tranquil views

tiles, the carved plaster, the painted ceiling, the most friendly welcome and the generous breakfast

view over the medina and the food a real pleasure it felt authentic and was so tasty the filling breakfast and

wifi was available but was not very strong (interruptions during video calls)

beautiful riad, and a wonderful room. breakfast was nice

the breakfast was typical moroccan with a lot of choices

also they have very delicious breakfast

and my husband loved the swimming pool of the hotel

view on the city, staff, and delicious breakfast

the swimming pool helped surviving the 39

we especially appreciated the safe parking and the peaceful surroundings, which made for a relaxing stay after

place to stay, clean rooms, cool rooftop, nice breakfast

downsides were the wifi was slow and the breakfast was heavy on the bread

the necessary amenities were as advertised, with good hot water, clean rooms, and good wifi

good breakfast every day with a lovely view of the medina from the terrace

he also prepared breakfast for us early in the morning since we had to check-out very early to catch the first

they also have laundry service

love the fact that the room was spacious and it had a separate bathroom and laundry room

the cooking at the restaurant and at breakfast is outstanding, with very refined takes on moroccan dishes and

good breakfast

i wish there was room service or food or drinks after hours.