the pool area was super clean and the rooms were beautiful

bartenders top rated and truffle fries at bar were the absolute best

then the wifi went down and did not come back for the remainder of my stay

noisy, because very little insulation from corridor and kids were playing and yelling.

every thing was perfect my kids enjoyed very much

only three pillows got bed and non smoking room smelled like smoke

one of the burners in the kitchen wouldn’t turn on

terrible room position since everyone who was smoking was right outside our window so it was coming into our

pool was a lot of fun for the kids

front desk agent that checked us in was very friendly and my son enjoyed the indoor pool although it was a tad

parking

wifi always dipped out when not used for a few minutes

nice pool area

this one did not have a gym accessible due to remodeling, i also thought they had a laundry room

no towels by pool needed to get them from laundry and staff not happy to give them to you

a laundry room with washer and dryer

snack vending machine was empty, the laundry vending machine was empty, i was unaware of the cuisine of the

everything. people were living in the hotel and had their laundry draped over the balcony.

were right across from the staff laundry room and they were very loud early in the morning

clean pool facilities. clean room. excellent food choices for breakfast.

pulled into a virus mess with construction vehicles all over the parking lot, equipment throughout the entrance

the pool area could use a few more lounges. the heater/ac was very loud and disruptive.

ample breakfast selection. friendly staff. clean room! thanks for allowing early check in.

accommodating staff; near 3 eateries; laundry on premises; flexible checkout time; perfect distance from the

stay included laundry facilities,wifi,breakfast(nothing fancy,but the coffee and waffles were hot)and clean,

laundry, ice machine, and microwave accessible in lobby area 24/7

our 2 towels if we brought two down and then they said they had to wait cause they were in laundry

ice machine, microwave, laundry machines in lobby accessible 24-hour

furthermore the laundry facilities were out of order

there s a laundry room but washer was out of service

was a wet smell in the room and things still smelled a little like in a smoking room but it was alright for a

there was no wifi

price, friendliness of staff, and the clean room with big tv and wifi.

location microwave fridge laundry facilities

laundry machines

in house laundry room

staff, laundry facilities ,microwave,fridge,pool,near casino.

neighbors, tons of people walking around the parking lot at all hours of the night, stains on sheets and pillow

laundry was oit of order :-(

there were also laundry facilities, which i did not use but thought were a nice touch

good facilities (including self-service laundry and luggage storage)

very pleasant place. my daughter really liked the pool.

the only possible issue might be parking if and when it's near capacity.

the next morning, after a so-so breakfast, we sat briefly where we'd sat the day before and noticed that nothing

the included breakfast was delicious

the outdoor pool was fantastic

amazing in total - absolutely well done. best breakfast ud83dudc4c

great shuttle to the city center, approx 20 minutes walk

had to find laundry facilities in next town

a/c in gym was broken

the pool was amazing my kids loved it.

and the kids love the pool

then when i was told i could come in for early check in the room still wasn't ready

it really was a 5 star experience. the only thing i wish they had was a laundry facility.

no laundry at hotel. no microwave in room.

laundry facilities on site

also very pet friendly

my only suggestion would be to update the pool but was still something we fully enjoyed!

loved the laundry on site, very helpful staff.

was soo good a microwave a full size fridge,wooden floor and you won't belive that there was a kitchen cabinet

there were groups of men arguing loudly in the parking lot

parking lot had lots of used cigarette butts

parking is good, and it's easy to locate in google map

the cleaning team was also responsible for the laundry at one point there was 1 person manning the desk for

ne thing i think needs some major help is their laundry room

the orange juice machine, soda machine, and laundry detergent dispenser were all broken

it smelled like old dirty laundry

i found some housekeepers in a laundry room and they had no towels

very comfortable and pillows were extremely uncomfortable, they felt more like being stuffed with laundry very

over our air, cockroaches, water pressure, dilapidated facilities, a needle and a syringe in the laundry, garbage

pails empty liquor bottles all over the place shopping carts all over the property people hanging laundry all

room we had was next to the laundry room so it really stank of damp and was humid

rooms were nice and the parking was free, the food was tasty too and the staff were friendly

no laundry mat on site

no on-site laundry

hot tub with the pool would be nice

the wifi didn't work the hot water took ten minutes to get hot

the wifi password was not provided upon check-in

there was no laundry room

parking was very convenient

gym equipment needs to be updated

bed was very comfortable, the pool was fun for our kids and we enjoyed the lobby and complimentary breakfast

so many hotels pretend like they cater to dogs and then charge a nightly pet fee that is as much as the room

ended up in the business suite, near an exit door, frequent in and outs and right across from the laundry

room was dated and a bit dirty. right next to doorway, laundry, and outside door. very noisy.

awoke to people talking loudly outside our door at 730ish and it was staff, come to find out, the laundry room

to the front desk and was offered a room on the 1st floor directly across from the housekeeping laundry room

no laundry

we stayed in room #103 which is close to the laundry room so we heard the staff talking while doing the laundry

no laundry facility

laundry facilities advertised but this isn t the case

free breakfast gym clean but small friendly sty

we were not given any information about the hotel's wifi -- we had to ask

breakfast was good, parking was convenient and readily available, room had fully equipped kitchen

com based on the fact that the photos show a hot tub next to the pool

big bummer for the kids

evening dinner was included and the staff was amazing i went with all the kids and had an amazing time

loved the kitchenette and the fireplace

no laundry machines for those on extended stays

there was dirty laundry in front of my door the whole time

high, no complimentary breakfast, no ventilation in bathroom, no guest laundry (washer/dryer) facilities available

seems like the staff was doing laundry all night

the restaurant was amazing!, i loved the room service and every employee was very nice

the hotel makes it a slight hazard for driving, only a single washer and dryer for coin operated laundry in-site

i didn’t like the kids running up and down the hallway into the evening hours.

location was close to things but in parking lot not scenic at all

the directions that they front desk gives to the casino were super helpful

breakfast is outstanding

convenient, easy parking

it is one of the few pet friendly accommodations around nice swimming pool.

it had a laundry which was helpful but the laundry area was shabby and grubby

the wifi was good, rooms, super clean

convenient, ample parking, close to highway.

clean. easy parking. kitchenette was a good surprise.

good parking nice pool didn t have time to enjoy it room was clean the tub can use a little more

pet friendly

overall experience was great. pool and hot tub were wonderful.

they also have a shuttle was a very good experience

was not the way it was presented on line and im almost sure i didn't see a fitness ctr

the hotel has a 24 hour shuttle that leaves every 20 min to/from the casinos which is awesome

is wrong in laundry dept, i itched and broke out in small rashes for two weeks

only two casino rooms were actually open

i enjoyed the spa at the hotel. close to restaurants and casino. valet parking.

liked the location and where i stayed in the casino

always have a good time at the casino and the norwich spa was a very relaxing, fulfilling experience

no laundry plastic bags were provided to customers

i loved that it had a laundry room and it had a sofa bed as well

friendly staff, spacious clean rooms, laundry on premises, good breakfast. beds were comfortable

i noticed that there was also a free guest laundry area according to the sign

very accommodating! free breakfast was an added plus! very clean...

no laundry facilities, was directed to a 24 hour facility somewhere near the hotel; i didn't bother

laundry is not available and the mattress is not very comfortable for me

it would also be nice to have a laundry facility to do your own laundry

i found clothing from previous guests next to sofa bed and i brought down to front desk in a laundry bag

would be helpful to have some laundry machines after a week of travel

there is also a laundry room that we used and dry cleaning service

had a shuttle to mohegan suns! perfect for us when attending a concert!

staff, shuttle service was great, beds were very comfortable, rooms were very clean and they had a great

breakfast was delicious and the pool was really nice

located near casino and had the added benefit of a shuttle service

beautiful laundry room on one of the floors

in the shower was clogged; the laundry machines were dirty; we heard the upstairs people very loud as well as

laundry facilities are available in the property

we didn't have quarters for the laundry machines, no one was on site to ask

laundry facilities on the second floor

laundry is cheap and like home

good wifi

just a little far from casinos

had a funny odor (cigarette smoke, pet

location was good to the casino.. rom was clean and painted .

breakfast was plentiful and lots of seating and there was also a laundry

dirty laundry bags lined the hallway

is good for going to different places, like the casinos, and other attractions

the hotel was closed, there was no one there but the person at the front desk, 1 other car in the parking lot

clean, safe, convenient to casino and mystic seaport. free breakfast.

there is a bar down stairs in the lobby and laundry service for a 1

there was one person waiting tables, cooking, taking payment, and doing the laundry at dinner and breakfast

and clean room, nice bathroom, strong ac, ice machines on every floor, guest laundry, cold room

soap for one load of laundry was more than 5$

should keep the gym and hot sauna open 24 hrs.

next to guest laundry room on 2nd floor and machines were in use at 6:00 am

for what it is, sheets had stains, the hallways were extremely hot didn't seem to have ac, the laundry facilities

could have been a better variety of breakfast.

great price value and rooms were clean and breakfast was great!

breakfast was great. room was comfortable and clean. i would definitely stay here again.

the laundry room smelled so foul, the trash everywhere was full for the entire time we were there

clean, large & comfortable room; easy parking, pleasant staff

new, super clean, spacious, comfortable beds, breakfast included. parking. great location.

location was excellent. breakfast was very good.

had a service pet and i was charged additional fee

we loved our room, the spa and the restaurants. can t wait to go back!

, for kids while adults wanted to play at casino

pool is too small

convenient to casino, clean, comfortable and we felt safe

was a little surprised there was smoking allowed in and around the casino

new regulations state no access to pool unless staying in villa rooms. this was unclear on site

staff is very pleasant and the bar and restaurant were enjoyable

updating- spa, pool and gym need updating

the pool and spa was nice

we enjoyed the clean amenities including pool and spa

no plastic laundry bags. too expensive.

we didn't use it, but the hotel also has laundry facilities and an indoor pool

slow elevator! wish could buy full meal, laundry usage.

plenty of parking

very comfortable beds, pet friendly, free breakfast and very clean.

everything we wanted, restaurants, bar, pool, and laundry, work out room, and free coffee in the breakfast area

no laundry bag or hairdryer

the shuttle to the casino is a great feature. the bar is also great to have.

shuttle to casino every 30 minutes. complimentary coffee. nice pool area.

friendly staff, excellent bar and food in lobby. shuttle runs to casino every half hour.

and friendly (smiles galore), all needs met, beach 3/8 mile up the road, cleanliness, pool, laundry facilities

having a full-size kitchen was great since we were travelling with kids

was as stated,very clean,great breakfast,free private beach parking and private beach, parking in the area was

close to the beach with private parking private beach and private restrooms i highly

short walk or drive to beach with private parking and beach access with bathrooms and foot shower right off

our room is in the basement next to the employee lounge and laundry room

loved the customer laundry facilities

didn't like that the pool was close but i understand that it was because it was for maintenance regular yearly

the location, the hotel, the pool, the room, the staff the breakfast everything was perfect

need more lights in your parking area and shuttle service to foxwoods

laundry room has no machines

the laundry room was empty with no machines at all.

i had wished there was a laundry available like the comfort inn in danbury

wish it had a bigger gym

wifi was inoperative, bathroom toilet seat was broken, leftover waterbottle in fridge, room key

breakfast was exceptional, loved the pool area, very comfortable bed and room

breakfast was good as always! location is great too

to mohegan sun and staff was very helpful with giving us printed directions to and from the casino given that

the intention was because my kids grandma was going to watch them while me and my sister went out for a few

and the location was perfect close to both casinos and right out of the highway