first floor room and pet friendly

good location and pet friendly clean room

no wifi, no iron, pillows was flat, covers where dirty on bed. had to ask for new sheets

we stayed in one of the rooms with a little kitchenette and the corner of the fridge was dripping orange liquid

it was quaint, pet friendly, kids stay free, pets stay free, and great price.

laundry dryer broken most of time

affordable. convenient off the highway. clean. laundry facility and pool.

wifi very bad dirty

too much loud music in parking area

pool was dirty as well

the laundry

better direction as to room and close by parking.

swimming pool had no water in it

with the price, great pool n clean

the parking situation

breakfast deluxe was awesome! was great that they had laundry mat! bed was comfortable

huge pool

lovely clean motel. great pool area. good assortment at breakfast.

that parking are so tight to park your work truck.

the pool was everything perfect area !

didn't like that the house keepers took my towels for laundry purpose but they never return my towels day by

i asked for a dirty laundry bag and was informed they didn t have any

no towels in the room and the office attendant said he couldn't get me any that night because the laundry room

i like the convenience of parking directly outside of my room and going from truck to shower, and not traversing

liked the public pool, it was maintained very well

there should be rules for the pool to limit how many floats

enough parking, it fills up fast because it's a great hotel

it was very clean...everything was clean floor ,elevators, pool, hall ways, counters, etc....

the pool area was very warm which made swimming amazing

it was confusing getting into to parking area and parking was full at night.

only thing i didn t like is the hallway going to the stairs smells like a dog and the laundry room it was not

more often than not, but there are plenty of places nearby to do personal laundry

the laundry facility was very clean

clothes in the laundry left in machines but that's just inconsiderate guests

letting randoms wash clothes in laundry room

i liked the laundry was on the first floor and the room was big.

pool did not look like it had been cleaned in months

clean and quiet. helpful, friendly staff. great strong coffee at breakfast

best continental breakfast ever

they had trash under the bed and they breakfast could have more item like donuts and muffin

clean, nice breakfast

friendly staff who helped us to surprise a family member, good breakfast selection and comfortable

very comfortable beds and great breakfast for the price.

location and spacious room. enjoyed the breakfast. staff very friendly.

front desk staff were so very nice. breakfast staff was so nice and friendly.

breakfast is amazing

didn t want us to get in the pool

breakfast could have been better but i understand covid limitations.

of the covid 19 precautions, the breakfast options were limited to a sack breakfast with a granola bar, water

breakfast was excellent

build the pool on the east side of the building

also, gay, whom i encountered at breakfast was very friendly

pet policy is not fair

no regular water for breakfast

very clean, huge room, nice kitchenette, good breakfast.

the wifi signal was super weak. would connect and disconnect from my phone on its own.

not work , vending machine scammed me, wifi was terrible i had to use hotspot off phone

all the way in the back and it didn t have a parking lot at the back we had to walk back and forth from the

room is extremely small and there is a hidden pet charge or 20 dollars per animal that isn t listed on booking

were box spring mattresses laying out by the pool and leaned against the dumpster in the parking lot with stains

friendly staff. free breakfast.

were box spring mattresses laying out by the pool and leaned against the dumpster in the parking lot with stains

it had a pool.

breakfast was great, same as staff, very friendly. pool was not in service.

building was fantastic, loved it the food at the bar was good, i ordered the louisiana omelet, i would order it

room service consisted changing the towels period

we come for the casino and they had a concert and the hotel stay is always nice

of food was lacking in the restaurants, gym was closed the entire time

smell casino elevator smell like a bar in the morning

the fabric headboard was peeling and had a bad laundry smell

the shuttle drivers were very helpful

the shuttle

pet policy

the pool!

this time we got to enjoy the bar and location

pets!!!!!!

not realize it was pet friendly,to late to change hotels so we stayed anyway

super pet friendly, loved that. especially in downtown.

local eateries, historic sites, casino, river walk

since i travel with kids, it would be nice if they have laundry service.

you have to pay to use the laundry facilities!

midnight i was awakened by very loud kids for a couple hours 4:30a woken by garbage

my husband and i first stayed when our 2 kids were around 8 maybe 7

willamina in the breakfast area was helpful and nice!

laundry on 2nd floor didn't work

the front desk told us that the bistro/bar was open til 10pm, though when we tried to use it after checking in

i like the great customer service and cleanliness and the bar onsite and starbucks.

loud at night. cleaning crew had kids in our clean room

also, no option for food/room service at 9:30 pm except to go across street and eat

the laundry room. please check that all machines are all in working order.

friendly staff. location is very close to lsu and downtown area. hotel has laundry facility.

even for a fussy person, rooms very very clean as well as the whole place at all times, the free laundry room

laundry was free

loved the suites, plenty of room. loved the complimentary laundry as well.

hot tub not hot, bar not stocked

staff could have had more towels for the pool area.

wifi service was horrible and young lady at front desk wasn t as pleasant as my previous front

different tv channels in the breakfast room seemed a little much - i guess it could be done if each table allowed

car parking was handy

didn t have wifi, and y all may need an exterminator i seen 3 roaches but they didn t bother me after i

made it very convenient with parking and getting in and out

good size room. good parking

cleanliness of hotel, breakfast bar and friendliness of staff.

no bar and no bistro

the rooms are clean, the lobby/lounge inviting, and the pool area is great

long walk from parking to elevator

parking not enough when special event going on

not enough signage coming in off the hwy to direct you to valet parking or regular parking.

room could have room service or even had a microwave for late night snacks, but that is really petty to complain

pool was bery nice and we enjoyed the sport bar and grill

clean. parking in courtyard improved feeling of safety. large fridge with freezer. large room.

located in a rough industrial area, a tramp walking across the parking area, didn't even bother checking in,

the wifi was not working at all even if we could connect to it

the crackhead running around the parking lot

the site says it's pet friendly, they tried turning me away because of a kitten

swimming pool/ workout gym

plus having to order from door dash three times a day because nobody wanted to help with food or room service

the pool was ok ~ need larger pool towels but again for the price who cares

also, it appears to pet friendly

like the location, clean rooms, amenities, a frig/microwave, two days of towels, restaurant & bar area, the food

friendly, comfy bed, fast elevator, free laundry facilities, very affordable suite w/ kitchen & all necessities

diy laundry facilities a boon mid-trip

location, free gym & laundry.

big room with great kitchen an clean laundry.

free parking, friendly staff and good amenities, including a laundry

didn t eat breakfast at the facility but it was a great location by the grocery store and other places i

room service request for additional towels should be improved

a room at holiday inn with a spa tub in bathroom, got to baton rouge and holiday inn was close and was directed

the breakfast was wonderful. staff very nice, clean room and comfortable bed.

the wifi did not work, passcode may have been wrong they gave me

does not have guest laundry.

everything . very clean , the staff is very friendly and helpful! the pool area is so relaxing!

wifi is not free until the 10th night, no microwave.

good fitness center and pool

this was one of the criteria as we were travelling with family & kids

were on a long trip, and we selected that hotel because it had a laundry

the early bar closing

breakfast was great

told at reception we would get free wifi in the room

liked the bar area too

we were on a road trip so it was disappointing when we were wanting to do laundry

clean, comfortable rooms, quite, friendly staff, excellent breakfast

i also liked the view and the fact that the hotel has free parking (which is a real commodity in nola)

the breakfast offered was above my expectations, offering eggs and sausage

the gym, i had trouble using the tv remote, and the step up to the bike was not easy to see

size room on 1st floor next to laundry laundry wss very convenient

inside pool was too cold

swimming pool was very small

room service was out of many choices

in the bathroom was very dusty, the bathroom door had white stuff where it looked like little kids smeared

the laundry facilities were broken and the hotel didn't offer change or laundry soap that would work in

laundry room was available

the guest laundry was on thr 2nd floor on the other side of the hotel

i wished it had indoor pool. and more exercise machines.

pool to samall

i didn't like the groups of people hanging out in the parking lot.

well lit and spacious parking

didn't eat breakfast because the bed was so mindlessly i didn't get up in time

no breakfast do to corv.19.

parking was a bit tight .

to do laundry found a dead cockrouch in the laundry room and the floor was flooded and the rug outside

lobby was full of laundry carts with linen and towels stacked and tossed on every table

i asked where the laundry room was and she offered to take care of it

1st floor was under construction and unusable including weight room and laundry

good and guest laundry

very friendly staff, nice rooms and breakfast was provided

the staff was also very tolerant of our baseball team and the kids making more noise than they should have

it was a huge inconvenience for my family, especially my kids with the sleeping arrangements

kids running up and down halls making too much noise

parking was very easy

good but apparently the cater to long term residents as well, because one guy was having his laundry day

laundry room was disgusting

gym

poor wifi, the dirty sheets, stained sheets, stained mattress, stained pillow cases, stained towels,

the location,price,and swimming pool.

great and understanding staff. quiet, homey place, laundry on site and very accommodating!

and the free wifi set up is weird but we

ice machine; room came with kitchenette but no pots; elevator sticks which is a little

rate i could get at the last minute and the pet-friendly feature and the 25.00 pet deposit.

pet friendly

it s great to have room to move about also the onsite laundry

the pool and fitness center are good and having an on site laundry is a plus

no full service breakfast, im a big dude bathrooms was low n hard to get up

breakfast quite basic

if i had to choose one thing, i wish there were a few more options for the breakfast menu.

wifi slow and hard to hookup

the pool was descustin there were roches all over the room just nasty

didn't like nothing at all the kids couldn't go swimming we didn't find out the pool was close until i ask for

rooms were very dirty there was roaches everywhere and the pool was disgusting the water was cloudy colored our

staff was rude - no breakfast - pool was filthy -

oh and the pool water was black i always look forward to swimming

hotel employee at the front desk and in laundry are so sweet, friendly, & helpful

noticed there was laundry available+ that's good

detergent vending in laundry area did not work

staff should avoid using the elevators with large laundry baskets during peak elevator hours

needed to wash our clothes and the laundry room was very hot and very dirty

laundry the washer was fine but the dryer didn t dry our clothes and there were children running

laundry facilities were clean

first room i was shown was on the first floor and next to the laundry room

only thing i disliked, was several nights, on the 1st floor, near laundry room, it smelled like weed, someone

we couldn't tell if it was a mildew smell or what, but it smelled like dirty laundry

laundry washer n dryer new

laundry room also got exceedingly hot

breakfast and indoor pool

was clean, easy parking, staff was friendly

the indoor pool

no iron and the wifi didn't pick up good

i didn t have breakfast. i didn t have a kitchen!

found live roach in kitchen area

parking was very easy and internet was easy to get

loved that it has a real kitchen with a full size stove and refrigerator in it

of room the staff very knowledgeable and friendly full size refrigerator love that there s a laundry room that

don't clean the rooms housekeeping won't give u clean sheets or towels i have to wash them in the laundry room

the laundry room was a plus

mentioned by other reviewers, there were bugs, however they always appeared in the kitchen sink so i guess it

i was charged pet friendly fee when just 6 months ago same website same place i wasn't

the laundry was great

kitchen facilities free parking breakfasts nice close to mall & nice restuarants pool nice free laundry

ud83dude10we were there for our son's little league baseball world series championship and the laundry facilities

has gym,pool, laundry that you can use for free

time we stayed it was a large group of kids probably a sports team that was there

they didn't keep change on had so you can do laundry

having a laundry on the premises was a plus

the kitchenette is great, plus mrs. la sandra at the is great at the front desk.

the room and breakfast was great.

no area to really walk pets and parking an issue

that is hard...the menu could be expanded. it would be nice to offer a laundry service.

the breakfast buffet was great, the gym well-equipped for a cardio workout, and we even used the conference

limited breakfast

close to the mall, nice rooms, bar and pool

nice gym area, nice outdoor pool

were overpriced for hyatt with box breakfasts, no laundry, no pool, for the closure of all amenities there should

laundry room

no laundry to wash soccer uniforms

the room service didnt leave laundry bag and took the rubber bath mat to keep from slipping and falling and

there was nowhere to do laundry at this location which would have been helpful on our extended stay

one laundry room for 5 floors and it s not serviceable at this time

desk he wasn t even there, he was at the bar getting something to drink, i asked where was the laundry and he

the bar tender and cook were awesome. he gives 5 star service.

the kids were especially disappointed

front desk staff, 5/10. inside rooms a little noisy due to kids in pool.

believe the lies,there is no breakfast,no coffee maker,they lock the laundry room randomly despite it supposedly

my book then book again for a week so i can get microwave and ref then i try to get change to do laundry but

clean parking

pool wasn't open and didnt see breakfast could of missed it idk

very well lit parking lot

no breakfast included even though it was advertised and the tv in the room did not work.

breakfast

but (no breakfast)

was not a complimentary breakfast but it said there was one when i booked

the breakfast was garbage.

laundry -soap did not dissolve

my room was 116 next to the laundry room worker was talking loud

no workout facility no laundry

there was not tub for small kids

to everything i needed, far enough away to have parking available when i got in at night

no trash bag or laundry bag

the kids were grossed out the entire time

i like the feeling of home with the kitchen area.

they had breakfast and a late check out which i need because my car had broke down

pet fee was outrageous. never paid $100 non refundable fee. will not be back

there was a construction in the hotel and most of the parking was unavailable do to it

going to stay here bc it was in the connecting parking lot to my daughter s softball tournament

wifi

room and service also breakfast was great , everything nice and clean

the beds were comfortable. wifi worked well. tv channel selection was decent.

we removed the towels to the laundry room & sanitized the floor with household disinfectant wipes i had

the hotel had all the amenities i need pool, gym, and bar/bistro

floor that we were on someone was smoking and we had kids with us who has a breathing problem

the indoor pool was nice and heated even with it being 45 degrees outside

great indoor pool breakfast was grea

parking lot

i enjoyed the comfort of the bed and also the free wifi and tv channel line-up

at the front desk is so sweet and nice it s quite and clean and breakfast was good best place to stay in baton

wifi wasn t secure, and weird stuff happened on my computer.

it's in a very nice area and they have breakfast in the morning

across the sink no lights other than one in room and one in bathroom worked no fridge in room laundry locked

pool was nice the manager was nice and didnt have any additional deposit or anything

the pool was shut down and absolutely waste of money and time there were big holes in the walls as well

pool looked clean and nice, although we didn't use it

outdoor pool was available but did not try this due to the time we got to the property

my dirty laundry disappeared from the room and was never returned.

laundry room door was open when i checked in and was still open when i left

i had to go to the laundry room

didn't like that there are no cameras in the parking lot, my son in laws car was stolen from there and no cameras

found a bug on pillow after room serviced

room they first provided was right across from the laundry room

house keeping staff whose laundry or supply area was a few doors down from our room were very loud both nights

way to get coins in the lobby or laundry room

the third room was ok next to laundry room which was noisy

great location, quite, clean and friendly. enjoy the laundry room, gym and pool

the hotel is modern and spacious and it has a bar b que grill, laundry and a gym

the possibility to wash laundry :-)

laundry on site

pool and the bbq area

the front desk staff was amazing very friendly and they are pet friendly.

asked for fresh towels and was given damp towels like they wasn't done drying crazy had a laundry room for guest

clean pool & even has 24 hr laundry

the laundry room dryers price was raised while we were washing which was frustrating

i could not wash laundry myself here bc they either didn t have quarters or the card reader did not work

hair on the bed, dusty and dirty floor, and no detergent in the vending machine in the laundry room, nor

they kept the parking lot clean

one staff member was very rude. the person who put out the breakfast during the week.

no breakfast option

people who were there this morning didn t put breakfast out ud83dudc4eud83cudfffud83dudc4eud83cudfffud83dudc

i really enjoyed the breakfast area as well

the lil lady over the laundry department was very friendly and helpful

went downstairs laundry room full of fresh towels folded on the shelves

parking lot was not reflective of wonderful the interior of the hotel looked

liked the handicapped parking space near front door

groups of people drinking and using drugs in the parking lot

also, excellent free breakfast

only bag breakfast was unsatisfied completely

really beautiful hotel with lovely pool and hot tub! bed was super comfy.

the staff were friendly and the breakfast was excellent!

i really enjoyed the kids pool with my grand baby

his sleep in while he could before returning back to work we came back to the room after doing laundry and it

laundry on site was great

very pet friendly

very dirty. smelled bad. parking lot full of people living in their cars.

there they never offered any more towels, washcloths or anything so we had to go buy towels the parking lot on

the location is great an that it has a laundry facility on site

wifi was never able to be use but charged $2 a day for it

be more clean, really noisy at night at times, too much traffic in parking lot that doesn't pertain to paying

the wifi was not working well and the staff could have been more hospitable

the staff. it was hot. their wifi didn t work

the laundry facilities don

the laundry facility was small ( 1 washer and 1 dryer)

the hoy breakfast can have more options, not just sausage and eggs.

don't stay everyone was so very polite clean excellent great breakfast love the pool and atmosphere was an

the pool was awesome

laundry which was needed at this time.

bagged breakfast, not good and small!

the pool was very nice

good hot breakfast

breakfast was very good & pleasant atmosphere

the hotel cat was such a hit with the kids and the woman who showed my son how the breakfast pancake machine

breakfast was good. very clean rooms. there is plenty of parking. recommend to everyone

not pet free due to allergies! elevators are difficult to locate!

very clean room overlooking pool and comfy bed/pillows

the staff was very nice but for the acception of the disagreement regarding the pool

access, laundry facilities, free wifi

pamphlet said they had laundry service like dry cleaning which is not true

it had laundry the beds were comfortable big bathroom

the guest laundry machine was not clean. the breakfast sausage was greasy and soft.

breakfast was delicious

love that there is guest laundry.

there was a laundry room also the breakfast bar was good and it was quiet

no laundry mat

pool to small

the gym was great. pillows and beds were amazing

place was super clean, we could use the laundry, which was fundamental for us

laundry room is clean with newer machines

it s a great place for anyone traveling for work, the kitchenette is a luxury these days, it saves you from

each room even has a full working kitchen

the kitchen was not really set up yet. refrigerator should open from other side.