were box spring mattresses laying out by the pool and leaned against the dumpster in the parking lot with stains

breakfast was great, same as staff, very friendly. pool was not in service.

i liked how friendly the staff was and how breakfast was early enough before i went to work.

friendly staff. free breakfast.

the rooms where really clean and they actually had great breakfast.

didn t have wifi, and y all may need an exterminator i seen 3 roaches but they didn t bother me after i

long walk from parking to elevator

awesome atmosphere... excellent bar at the casino

wish that the pool would have had certain hours where they allowed kids to swim

i mean at least a mini fridge, if you're staying in a hotel you wanna relax not have to call room service or

i can't wait to visit again ud83dude00 i really felt like i was home, but away from the kids and grandkids lol

the laundry room. please check that all machines are all in working order.

loved the suites, plenty of room. loved the complimentary laundry as well.

even for a fussy person, rooms very very clean as well as the whole place at all times, the free laundry room

friendly staff. location is very close to lsu and downtown area. hotel has laundry facility.

laundry was free

it was great to be able to use the laundry facilities there too

the laundry room in our building was not open

luckily, the bar had some food items for our light dinner

our server was also covering for the bar and greeting arriving guests

the separate spa at the pool area was broken

free parking for my rental car was an appreciated perk

the bar closed

car parking was handy

we were told to leave the lounge area in the bar area because a specific staff person needed to be present for

need more parking

no towels in the room and the office attendant said he couldn't get me any that night because the laundry room

i asked for a dirty laundry bag and was informed they didn t have any

didn't like that the house keepers took my towels for laundry purpose but they never return my towels day by

they didn't have enough towels the room phone or wifi didn't work and the front desk didn't care at all

the pool was being cleaned and unable to swim

first floor room and pet friendly

it was quaint, pet friendly, kids stay free, pets stay free, and great price.

good location and pet friendly clean room

we stayed in one of the rooms with a little kitchenette and the corner of the fridge was dripping orange liquid

no wifi, no iron, pillows was flat, covers where dirty on bed. had to ask for new sheets

the breakfast options and friendly staff

had an small patio beside the pool

the breakfast was good

pool open 24 hours!!!

of the covid 19 precautions, the breakfast options were limited to a sack breakfast with a granola bar, water

the breakfast (packed b/o covid) could be a bit bigger

no regular water for breakfast

clean modern kitchen great ac great location friendly staff

also, gay, whom i encountered at breakfast was very friendly

they could use more parking spaces

more often than not, but there are plenty of places nearby to do personal laundry

clothes in the laundry left in machines but that's just inconsiderate guests

only thing i didn t like is the hallway going to the stairs smells like a dog and the laundry room it was not

letting randoms wash clothes in laundry room

no coin machine for the laundry facility

location great. ok price. balcony was nice and pool area. luggage carts readily available.

great location pool area was very nice room was very comfortable staff was friendly

cleanliness of hotel, breakfast bar and friendliness of staff.

pool area was super packed, didn t enjoy it not one bit. didn t get a chance to get in

good size room. good parking

i liked the laundry was on the first floor and the room was big.

smelled no cable or wifi and i came for work so i needed wifi air conditioned had the rug wet could only use

i wish the hotel offered fresh fruit at the morning breakfast.

the bed, the breakfast, the large jacuzzi room

best continental breakfast ever

laundry dryer broken most of time

affordable. convenient off the highway. clean. laundry facility and pool.

pet friendly

the parking was right next to our room and easy accessable to the highway. very quiet.

kids were safe in the next room

breakfast deluxe was awesome! was great that they had laundry mat! bed was comfortable

that the pool closed in the summer at 10pm.

i think the breakfast was awesome

about my vehicle as i was told to lock up my car i would definitely not recommend this place for kids

that parking are so tight to park your work truck.

indoor pool

we enjoyed the inside pool,the breakfast was good and the room was clean and

the breakfast was world class. excellent customer service from the staff.

the indoor pool area staff was nice

parking was plentiful

clean, big and comfortable and good breakfast

breakfast and the bed

complementary breakfast was good

location and spacious room. enjoyed the breakfast. staff very friendly.

pool was down the entire stay and the system kept going down, however the management staff were

no safe in room, no early coffee or breakfast. no gym

parking

to casino and raisin cane center, free valet parking

the walk to the casino.

i liked everything. just wish bar stayed open pass 9 pm

the laundry

easy to get to from farther south. plenty of parking. nice-looking pool area. great value!

the parking situation

rundown parking and grounds area

random people smoking weed outside. smell comes inside. its not the facility fault.

the breakfast was good. the location was great.

like the location, clean rooms, amenities, a frig/microwave, two days of towels, restaurant & bar area, the food

the staff was not very helpful when i asked for a room service menu

the staff was helpful and breakfast was good and plentiful

loved the gym.

traveled with four people (2 adults and 2 kids) so not ideal

no carpet in rooms. very quiet. awesome gym. room size and updated decor.

hotel was spotless and had everything you could need (restaurant, gym, pool, complementary coffee in the room

weren't expecting room service to knock on our door at 8 in morning

parking was good

were on a long trip, and we selected that hotel because it had a laundry

breakfast was delicious, my family & i loved it

fast room service

no room service between first and second nights; had to call for clean towels

it was absolutely amazing! a great experience overall for our kids and spouse

we were on a road trip so it was disappointing when we were wanting to do laundry

i expected better being that the hotel didn t have a pool

stayed on the 3rd floor and the wifi was extremely weak or not there at all and we had to use the data from our

the gym, i had trouble using the tv remote, and the step up to the bike was not easy to see

the breakfast offered was above my expectations, offering eggs and sausage

size room on 1st floor next to laundry laundry wss very convenient

work desk in room was a nice touch for area to set up laptop, wifi isnt the best but it will deffinantly serve

wifi: awful, terrible, horrible

wasn t notified that the pool was being renovated and that was the sole reason for booking the hotel

left us without volume and spoke rudely- besides that, the room was very very clean, the bar was exceptional,

the fabric headboard was peeling and had a bad laundry smell

wonderfull people attending everywhere shuttle, restaurant, bell boy, front desk &

pool area was very enjoyable

was great from fast check in to the food we ordered from room service

free shuttle from airport but you have to call the desk to get picked up

everything was nice. service, the bar and food.

this hotel is pet friendly

breakfast is great and the bar met the needs of some of my friends from across the street

super pet friendly, loved that. especially in downtown.

the airport shuttle and the entire staff's politeness and courtesy.

does not have guest laundry.

even my kids said they wanted to go back home

i had some trouble with the wifi on the second day of my stay onward (though that could have been from a faulty

water smells! very noisy at night bc of baseball kids

the drinks are the bar were expensive

laundry on 2nd floor didn't work

more of a restaurant. bar didn t open up til 5:00

loud at night. cleaning crew had kids in our clean room

staff in the breakfast/bar area are not very welcoming

didn't have breakfast

that is hard...the menu could be expanded. it would be nice to offer a laundry service.

they were very accommodating about late check out the room was very comfortable

breakfast ordered for room service took too long

we were able to get an early check in

the breakfast buffet was great, the gym well-equipped for a cardio workout, and we even used the conference

you have to pay to use the laundry facilities!

since i travel with kids, it would be nice if they have laundry service.

my husband and i first stayed when our 2 kids were around 8 maybe 7

fitness center was unavailable- a huge deal to my husband & daughter- it was being used for storage

the breakfast was awesome and the view of the mississippi river was a pleasant surprise!

friendly, comfy bed, fast elevator, free laundry facilities, very affordable suite w/ kitchen & all necessities

free parking, friendly staff and good amenities, including a laundry

location, free gym & laundry.

big room with great kitchen an clean laundry.

diy laundry facilities a boon mid-trip

laundry room was available

the laundry facilities were broken and the hotel didn't offer change or laundry soap that would work in

the guest laundry was on thr 2nd floor on the other side of the hotel

hallway floors were dirty. charged me to park, when booking site says free parking.

going down for breakfast me and my niece got stuck in the elevator

having a laundry on the premises was a plus

they didn't keep change on had so you can do laundry

the kids above us kept stumping and running allnight..

black tare was all over our shoes,from then redoing parking lot my daughter fell in it also

parking was good

great and understanding staff. quiet, homey place, laundry on site and very accommodating!

what we did like was the pet area

location, wifi connection, and staff was helpful.

the wifi did not work on any of my devices at first

nobody hanging around in parking lot or loitering anywhere on the

has gym,pool, laundry that you can use for free

the laundry was great

ud83dude10we were there for our son's little league baseball world series championship and the laundry facilities

kitchen facilities free parking breakfasts nice close to mall & nice restuarants pool nice free laundry

it is hard for older people to unload in bad weather from the parking lot and have to walk in the rain with

was up into the am hours setting alarms to go do laundry

staff should avoid using the elevators with large laundry baskets during peak elevator hours

dryer had issues but told the front desk and by the time i got back up to the laundry room the maintanice man

needed to wash our clothes and the laundry room was very hot and very dirty

detergent vending in laundry area did not work

first room i was shown was on the first floor and next to the laundry room

we couldn't tell if it was a mildew smell or what, but it smelled like dirty laundry

laundry facilities were clean

they had laundry soap, made change for machines, easy access to equipment

only thing i disliked, was several nights, on the 1st floor, near laundry room, it smelled like weed, someone

laundry room also got exceedingly hot

laundry washer n dryer new

love love the breakfast

clean comfortable location quiet, and a great breakfast

pool isn t kid friendly for smaller kids without a life jacket or floaties since 3ft is well over their heads

it wasn t enough for everyone they were very short staff in laundry

were overpriced for hyatt with box breakfasts, no laundry, no pool, for the closure of all amenities there should

laundry room

there was nowhere to do laundry at this location which would have been helpful on our extended stay

the reasoning was not wanting to overload the laundry room

the pool and fitness center are good and having an on site laundry is a plus

it s great to have room to move about also the onsite laundry

breakfast quite basic

kids in the room next to us

room size the pool area as well as the barbecue/sitting area

no trash bag or laundry bag

the breakfast was delicious.

the location and my kids liked the pool

pet fee was outrageous. never paid $100 non refundable fee. will not be back

clean, staff was nice and breakfast was good.

the crackhead running around the parking lot

the lights in the parking area are so bright that the rooms stay lit up all night

the site says it's pet friendly, they tried turning me away because of a kitten

clean. parking in courtyard improved feeling of safety. large fridge with freezer. large room.

there is free, secure parking at the location

we removed the towels to the laundry room & sanitized the floor with household disinfectant wipes i had

the indoor pool was nice and heated even with it being 45 degrees outside

the hotel had all the amenities i need pool, gym, and bar/bistro

and while the parking lot was well lit, the trees dropped sap all over my car and we did have to find a car

the inside pool was closed

a lot of people hanging out in the parking lot.

breakfast the cereal was stale and the milk was warm

is a weekly rental or apartment complex, t huh e tenants next door had a pet that barked quite often

parking lot and property is brightly lit at night and makes you feel safer

children yelling and crying and parents yelling at kids until 12:30 outside my hotel door

laundry room door was open when i checked in and was still open when i left

my dirty laundry disappeared from the room and was never returned.

i had to go to the laundry room

clean and tidy building (both inside and out) with ample parking

and it is pet -friendly

across the sink no lights other than one in room and one in bathroom worked no fridge in room laundry locked

pool looked clean and nice, although we didn't use it

the pool was shut down and absolutely waste of money and time there were big holes in the walls as well

the pool

pool was nice the manager was nice and didnt have any additional deposit or anything

asked for fresh towels and was given damp towels like they wasn't done drying crazy had a laundry room for guest

i could not wash laundry myself here bc they either didn t have quarters or the card reader did not work

housekeeping, laundry didn t work, didn t look like the add

the laundry facility

the laundry room dryers price was raised while we were washing which was frustrating

breakfast servings

parking.

the pool stays open until 10!

staff was great, easy parking.

the property was very clean and very quiet, parking was plentiful

parking was a little scarce

they kept the parking lot clean

it was acceptable for the star level. parking easy and close. a small breakfast was provided.

parking lot was a lil unsecured.

there were no breakfast.

laundry on site

the hotel is modern and spacious and it has a bar b que grill, laundry and a gym

the possibility to wash laundry :-)

there was a $75 non-refundable pet deposit which seemed steep considering our room was already dirty

the wifi didn t work and we couldn t get a hold of the receptionist after calling more then 3 times

the third room was ok next to laundry room which was noisy

dryers in guest laundry were inoperable.

great location, quite, clean and friendly. enjoy the laundry room, gym and pool

way to get coins in the lobby or laundry room

room they first provided was right across from the laundry room

desk he wasn t even there, he was at the bar getting something to drink, i asked where was the laundry and he

one laundry room for 5 floors and it s not serviceable at this time

room services. the blackened tuna is just delish.

pool was closed and i specifically called and asked if it was open before i booked so my kids were very

we did not find out until i took my kids to the pool and found it to be ice cold

believe the lies,there is no breakfast,no coffee maker,they lock the laundry room randomly despite it supposedly

my book then book again for a week so i can get microwave and ref then i try to get change to do laundry but

pool was green

no security in parking lot. my truck was broken into and i had personal belongings stolen

room was clean enough for a short stay. plenty of parking and easy access to main roads.

no breakfast mold in the bathroom

compared to european hotels, the breakfast is very modest regarding choice for the same price.

no breakfast included even though it was advertised and the tv in the room did not work.

but (no breakfast)

to this hotel specifically because they advertised free breakfast in the morning just to find out that they dont

no workout facility no laundry

my room was 116 next to the laundry room worker was talking loud

laundry -soap did not dissolve

there was not tub for small kids

horrible wifi for the tv so it was useless

the location is great an that it has a laundry facility on site

wifi was never able to be use but charged $2 a day for it

be more clean, really noisy at night at times, too much traffic in parking lot that doesn't pertain to paying

the wifi was not working well and the staff could have been more hospitable

the staff. it was hot. their wifi didn t work

loved that it has a real kitchen with a full size stove and refrigerator in it

found live roach in kitchen area

no iron and the wifi didn't pick up good

i didn t have breakfast. i didn t have a kitchen!

parking was very easy and internet was easy to get

don't clean the rooms housekeeping won't give u clean sheets or towels i have to wash them in the laundry room

of room the staff very knowledgeable and friendly full size refrigerator love that there s a laundry room that

the laundry room was a plus

i was charged pet friendly fee when just 6 months ago same website same place i wasn't

on room doors service was horrible especiallly with towels they were given to me dirty and the wifi stop working

the lil lady over the laundry department was very friendly and helpful

went downstairs laundry room full of fresh towels folded on the shelves

parking was good

it took me about a dozen tries to connect to wifi

we rented rooms with integrated kitchen but no cookware and utensils

laundry on site was great

his sleep in while he could before returning back to work we came back to the room after doing laundry and it

the room smells, the carpet was wet for some strange reason, the kitchen stove did not work at all - no one

and i made a reservation for a smoking room, and when i got there there was none available

smelled terrible, the pet fee was insane considering how terrible the room was

room was very clean and the bed was comfortable and the breakfast had a good variety of things would gladly stay

kitchen

courteous staff smooth check-in/check-out excellent/ safe parking pet-friendly

courteous staff smooth check-in/check-out excellent/ safe parking pet-friendly

easy access, adequate parking, polite staff.

was clean and the cleaning services was very nice the location very easy to get to we enjoyed the pool the young

on site pool

the pool was closed for whatever reason

parking was a bit tight .

tried to charge us $25/each for a parking spot despite the fact that our motorcycles fit into one spot

lobby was full of laundry carts with linen and towels stacked and tossed on every table

to do laundry found a dead cockrouch in the laundry room and the floor was flooded and the rug outside

good and guest laundry

i asked where the laundry room was and she offered to take care of it

1st floor was under construction and unusable including weight room and laundry

laundry room was disgusting

good but apparently the cater to long term residents as well, because one guy was having his laundry day

breakfast for price n room service for towels and smell of marijuana or some substance in hallway

the pool was lovely and the setting was very relaxing

of places to eat, gas station, cleanliness, pool area, friendly staff and location, location

booked a room with four people in it but they would only give us sheets & pillows for 2 so my kids had nothing

the neighbors kids were running down the hall playing and knocking on doors all night

the staff was also very tolerant of our baseball team and the kids making more noise than they should have

would have preferred a full breakfast

the room was very small and the pool was closed bc it was not clean

there was a laundry room also the breakfast bar was good and it was quiet

love that there is guest laundry.

no laundry mat

pet hair was in room n also on linen

wifi wa not good

access, laundry facilities, free wifi

it had laundry the beds were comfortable big bathroom

pamphlet said they had laundry service like dry cleaning which is not true

the guest laundry machine was not clean. the breakfast sausage was greasy and soft.

breakfast very nice and clean

laundry room is clean with newer machines

place was super clean, we could use the laundry, which was fundamental for us

wifi is good

the lobby & parking lot need updated. but the room is what i was most interested in!

had parking, but you have to park a block away.

wifi, air conditioner, and cable

free laundry nice towels comfortable beds

clean rooms with fridge & microwave, free laundry room & free breakfast

room was sizable and comfortable. laundry facilities were free.

i like how they have renovated an old historic building into a comfortable space with laundry room, exercise

lydia was very help with accommodating and early check in time and booking process.

not soft and comfortable at all, the door top lock was broken, no meat with the complementary breakfast, no

it was clean and breakfast was offered

the wifi was not working.

there was nothing to dislike beside no breakfast but thats understandable because of covid

also the site said breakfast included

laundry room was clean. bathroom was clean. room carpet and bedspreads were grubby.

and dryer costed $5 each just to wash laundry so $10 dollars to wash and dry one load of laundry

would suggest to doublecheck payment methods for laundry machines

but the service helped us and we were able to do the laundry in the hotel nearby

nice breakfast & comfortable surroundings

location wasn't too good,more parking for bigger trucks. but all and all good hotel

staff really polite and helpful. the furnished kitchen and fitness center was awesome.

staff really polite and helpful. the furnished kitchen and fitness center was awesome.

very large and comfortable room with kitchen. staff is very friendly and supportive.

they had a kitchen.

the breakfast bar was slim to none, and if you are allergic to eggs or don t eat eggs, goodluck eating

predictably clean. property kept up. good breakfast choices.

the pool was okay if you could get into it

the breakfast was wonderful

i always missed breakfast