the wifi signal was super weak. would connect and disconnect from my phone on its own.

not work , vending machine scammed me, wifi was terrible i had to use hotspot off phone

all the way in the back and it didn t have a parking lot at the back we had to walk back and forth from the

room is extremely small and there is a hidden pet charge or 20 dollars per animal that isn t listed on booking

wifi slow and hard to hookup

pool was green

late into the evening and early morning hours,the pillows were too small and very uncomfortable,breakfast was

breakfast was all eaten by employees family members leaving nothing for guests

the breakfast in the morning was very minimal

worked in the room, pool was not open, even though it stated open in march, and breakfast was a min amount of

the breakfast could be served a bit earlier. may be start breakfast at 6 am instead of 6:30 am.

fantastic shower with great water pressure and really hot water. a good breakfast also.

free wifi & breakfast

that, breakfast was minimal good but replenished slow and the waffle batter was terrible and the pool was closed

free wifi & breakfast

you have to pay to use the laundry facilities!

since i travel with kids, it would be nice if they have laundry service.

staff was very friendly and helpful and breakfast was very good.

my husband and i first stayed when our 2 kids were around 8 maybe 7

kids loved that it was simple and could bring back to room

the fabric headboard was peeling and had a bad laundry smell

the room service was great!

room was nice service what's nice great location for downtown durham museum not far from the casinos i knew a

staff at front desk and bar very friendly

you petty thieves took my money, we drove into town, to find out there was no room

i was really impressed that they had security roaming the parking lot at night

parking lot was kind of difficult to park in

not pet free due to allergies! elevators are difficult to locate!

they have a resident cat! she's adorable, and the hotel is very pet friendly.

clean, comfortable bed, very good breakfast

i loved how it was obviously a pet friendly hotel right from the moment you walk in the door where a bowl of

location, pet friendly, extremely friendly and compassionate staff

everything was nice. service, the bar and food.

location, they were pet friendly and cameron (the guy that checked us in) was really nice and helpful

not realize it was pet friendly,to late to change hotels so we stayed anyway

laundry on 2nd floor didn't work

loud at night. cleaning crew had kids in our clean room

didn't have breakfast

not too many breakfast or food options

good morning the breakfast wasn't good at all

i didn't like that there was not 24/7 room service.

parking which was under construction so i understand, but it was not well marked and sketchy at

the hotel and casino

the evening socials at the bar were enjoyable

is a hotel/casino on the mississippi in downtown br

few stains on the sheets and shady people in parking lot at all times

breakfast was ok, but the time frame seemed very short

my kitchenette didn t come with any dishes, pots nor pans, room had a bad odor, hallway always

people in the pool who didn t have a room

not a lot of parking especially near my room

breakfast was great! location by the airport is awesome cause we will be flying in next year.

lots of outside people in the pool. very racial towards white people

it was a huge inconvenience for my family, especially my kids with the sleeping arrangements

too much noise at the pool and in the next room.

booked a room with four people in it but they would only give us sheets & pillows for 2 so my kids had nothing

lobby was full of laundry carts with linen and towels stacked and tossed on every table

1st floor was under construction and unusable including weight room and laundry

good and guest laundry

to do laundry found a dead cockrouch in the laundry room and the floor was flooded and the rug outside

i asked where the laundry room was and she offered to take care of it

good but apparently the cater to long term residents as well, because one guy was having his laundry day

laundry room was disgusting

poor wifi, the dirty sheets, stained sheets, stained mattress, stained pillow cases, stained towels,

it featured amenities that were not available like the pool and the gym

they have a small kitchenette which is nice

loved the suites, plenty of room. loved the complimentary laundry as well.

the laundry room. please check that all machines are all in working order.

even for a fussy person, rooms very very clean as well as the whole place at all times, the free laundry room

friendly staff. location is very close to lsu and downtown area. hotel has laundry facility.

laundry was free

pool service , no towels available and pool area closed at 10pm we were told to leave or leave

think the pool area could ve been better, but with it just being me and my husband it was fine, but had we

few guests so the selection at breakfast was scaled down - which makes sense

beautiful hotel, nice breakfast buffet, fun bar to watch

clean, quiet, comfortable, safe area/parking, wifi, great room & ,bathroom, accouterments, lovely location

wifi quick

very friendly staff and big parking space for cars.

there was a cute baby opossum in the parking lot

there is only one way in and one way out of the parking lot

the wifi was not working at all even if we could connect to it

courtyard area and pool, location

pool

made it very convenient with parking and getting in and out

cleanliness of hotel, breakfast bar and friendliness of staff.

we were by the swimming pool

friendly, comfy bed, fast elevator, free laundry facilities, very affordable suite w/ kitchen & all necessities

diy laundry facilities a boon mid-trip

big room with great kitchen an clean laundry.

free parking, friendly staff and good amenities, including a laundry

location, free gym & laundry.

were two parties, both full of teenage kids, booked during our stay

room service was not quality food for the price

the pool was ok ~ need larger pool towels but again for the price who cares

gym facilities were second to none

i enjoyed the pool area, breakfast bar and band

does not have guest laundry.

pool hours

not having free wifi

the kids had a blast playing in the pool

do not have traditional room service right now due to covid

great location! clean and spacious rooms. excellent gym.

it was in a font you can barely read

no room service

fact the pool wasn’t clean when we got there we had to wait for the guy to clean the pool so my kids could

the wifi did not work, passcode may have been wrong they gave me

we were on a road trip so it was disappointing when we were wanting to do laundry

the breakfast offered was above my expectations, offering eggs and sausage

gym this was a huge issue for me and the noise from the construction

not enough parking , chair in our room was broken

was old, dirty, dirty wash cloths and towels, sheets dirty, bathroom very old and rusty, wifi wasn t

were on a long trip, and we selected that hotel because it had a laundry

pool, hot tub, breakfast.

for happy hour was hot and uncomfortable, as there was no air conditioning or fan except in the bar area

my kids loved it

kids running around without there parents

size room on 1st floor next to laundry laundry wss very convenient

wifi: awful, terrible, horrible

and spoke rudely- besides that, the room was very very clean, the bar was exceptional, the indoor pool was

to go experience again after we reach phase 4 of covid 19 so we could enjoy the indoor swimming pool & fitness

the kids really enjoyed the little snacks and candy

the laundry facilities were broken and the hotel didn't offer change or laundry soap that would work in

the guest laundry was on thr 2nd floor on the other side of the hotel

laundry room was available

pet fee was a bit high, but considering the quality of the room was worth it for one night.

it had a separate kitchen, dining area, living area (with tv), and a king suite with large bathroom attached

great and understanding staff. quiet, homey place, laundry on site and very accommodating!

the wifi did not work on any of my devices at first

i needed to see the front desk for help with setting up my wifi, the front desk clerk didn't seem to have a clue

it was quiet. nice neighborhood good location the ac worked great. pet friendly.

nobody hanging around in parking lot or loitering anywhere on the

it s great to have room to move about also the onsite laundry

the pool and fitness center are good and having an on site laundry is a plus

the pet smell at check in they should tell you when i am allergic to pet hair

of the rooms were good except for some of the drawers had hair in them in one of the bedrooms the kitchen drawers

breakfast was excellent. nice variety. staff friendly & helpful.

no iron and the wifi didn't pick up good

i didn t have breakfast. i didn t have a kitchen!

found live roach in kitchen area

parking was very easy and internet was easy to get

loved that it has a real kitchen with a full size stove and refrigerator in it

the laundry room was a plus

don't clean the rooms housekeeping won't give u clean sheets or towels i have to wash them in the laundry room

of room the staff very knowledgeable and friendly full size refrigerator love that there s a laundry room that

people that live in the building were smoking in elevator

the bedding looked dirty. non smoking rooms smelted like smoke. people hanging outside

just wish the pool could be for kids when the bar is closed.

very clean and loved the casino

also love the room service

lovely accommodations, convenient parking and a great events venue.

i have so many pictures of my family hanging out at pool as kids grow up

my husband and i both really enjoyed our breakfast

it was very quiet and breakfast was amazing.

property was beautiful, the breakfast was delicious and mr

friendly host, beautiful setting with pool overlooking garden and bayou, great breakfast (including catering to

we had a lovely view and a great breakfast brought to our

needed to wash our clothes and the laundry room was very hot and very dirty

staff should avoid using the elevators with large laundry baskets during peak elevator hours

hotel employee at the front desk and in laundry are so sweet, friendly, & helpful

was up into the am hours setting alarms to go do laundry

noticed there was laundry available+ that's good

laundry facilities were clean

laundry the washer was fine but the dryer didn t dry our clothes and there were children running

we couldn't tell if it was a mildew smell or what, but it smelled like dirty laundry

only thing i disliked, was several nights, on the 1st floor, near laundry room, it smelled like weed, someone

they had laundry soap, made change for machines, easy access to equipment

laundry room also got exceedingly hot

laundry washer n dryer new

breakfast and indoor pool

the indoor pool was open during our stay, but warning it's not a heated pool

pool isn t kid friendly for smaller kids without a life jacket or floaties since 3ft is well over their heads

the laundry was great

ud83dude10we were there for our son's little league baseball world series championship and the laundry facilities

has gym,pool, laundry that you can use for free

kitchen facilities free parking breakfasts nice close to mall & nice restuarants pool nice free laundry

the room next to me was loud all night there kids were crying and screaming. it was a mess.

they didn't keep change on had so you can do laundry

having a laundry on the premises was a plus

to my surprise i got breakfast with my kids and saw the pool was not ready for guests

pool room was too hot in there and kids didn't respect other people in the pool,and the they had to much bleach

the location, the early check in, the cleanliness, location and breakfast.

desk he wasn t even there, he was at the bar getting something to drink, i asked where was the laundry and he

one laundry room for 5 floors and it s not serviceable at this time

pool was closed and i specifically called and asked if it was open before i booked so my kids were very

location of the room, parking was convienant to the room

bed is so comfortable. loved late check out.

that is hard...the menu could be expanded. it would be nice to offer a laundry service.

better breakfast

breakfast ordered for room service took too long

the concierge room for breakfast and drinks is a plus

they were very accommodating about late check out the room was very comfortable

believe the lies,there is no breakfast,no coffee maker,they lock the laundry room randomly despite it supposedly

my book then book again for a week so i can get microwave and ref then i try to get change to do laundry but

many junk trucks parked in the parking lot

room was clean enough for a short stay. plenty of parking and easy access to main roads.

the pool

laundry room

there is also no way to do laundry at this location

the room service didnt leave laundry bag and took the rubber bath mat to keep from slipping and falling and

it wasn t enough for everyone they were very short staff in laundry

were overpriced for hyatt with box breakfasts, no laundry, no pool, for the closure of all amenities there should

bathroom view walkability breakfast housekeeping not now provide a few words describing your experience using

was not a complimentary breakfast but it said there was one when i booked

breakfast was not as advertised

but (no breakfast)

the breakfast was garbage.

no workout facility no laundry

laundry -soap did not dissolve

my room was 116 next to the laundry room worker was talking loud

the beds are comfortable and the rooms are modern, with cable tv in your room & wifi access

staff was good the pool is open and they give you breakfast and the room was good size

the lil lady over the laundry department was very friendly and helpful

went downstairs laundry room full of fresh towels folded on the shelves

i think we were one of five families staying there as the parking lot was empty

we rented rooms with integrated kitchen but no cookware and utensils

parking was good

laundry on site was great

his sleep in while he could before returning back to work we came back to the room after doing laundry and it

smelled terrible, the pet fee was insane considering how terrible the room was

very dirty. smelled bad. parking lot full of people living in their cars.

very pet friendly

dryers in guest laundry were inoperable.

house keeping staff whose laundry or supply area was a few doors down from our room were very loud both nights

the third room was ok next to laundry room which was noisy

room they first provided was right across from the laundry room

great location, quite, clean and friendly. enjoy the laundry room, gym and pool

the possibility to wash laundry :-)

laundry on site

the hotel is modern and spacious and it has a bar b que grill, laundry and a gym

the wifi didn t work and we couldn t get a hold of the receptionist after calling more then 3 times

was perfect for our needs, staff was very friendly and the hotel was extra pet friendly

my kids couldn’t sleep

is a weekly rental or apartment complex, t huh e tenants next door had a pet that barked quite often

at the front desk is so sweet and nice it s quite and clean and breakfast was good best place to stay in baton

drug deals were happening around us,innopropriate behavior eas done at the pool in front of our kids,items were

i was late to the breakfast (came in right before it ended) but i saw no options that weren t danish/breads

no trash bag or laundry bag

the kitchen

thankfully, my family lived in town and we bathed our kids at their house for the remainder of our trip

there was a delightful happy hour in the evening, and a tremendous hot breakfast the following morning

the pool was out of service and i was told i could go to the pool next door but it was closed

across the sink no lights other than one in room and one in bathroom worked no fridge in room laundry locked

the pool was shut down and absolutely waste of money and time there were big holes in the walls as well

pool was nice the manager was nice and didnt have any additional deposit or anything

the pool was great to relax because it is very hott for the summer time .

the pool

we removed the towels to the laundry room & sanitized the floor with household disinfectant wipes i had

a joke, room musty and smelled of smoke, no cart for luggage, dirty exterior & run down inside, gym was not

pool, balconies. sofas. staff!!!

floor that we were on someone was smoking and we had kids with us who has a breathing problem

the parking lot was well-lit

i had to go to the laundry room

my dirty laundry disappeared from the room and was never returned.

laundry room door was open when i checked in and was still open when i left

quiet, nice clean room, very friendly, great location nice room, free internet, free breakfast, free parking

cars revving engines, and honking in parking lot behind room bordering adjacent hotel

there were no breakfast.

little parking in the front

people smoking weed in the parking lot

was free from pests and very clean, quiet, easy parking, desk clerks that cared about their patrons and themselves

the breakfast should include more hot food and a larger variety.

the location is great an that it has a laundry facility on site

the staff. it was hot. their wifi didn t work

the wifi was not working well and the staff could have been more hospitable

wifi was never able to be use but charged $2 a day for it

be more clean, really noisy at night at times, too much traffic in parking lot that doesn't pertain to paying

i could not wash laundry myself here bc they either didn t have quarters or the card reader did not work

housekeeping, laundry didn t work, didn t look like the add

the laundry facility

asked for fresh towels and was given damp towels like they wasn't done drying crazy had a laundry room for guest

very comfortable beds. great bathroom and shower. peaceful. guest laundry.

really beautiful hotel with lovely pool and hot tub! bed was super comfy.

the property was very clean and very quiet, parking was plentiful

love love love the huge 1ft kiddie pool being i have 3 kids ages 5 & under

fact i called and ask was their pool open and she said yes well after check in go walk down by the pool and it

this didn't bother my wife or kids

laundry room is clean with newer machines

place was super clean, we could use the laundry, which was fundamental for us

each room even has a full working kitchen

was huge with kitchen area - full fridge, cooking capability & sink

tv had extensive stations, wifi was good

pamphlet said they had laundry service like dry cleaning which is not true

the guest laundry machine was not clean. the breakfast sausage was greasy and soft.

it had laundry the beds were comfortable big bathroom

access, laundry facilities, free wifi

their cars take up most the parking spaces

love that there is guest laundry.

there was a laundry room also the breakfast bar was good and it was quiet

no laundry mat

was clean, the staff was friendly and they serve breakfast/coffee they are also pet friemfly

location& pet friendly