great swimming pool and hot tube, the gym equipment is surprisingly new for a hotel at this price point

nice to have a small kitchenette

downside was the wifi was a bit patchy and for some reason i also had terrible cell reception inside the room

wonderful pool, hot tub and sauna. great gym. easy location.

easy parking

hot tub out of order guest laundry busy

loved that they had a pool, laundry and a

room was beside the laundry room , which was making some noise vibrations and shaking when washing machine was

laundry facilities available for $2 and they provide the detergent

staff was helpful, and i was pleasantly surprised to see guest laundry was available

large room with kitchenette and laundry room upstairs. great location.

came with parking

i had emailed earlier in the week to see if an early check in was possible

great location at end of boardwalk/ public market. easy parking. large room and full kitchen!

good kitchen area , little table chairs and sofa

laundry room in building

laundry on site

i love that there is a laundry room

feels clean, modern. great laundry facilities

there was an option of doing laundry as well

a little more information could have been provided on a sheet regarding laundry, ice machine ect

room rates were high . laundry machine did not work. wasted lot of our time

quiet, personnel very helpful and available 24/7, loved walking/running the trails, laundry facility available

simple but great kitchen, and top laundry facility

expensive. damp air from laundry room.

and very comfortable accommodation, with shared use of kitchen and access to laundry facilities

it has its own bedroom, living room, kitchen and bathroom

we had a car so could drive into the main city, there was secure parking at the

car parking also available

safe& easy parking on the property too

how much things like laundry cost

we also tried the room service for the first time and while it was a little pricey, we loved the food - and

location, character, opening windows, ev chargers

great spacious room in a terrific quiet location, plus a terrific cocktail bar with live music

location location location pet friendly and the nicest staff in vancouver

good laundry

we used the laundry

parking my car under the hotel when i walked through laundry, disgusting smels appeared but in general was ok

having a full size fridge freezer was great and also the use of a laundry room was also a bonus

amazing location, friendly staff, laundry facilities at the property

the hotel has a laundry room so we were happy to be able to do our washing

laundry and gym available onsite

location, facilities and staff. so glad there was a self serve laundry for guests to use.

on site laundry facility is great, better than expected.

the hotel has a coin operated laundry, ice machine and a bar/eatery downstairs where you can get breakfast

and paid extra for breakfast i was expecting that it was breakfast for all of us (2 adults and 2 kids) but i

no mini bar or basic cooking facilities

no free breakfast

views, great staff, fully equipped gym great breakfast

charge for wifi in the rooms, although wifi in the lobby is free

guest laundry in basement

in snooping around the property we discovered a coin-operated laundry room in the basement that wasn't mentioned

laundry for guests. jug/kettle supplied.

laundry onsite

location -least expensive laundry facilities - sauna

it comes with in suite laundry and full kitchen living room and bedroom

their rooms/suites are wonderful, fully equipt kitchens and in suite laundry is the cherry on top

the room had everything we could need to cook, wash dishes, and do laundry

free laundry was amazing, room was huge,

having kitchen and in-suite laundry. parking space as well .

only negative was that there was no guest laundry, but i had not checked this out before booking, so my fault

if there would have been a self serve guest laundry room, we would have made use of this facility absolutely

have loved to have a guest coin laundry facility to do some washing

i would like to have laundry facilities

could have used a self service laundry.

laundry service was well priced & efficient

the pool was closed for an event but we were invited free of charge so went along to a fun party

5 point deduction is that the gym does not have many weight lifting equipment

breakfast was just okay

should advertise more of the bar by an actual bar. we avoided going into the

be nice if the restaurant hours could be extended a bit more especially for guests who may desire room service

were not given info about any spa facilities or breakfast available in the hotel

only the wifi, was not the best as it gets interrupted from time to time.

the bar on ground floor of hotel was also amazing with incredibly lovely staff and amazing drinks

gym was spacious considering the hotel size

clean, excellent location, lovely large rooms, laundry service, friendly helpful staff

laundry app not user friendly so had to purchase a $10 card to the put money on

however, it was disappointing that the card for laundry cost $10 and then another minimum $10 payment to be

laundry service was fab and staff were very friendly and helpful

cheaper laundry.

was a mix up with my laundry and the staff did all they could to rectify the situation

there was also a very unpleasant moldy / wet dirty laundry smell coming from the rubber anti-slip bathmat in

also the laundry service was very

would appeal more to a family with kids

excellent location and friendly staff. car valets were very good at getting our ev charged up!

coffee machine, gym, motorized curtains, toiletries, great towels, fast elevators, location

gym can get a little to crowded.

breakfast are also very

the pool was much smaller than it looks in the photos

we were also given the opportunity to have a shower in the pool facilities to freshen up at night before catching

that there is no guest laundry

very friendly staff! laundry service 7 days a week.

laundry services - self serve would be great. laundry service provided was extremely expensive.

laundry expensive.

have live a self service laundry room

excellent location to downtown, spacious rooms, facilities for own laundry

is great, staff helpful and friendly, spotlessly clean and great facilities including pool and laundry

the laundry was excellent too

there was more room service with clear instructions on how to order and also instructions on the laundry room

high floor - amazing view! friendly staff. laundry room.

was so gross no water bottles or extra cups in room no robs no extra towels no life jacket for kids (went with

happy had a bar & dining room

location, loved the pool, rooms were clean and cool (perfect for a getaway in a heatwave

the pool facilities are nice and clean, as is the gym

pool and hot tub was a great experience and more importantly, felt very safe with the covid

was a bit patchy - don't restock things like laundry bags and need prompting

i also didn't like that there were no laundry facilities

laundry service expensive (same price as buing new clothes), also parking service quite expensive,

remove the charge for me however, for a business traveler it's important you have access to good laundry service

we were upgraded and were not charged for laundry

laundry room needs coins to operate the washing machine/ dryer - can definitely update that to 2026

spacious room; laundry on separate floor but easily accessible

facilities were good - gym, pool and coin-operated laundry

a small shop was available on site to purchase laundry powder or some items if needed

i used the laundry facilities and they were also very nice

loved having a guest laundry on site too

50% of the laundry machines were out of service.

no washing machine in the apartment, laundry room some times busy with only 2 washing and 2 drying machine

self contained units were great for families and the communal laundry was a bonus for a family who has been

laundry facilities

of some basic amenities such as a microwave and a guest laundry

little things missing - laundry bag would be nice

liked that the beds had been washed in low scent laundry soap so did not reek of scented products as many hotels

laundry at hotel or downtown

no idea how short the time line was for cleaning staff, no laundry support, no other facilities to

we also used the laundry service which was incredibly efficient and loved that they left it hung up and wrapped

no laundry bag to put worn clothes

laundry available for 2 cad only!

i didn't see any laundry facilities on property

if you d like to use the laundry facilities, make sure you have $2 coins available otherwise you can withdraw

the double beds are too narrow for a couple to sleep in or for two small kids.

expensive for what you got. kitchenette had bare minimum utensils.

has pool and gym

room, staff and location was excellent! pool and hot tub were great for the family!

late night room service available

the laundry room and kitchen were an unexpected

great that they have a kit hen and laundry facilities

as a family on a road trip style holiday and found the laundry facilities to be a huge benefit

nice hotel with great amenities including kitchen and laundry

kitchen and laundry facilities on offer were excellent

the food from room service was surprisingly tasty

really enjoyed the ambience created in the lounge and bar areas

everyone was extra kind to my kids, even letting them feed treats to the dogs walking outside

the staff were exceptional. rooms are very comfortable and room service polite and discreet.

i recommend room service for breakfast

i know it s something they would catch because i use to work in the laundry room at a hotel for the summer

no guest laundry which is not helpful for overnight guests

guest coin laundry

good location excellent laundry bottle of water

are traveling with kids and you choose a hotel because it has pool and then they tell you that the heating is

laundry in the basement was cold down there

great location, very friendly staff, guest laundry services

watch was found in laundry, and the manager jumped my car and saved me $25 for a cab doing it

both liked the central location, quiet rooms, and room service

dirty outside the hotel and not a place to walk around at night with kids you see people openly doing drugs in

breakfast, bathroom tub and sink were not the cleanest, beds were fine, some guest had laundry clunking in dryer

self-service laundry is not always available

room service was nice and very clean and staff were very nice! laundry service was also good.

very friendly and helpful staff. easy access and very clean with good guest laundry facilities.

nlocation value for money in an expensive city parking at a cost but convenient great laundry

guests at the pool: played their own music, got loud, inappropriate behavior for families with kids

room service and the food at the restaurants was excellent

fantastic room views and excellent breakfast, even during covid times! thank you to the team!

had breakfast at the botanist , the berries had molds on the top

everything else was top notch including the lobby and bar area

i wish there were an onsite laundry facility for guests.

laundry prices could be more affordable

no self serve laundry

also, i appreciated additional services like laundry: my coat was cleaned decently and very fast

we sat up at the bar both days and had so much fun

no laundry facilities.

since we were still in the tourist mode we were not able to connect with the off site laundry

ear buds on floor - restaurant dinner was very overpriced with low food quality - no self service laundry

needed more towels no breakfast bed less than comfortable no laundry facility available in the

a laundry would be handy

on premises laundry, close by restaurants and a few blocks from the skyway or cruise terminal

good location. coin op self service laundry. adequate breakfast. knowledgeable, friendly staff.

it had a business center and also laundry facilities

nice to have coffee/tea making facilities,iron and ironing board in room, and self serve laundry

absolutely fabulous to have access to a laundry

service is terrific, same day laundry service is excellent, concierge has great restaurant recommendations, they

the bathroom was gorgeous with a beautiful bathtub and shower, room service was incredible, laundry

for laundry service as there was a large red wine stain on my husbands sweater jacket, and they got it

is nothing bad about this place, my only comment would be that the pool area would be extra great with a jacuzzi

no late night room service.

it would have been great to have a laundry room too in the hotel.

bar attached to the hotel didn't open until 4pm which was a shame

too bad there's no room service from the restaurant downstairs.

all of the drains drained without pooling

arrived early and were offered early check in and they also upgrade our room for free

most places like to save on cleaning and laundry as long as possible

no laundry service and air conditioning was ineffective

pet friendly, and great grassy area to walk dogs right next to hotel

as for pet fee i think hotels should have a special room for hyper allergenic dogs

the wifi was problematic and parking and breakfast are extra

i find it a bit expensive for the hotel to do your laundry

the food and bar was pricey

the room was great big tub, patio, coffee machine and pet friendly. the staff was amazing

really lovely and friendly staff at check in, allowed an early check in too which was greatly appreciated

am a rewards member so wasn t charged for wifi

kitchenette had no utensils or serving ware, no laundry facilities

superb laundry service

breakfast facilities crowded at times. coin operated laundry would help if on a long trip

our kids loved watching the boats, trains and sea planes from our window

gym and pool has adult only times. wasnt able to swim with my kids

and the cost of having any laundry was extremely high for traveler s mid journey with no other options

pool was clean, only service lady at pool was disorganized and slow

pool had a sand paper like floor to it, kids both had red and slightly painful feet (still kept going in though

heavenly, view exceptional, bar pretty and excellent service, love that it s right at the water

staff were so helpful we were even able to use the pool for a shower before we flew out in the evening we were

did make it up and were quick to come and change bed and were very apologetic by giving us free laundry service

and footsteps from neighboring rooms, and there was disturbing machine noise from the nearby laundry room during

they have a clothes line in the bathroom so it helps with drying laundry

breakfast buffet was awesome. location to our cruse was great. rooms were great

my kids love the pool

the room was very spacious and the free laundry room and additional bathroom if needed were big bonuses

it was great to have laundry facilities (didn't use); room was comfortable size and had a sink (faucets

some other great amenities included free on-site laundry (this is rare for a hotel

it also has a laundry room for guests which is pretty convenient

guest laundry can be used only from 8am to 10pm, which are business hours.

the self catering facilities and laundry were great at the end of a three week trip and to prepare for returning

location, room size and facilities (kitchen/laundry), service

we received an unexpected upgrade to a wonderful room with laundry cabinet-this made our stay very comfortable

rooms are basically an apartment with in-suite laundry, office area and well equipped kitchen

were upgraded to a marvellous 2 bed 2 bath fully equipped high-end kitchen fireplace balcony

will say, as we did stay a bit longer there was no laundry facilities in house

bar staff were great

my kids slept comfortably on the pull out couch in the living room and the bed in the room was very

the springs were huge and made the bed awful for our kids to sleep on

there were many wifi issues that we did bring up but we were not compensated for

i m not sure if it s the laundry detergent but it really smelled like someone s head who hasn t showered

ordered room service and front desk wanted to charge an additional fee just to bring it up to the room

when we were leaving he put our bags in the car and gave a little grab bag of toys to each of the kids

bar happy hour was great

location, size of room, facilities, kitchen and the restaurant!

having a guest laundry room worked out really well for us

easy to do laundry using the guest laundry in the hotel

i appreciated the self laundry available at a very reasonable rate

there are laundry facilities available in the hotel which was very appreciated after travelling for nearly 2

great to have laundry available on every second floor

great reception staff - answered all my questions and were able to arrange for laundry to be done as well

our laundry service took 24hrs to be ready.

there is no laundry and microwave.

thing - there was long dark hair all over one of the towels - like it had been in the laundry but then not

same day laundry excellent

is no front desk, no concierge, and no room service but you do have a kitchenette and in room laundry machines

refreshing change from droll hotel rooms with great kitchen and laundry facilities too.

the washing machine and drier. kitchen and utensils. great bed and pillows, very comfortable.

the kitchen was well stocked

rooms are spacious and amazing with a kitchen and many utensils

the laundry machine, it looks a bit dirty.

we loved that complimentary laundry room

the common usage areas like the pool, laundry, gym are very accessible and well maintained

location, guest laundry, comfy beds, cleanliness and the special chocolate treats each night

staff should have alternative laundry rather then using guest laundry, especially when there is only 1 machine

the laundry facilities are an excellent addition too

our room was right beside the laundry drop and the elevator, so it could be quite loud at times.

able to do laundry was a definite plus

i also loved the coin system for managing dirty laundry easily and the water filter for filling fresh water

they had a great workout room, hot tub, and laundry room

a guest laundry would be nice.

smells like dirty laundry

no laundry facilities and 1 front desk person who was less than helpful.

laundry was mixed up with another guest when we are calling sometimes none from the reception is

needed a laundry to walk next door to another hotel was a little hard

the spa treatments are pricey but good

dog tends to have trouble eating in unfamiliar environments, but fortunately, the hotel offered room service

the price i paid (which is considered quite high) and the duration of 11 days stay,, there was no breakfast

on busy holiday evenings and making a reservation and even treating us to an appetizer at lift bar grill on

also, for the duration of covid, room service is similar to getting ubereats as it comes in disposable

very helpful with doing laundry

wifi wasn't strong enough

wifi in the bedroom was unavailable, when mentioned at reception they couldn't help

the staff was super friendly and was even able to accommodate an early check in

such as a spacious en-suite bathroom, tea/coffee maker, microwave, ironing board as well as good wifi and a

in-house laundry for guests was useful for our travels

laundry service they provide was slow and no one even knew how it worked

i was able to do laundry

wifi is slow and doesn t really extend to laundry room

all but one of the washing machines in the laundry were out of order.

parking was great and felt safe

location is great, ample parking and quiet neighborhood that's between richmond and vancouver.

i rented a car which was the best thing i did and parking was not a problem at all

location, size, kitchen

the room is a little warm for the summer weather and the wifi didn't work on our last day.

laundry service

carts filled with dirty laundry by elevators remained for several

price and location just a hotel to sleep has no pool or laundry

does not offer dry cleaning or laundry service

has blockage wifi connection is unable no laundry service receptionist staff is not familiar with neighbourhood

the laundry facilities were a godsend but oddly were attached to the gym

they have a dry sauna and a fitness as well as laundry available to do yourself

infrastructure is breaking with holes through the floor and walls, need coin changer in laundry room or receptions

gym plus laundry in the facility too

and convenient access to bus just outside front door for downtown vancouver guest laundry fresh fruit at

laundry was expensive and time prohibitive

serve laundry machines on site would be great

wifi was weak in my room.

air conditioner in the unit (only 2 windows could open besides the one behind the fridge in the kitchen)

wifi connection is unstable

view! of the mountains, quiet, nice staff. laundry, gym

they also have a laundry room onsite and my card didn't work to get in the door, and donna let me in 3 times

there washer and dryer were done so i couldn't do my laundry, and still didn't have it fixed 2 night stay,

parking was also not an issue here

the previous comment the add stated gym and hot tub, the open hour is very odd