everything is perfect at this location. the pool, the breakfast & the staff are all exceptional.

best in the area. excellent wifi.

the pool was great, breakfast was well done, the rooms were well kept and all staff was friendly

breakfast was good; many amenities--workout room, indoor pool, tea & coffee in the lobby; beds were

so beautifully the coffee table had so many great options with creamers and sweetness plenty of breakfast options

laundry, gyms and food nearby

there was nothing i didn't like except at the pool was closed. lol

the man even saw me in the parking lot with my hands full and came to help me

it had an outdoor pool

long walk from parking lot

the kitchen needs to better communicate with the wait staff so they are aware of what food is available

loved the pool, it was the perfect temperature, relaxing, and beautiful

love to recommend it to friends and family but for the price it was just old feeling needs a spa outside would

also, lots of great activities at margaritaville for the kids

never made it off the waitlist for a golf cart

the laundry worked great and was cheap and if you don't take your clothes out of the washer when they

there s only one laundry room for the whole hotel, located on the 3rd floor, with only one washer and one

made use of the laundry on site, it was a life saver

were all very helpful and friendly; the room was clean and comfortable; the pool was nice; the laundry facilities

breakfast selection was poor

my husband would not let me go into the laundry room by myself where is ice maker is located on the first floor

had been recently renovated and everything from the rooms to the lounge and breakfast area were all tastefully

limited breakfast options

young lady working breakfast also was working desk

if they added a second waffle machine and upgrade their breakfast items that would improve that part of anyone

laundry machine was difficult to operate (thru an app w/ a minimum deposit), had costly detergent

breakfast was fresh everyday

loved the accommodations, the bathroom toiletries, the breakfast was sufficient, and the location (once we got

i think there could definitely be more parking and definitely the pool needed to be warm

excellent. great location. very good breakfast.

also, there are laundry facilities there which is incredibly rare these days

swollen and difficult to open, lights had a yellow color and poorly lit, drapes were stained, laundry room

even though the hotel was full of soccer kids and parents, there was never a long wait for the elevator

even though the hotel was full of soccer kids and parents, there was never a long wait for the elevator

parents could have watched their kids a little better but that has nothing to do with my stay

dryer in laundry room

need more hot breakfast

no breakfast

the kitchen in the room was perfect and very comfortable to cook and eat

the pool closed at 11

when you open the sofa sleeper you can get to kitchenet/door area

pool, the breakfast, the staff

didn t like that there was no silverware in the kitchen

large rooms with a couch and kitchenette and the room was very clean and beds were very comfortable

breakfast was set out by the most delightful and pleasant staff member

laundry room needed more attention.

no quarters for laundry

pool

staff was very friendly. free breakfast.

staff, facility was extremely clean, nice gym and pool area, close to mall and many other area attractions

comfortable bed and nice kitchen and laundry facilities, lovely living room with nice fireplace

the room service was amazing

i enjoyed the magnificent pool, nature trail and of course the winery

be mindful if choosing these that although there is a shuttle bus, these are not close to the main hotel with

we ate twice at the golf course

i went to go do laundry and the amount on the washer was one price but if you use your debit card you still

parking with small truck and small trailer was little difficult.

booked a non smoking room and when we finally got let into the office to check in we got a smoking room

parking

advertised fully stocked kitchen, there was nothing

kids from other hotels nearby utilized/ overtook the pool area

did not like that no breakfast was provided.

lobby and gym

having a coffee bar available in the lobby was very convenient and the staff knows how to make an excellent

parking was plentiful

the quality of the hotel. we enjoyed the indoor pool area . we also enjoyed the great staff.

location, cleanliness of the room, friendliness of front desk, free parking

where is the breakfast

i loved everything just wish the pool wasn t so cold but other than that no complaints

our breakfast was fresh and hot

no on site laundry. not a deal breaker

no snack vending machine and no self laundry

they had parking for my 18 wheeler

major, but my key didn't work the first day i was there, and apparently they change the wifi password on mondays

the pool was open and clean

lack of sufficient parking.

the breakfast could have been a little better.

the fire area, may the gym needs to be updated with newer equipment

the staff, atmosphere, cleanliness, breakfast

breakfast being wrapped and not out be of covid

here every month and loved how clean it was and how quiet it was and we absolutely loved the pool

and the night clerk michael was amazing, super friendly and kind to my kids and i

the pool was closed due to maintenance

kids running the halls, jumping up and down, loud talking during the night.

very quiet good continental breakfast.

lot of drunks vomiting in parking lot

parking was sketchy, and they required a $50 deposit on top of the room rental

could have more to offer for breakfast

non-smoking room smelled of smoke

there was no hot water and i wasn't offered any money back i had to checkout early and paid for a spa tub that

it was a a crack house. a lot of drugs going on in parking lot. very scary actually

room, bed, and laundry facilities and the price was very economical.

everything was great. loved that there was laundry. the pool area was nice.

breakfast was always warm well cooked stuff was appropriately dressed and hospitable which made my

they gave us 2 rooms which was nice for my sister in law traveling with us and our kids so she could have her

loved that it was pet friendly because we always travel with our dog

no laundry room

while i did not get in the pool, my friends did and enjoyed it

the pool area.

family was excited to get in the pool, & we all were very disappointed when we saw it was drained as soon as

parking that can be helped

door stopper on inside of room at top corner of door fell off as we went to go do laundry ; immediately called

they also had a nice on site gym, pool, laundry, breakfast, and the coffee was actually quite good

only thing that i can say that i didn't like was the parking

the bonus was the pool open until midnight and check out at 12

loved the view from the balconies. also the inside pool was so nice.

there was a laundry there

the front desk said they were out and that if i brought my used towels down she could go to the laundry and

laundry facilities were out of order

close to work. free wifi no hassles.

the continental breakfast was real good too

location, decent room size, laundry on premises,

google, when you type in this hotels location and browse through the pictures there is an indoor pool

everyone was very nice. the breakfast and coffee was wonderful. comfy beds and a dark room too.

was clean, the breakfast was amazing and so was the staff

the pool was not open. i did want to get in the pool.

laundryroom hours are horrible

guest laundry was our of order.

literally, nothing. they were dealing drugs in the laundry room.

the door frames were rotten, the toilet seat was broken, the sheets and towels were stained, the wifi was broken

smoking room was convenient but bed spread had a lot of burn holes

plentiful, shower pressure and temperatures were good, shower controls easy to use, offered guest laundry, wall

it offered semi truck parking. & laundry facilities are a huge bonus

location was easily accessible with plenty of parking

breakfast was very good

breakfast is delicious and the facilities are very clean and well kept the staff is very friendly

that the night concierge approached me while i was outside and told me he told a guest to take my laundry out

breakfast didn t have eggs and sausage this day

my biggest downfall was the heated pool could have been warmer

elevators, pool, keycard access

good breakfast as well

noise outside room was loud due to traffic and being close to the elevator/ laundry

me and my family enjoyed the clean rooms, the delightful breakfast, and the laundry service.

i'm guessing the owner or manager, was not very pleasant when i was asking about using the guest laundry

was next to the laundry room

room next to laundry room

parking facilities

great easy access location. close to many restaurants. clean, nice swimming pool.

the fitness center was pretty small but had adequate equipment for a simple workout

then because i used booking app instead of hilton honors they said i was unable to get a late check out even

small pool.

no much breakfast options , laundry services is bad, expensive

chlorine in pool seemed very strong. why is there no hot breakfast on mondays?

very loud doors slamming kids screaming. bathroom very outdated

breakfast

breakfast was ok, american standart wifi for business travelers

felt unsafe doing laundry due to how far it was from my room and the other patrons that were not sober in the

the laundry room was open all night

the laundry are is 2 washers abs 2 dryers and one dryer was broken

the laundry room had only 1 washer and dryer for the entire hotel.

no laundry ( it was broken laundry machine they said and closest laundromat 6 miles away)

pool was cold

great breakfast and hospitality

if we had known that we would have booked somewhere else, as the hotel and the parking lot were quite cluttered

pool was dirty and there was a lot of road noise from the hotel

enjoy the breakfast especially the eggs they were delicious

trash around the property, maybe having more trash cans or bigger ones especially in the laundry room since it

needs laundry machines inside not outside felt like stuff was gonna be stolen

laundry facilities are outside and out of order

we absolutely loved the pool

also my refrigerator didn't work and there was pet hair all on the sofa and floor of the

elevator, no pool , no breakfast, laundry on site, no patio with outdoor cookouts areas

i barely had time to do laundry

lobby closes at 8. laundry services in lobby and didn't have access to them.

i didn't like the rooms say non smoking but the halls reek of smoke an it seepsinto the rooms.

however, the parking lot is tiny

being next to the laundry room was noisy but it didn t affect our sleep

the kids loved the pool

there was no breakfastno breakfast pool and gym facilities were closed

wifi would not work

no pool no gym no breakfast

nice facility clean indoor pool comfortable bed price

due to covid, breakfast was prebagged, and the bar was closed.

manager on duty went above and beyond to assist me as i was having trouble with slow wifi

the pool was to cold and no free breakfast

and almost went out the door before telling me that i would have to move my vehicle to another parking area and

pet friendly

pet-friendly

so alot of activity in the parking lot that made you feel unsafe

it was clean. breakfast was good.

great complimentary breakfast

no laundry on first floor

the inside pool wasn t working due to the heater being broke.

newly renovated but a fellow guest has a very noisy pet across the hall.

and they had lots of parking

room with spa tub, did not get it

1. courteous and helpful staff 2. comfortable and clean room 3. excellent breakfast buffet

breakfast was yummy, convenient, and provided a lot of choice

service and location and breakfast.

cold breakfast items don't fill kids but eggs and bacon sure does

great breakfast, bed sleep wonderful, very pleased.

facilities like guests laundry was very helpful for us

very nice and acted like i was getting on his nerves after i brought down my own trash and dirty laundry and

laundry room/gym and convenience

guests laundry, breakfast options and rooms

hot water during the stay, room service not providing clean towels, was told no walk-in showers at the front

came back to hotel to literally no parking

the complimentary breakfast is an added bonus

the breakfast was good and stocked and hot

breakfast choices are wonderful - mango smoothies and 3 pressed juices to choose from

i went to my own gym, a national company, but the hotel has its own gym

some other stores just a quarter mile up the hill, excellent soundproofing between rooms, on-site laundry

dad is elderly and everything worked out great, in terms of room accessibility and on-site laundry

sized room with kitchen facilities and comfortable

breakfast was delicious, and the breakfast team went above and beyond

the rooms were very roomy, it was a great kitchen in the room. everything was updated and clean.

as we were leaving and when i was doing laundry, there was a young lady that was looking at me like i was doing

room was shaking because of the laundry room i thought the building was going to collapse horribly way to wake

laundry

smoking smell in stairwell gym equipment and elevator was missing a button on 3rd floor

breakfast was great and the 24 hour cookies were even better!

the laundry are not free, and no receipt can be provided for using it

loved the starbucks coffee shop in the lobby along with an indoor pool!!

no pool and the gym was very small, and there was little equipment.

access to the gym was also nice

the king size bed was very comfortable and we enjoyed the indoor pool.

no laundry facilities for guests. very inconvenient

the up charge for laundry was ridiculous ud83dude12, their was no personal microwaves in the rooms

this hotel does offer a laundry so i was pleasantly surprised, since it doesn't say that it's an amenity online

pet friendly and very comfortable and welcoming.

the restaurant in house was pricey and not enough of a selection for kids

there was laundry on site and an equipped kitchen in the room

close to a mall), clean common areas and room, very spacious room with comfortable beds, kitchen appropriate

we missed breakfast because we got in so late & couldn't wake up in time unfortunately.

everything but parking

kitchen staff is not very friendly, most of the people, like the staff in the lobby and the

no indoor pool

easy access to parking

the added treat was a swim in the out door pool

parking: lots of cameras and light

it's a pet-friendly hotel and we pay a generous amount for the convenience of bringing our pet

the room was very clean and comfortable, parking was good

the gym

spa bath just needs a little bit clean, and the carpet is a bit sticky but anything else was great

parking lot not as big

the breakfast was excellent

was better at one point when it was crosslands but it has changed and there is no bugs so far the laundry person

it was very nice having the laundry room very close just an overall pleasant experience look forward to the

she had an attitude saying to me that i should go to the laundry room and wash it myself, or i could just leave

i also like that they have a laundry facility open 24hrs

they do not service the room at all, they have a pay laundry on site and they expect us to wash our own sheets

a scoop of laundry soap was $5

they have a bar, room service and a breakfast buffet

plenty of parking and whole area is upscale (as of february 2025)

the breakfast bar was nice with a good selection of items to choose from

we could ve walked if we wanted to, but we did not due to parking restrictions for the event

pillows was so uncomfortable, laundry room out of order everyday, & no one working to get it back in service,

and when we came down looking for coffee no staff was around so we had to go behind the breakfast bar and make

the staff was awesome! the pool and hot tub was nice. the beds were comfortable.

loved the indoor pool and hot tub.

hotel accommodations were very nice. indoor pool was very nice too.kids enjoyed it a lot

efficient facility for a comfortable stay with guest laundry, pool, workout center and chick-fil-a across the

i just wish the pool stayed open later

breakfast was outstanding

room service only came once in the 4 days i was there

room service was excellent

sliding bathroom door. wifi steady but slow.

i wasn't aware that housekeeping had to be requested. the pool was quite small.

the pool was very small. i experienced racism from another ones of the guest.

small pool

was poor, needs more variety, more options for the pancakes such as chocolate for the kids not just syrup

pancake maker which made good pancakes, complimentary coffee, tea and filtered water 24/7, the gym, mini market

there is a small gym and patio/dining area outside but they definitely need a pool for that extra pizazz

and when i called to let them know the wifi wasnt working or terribly slow the women that works at night told

wish it was a microwave for my kids

i had my little dog with me and it was easy to go out and walk him and they had lots of pet friendly

very clean and not noisy. very comfortable beds. had a kitchen.

nothing. the service was very good. there could be more breakfast options

i don t care for carpet. chair/ ottoman needs to be upgraded. swimming pool was closed.

newer hotel. end suite unit was much better after relocating to parking lot side of hotel.

the fact that kids were running and stomping around from 4 am - 9am when i left.

ice machine was located inside the laundry room so i have to use the card to open the door every time i needed

it is comfy, it looks luxury, good location, it offers breakfast, it is pet friendly.

breakfast was sufficient just right the location was convenient to surrounding restaurants great

it is comfy, it looks luxury, good location, it offers breakfast, it is pet friendly.

no indoor pool

i wish the bar in the lobby area was open.

it would be nice to have a coffee bar set up for early risers.

the location is also very convenient, with many restaurants nearby and a playground where kids can play

gym is awesome and very clean

the lady working the bar and bistro was great

this hotel because of the pool, continental breakfast

charge for small pet same for one night as three nights.

breakfast was good,rooms were very clean decorated nicely bed was comfortable.

rooms on second floor reeked of stale smoke into hallway and even into the non smokers rooms parking lot hardly

did not get breakfast do to covid-19 & we didn't get to use the pool

many selections on vending machines, laundry room was kinda hidden from customers & employees kept coming into

no pets i didn t stay

no coffee pot and no, smoking rooms.

30 minutes before check in so we were unaware of a required security deposit of $100 for non smoking rooms of

breakfast was a normal conventional breakfast

but my daughter did get me a cup coffee that was delicious, we we able to extend our trip and the laundry facility

the room, laundry room and lobby was very clean

place was actually really nice my room was clean no bugs no anything bad they accommodate pets for an extra fee

1. room, not a good value for money. 2. pet not a good value for money.

really except the residents threw trash out their cars into the parking lot

also there was a laundry facility near my room, that was in the open, and many eventing people would sit out

hot tub, gym, really good breakfast, and super comfortable bed!

the only yogurt available for breakfast was activia.

didn't like the fact there were not enough tables for breakfast

the pool was green. i didn't come to swim so it was alright.

i really liked the supplied laundry bag. it was really a nice, and unexpected, touch.

property had a laundry room available for guest use that wasn t listed on the website.

i was next too laundry room

i love that you have laundry facilities, breakfast, ice machine, also swimming pool.

stairwell to far apart laundry room only 1 wash&dry

no free continental breakfast had to pay $10 extra per person laundry room was out of service

availibility of laundry and tv viewing selection

guest laundry was not working

times of night, staff allowed doors to slam to the laundry room

laundry

we found out that we had to find the laundry person and get clean towels from her

also you can do your laundry here too

have to use cash to use the laundry mat, meaning you have to go get quarters to use the washer and dryers

i requested a non-smoking room, and someone had definitely smoked in the room - not only could we smell it, my

there s no grassy area for pets to use

our room was kind of isolated and had to walk past laundry area

there was not enough parking.

the pool was not open

my kids were really looking forward to it

they are renovating . but i like our room . clean and they have an indoor pool!

laundry room has no change machine;quarters not available at the front desk

they wrote my room number down to send some up once housekeeping finished the laundry but we never heard from

to laundry room

when asked to get the change i was simply told that s all they have and the person in charge of laundry was

we had to catch her in the hall for clean towels replace toilet paper and to take our dirty laundry and take

clean, comfortable beds and bedding, well lit parking lot area, noon checkout time, inexpensive laundry

need a late check out at least at 3 pm because i have an activity at 4 and need a place to shower and

breakfast and rooms

it would be great if they add more dumbells in the gym other than that it's good.

the small pool

tons of things, especially the laundry access.

nice to have a kitchen and laundry facilities

free washers and dryers, and a work-out room w/tv and games to play while you're waiting on your laundry and we

love the fact that they have a complimentary laundry room and the fact that everyone who works here makes an

love the free laundry matt equipped with quality appliances

didn't like that the laundry facility was closed; not temporarily but for good, so i was told by a staff member

in the gym there were only a few working

staff on breakfast room the best

i liked the there was mini kitchen in the room. the bed and pillows were fantastic.

1) location close to highway 2) plenty of restaurants near by 3) safe parking lot

weren t clean, the toilet over flowed, the pool was dirty, the area of which the pool, gym, laundry room was

there there were no dirty laundry bags in the closet, no hair dryer, there were 7 sheets of tissues in the

mold smelly guest laundry room

old phones no laundry bags or plastic bags for dirty clothes

i had to use the laundry facilities which was on the lower floor or basement

no laundry

however, there's no laundry facility in the hotel

pool hot tub

liked the parking a the convenience

pool could use some cleaning, chairs at breakfast are starting to look old