bbq area, laundry room

was better at one point when it was crosslands but it has changed and there is no bugs so far the laundry person

location was nice with lots of trees, nice picnic area in between building & laundry on premises that was a

she had an attitude saying to me that i should go to the laundry room and wash it myself, or i could just leave

they do not service the room at all, they have a pay laundry on site and they expect us to wash our own sheets

great parking lot

i just didn't feel like the kitchen area and the sofa in the suite were really clean

the spa tub was medium sized but deep

the breakfast area was clean and well kept

the wifi. though there is wifi, it is slow.

room was shaking because of the laundry room i thought the building was going to collapse horribly way to wake

as we were leaving and when i was doing laundry, there was a young lady that was looking at me like i was doing

laundry

every time the room has been clean, the staff has always been polite and helpful, and the parking area is well

breakfast: hotel provides a variety of breakfast choices

small pool

the pool isn t big at all

was poor, needs more variety, more options for the pancakes such as chocolate for the kids not just syrup

clean, nice staff, good breakfast

property so clean and great service breakfast was so delicious and perfectly served

breakfast buffet is the best free buffet any hotel has ever offered

this hotel is very comfortable rooms are clean and have lots of room. good breakfast

nothing. the service was very good. there could be more breakfast options

kitchen fully furnished and bathroom was really nice with tea tree hair/body soap

options when it comes to breakfast

great location, plenty of parking, and breakfast was included

we loved the cleanliness of entire hotel & the children loved the pool

parking lot was well light

wifi was very spotty and weak

the breakfast was delicious

great variety for breakfast

there was just one employee that gave us a hard time about fixing our kids

loved the layout of the lobby area, the lounge area outside was nice enjoyed the gym

wish it was a microwave for my kids

i liked the amenities of the hotel: gym, billiards, the coffee was fantastic

there was laundry on site and an equipped kitchen in the room

i truly appreciated having a kitchen within my suite

hot, fresh and healthy breakfast

kitchen committee were very polite and helpful

close to a mall), clean common areas and room, very spacious room with comfortable beds, kitchen appropriate

the laundry are not free, and no receipt can be provided for using it

lobby the kids enjoyed playing ping pong and sitting in the library

come visit great comfortable stay and kids friendly.

the location, the lobby, the breakfast, the staff, the grocery, the pool, the spacious room.

lobby the kids enjoyed playing ping pong and sitting in the library

pillows was so uncomfortable, laundry room out of order everyday, & no one working to get it back in service,

the outside was well maintained and parking was always convenient and available

could not connect to the wifi

ran out of toilet paper elevator was broken, gym sucked, staff acted like their hands were tied

granddaughter loved the inside pool for her birthday and the spa will come again

some other stores just a quarter mile up the hill, excellent soundproofing between rooms, on-site laundry

dad is elderly and everything worked out great, in terms of room accessibility and on-site laundry

shuttle driver wasn t very friendly and didn t even put the stool out or help an elderly

breakfast was delicious, and the breakfast team went above and beyond

the rooms were very roomy, it was a great kitchen in the room. everything was updated and clean.

ice machine was located inside the laundry room so i have to use the card to open the door every time i needed

small selection for breakfast on

it is super clean, staff was friendly. everything was great. breakfast was okay

breakfast was very few selections

breakfast was not the greatest

due to covid, breakfast was prebagged, and the bar was closed.

the kids loved the pool the most

very clean room, nice pool. polite staff

indoor pool was not heated as advertised on website and that was the main reason i booked the this hotel

the kids loved the pool the most

efficient facility for a comfortable stay with guest laundry, pool, workout center and chick-fil-a across the

my room wasn't clean, i wasn't told that i had to request for clean towers and room service

we loved the heated pool

breakfast and nice furnishings, up to date with decorations and safety; staff are nice and

to do with hotel but kids @ breakfast running all over the sitting area of buffett and tops from milk on floor

a scoop of laundry soap was $5

00 pet fee plus a$25

clean, good location, comfortable bed, convenient bar area

love the small but useful gym

hallways and elevator areas were not cleaned properly. parking lot is hard to find.

lobby closes at 8. laundry services in lobby and didn't have access to them.

i barely had time to do laundry

elevator, no pool , no breakfast, laundry on site, no patio with outdoor cookouts areas

you can smoke in the rooms that are for smoking

staff should be banned from smoking no matter who they are

laundry facilities are outside and out of order

trash around the property, maybe having more trash cans or bigger ones especially in the laundry room since it

needs laundry machines inside not outside felt like stuff was gonna be stolen

i like everything just the pool .

very friendly comfortable beds great pool view

being next to the laundry room was noisy but it didn t affect our sleep

no wifi

breakfast had a nice variety

the kids loved the pool

two adults and two kids and only given 2 towels

the indoor pool was not heated. really cold.

is very clean the pool is heated and the location is perfect and staff was very nice and

horrible breakfast

unbearable to swim in for adults but the kids tried to enjoy it

grandson loved the indoor pool

felt unsafe doing laundry due to how far it was from my room and the other patrons that were not sober in the

the laundry room was open all night

no laundry ( it was broken laundry machine they said and closest laundromat 6 miles away)

the laundry are is 2 washers abs 2 dryers and one dryer was broken

property was not clean and dirty laundry was always in walkways

breakfast was pretty standard

everything from the front desk courtesy, hot breakfast and the property overall.

liked the breakfast, free parking and internet

the lighting in the back parking lot

the pool should be year round. it was hot.

gym was great, and the bed was very comfortable

there was an indoor pool but no hot tub.

kids running the halls, jumping up and down, loud talking during the night.

great location, clean, breakfast was good, the room was very nice and comfortable.

very quiet good continental breakfast.

greg was working as i went to breakfast

i loved everything just wish the pool wasn t so cold but other than that no complaints

no bfast, no pool no access to fitness ctr

the breakfast was very minimal.

great breakfast..bacon was even good ...very clean overall ...very impressed

the room, laundry room and lobby was very clean

but my daughter did get me a cup coffee that was delicious, we we able to extend our trip and the laundry facility

i liked the kitchen a lot it was very efficient

no parking spots at night

breakfast was not much, but that did not matter in the slightest because we had a small kitchenette where we

booked here for the indoor pool and it was closed for remodeling

just wish i can wake up early to get breakfast

loved the bistro downstairs and pool/ jacuzzi!

my children enjoyed the indoor pool and hot tub more than they did snow island

that it s off the main road a bit and love that they have a nice bar area in the hotel

also you can do your laundry here too

we found out that we had to find the laundry person and get clean towels from her

have to use cash to use the laundry mat, meaning you have to go get quarters to use the washer and dryers

had non-smoking rooms but the smell of the smoke was overwhelming

i requested a non-smoking room, and someone had definitely smoked in the room - not only could we smell it, my

our room was kind of isolated and had to walk past laundry area

great breakfast and bed was really comfortable. great location.

a little confusing getting into and out of the parking lot

clean, good staff, great breakfast.

my kids were really looking forward to it

also there was a laundry facility near my room, that was in the open, and many eventing people would sit out

i booked to use the gym and there was no gym

parking was pretty tight but i guess a lot of people were staying there -

was no inside pool, spa or gym

liked the ease of checking in and my overall stay at this hotel no bugs free breakfast no complaints

clean, comfortable beds and bedding, well lit parking lot area, noon checkout time, inexpensive laundry

for korean and boba) and places for family activities •very clean •indoor pool was open, and kids enjoyed

clean, comfortable beds and bedding, well lit parking lot area, noon checkout time, inexpensive laundry

there were some loud kids but it wasn't the hotels fault

fact that they have a pool and when the kids played in the pool a guy and and said to the kids not to splash

the laundry area and machines could be updated as well

i love that you have laundry facilities, breakfast, ice machine, also swimming pool.

the guess laundry is locked at night. and there's only one washer & dryer in guess laundry.

property had a laundry room available for guest use that wasn t listed on the website.

when i asked they would not let me do laundry past 9 pm, but the breakfast was really good

there there were no dirty laundry bags in the closet, no hair dryer, there were 7 sheets of tissues in the

old phones no laundry bags or plastic bags for dirty clothes

mold smelly guest laundry room

i had to use the laundry facilities which was on the lower floor or basement

weren t clean, the toilet over flowed, the pool was dirty, the area of which the pool, gym, laundry room was

didn't like that the laundry facility was closed; not temporarily but for good, so i was told by a staff member

the outdoor pool was a bit dirty

the room was well equipped. the property location was excellent, parking merely ok.

i know the hotel allows pets and the room had an odor, as if a pet had been there

were nice pool was nice hotel was in a good location near stores and restaurants breakfast was nice overall

availibility of laundry and tv viewing selection

times of night, staff allowed doors to slam to the laundry room

no free continental breakfast had to pay $10 extra per person laundry room was out of service

laundry

guest laundry was not working

love the fact that they have a complimentary laundry room and the fact that everyone who works here makes an

very helpful staff. free laundry. front doors lock at night ud83dudda4

free laundry, location, staff, etc

tons of things, especially the laundry access.

free washers and dryers, and a work-out room w/tv and games to play while you're waiting on your laundry and we

however, there's no laundry facility in the hotel

no laundry

breakfast was excellent

room size & parking

people walking around in swimming suits while the pool should of been closed/ out of season

laundry room has no change machine;quarters not available at the front desk

they wrote my room number down to send some up once housekeeping finished the laundry but we never heard from

elevator did not work for some period of time, laundry space, no lotion, tv menu worst ever.

no place for laundry

price great and staff good need change machine for laundry

had to request towels three times before receiving them due to wait in laundry department.

get credit card operated laundry machines

staff, ease of checking in/out, plenty of parking, room lighting, room rate, hotel location, and cleanliness of

unfortunately the pool was broken during our stay.

the complimentary snacks and the early check in

no quarters for laundry

laundry room needed more attention.

staff was very friendly. free breakfast.

pool

pool, the gym, the breakfast, dining room and room we were staying in

also i loved the living/kitchen area it was very spacious

website was not forthcoming about the hot tub, or the outdoor fireplace not working

excellent breakfast and staff from the kitchen very attentive

pool cloudy

there were a lot of kids at the time of our stay so it was a little noisy but not that of a deal

of room, cleanliness, breakfast, comfortable bed, checkout time, and very friendly front desk

pool, the breakfast, the staff

due to the cov19 the pool gym and breakfast was close

rooms had full kitchen unlike some higher rated more expensive hotels nearby

friendliness of staff. hotel employee in the kitchen was very personable. beds were comfy

laundry machine was difficult to operate (thru an app w/ a minimum deposit), had costly detergent

the gym was spacious too

breakfast was fresh everyday

property was new, clean, and had an amazingly friendly staff, and the complimentary full breakfast spread was

we also enjoyed the pool area and we re pleased that there was a good amount of parking at the hotel

one issue was the laundry guy made me wait for the elevator when my hands were full of food

i appreciated the small gym on property

all gym equipment broken. no shower curtain. was not added when requested

plenty of parking, can be crowded in the evening

no issue with our pet

the location is also very convenient, with many restaurants nearby and a playground where kids can play

the lady working the bar and bistro was great

gym is awesome and very clean

it would be nice to have a coffee bar set up for early risers.

i wish the bar in the lobby area was open.

my husband would not let me go into the laundry room by myself where is ice maker is located on the first floor

had been recently renovated and everything from the rooms to the lounge and breakfast area were all tastefully

if they added a second waffle machine and upgrade their breakfast items that would improve that part of anyone

breakfast was good

limited breakfast options

i think it might be the detergent used on laundry

laundry room was an added bonus.

don't usually do breakfast so i can't speak to that

i did not have breakfast.

breakfast was good

laundry facilities need to be updated. only one ice machine.

always clean and quiet and like the access to laundry facilities and semi truck parking

i wish the laundry facilities were housed indoors

laundry facilities are acceptable

also, the laundry facilities are in an outdoor walkway

a little rude, rooms smell a little funny, laundry facilities not ideal, no weekly rate o rd long term stay

wifi does reset around 1am but other than that it was a good stay

parking and car was in one piece

room at 3:30 in the afternoon and they told me to windsor be ready at 2 o clock i paid 170 for spa bath and

i didn't have breakfast... i slept in

laundry room have a leak.

the wifi

fact that it said free wifi but i couldn t connect to any wifi even though i was close to the office

clean for the most part and pet friendly i love it

tv reception, we could not even watch it; bad wifi, couldn't even access netflix, leaking toilet

it was way too much to do laundry

it cost too much to do laundry s

no laundry,it wasn't even accessable. broken!!!!

outside my door old laundry equipment

wanted more food at breakfast

the room smelled like dirty laundry

told me where my room was whether it was around back or on front i tried to find out where the laundry was but

was not cleaned, big hole in the bathroom wall, toilet was dirty, laundry facility is for staff only not the

no coin machine in laundry room

the laundry room.

there was a laundry facility, but the hotel doesn't have change nor a change machine

for less than $90, i could have gotten more facilities such as a workout room, free laundry, better breakfast

there are very convenient coin operated laundry at the end of the 2nd floor hallway

the food for breakfast tasted stale and the kitchen area wasn't clean

they have a pool

noise/ vibration from the laundry (i believe) gave me headaches

the laundry was out of order

only thing was, i was walking my grandson to the pool,it wasn t open he was disappointed,it was in the low 8

lovely room that have just been updated. breakfast was nice too.

parking lot and getting in and out is a dangerous hill.

the breakfast was

the pool was in good working order and clean, but small

parking, lots of big trucks in their parking area sometimes hard to find parking people outside

location, free wifi, decent sized room

the wifi was wonky. kept going out.

clean and modern, great staff, laundry option, good breakfast, near stone mountain park.

selected this property for the fact that their was a laundry on site, only to find out it was out of service

some of the things need to be updated. laundry room and gameroom

the laundry room was good and good to be able to get change at the front desk

very clean, staff friendly and helpful , free parking

us to 1st flr after request only because my kids have asthma and would not have been able to stay in s room

but it was snacks no fruit or anything healthy and too many fees they charged 30 per day for my pet most places

were kids running around banging on walls and yelling in the hallway

the beds were comfortable. the pool was nice.

staff kept knocking on my door and telling me that i had to have room service when i had the do not disturb sign

the breakfast was great.

clean rooms. decent breakfast.

new remodel, clean, the kitchen and janitorial staff members were excellent.

also, the breakfast was amazing

service and location and breakfast.

staff were very nice and helpful. room was a good size. free parking.

location, how clean it was, fitness center available & fantastic breakfast

not that we did not like the continental breakfast we did

the breakfast was good and stocked and hot

the breakfast was delicious, good quality, and there was of plenty of options

the up charge for laundry was ridiculous ud83dude12, their was no personal microwaves in the rooms

this hotel does offer a laundry so i was pleasantly surprised, since it doesn't say that it's an amenity online

no laundry facilities for guests. very inconvenient

the layout of the dining area with mini bar for adults and handy to go muffins also liked the idea of 24 hr room

didnt have a space for a kids area like an arcade.

so if u book from pictures, theres no hot tub next to the pool

heated pool was decent

pool needs to be heated or warmed the juice in the morning needs to be full breakfast needs to

i do feel like the photos of the pool misleading the pool area is a storage for the remodeling supplies

i loved the breakfast items

guests laundry, breakfast options and rooms

very nice and acted like i was getting on his nerves after i brought down my own trash and dirty laundry and

facilities like guests laundry was very helpful for us

laundry room/gym and convenience

laundry room/gym and convenience

also there was laundry on every floor

bed was broken, it stink, hallways, laundry room nasty

mold in the bathrooms and facilities such as laundry were not working.

spa tub

order it for the spa tub

laundry facilities are in desperate need of maintenance only 2 out of 4 washers worked and the

also i went to a laundry mat to wash my clothes before my return trip home

and they need to upgrade the vending machines and laundry machines for machines with card

allow pet to stay for free

i had reserved a king size smoking room seen smoking room on the email twice but was denied a room change

the microwave was in the laundry room

laundry/ice room dirty

nice staff clean laundry rooms friendly atmosphere

clothes were stolen from the washer inside a locked laundry room while waiting for the repair person to look at

microwave in laundry room to much traffic

friendly staff. laundry facility comfy bed

laundry room

had laundry facilities to get a chance to clean my clothes

staff was pleasant, the rooms are large enough, the parking is huge location is superb and quiet

i wish that hotels/motels would paint the room number on the parking spots so that people know where they should

we used the laundry and the clothing stay wet, i'm guessing trying a few times to see if it get dry

i wish you had a change machine in or by the laundry room.

she was so through with checking, food recommendations, and laundry

had bedbugs and i had to wake up both of my kids (15months and 1 month) at 2am so we could switch rooms

clean rooms, secure parking.

after checking in, i wanted to request new bed linen, but the front desk staff said the laundry was closed

the breakfast was okay but could be better with a bit more options okay

breakfast needs a lot of improvement.

breakfast was super light

the parking lot was really small and it was difficult to park my truck

she is extremely rude and shouldn t be up front with customers, she should be a maid or doing laundry

wifi no laundry service no refrigerator bad smell from old broken refrigerator big bugs bathroom not

so i call the front desk and he tells me theres nothing they can do until morning because the laundry room that

early check in

pool

the room smelled like old dirty laundry and looked as if it hasn t been dusted ages

the breakfast was delicious! the fresh waffles were great! quite a variety of food as well.

no elevator, pool closed and need some fragrance smelled stuffy.

like the suite but lately had a lot of problems. don t use the wifi. you will get hacked

limited breakfast

nice and clean, nice staff and laundry room

i checked in after 9pm so it was rather quiet until that morning when staff started doing laundry and i was

laundry facilities were broken like check out is 12 and the cleaning lady was knocking at my door

t get no towels or rags, puddles of water near the laundry room and i needed to wash stuff but scared i would

the room, besides dirty laundry and closed trash bags, was left how we found it

the price to do laundry is a bit much but thankful that there was a place to do our laundry instead of bringing

super confused also by the laundry bag and paper hung up in the closet but when i called concierge they said

the facility is very clean and the breakfast is delicious

the room was spotless and huge and the breakfast was awesome

the 2 bedroom suite had ample space to be comfortable for a family and have the kids and parents needed space

no laundry service

no laundry room in the building

parking lot was too dark. $75 pet fee

my kids love the pool and the work out room

good wifi

small store, laundry

i like that the hotel has a laundry room that we can use (even though we did not get the use it, but could be

the laundry that i passed in the hallway after checking in was there the following day

throughout hotel was dirty and that wasn't from renovation, laundry

ample parking space and spacious room

laundry room is untidy the room i was in was ok the only thing wrong i found was the water stains

the kitchen sink has rust in it and the stove looks very bad

bed and kitchen area

found was the water stains on the ceiling from leaks and the tv kept shortong out im assumingvthe wifi it kept

how well lit the parking was

did not like that i have to request for room service every day

shuttle is wonderful, top tier employees, to name a few

the gym was locked around midnight unable to workout after working. but overall nice gym area.

pool was not heated as expected when inquired before booking

i like the bar and the open space in the room. the big bay windows are also very nice.

pool unavailable at present time

it was soo clean!! the beds were spa comfy ..the food was amazing at the restaurant..

laundry, gyms and food nearby

very nice, clean, great breakfast and great staff.

was no parking spots available all 3 days we were at facility due to shipping containers (15-20 total) in

quiet clean pool was nice and clean.

also the building entrance next to the pool did not work correctly so we, along with many other guests had to

was there for almost 10days and there were not any coin laundry or dryer machines

one laundry room but couldn t use because its coin operated

no laundry

to wash the clothes that i traveled in but wasn t able because there wasn t a laundry room available

the gym and pool were closed (due to covid, which i completely understand

no way to reheat the food we ordered from room service and the fridge didn t work well.

to a complication at check in the attendant gave m complimentary breakfast

wifi should be free

the staff was friendly, food and breakfast was great with many option

free breakfast

our room was above the laundry and our whole room would vibrate when the machines were running

also, the laundry is comfortable to me

in off the street) carrying a clothes basket full of dirty clothes, getting change to use the laundry facilities

after using laundry, i don't have drying rack in my room

the view was lackluster (1st floor facing the parking lot)