laundry services were not convenient. i only had cash and hotel did not have quarters

ladies from laundry area came and cleaned up the bathroom floor and gave us extra towels

and laundry are listed as amenities yet neither is available

laundry

the pool and the laundry room where i was able to dry my bathing suit

onsight laundry facilities made our lives so much easier

very clean, spacious, friendly and accommodating staff. breakfast was good, fast and easy.

when we had trouble connecting to wifi, the lady at the desk kept giving us suggestions until we were successful

it was very clean; the staff was very nice especially the lady in the breakfast area.

clean and good breakfast options

laundry facilities were great, the room refrigerator was big- and quiet, and there was a microwave,

i saw the laundry door open so i knocked and and ask for 2 towels

i actually needed the laundry facilities for an unexpected mess

we took the bedding to the guest laundry and dried it and towels ourselves and paid out of pocket

it was pet friendly

hold staff accountable for sanitizing the common areas to include the gym and laundry room on a reoccurring

she made the kids turn off their music because it was disturbing her studying

the gym was open by appointment for single use

great looking, complimentary happy hour drinks and snacks, very good breakfast, great service.

did not eat breakfast at the hotel but i was happy to get a cup of coffee.

like a management cutting corners issue, at i could see the front desk staff was having to do laundry as well

indoor pool and possible laundry services

were kids running up and down the hallway , there was somekind of machine thudding all night got very

breakfast options

(gym was open

a/c didn t work in my kids room

second night there kids making noise running back and forth

would like breakfast to be complementary.

cereal was sufficient, but proper breakfast was not available as the bistro owner was not at work

i could not get a good night of rest for thinking the ants was coming in my bed and also the kids running up

i was happy wih the breakfast, and if my kids didn't eat, it was due to their fussiness, and not the selection

pool was closed for a couple days during our stay. pool and hot tub were awesome on first days

it had almost a full kitchenette

wifi would not connect to fire stick

the breakfast option of breakfast meats..

our room was across from the hotel laundry so the carts and workers were constantly crowing the area

the inside pool, laundry, and gym

to the main road out of the parking lot was difficult

wifi could be better. shower heads short . more hot water in shower

they do not have a full breakfast

amenities such as laundry room, swimming pool, and a gym as well as a beautiful breakfast every morning and most

breakfast was great, with a waffle maker, eggs, and other assortments

the breakfast time is too early. it should be upto 10.30am instead of 9.30 am.

the room size & facilities, location, cooperative staff & breakfast.

this was in the hotel parking lot

do like the pool, gym, the dining area, the kitchenette and the laundry area

did my laundry while working out in the gym

wifi wouldn't connect to firestick and the wifi isnt free!

pet fee too high for one night

let's are welcome but need better and more areas to walk your pet and dog poo laying around the hotel is nasty

location, pool, laundry, breakfast

no laundry bags , not clean to standards and strains and not a true suite as we only have one large

tiny complaint, but the front desk didn t have any coins for the laundry facilities.

to find a disposable dirty laundry bag in the room but there wasn't one

the staff , the gym, the food , the hotel ii travel from dc to va for a horrible vist

breakfast is included access to a mini gym and laundry room (not free or included in the price)

wish we had realised that there was a laundry room on site before we got there

i could even do laundry here

occasional unhoused in parking lot behind hotel parking lot.

highway, comfortable bed, plenty of hot water and good pressure, clean, hard boiled egg option at breakfast

beds were comfortable and breakfast was actually really good

breakfast everything was porkud83dude0c

really appreciate the kitchen in each room

location, clean, pet friendly, and friendly staff

comfortable beds and a decent breakfast

laundry facilities

out, i had to wait for 6 times, till i could fit in the elevator, as staff decided to transport laundry close

everyday hot breakfast and evening happy hour food mon-thur

the space in the suite, the breakfast, the parking garage, the comfy bed and the location!

kids room were closer and breakfast was different

there was a kitchen, laundry room, and the hotel clerk nyo was so kind and helpful

remote never worked, there was piles of laundry in hall each day, there was no tub stopper

what hotel brings you wadded up laundry, not folded, and make you make your own bed

laundry rooms

and also if you all could offer laundry detergent for purchase would be helpful also

although the motel offers laundry services, they are not free

although the motel offers laundry services, they are not free

laundry room was fine as well

plenty of parking

smoking room

staff, location, free breakfast, fitness center, and laundry. can receive mail.

the laundry room is expensive, and the dryers do not dry at all'spent $10 drying and clothes still

breakfast area overrun with kids.

very nice hotel very clean very good breakfast lots of different food

clean, great breakfast, wonderful ammenities

the dryers did not work in the laundry facility, and the staff was incredibly rude and refused to help me

like the laundry area it was not clean and the dryer that i used when washing my clothes left a odor on my

i did get a smoking room, but i feel there are things to do so you can't tell

even though it was non smoking it still smelt like smoke.

pet friendly and nice staffs

laundry room was in a horrible condition, the pantry (area where you can purchase convenience

the 2nd floor where the laundry next to room was smelly gas everywhere & mixed mold i got headaches

gas was leaking from the laundry room.

when not in elevator, hotel workers with trash and laundry

free swimming pool coffee shuttle service laundry but coins service comfortable but sofa bed is not really

the laundry or ice machines didn t work.

then went to the bed and told me that the hair got on there possibly from the laundry service

laundry, washer and dryer needed cleaning inside

the wifi and the ac didn

close to franconia-springfield metro station, with free shuttle service until 10pm

minor problem that there was no guest laundry! the hotel next door facilitated our needs though!

stairway seemed to be in employee laundry storage area

laundry was in the next-door comfort inn, which was fine, and the microwave had a minor issue that

there s no laundry room.

the laundry facilities are in the hotel across the parking lot

the elevator going to the pool was also the elevator the staff used for housekeeping and laundry

night i attempted to order room service as i had a long day and didn t really wanna go back out

the dining area especially the bar area needs updating

breakfast was amazing!!! yummers. loved the comfort and peaceful stay

the restaurant and bar were awesome

the laundry room had water everywhere

laundry room , breakfast room where breakfast served every morning

room is great with full kitchen

nice to have a kitchen. liked that it was pet friendly, as we were traveling with our dog.

didn't open until 1pm, by that time there is hardly any sun,also need a bigger garbage can in the kitchen

and the laundry machines were free to use

was dirty and a lot of drug traffic, pool was filthy and fitness room was bare

to me and my family like before the pool close me and my sister went down there and these white kids was like

wifi worked really good

facility needed maintenance around doors and parking

laundry is only coin operated, in this age nobody expects to not have a cc option for laundry

construction on the facility and the parking.

parking was not great

the wifi was very very weak

they don't have much of a gym

also when he was asked about towels, he stated the laundry wasn't done after lunch time

but then what the hell do i know about how they do laundry or housekeeping

my kids like indoor swimming pool.

the chance to have a drink after travelling without leaving the property and availability of breakfast

pool hours aren't very convenient

also, the hot tub had hair in it and pool was cloudy so we did not get in either

we sat at the bar and had a drink and split a burger that was cooked to perfection

everything was great the staff, size of the room, free wifi!

breakfast was very good. fitness center was great.

everything with the exception of pool area not being available later.

we didn't like that they were charging to use the laundry

this is a pet friendly hotel

parking gym pool jacuzzi all new clean and helpful staff

immaculate, pet friendly, very comfortable

your booking should have stated that exact fee for a pet

laundry was free and the gym was excellent

free laundry and fitness center

free laundry machines for use

paying for parking and paying for hotel!

love the comfortable, clean, modern rooms and kitchenettes.

laundry

the distance from our room to laundry. my husband has heart issues and too far to walk

poor/slow/sluggish wifi

great breakfast

indoor pool

we really appreciated the guest laundry

had almost everything but no laundry for quest and i hated the required deposit that wasn't returned until 5

the service in the room was excellent, always had enough towels in my room, the facilities had laundry for

in a plastic bag and requested a new iron was told they did not have another iron but there was a laundry across

no laundry

free laundry facilities that had top notch machines

there is a complimentary laundry room,just need your own supplies

laundry but most machines weren t working coffee not great, breakfast area a bit small for amount

the layout was great. loved having a kitchen.

huge room with kitchen and sitting room

laundry

laundry room was atrocious

there is a laundry room here for guest usage. room had a very comfy bed.

had to go to a nearby laundromat to do laundry because there were only 2 washing machines and 1 dryer for the

breakfast and location was excellent

old flat screen tvs with no hdmi hookups for teen's ps4. no guest laundry.

and they do not have laundry on the premises, so i had to drive about 10 minutes to the closest laundry mat

single elevator constantly had staff with dirty laundry in it

first room was on the front floor but we kept getting woke up around 230a by staff doing laundry

gave us a room right by the laundry room, so not possible ti rest during the day

day that we planned to 'chill' at the hotel & there should be more than one washer & dryer in the laundry

the laundry room did not have anywhere to hang up shirts.

location and decorations facilities they allowed for late check out 4pm. large room size.

clean shower and friendly staff. tv / in room entertainment was good for the kids.

the breakfast was good and the staff was too friendly.

you have coffee and tea 24hours a day free of charge, a great gym and even laundry room

invest a little in a good kitchen

suite is very spacious, with a full kitchen, comfortable couch and desk, wall mounted tv in one leg of the l,

gym room has ellipticals, treadmills, exercise bikes, one-peloton

we had to move furniture into the kitchen to be able to pull out the couch bed

location, little souvenir shop in the lobby, laundry

parking was a little odd and confusing.

parking lot littered with cigarette butts and the lighting was poor

the only thing i can think of is the breakfast room not being available.

very old and outdated. parking lot very dark better lighting needed, breakfast was terrible

laundry equipment is old technology. washer wastes water and dryer takes forever.

from other staff), i had no idea what was going on with house keeping, where the elevator or the gym were, etc

restaurant not really a restaurant but a sort of food bar in the lobby

pool was closed

i also wish we had known ahead of time that the pool was out of commission

room was next to the laundry and the removal of the carts were very noisy in the mornings

very helpful staff. good laundry facilities.

leave with gym and laundry facilities; large dining area and parking

the cleaning/laundry carts are noisy as the go by rooms in the morning.

i also didn t like that they didn t have dryer sheets or washer detergent for the laundry room

free laundry and gym we re an amazing addition to the stay i will definitely be staying again in the

studio was shaking several times a day, i believe it was because of the washing machine in the laundry of the

about the facility far as the snack bar in the lobby, the location of the patio, gym or laundry room

laundry bag would ve been nice

rooms were good size, free laundry.

you'd have to contact the office due to their water conservation of laundry being done every 3 days, not daily

type of hotel who doesn't have a laundry area for guest

breakfast was offered but it was all carbs unless you wanted an apple and a yogurt

wifi was working so well.

wifi is a big problem. does not work most of the time.

liked the free laundry services

no shower curtain no iron but it was listed the room had one no laundry basket listed that room has radio but

big desk and free laundry

kitchenette, the candlewood cupboard, the gym, and laundry

stocked kitchen free laundry

they offered free laundry service which we didn t use, but found convenient

the customer service, the free ihop breakfast, laundry option, and free wifi.

a big plus: free self-service laundry with washers and dryers

breakfast, clean, free washer/dryer to do laundry last minute book and it was above expectations

laundry is free

clean room. refrigerator. microwave. great laundry room

clean laundry room clean

laundry room was clean

next door occupants were using the outdoor railings for their laundry

great laundry facility, i would highly recommend staying here

cleaning protocol in place and washers and dryers are operable 85% of the time making my laundry needs tolerable

laundry room available

top didnt work,laundry closed due to repairs,and paid for these amenities also smoke free and it was not smoke

the amenities vending machines and laundry room !

vending machines and laundry only takes debit cards, not cash or change

laundry room just have 2 machines of dryer and washer and not work fine the room to small the

laundry used to be free, but not surprised they charge for it u der new management

complimentary laundry and dryer for guests

appreciated the complementary guest laundry

honestly the free guest laundry. comes in handy during lengthy stays for work.

i am disabled and the laundry facilities are now on the 2nd floor

homeless people smoking weed outside the hotel, laundry room drier didn't dry the clothes

laundry on 2nd floor and no elevator

wifi worked ok if you were close to the door

quiet, 2 floors and i like being on second floor, good breakfast (more than many locations) good wifi

perfect set up for our family of 5 with young kids

didn't like the visit to the fitness room

pool schedule, i used the pool just one day

was initially excited to check out their swimming pool

great breakfast, free shuttle to local metro for easy trip into the dc mall, friendly to families with children

others leaving the laundry in the one washer and dryer that they have for hours

too noisey in early morning talking in hallways. laundry system set up and usage hours.

wifi kept resetting and interrupting my work

parking lot dark sketchy people outside

i enjoyed the area, breakfast, quietness etc

the hotel has laundry facilities which we had to use - we need quarters for the machine and the front desk was

the rooms were clean and the laundry was easily accessible from my room

clean and modern including the gym

not many breakfast options or milk for the kids.

first night was a party in one of the room at the lobby, and was very loud, too many kids running and jumping

laundry very old

ants and lack of clean laundry

i enjoyed the kitchenet and was thankful for the laundry facilities on site.

not enough clean laundry

it was by the mall and had laundry facilities

people hanging out in the parking lot

issues there but my room with the 2 beds wasn t good the room smelled very musty i asked for no smoking rooms

a little noisy and needs better breakfast selection

oh and the pool was freezing

there was no pool. curtains were broken. no hot breakfast

laundry room was filthy

it was kinda difficult getting into and out of the parking lot (but then again all of the motels in this area

parking was up front close to the door for my mom who had a knee brace

offering a few more breakfast items would be my only recommendation.

room wasn t very clean, the pool area and gym were nasty and the staff did not monitor the people in the pool

they had complementary laundry, which was convenient for us since we were there for a soccer tournament for

tub wasnt working and pool wasnt heated

the little cupboard kitchen

great location. $50 pet fee is very reasonable.

the pool area and the gym was the same as well as the gym had a good variety of things to do

nice indoor pool decent breakfast quiet and clean nice

friendly staff. clean facilities. good location. good breakfast.

it had an indoor pool and tasty breakfast

great location with easy access and plenty of parking

the breakfast was better than expected

of great details for example, generous sizes of rooms, nice decor, local sweet treats, nice breakfast included

during check-in the hosts were friendly and accommodating, even asking the kitchen if they had any ice cream

when we first checked in our room, the room had a strong odor of cologne and sand all over the kitchenette

breakfast ( although no chess )

thought the breakfast selection would be better but it was ok because we just went and had breakfast near by at

no breakfast. laundry room- washer drawer did not work the whole time it was pad locked.

laundry room out of service through the whole

laundry washers not working well only one in service

the wifi was going in and out

should have a smoking room

breakfast & paying for laundry machine

their breakfast, swimming pool, free parking, clean bedroom with the kitchen, laundry with free dry, customer

waited quite a bit for laundry, the dryers were always taken or someone stuff sat in there the entire day

the kids had time to use the pool, key was demagnetized, font desk had no problem with the issue

every thing breakfast, location, staff, rooms, friendly environment.

there was a laundry on site nice touch

laundry room closed at

location in the back of another hotel's parking lot. weird. room so so. it was worn and dated.

stayed in room 191 this pet-friendly and relatively quiet hotel had a good price

the bed was comfortable, wifi and cable were wonderful

, vacuuming the hallways and making sure the laundry room is always neat and clean

free and ample 24/7 parking surrounding the hotel and on-site laundry room are a big plus

halls were narrow, cluttered with laundry & trash

the laundry room is filthy it s woman s undergarments on the table and on the heater vent in the

the staff are very friendly and nice laundry room available mall and transportation very close convenient for

room size, laundry (no coins needed, all through the app)

wish they had travel laundry bags in the room

the small children really enjoyed the pool

pool is only outside

parking was a little tight

so surprised and happy they had free laundry facilities for guests

the laundry facilities weren't working

very good grounds. loved the bar area inside the bar tender was so friendly

front desk staff, bar staff, breakfast staff, room was clean and comfortable.

everyone wore face masks, meals were provided in take- out containers, the pool and gym were closed, housekeeping

great staff, good variety at breakfast, comfortable bed, large room, laundry facility was good

creepy laundry

need laundry supply vending machine on property.

has laundry facilities

comfortable room, with all the extras: free wifi, in-room fridge, microwave, desk, tv, hair dryer, iron, coffee

also, did a load of laundry & the key card locked area & machines were very clean

pay laundry and breakfast hours were a bit short.

clean, beautiful garden, helpful equipment( kitchenette, laundry machine

i stumbled on this property, it was clean, smelled great and an amazing gym room and the amenities in the room

and running the entire time, a big dog barking coming from the room under me and the family with kids yelling

would of liked to have some laundry done and a luggage rack.

also sign in bar area says happy hour, no real happy hour except for groups

good location. clean and well appointed. breakfast good and convenient.

there is a nice indoor pool and gym in the basement

i asked for a late check out to accommodate a race my husband and i were doing

laundry room was nice and didn't have problems getting washer or dryer the whole time

laundry dryers did not work

they had laundry facilities and we had to do laundry that day so that was convenient

nice laundry room, even common areas like the lobby,

lots of parking

pool and hot tub is far too small.

liked everything about this hotel and i understand why the swimming pool could not be available

breakfast bar costs

free internet was provided along with free parking

gym is small. i couldn't get the tv to work. pool not in service.

we made last minute reservations and had to do some laundry, everything was so clean and there were many stores

also, kudos for a nice workout room and guest laundry

pool for the childred

my kids were looking forward to it

plenty of parking, clean, friendly staff, safe and a good experience

also enjoyed the gym with the tv news in the morning

breakfast was excellent. parking was good. cookies were excellent

theres plenty of parking spots around the hotel, and there are few side entrances which is great if your room

we did enjoy the breakfast and the hotel had a restaurant and bar which came in handy

just no gym. overall good stay

the restaurant, gym, pool and hot tub were closed due to coronavirus restrictions.

had problems with loud kids on our floor the hotel staff at the front desk moved us to a beautiful suite on

although it was only one bed for two adults and three kids, you still made sure we had a place to rest

we had two kids and we knew, they wanted to swim every day and that was the number one thing that we needed

they checked in even after ordering room service they called to make sure everything was good

no breakfast, shuttle or computer, but they would with more guests, i bet.

the phone in the room didn t work and the wifi was unavailable

parking

the place was nice, parking available.

reliable wifi tv had only one channel bathroom door lock was broken and the door had to be prized

i also like that i never have a problem getting a early check in or late check out, the coffee is allways made

wifi kept dropping out

wifi kept cutting out not a strong signal on third floor

neighborhood is a little sketchy but the motel has a wonderful security system in the parking lot, cameras

do not know how to put this delicately, but pretty sure they re people selling drugs in the parking lot

hallways and laundry room could have been cleaner

the laundry room was in disarray.

location and laundry

laundry room was out of order

the laundry not all machines work and the breakfast could be better

we also were slightly underwhelmed by the breakfast

the breakfast was delicious

service, room and breakfast

breakfast was not too great

hours of breakfast

that we didn't have hot breakfast or a pool. parking is was bad if you got in after 5pm.

staff was awsome!! clean and quiet property! breakfast was awsome, nice variety!!

better breakfast

that we didn't have hot breakfast or a pool. parking is was bad if you got in after 5pm.

laundry machines were free but spin on washer didn t work well and there was only one washer and

laundry room

our stay was good. we were able to request an early check in. customer service e was good.

clean, good breakfast, pool nice, staff nice

ran out of coffee @ 9:00 am, had to wait for kitchen staff to make more. eggs were watery.

this hotel has everything included from breakfast, to laundry. very great ?

it was in a laundry room which was locked and sign indicated

the needs update or maintenance on laundry room

on check in did orient me the amenities like location of ice machine, where to get breakfast, laundry

rooms with fridge, well equipped bathroom and hotel offering breakfast, laundry and nice takewayfood on parking

not able to do laundry as paying for laundry was via an app which did not work as we had an international number

laundry facilities, help when travelling for a long time, it was free as well

laundry room needs work hallways were not fresh or cheerful

they also do not have laundry services

good location. have free laundry on site.

suite, good sofa bed, space to work in the lobby, free laundry facility at the hotel, mini-fridge, microwave

free laundry

laundry room was great while on long trip

however, i was able to do my laundry

i appreciated use of the laundry area

location breakfast free laundry

then front desk said it was a resort fee for access to the laundry

a big plus: free self-service laundry with washers and dryers

could use more dryers for the guest in the laundry room.

all were helpful and despite some issues (cable went out; laundry machines needed some repair) they responded

laundry equipment needs replacement

good breakfast. large room. laundry onsite!

the guest laundry was unavailable.

boring breakfast and old facilities ( especially laundry room)

rooms were ok, the location was good, they had coin laundry in the basement, which helped a lot

i like the laundry, the location, and free parking.

i found this hotel because it had breakfast, free parking, a gym and laundry room

i loved being able to do laundry

very friendly employees who helped us when wifi wasn't working in our room

breakfast excellent

no breakfast, only one laundry room, no pool

no room service

staff very accommodating and let us into a room for early check in with no extra charge on thanksgiving day

better breakfast bar with longer hours.

the gym facilities could be improved as pretty much all the aerobic machines were not in working order

laundry room on 10th floor where the ac was broken, like trying to do laundry in a sauna

housekeeping not good. fitness equipments, not good. laundry room, not good.

guest laundry was not all in working condition

no ac in the fitness room. soap dispenser in laundry room was empty.

corridor smelled somewhat of mildew and/or an unpleasant laundry smell