breakfast was simple- waffles and cereal. hot tub, laundry services were out of order.

broken laundry units

breakfast, indoor pool

wifi did not work

parking was abundant

it seems that the coin operated laundry may have been out of order

it was quiet, clean and had a laundry for guests

the rooms are very spacious and they have a laundry facility

parking

the hotel was clean and convenient and pet friendly!!

loud laundry carts being pushed through the lobby/ dining area while we were still eating.

nice hot breakfast, too

the parking was fine

we enjoyed the pool and the breakfast

pool was freezing cold and the road noise was pretty bad

room 104 shares a wall with the laundry facility & there was constant noise and thumping all weekend

used to have a jacuzzi tub out side but it blew a way in a bad storm and they have no geust laundry

there was nowhere to do laundry and we got snowed

the size of the pool was mentioned on the booking site, i missed it

good price. clean and good breakfast

laundry room had no change machine and the front desk would not sell quarters

all of the shifts had multiple tasks to keep up with, ie laundry to keep the pool area supplied with towels,

this hotel was the best! our kids had a blast and so did we

park consists of a larger water slide, multiple pools, a hot tub and a splash area for smaller kids with a

the pool area was fantastic! so fun!!

breakfast did not offer many options and the options that were available did not taste good, poor

the parking lot was not cleaned and i missed work because of the amount of snow

everything was amazing. bacon on breakfast could be done more and not tissue thin.

desk ladies were awesome, the pool and waterslide are so much fun, delicious hot breakfast, very clean all around

the room was clean and the pool and fitness area were nice but

the property was quiet, laundry was good, vending selection was good.

it's quiet and safe they keep the hotel and it's facilities such as the laundry room very clean

wifi

easy access from freeway. full tiny kitchen. good price.

blackout curtains need to be over windows, flood lights from the parking lot were shining in, could hear others

staff were eating, lounging and folding laundry in the lobby

last minute stay good deal. clean just know it pet friendly, but no issues for us.

that they had food that i could buy for my room, a washer and dryer in the facility and a great gym and pool

clean and ease of parking.

the breakfast wasn't very good.

ya the worker was lazy and didnt even have breakfast at all at 10:45 when i checked out!!!

continental breakfast would be nice, but hy-vee, walmart and a stack of other stores and restaurants were

breakfast was good

parking - a very large dip in pavement - hard to park the car with it tipped

aged decor. the breakfast was essentially just carbs. needed some protein sources.

we used the guest laundry service which was great with a longer term stay

the room was very nice, and clean. the laundry was really nice too.

furnishing, clean functional elevators (no stained carpets, or broken tile)and a great breakfast

comfortable bed, loved the pool

the wifi wouldn't connect so streaming from our laptop was out of the question which made our one night

free parking, a swimming pool, and guest laundry, add to the things that matter when making your choice of

noise from the laundry facility could be heard from the room

the pool had floats for the kids to play with and was not very crowded

parking was terrible. i was in the back and on the other side of the hotel.

it for the pool for kids, and it was closed to fill up with a hose so we didn't get to use it

bed breakfast was acceptable parking was sufficient staff was friendly nice amenities pool was

after the snow storm the parking lot wasn t shoveled yet.

fitness center needs attention.

the pool seemed a bit dirty. my son now has an ear infection after swimming.

great breakfast- wonderful staff

the room was close to an outside external door, quite close to the parking lot where my car was parked

the indoor pool and hot tub was superior

access to hwy 35, pool, breakfast, wifi, and pleasant staff.

outdoor parking lot seemed trashy

spa was hot! indoor pool was cool.

this was day 7 on our trip driving from oregon to florida and one of our planned laundry days

however front desk very helpful showing us location of laundry mat and told us we could go over to holiday inn

like that they were pet friendly

derelict vehicles in parking lot with garbage around them and spare car parts

pet friendly clean

to the fact that i did not want to take bedbugs home and due to the fact that i would not do my laundry there

the pool closes at 5

parking was fairly convenient

we swam a lot at the pool and saw fireworks at night

the children enjoyed the pool

laundry room

price way to high, first room we were given was not clean and ready, wifi was slow and could hardly get more

pool was a little small

with two kids and did so for the pool and was not informed of pool being out of order until after we already

i like that they have an indoor pool and a location is closed to worlds of fun

laundry room only had one washer and one dryer so i had to wait a bit to get started

pool

free parking

breakfast and pool were good, and we will be back for sure

friendly staff, clean pool area, clean rooms, great value, good morning breakfast. quiet too.

really nice lobby, clean room, breakfast, laundry

more parking. it was hard to find a spot.

the breakfast was incredible

nothing fancy but certainly worth the money. no early check in available at all though

breakfast was good, a little variety would be nice.

of the other guests children were very loud and disruptive in the pool area and in the hallway

the hotel and pool were clean. breakfast was delicious, and staff was friendly.

they have a great breakfast

use pool friday night when we got there but it was open on saturday so all was good with the

pool hours-my son wakes up early and loves a good polar bear swim

laundry room close

has a pool and laundry

room was very humid everything felt wet but our room was close to the pool and across from the laundry room

staff knock on my door and accuse us of smoking in the room whn clearly my room across frm the laundry room /

laundry facility took my $$

no laundry available and our room 112, fridge doesn t work well.

everything was wonderful! really convenient laundry facilities!

the indoor pool was very nice

location and pet friendly.

the fan didn t work and no cool air in the gym of all places

laundry room was very convenient

the guest laundry machines were broke also

though the parking lot seemed very sketchy, while in the hotel you would think it was a different place

secondary choice is 2nd floor overlooking the parking lot up front

pool was okay, kids enjoyed it

it doesn t make much sense to be able to have the hotel gym, bars, convention center, etc open, but not the

we got there did we learn that the breakfast we paid for only covered the adults and not the kids - ended up

breakfast was great could choose off the menu

kids were playing with the doors on our hallway all night

huge and free parking; 2) a nice bar / cafe which is a plus, you don t have to find a restaurant to have dinner

the location was a bit difficult to find. the parking was tight.

there was plenty of parking in a quiet neighborhood near downtown

parking area was a little tight, however it was never inaccessible or flowing beyond its capacity,

plush soft robes & towels hang next to the overly large spa tubs & the basket of wash clothes hides a bath bomb

you will not go hungry at breakfast, and sheila's french toast was outstanding

laundry facility

no laundry room for guests

just like cheap laundry soap

good breakfast

were in room 104 & the smoking area was right outside our door and there were several loud conversations late

clean and had plenty of space for me and my kids

was great, the pool was fun for my kids and it was very quiet and comfortable

construction so we were asked to use the pool in the hotel next door which wasn’t heated so the kids didn�

had a pool and outside picnic area that we were able to use with our kids

the pool was only 3

laundry ate my quarters

pool was closed. kids were sad.

the bed was comfortable, the room size is what we needed. the pool was nice for the kids.

kids said the pool was really cold

free continental breakfast was great

pool chairs were broken and the pads were dirty, the fitness center was next to the guest laundry with no door

thank you for the laundry room

we had only two forks and two spoons to last us for 4 days, the gym was attached to the laundry room and

free laundry

swimming pool

from the sales department, and gave us and other guests some nice perks - breakfast tokens and laundry detergent

the decorum, it having a bar in the lobby and the food accommodations.

was great, even waiter at breakfast was awesome, pool area was quiet and relaxing, room was

had to clean hair and something brown out of the tub and throw away a used bar of soap with hair on it

huge convention was happening when i checked in so the parking lot was full

i also loved being able to do my laundry

the breakfast was hot and plentiful

covid19 closed the pool.

pool, free breakfast, beds very comfy

desk & breakfast staff

quiet breakfast laundry large room

also the room was very spacious and the wifi worked perfectly

my truck got broken into, the shower didn't work and the wifi signal was next to nothinng

i also liked that the fitness room was open 24-7, which is important for someone who needs to fit in physical

the person in front was very friendly and the breakfast was very good.

nice laundry room

i have any complaint about the property it would have to be the laundry facilities

the room had a table with two chairs, closet nook with hangers, laundry basket, ironing board and luggage rack

the laundry facilities were a joke

guest laundry.

loved the work out room and the free laundry

free laundry which is a

kitchen, laundry, gym

free laundry which we have never seen before

price, location, kitchenette w/full sized fridge, free laundry

absolutely nothing about the stay. i met my kids there to celebrate a birthday. horrible.

casino bar tender

the hotel smelled like smoke and the gym was too tiny with barely any equipment

location was quite far out from anything, large space but the gym was tiny and quite dated- especiallly the en

hard to find program for the kids here

our room was between utility closet and laundry room. so noisy .

i requested a laundry bag and was told they don t have them

missed having some of the usual things like make-up remover wipes and laundry bag in the room.

the pool was so nice

my kids loved it

them a warning and said don't let it happen again this place does not have a for you to do your laundry and if

asked for one when we got back and did not have keys for the laundry room

it was ok and they have a laundry area for customers

they did not have a laundry facility

my room (218) must have been above the laundry; because at certain times

kitchenette with cabinets doors stolen, no pot to boil water, bad smell

much too much money for the room and it's crazy the pet fee plus taxes all around too much money for the place

it smells of smoke and everything is covered in pet hair

had a kitchenette.

in-room sink, working microwave, updated flooring and furniture, a/c worked well, plenty of parking, residents

they laundry lady was rude as well

the staff was friendly and helpful, and finding the self-service laundry just off the lobby was a bonus

breakfast was okay, good location, clean room, laundry service

laundry facilities out of order

only thing we didnt like much was the laundry facilities, the dryer never really dried our clothes

very dirty, no elevator, laundry room was out if order for a week and 1/2

charged because there was a little kool-aid stain on the sheets that would have came out in the laundry

the lady who checked me on was super nice. laundry on sight.

cockroach, the ac didn't work, the bathroom sink overflowed with even a little use , no pool, no laundry and tv

not eat breakfast nor used wifi

doors not working; hard to get extra towels because told they were liked out of the laundry room; breakfast was

i had to do a load of laundry there

washers and dryers literally two days trying to do my laundry

breakfast was good

the breakfast and not a very good door lock

smelled like weed in laundry area

we like the laundry/ and restaurant within the hotel was cool

large guest laundry- 3 washers and 4 dryers

quality was poor, cleanliness was not up to decent standards-cockroaches in room, laundry and trash in hallways

loved that y'all have smoking rooms

room smelled funny, it was a non smoking room that had a cigarette burn on the bed cover,and it smelled like

complaint at breakfast but i personally don't eat too much cereal or sweets so i would have enjoyed scrambled

were people wandering around the parking lot

man sitting outside the room smoking

breakfast selections

also the office smelled like pure laundry detergent and bleach

the door to laundry room locked early

it had 2 small tables that were dirty and an open area laundry room attached to it, which had a gross, dirty

good breakfast

also the police monitored the parking lot making me feel there was issues

the breakfast was great

wonderful breakfast

very nice. very clean. dishes and a kitchenette with stove top burners were a nice touch.

this is great when traveling with children to save from having to eat out every meal the breakfast (free)and

the hotel setup, the kitchens in the rooms were so nice

congested parking and entrance area due to wedding

the pool stayed open until 11, which worked well for us because we got in late

had other guests that had kids running in and out of the hot tub while other adults were in there

the bar is never really open

i enjoy the swimming pool and it not being cold so my kids can enjoy the pool in the winter.

room had a rotten laundry smell, room seemed much smaller than anticipated

room alloted opposite to laundry room and lot of noise was coming, water was leaking from fridge or somewhere

we stayed in the basement right across the laundry room

i was in the basement next to the laundry room with that door wide open so i could see the mess

app for laundry machines only accept us, can asian or ebt cards

very clean, friendly staff, great place to stay with kids with the pool and basketball goal.

the pool could have been a little bit warmer, it was quite chilly.

the option for a fireplace despite in the cold mid west winter

size and convince of kitchen in room

kids were looking forward to donuts at the breakfast bar

the staff went way out of their way to get us quarters for the guest laundry, and that was very much appreciated

wifi did not work, no room service and got price of room noting special

handy complimentary airport shuttle

kitchen was a nice touch, beds and pillows comfy, having a sitting area, board games to check out,

beautiful room. extremely poor view from only window in room(parking lot)

liked the fact that there was a guest laundry

guest laundry was in terrible shape

for drinks and snacks for the kids both days and felt like i had to keep bothering them about it

small spot of mold on the kitchenette ceiling.

no room service room subpar to other hilton properties

pool was so cold it was not enjoyable at all and my kids were only in there for about 5 min and couldn't take

super clean and the kids love the breakfast the staff was soo nice and i will surely book again for the kids

pool times kinda sucked... wish the pool and spa were open 24 hrs

also shuttle buses were parked along curb

was hoping for a hot breakfast rather than cold cereal

then my kid was sick so i had to do laundry & the residents left clothes in the only working washer & dryer

pool was closed

pets stay free, swimming pool, smoking rooms, comfortable rooms

for memorial eweekendeekend the pool was closed tool later the weekend

heavily of nicotine and cigarettes, walls, ceiling and fixtures were stained with years of smoking residue

with the weather issues laundry was delayed, but it couldn t be helped.

laundry room could have had moe than just one washer and one dryer

our room was very clean and the facility also offered a laundry room to wash our dirty clothes at also a great

laundry facilities available

small indoor pool, laundry facility

a cheap room to sleep in head out or if you want to lay low for a few days it's great but the laundry facilities

needs a better breakfast. the current breakfast leaves a great deal to be desired.

parking lot was realy full breakfast flour waffles was too running like water and front desk look

customers standing in parking lot until late, drinking

place to stay except for we had to park on the place across the street because not enough parking area for the

there was only one way in and out of the parking lot, so that helped

parking

the only think i didn't like was the parking

shower curtain dirty as well as the floors of the room which smelled tobacco and that was a non smoking

up there was 3 police cars rite out side the property and a meth head girl walking through the parking lot bare

really appreciate laundry facilities for guests

the rooms had a microwave, coffee machine (well stock coffee supplies) iron, iron board, desk, laundry bags,

the laundry: dryer was out of order

left a small pile of laundry and have called they stated that couldn

room clean and well stocked with towels, nice breakfast assortment, close to everything, ice and laundry facilities

clean room and laundry facilities and staff always friendly and welcoming

the whole lobby area smelled like mildew because the laundry room was right there and they obviously have mildew

laundry facilities need work. but i was refunded.

the laundry isn t free

poor quality on breakfast

with some table wear are useful,room is clean,the indoor pool is open,very good breakfast,good laundry

the laundry room was right down the hall

some of the dryers in the laundry area didn t work properly

laundry onsite option was a huge perk

kids were a little disappointed with the pool

room we were put in was next to the laundry room

was only 1 washer and dryer so i had to wait 3 hours to get my laundry in

excellent breakfast, good location, free parking lot, fast check-in and check-out.

kids loved the popcorn and soda that was available in the lobby. breakfast was good.

was outside of kansas city which was nice as far as parking, etc and the drive into downtown is quick and easy

the key card did not get the pool door open and the laundry soap was out.

no hard boiled eggs for breakfast

stayed at the pool late at night and the noise carried to my room facing the backside of the hotel

the breakfast is always incredible and the pool was fun for my son

pool was out of commission

housekeeping only done every other day so no new towels and laundry never take out

customer service, smelly carpet, the continental breakfast was poor, no laundry room and the closed one was

my room was next to the laundry facilities so it was rather loud, but other than that i had no

they also have an airport shuttle and offer long term parking

perfect for an overnight stay near the airport, free shuttle, and pet friendly.

self-service laundry room

they had a guest laundry facility, which i did not use, but seemed useful

great hotel with excellent amenities. free guest laundry.

nice breakfast, coffee in the very early morning. good guest laundry.

the extra perk for me was that they had a nicely maintained small gym

great staff!! loved the sports bar as well!

clean, modern, easy access to airport. has a good restaurant bar on site. easy easy easy,

the pool was nice size and had towels

the gym was sad. broken equipment and no water in the gym was a problem.

i were there so to say the turned on a lot would be an understatement the hotel restaurant and bar closed at 9

laundry available on site

laundry hours to get them done

laundry facilities but had a lock on the washer

guest laundry machines were dirty

mattress strewn on the front of bldg , storage laundry room exposed front of the entranceway

we needed more coffee cups and laundry bags and they brought them right to our room within 5 minutes

there should be a list of hotel amenities/room service menu in the room

the shower had lots of water pressure. the bar had great food!

maintained great location to resturants and shuttle to airport

nice, updated, clean, exceptionally nice staff, quiet, nice indoor pool, close to the

room did not have a microwave and there was no way to get change to use the laundry machines, which i think it

my husband watched him go to a hopper and dig through a bunch of laundry to find some towels for us

room was spacious, clean and comfortable

room was nice, staff allowed for early check in and kids loved the pool

it is pet friendly which i don't care for

the room had a fully stocked kitchen (pots, pans, cooking burner, ceramic plates, etc

i for mineral pool

free wifi internet speed

could improve on take away breakfast.

terrible wifi, very slow

needed to do some laundry and there was no information about where the laundry was

i needed the laundry, but it was out of order

laundry for guest was only one washer and one dryer and the room was super warm

one night we had kids yelling in the hallway

so close to the airport and a shuttle there and back. so saves you on parking fees.

wish they would have had on-site laundry

wish there was laundry facilities for guests.

the lobby is in a hallway that used to be the laundry room while under construction

carpets were filthy

interestingly enough, the parking lot was absolutely full

flickered like there was some kind of electricity short, my boyfriend found a big toenail in the laundry bag,

needed laundry detergent and they were out as well as many other items

staff was awesome and had a restaurant and bar witch was very nice and good food

did enjoy that they are pet friendly, up to 75 pounds with only a $50/night deposit

plenty of parking.

clean and comfortable room with amenities such as hot breakfast, laundry facilities,hbo & airport shuttle that

love the availability of laundry facilities for guests

we were adjacent to the laundry, so we heard those noises throughout our stay

laundry on premises

shuttle to and from airport and really great location

the laundry facility

didn't have breakfast and there were no sheets for the pullout inside the room there was also no laundry bag

laundry facilities snacks

the laundry room was nice and had plenty washers and dryers

laundry

modern and updated, free laundry (self serve)!

room and staff were awesome! breakfast great!

breakfast was better than what most hotel offer

it totally ruined our plans for celebrating the kc chief s super bowl parade with our kids, a waste of $200

everything was available, hot breakfast, all day coffee, water, tea, extremely helpful personal

the gym was great

bed was comfortable, and the staff was very helpful when we did have issues, and room service was extremely

only room service available was from the savoy restaurant in the building, and limited options in

wifi was poor

my teenage kids in adjacent room experienced the same issue

checking in we went to our room and the hallway was full of dirty laundry

bar soap in bathroom, also cleaning people did not supply a laundry bag

however no laundry bag nor any bar or hand soap

they also were very kind with addressing a mistake the kitchen made on a room service order

the pool hours were after we had to check out the next day

we were looking for laundry facilities in the hotel and there was none.

noise from laundry???

large selection at the breakfast buffet

pool, breakfast was incredible, staff, the included dinner, clean, comfort

room service for breakfast