the laundry man with dreads was very rude

said had laundry facilities and it did not, the tub did not drain, cereal on the floor, nasty stuff on

wi-fi wasn t enough to even allow the kids to play on tablets so we could shower, the site said laundry-no,

the pool was open

the pet-friendly policy was a surcharge of $75 which was a real surprise

i once had no tv, another time no remote, laundry facilities didn't work

the man in laundry lawrence is the best

laundry facility

when we opened the door their laundry and personal belongings were everywhere and the room wreaked of marijuana

for extra towels and wash cloths and never received them after being told that they were in the laundry and

share the ice machine and laundry with the hotel next door

airport shuttle works very well, esp

free airport shuttle

place was clean and comfortable and has a shuttle to and from the airport, perfect for an overnight layover

the shuttle...

so much parking available & free

staff was very friendly & breakfast was good

friendly courteous staff, breakfast buffet and the free parking

free breakfast

the breakfast items were fresh and of good quality

pool smaller than what i m used too

the shuttle service to the game and back is an added plus and the shuttle driver is professional and

soccer team venue, with kids running through halls and lobby at all hours with no supervision

i like the pool is not to big and not to small

the shuttle drivers andrea was very friendly, great attitude

the fact that there were laundry facilities and the big screen tv.

the laundry facility was convenient and affordable

access to the pool was a bit limited and the laundry costs was very high

there was a laundry room and tons of parking

we were able to do our laundry and pack up the night before heading for home

was told they would bring up to room in about 20 min once laundry finished

great staff, modern clean and had guest laundry.

in large bags outside of my room and also the hallway did not look good with trash bags and laundry bags up and

nice and cosy. laundry was a cool addition. for only 3$ per a wash and drying

the laundry wasn't on time, i had left for church saturday morning returned 2pm and my dirty towels was

dont pay too much mind to if the room is sparkling clean or not and i really liked that they had laundry machines

corridors that can take some maintenance, laundry

laundry sucks lobby close to early along with the restaurant

garbage in the yard and dirt and water in the stairs and in the laundry place

areas were dirty especially hallway/steps/laundry area to room

no laundry facilities that actually operate

was a non smoking room with cigarette burns everywhere

the wifi sucks

the staff is excellent! very friendly and helpful! also have a pet friendly policy!

good value, good shuttle

the guest laundry room was small considering the size of the hotel.

laundry room was very disappointing that s sad it s too small it was stank and nasty i couldn

the laundry room is very small and just 1 wash and 1 dryer

only one laundry room

the sheets for the bed were not folded up, instead they were balled up inside a plastic laundry bag in the room

was no quarter machine or cash at the desk to get change to do laundry, and the vending machines wouldn't take

the lobby smelled or urine and dirty laundry

comfortable beds. laundry facilities.

laundry facilities and secure parking

i knew the sheets were clean as the hotel's laundry room was right behind the front desk, the door was open

super friendly staff at checkin and answered all our questions about laundry and food delivery.

these items, since the only microwave in the entire hotel to use, is on the 3rd floor in the laundry room

the hotel doesn't even have a decent laundry room

he fetched water bottles for my kids and made suggestions for take out

clean, bed great, ac cold, coffee machine great and late check out

need to offer a coin machine since you have to pay for laundry

appreciate it the shuttle service

renovations were not just in lobby and gym- the whole place seemed affected by dirt dust workmen and building

friendly staff, very flexible 24 hour shuttle service (we needed to be at the airport at 3

most importantly, safety bar must be put in showers

you do nowhere nearby to buy food or amenities without a car front desk only accepts cash for laundry

that i had to use a credit card for the laundry facilities

laundry room on site

i went to front and saw that she was folding laundry and didn't have the top blanket ready yet

self service laundry.

it appeared to be laundry detergent stains, but there were burn holes in the spread

convient laundry room

staff was nice laundry was cheap not 5 stars but comfortable and affordable

i also tried to use the laundry, but it only takes quarters

laundry facility

the kitchen staff made it convenient

kitchen sink really only had hot water no cold water , other wise place was clean and nice

parking was road side in front of other people s houses

parking

given the total of eight suites in this accommodation, more off-street parking would be nice

no laundry on the facility if you needed to extend your stay..

raved about the breakfast the gym looked good but only had one mat (which was being used) & one set of 10lb

parking, lighting and entry access

two gentlemen at the front desk went above and beyond to help me with a late check out and transportation

great options for the free breakfast!

i enjoyed the kitchen and the free laundry facility especially

i liked that they have a gym, laundry room and an area on the 1st floor where you can purchase snacks

bed, pillows, small appliances available, full kitchen, free laundry, lots of ubereats choices, weekly housekeeping

i love the fitness center and laundry room.

the exercise room is open and you can do your laundry for free, you just need your detergent and things

coin laundry was available and helpful

when we requested new towels upon our return (after 5:00 pe were told that the laundry was in the dryer

could offer free laundry service for long stays

this guy from laundry had come up to pick up his work

was great, just the location of room wasn't , especially it being across from laundry room

laundry facilities.

laundry setup was

also, the laundry room needed to be cleaned

the hotel offers laundry and dryer room and although it works with coins we never got our clothes completely

you need to have a way to get detergent and fabric softener near the laundry room

information given from front desk regarding restaurant, parking

parking lot is in sore need of electrical charging stations

drinks at the bar were very good

location, ease of parking, restaurant and bar on premises

closet hangee bar unusallt high

room which was a little cleaner and smelt a little better vending machines don t work guest laundry don t

old drug paraphernalia by the night stand and missing the iron, blow dryer and the laundry facilitys were

nothing worked. the wifi, the ice machine, and the laundry room.

had laundry and breakfast service but cut it out, which makes a formerly convient stay

police and informed them, and they started looking at other places and eventually found it in a laundry room

the room was small. it smelled like smoke and dirty laundry.

free snacks, convenient laundry, close to my work so it's its been nice

laundry facility on sight-affordable

cleanliness. fridge and coffee. ice and laundry available on site.

laundry is convenient, rooms are quiet and comfortable

the breakfast cleanliness of room and small kitchen the location was great nice and quiet and laundry facilities

is spotlessly clean and all the stuff are very helpful, they have a laundry room

pet friendly

the pool water could have been cleaned

pool and fitness center was open even during the pandemic that was a nice plus

free shuttle is really handy

people with kids will bring own gaming system they should be some type of hookup to allow them

no free breakfast

the location and pet friendly aspect and no extra charge for our dog

no breakfast included

everything was perfect enjoyed the seclusion private entrance breakfast laundry room

laundry facility housekeeping. no washcloths

only lacked coat hangers and stools to sit at the breakfast bar in the kitchen area

didn t get a chance to have breakfast because we got up late

up charges up charging for parking and pets

lacked room clock, luggage rack, laundry bag

quiet room. good wifi pool was okay shuttle servce to airport was okay.

was great, staff was amazing, i was a little upset that the pool was down but other than that had a great

everything was nice i most liked the bar that was in lobby

pool

the pool and laundry was shut down. but overall good experience

my order is in for two washcloths but they are backed up and doing laundry

shuttle was prompt even at around midnight, thank you

finally, there should be a reduced breakfast rate for kids up to 10/12 years (currently under 5 yr old eat free

close to the philadelphia airport, great, free, shuttle very punctual, really good breakfasts in the restaurant

the room was supposed to be non smoking only had a smoking room available

the entrance dark entrance por service at check in dirty room and cigarette smell even in non smoking rooms

parking place

grass was not cut, and they offer smoking rooms

no smoking

very nice location. loved the outdoor patio. breakfast bar was very nice

would have like to have free continental breakfast

very nice location. loved the outdoor patio. breakfast bar was very nice

breakfast (rather limited c

great outdoor bar area.

one of the housekeeping staff indicated the laundry was underneath our room & it may be the fabric softening

weekend i was there they had a gathering for a children s hockey team these kids were carrying on playing

location, breakfast, wifi,

everything was perfect comfortable free parking close to everything

due to the pandemic, the pool and fitness center was closed.

decent breakfast bar in the morning

location & cleanliness of the property in addition to the ample parking

we had room service and it was greta1

the staff is awesome and it s good parking

very nice but both bar and evening hours for restaurant were not open

i felt unsafe walking to the other side of the hotel to do my laundry, and worried about my car being broken

amazingly delicious breakfast pool laundry room genuinely caring and friendly staff

great breakfast friendly staff pool was amazing room we nice

my children really enjoyed the pool

we had a view of the pool which looked very clean and really nice, it was too chilly for a swim but it really

restaurant prices are a bit high. shuttle to events would be appreciated

nice bar and restaurant (excellent cobb salad--ordered twice)

really need a shuttle service to the games

the mocha from the lobby bar that was one of the best i've ever had

just a little bar that offers food at various times of the day

no wifi lied ! no tv ! mold everywhere!!!no breakfast!! disgusting dirty. i have photos

close to my worksite. plenty of parking, room was clean, staff was friendly.

felt very safe there and enjoyed having breakfast at rooster restaurant across the parking lot

getting out and in from parking lot is tough do to highway

the laundry room was convenient

should be explained more about things in the hotel that guess can use and floor tht it's on ex: laundry facility

no breakfast due to covid-19

i loved having a full sized refrigerator in the kitchen with plenty of dinnerware

there were some loud kids running over top of us. that was the only downside.

that they had a lot of spots for my dog to go to bathroom. that they had laundryroom

no bag to put dirty laundry in

the gym was clean and most of the staff was nice

great breakfast. very friendly staff

this resulted in being diverted to the pool entrance which is not convenient for loading and unloading luggage

rooms were dirty and smelled off dirty laundry and dogs

lobby wasn't that clean or laundry room

pet fee was expensive at $100 per stay

the curtains so very hard to get a toddler to sleep at night when they can see light due to the parking lots

the beds, bathroom and kitchen felt like being at home

if advised of all services ie laundry

the one laundry facility seemed wonky, i skipped using it as there was someone else trying to use the one

i liked the amenities- they offer a breakfast buffet, pool, laundry services and a gym

breakfast attendants had some interesting conversations that were a little off

no change machine to play pool

no laundry room and valet parking only

i would have liked a robe in the room rather than on demand, and i would have liked a plastic laundry bag,

room service was not at par from service perspective - took 20minutes to get through and the person

bathroom was beautiful- tv nice- flavored tea in the lobby- room service fast!

breakfast was very good, but expensive - it cost more than room service dinner

laundry facilities on premises. great gym and pool staff was amazing

business center,laundry facilities

clean towels, clean sheets and regularly cleaned dishes (and laundry if requested)

wifi was really terrible - it kept shutting down

room service was very late in cleaning the room for example we left the room at 12 pm and retunrd

the gym is located on this level and is incredible

the pool was wonderful

nice boutique hotel attached to a high end gym/social club in philadelphia

but of course the gem is the giant gym with fascinating views over the river - a dream place to exercise

do not consume the alcoholic mini bar items

price of room and room service

they have a huge treasure chest for kids to pick out toys when you walk in

room was large and comfortable and the ac actually worked. room service breakfast was perfect.

weren't very helpful, gym hard to find, limited minibar, bed was not comfortable, room service food was

heated pool adjacent to a great gym complete with a reformer and other workout accoutrements for stretching

continetental breakfast was the same every day (m-f)

website offer breakfast but did not advise that saturday and sunday it s not provided.

did not have breakfast

no room service

no room service during long stay

great bar in the hotel

breakfast was all it needed to be, varied, fresh, & tasty

speak easy bar next door

yummy breakfast, lovely afternoon snack bar!

excellent breakfast. quiet location in the heart of philly.

gym not functioning and laundry difficult.

super location, clean, quiet, laundry.

room at low level next to laundry, noizy fridge,

laundry room washers and dryers didn t

the laundry room was broken and they offered use of a suite with a machine or a free wash externally

has this hotel heard of laundry softener

kids running back and forth in the morning and no hotel staff came up to address it

room was not very clean and we were told there would be a pull out sofa for the kids, but the room did not have

a few items we ordered from the room service was excellent

location and pet friendly

the breakfast was delicious. location of the hotel was perfect. the view was stunning!

very cool hotel. the pool and the bar are stand out!

the restaurant staff were substandard ignoring you after they delivered your food and the bar area is too small

room service was wonderful and delicious

very cool hotel. the pool and the bar are stand out!

they had a swimming pool, a laundry room, and a gym

advertise a laundry facility but only have one washer and dryer for the whole building and never have quarters

friendly staff. good facilities including laundry.

i wish there was a microwave to warm up my food and a coin machine to do laundry but other then that, awesome

i was there for marathon weekend and they gave us complementary late check out

free laundry room was a bonus too

liked extras laundry,iced water,cofee,drinks in loby

laundry facilities and detergent were free

laundry facilities for guests and continuous free tea/coffee were excellent

great laundry

the laundry is not working

we had an open bar of soap, an open beverage can and random soda pop-top left lingering from previous guests

i was also allowed a late check out, which was appreciated

the staff was great, good breakfast and the bar and restaurant staff was great

breakfast and the staff were very helpful and so nice

not being able to get coins for the in-house laundry on site, no hairdryer in the room

this hotel has a laundry facility inside which is clean and accepts credit cards

the halls were filled with trash and laundry that stayed there most of the day

i also appreciated the laundry room and the small shop that also sold detergent and fabric softener along with

for some reason every dumbbell in the gym was gone.

great location, roomy accommodation with modern kitchen and full laundry

very spacious and came with a washer and dryer so you could do laundry.

the apartment had every necessity for living & working in philly for a week - kitchen, laundry, desk, etc

the gym - well, if you're hoping to get a full resistance workout, temper those expectations

room was a fully equipped apartment complete with full kitchen, separate bedroom, beautiful bathroom and even

even has a guest laundry

breakfast was very good. nice laundry facility. great location downtown.

it comes with guest laundry and a nice gym

great breakfast!! amazing staff. very helpful, laidback yet professional

the room, microwave, fridge the gym and staff! just great

laundry available if needed

i appreciated the laundry facilities because we needed to do laundry

excellent location staff was very customer's friendly love the gym and the pool

ratings for the restaurant and pool are neutral because the pool wasn't open (due to time of year) and the we

was a nice pool to spend some extra time at

were scratchy and light, seems like their sharing supplies and laundry with marriott facilities across the board

gym is pathetic for a 5 star hotel with a spa, and it belongs in a best western

staff was there but they were sow slow we had to wait to be ask for the breakfast 29 min and after an other 20

we had to wait 3 hours before the kids ‘bed’ (sofa) was made

nice hotel, wonderful location, staff was helpful and took the time to talk with our kids, overall a great

quiet air conditioning, nice kitchenette, laundry facilities on another floor

i used the laundry room services, which was such a nice feature to offer

location, rooftop pool. thoughtful details (roomservice, laundry room). very friendly staff.

loved having a coin laundry on my floor, made it so easy to wash everything

clean and spacious. good location. laundry facilities useful

there was no ice machine , the only plus was the guest laundry room was very nice

loved the guest laundry room kept spotlessly clean

i liked the location, breakfast and laundry room.

the gym was great, there was a coin-op laundry room in the basement, and the overall experience was comfortable

the laundry on the lower level can only be reached on one elevator & requires an app that mandates a

the bed was comfortable. the wifi was lousy first 2 days.

nice facilities, good location! stayed with kids.

some basis room service options would have been great even if the restaurent closes at 10pm

no information in room as to where gym was and called front desk to be put in hold for 10 minutes at 7am in

the restaurant and bar was very busy on friday night and the bartender was very quick and made drinks on point

the basics you'd need for a comfortable stay there (living room, bedroom, full kitchen, bathroom, laundry

had to buy dish washer and laundry detergent, dryer sheets. a small supply would be grand

apartment was spacious, comfortable with full kitchen and laundry

great to have private laundry facilities

would also have expected some way to buy/get laundry powder given the unti has a washer/dryer, and for my keys

i had an inquiry about a laundry room being on site, but i was never given a direct answer about that prior to

one of the robes was missing, no laundry bag even on the second day

three out of four dryers out of order in the laundry

trash piled to the ceiling in the laundry room

and comfortable, good beds and laundry

no free bottled h2o or laundry bag

the lobby, bar and restaurant area have a very hip vibe, they are comfortable and interesting spaces

hotel bar was very generous as well

was self-service, valet did not take our full-size suv, free wifi only with hilton login

one night the bar was snooze city but the next night another bartender put on some decent music and people

is no business center, it is actually a fedex, where you have to pay for everything and no guest laundry

, spa etc

very clean and comfortable. love the gym/sauna!

excellent room service

no room service

loved having access to laundry machines

i really enjoyed working out in the gym which has an actual bank vault inside

a trader joe s, right by reading terminal market and great museums, lovely welcoming staff, early check in

the lobby is open at night with food, drinks, and games. room service was excellent.

loved our rooms and hotel lobby and bar were fantastic.