the staff is phenomenal, from the front desk, laundry, room attendance and especially the breakfast preparer

location for our needs; nice complimentary breakfast; good wifi and internet connections; outdoor pool was clean

i love the breakfast they served

the wifi didn't allow connection

the whole place had a fresh smell and sufficient safe parking

breakfast was great. staff were very friendly and helpful

rooms were clean and breakfast was good

location, well lit parking lot.

very clean and good breakfast options

happy hour and breakfast.

when it ran out immediately after breakfast, it wasn't refilled

continental breakfast by the pool every morning, and a swim when possible enhanced my vacation

breakfast was fine

the continental breakfast was very adequate

close to golf course

ms mary makes the inn all staff is great breakfast is awesome rooms are great

staff, clean room and pool

the breakfast was not that good.

t stay for breakfast

the only negative was finding a parking spot

laundry room didn t have washing detergent or fabric softener because the machine was broken and

laundry a bit more expensive than we have encountered before and only one washer and one dryer

pool inexplicably remains closed

not their fault had tornado damage and the pool was closed ud83dude22

had a layout booklet of the hotel that stated there was a heated indoor pool and an outdoor pool

pool small but the children loved it

very nice workers. very clean!! good breakfast spread

i told the kids not to touch anything

people above us had their kids jumping and running in their room and we could hear it from the time they checked

none. everything was great. parking was full but it s okay

door coming in on the back side by the laundry mat could use some attention

great location and staff was great with good breakfast choices

great comfy bed, and great breakfast

parking is awful too

the breakfast is awesome

the room smelled very stale and mildewed, kind of like if you left your laundry in the washer too long

-the non smoking room smelled like smoke and sour laundry

laundry didn't work well, we had to beg for enough towels for 4 people

quiet area; staff were responsive; laundry facilities worked fine

i had bed bugs at the last day i was there the staff are nice, they had nice wifi, the room service was great

there were a laundry list of reasons i would never consider staying here next year but nothing but location to

they don t carry laundry supplies

knocking very loudly and when we told him we were getting dressed he demanded that we bring the laundry down

i liked that they were a pet friendly hotel and we didn't get charged extra for our dog to stay with us

because that is only reason that we stayed there is for the kids to swim ,and so we again called staff and

good location, nice breakfast bar , cheap laundry facilities.

lady in the breakfast area was clean and had things out nicely, but her attitude wasn t very nice, she may

outdoor swimming pool looked inviting, though we did not use it in january

the pool was green and the area around it was in disarray

the breakfast was great with many selections and excellent coffee

location of my room 113 was located beside the laundry room so it was noisy

the guest laundry was out of service and breakfast was not good.

laundry facilities are handy and the breakfast is good

laundry facility was close to our room

at 3 am someone decided to do laundry so that pretty much was it for my sleep

very nice location. room was big and very comfortable. very nice gym as well.

be aware that this is a pet friendly hotel

when i went to the gym, my key would not work

very nice gym and swimming pool

pool was closed for guest the hot tub looked dirty, due to covid, no hot breakfast, the bar area was told closed

the laundry facility was very convenient and clean

second morning breakfast was only so so

com states no parking facility at this hotel and no wifi

napkins shoved in the peep whole, the blankets had dirt on them, and there were small bugs in the kitchen and

wish had indoor heated pool

for wifi

spacious, pretty, pool.

was friendly, property is beautiful near a golf course and other main stores

the bed the pool the patio off the room, the staff, the cleanliness it was an awesome

wifi was great

hotel has a laundry room.

convenient to many restaurants and the breakfast was awesome

nice pool

location was off the beaten path, but was convenient to shopping, restaurants, etc, the breakfast served a

staff very friendly, breakfast great and room very clean & comfy.

man who checked us in was very accommodating to us in regards to our early check in

she tried to find a downstairs no smoking room for us

continental breakfast is lacking; however, the fast food restaurants being so close is a good option

they only supplied one watered down bottle of shampoo to use even though 3 adults

a double bed non smoking

it is also close to wetumpka where i go to the casino

location was perfect for the montgomery and wetumpka casinos with about a 14 mile drive to either one

weren t willing to work with me on switching the days, i booked the room online in the parking lot

very clean. very professional. no pet deposit

i like the room and staff. the location is perfect for travel to either casinos.

i picked the hotel because it said it had a laundry room

great to have guest laundry but there was no more soap for sale in the lobby

breakfast could have been much better

booked online as the hotel looked so neat to experience with kids

breakfast was very good

we had a blast and they loved the rooftop pool

staff, the room, gym, dinner and breakfast all absolutely great

deck was being renovated and it is a bit of a walk from the main hotel to the parking garage and gym

i personally loved the bar by the pool

lack of options for room service or food

love embassy suite facilities. used the laundry and enjoyed happy hour.

no bags for dirty laundry

the snacks they brought to the room were a big hit with the kids

breakfast was amazing!

would have been nice to have a book with all the numbers or extensions you needed to call for room service, etc

used the coin operated laundry

going, so after replying to the text to explain no towels or coffee replenished each day although room service

room service, hospitality, and location very good.

the location and friendly bar tender.

t get room service, including new towels for our entire weekend stay

very good breakfast selections allowed us to

location and free breakfast/wifi, quick valet service

hotel also allowed me late check out, which was much appreciated as my flight was not until early evening

weren't told that room service needed to be requested by 8am so we had two days of a non-house kept room

breakfast was as is the custom with hampton inns wonderful

the kitchen stuff did work and the beds were clean

went to go to room couldn't even get to room for people just standing and staring at us and our parking spot

they were all in the bed and kitchen

got kitchenette but no utensils had to pay 10 to take trash to dumpster

i like the fact of having security present after hours in the parking lot

the parking lot was a mess

love it very clean quiet and pet friendly

wifi signal for tv was very spotty.

free parking but the parking lot had big pot poles

no working ac units in two rooms so had to be moved rooms three times, no pool, no working guest laundry,6 out

they didn t change the sheets after the last people that stayed there, since they didn t have laundry

the fact that we didn t get mugged whilst doing our laundry. this was a welcome relief!!

house keeper having sex with alot of the customers and they also have casino games hidden in the laundry room

laundry facilities were available.

one feature we especially appreciated was the guest laundry, which was incredibly valuable during our road trip

one staff member was rude a lot, laundry facility was down so had to go hotel next door to mine to do laundry

secluded. the pool outdoors has no shaded protection

didn t like that there wasn t that many parking spots available

was not told about the non refundable pet deposit of $75

not to mention the big bag of laundry in hallway as well

really needed to do laundry, but only 1 washer machine and 1 dryer worked

the pool wasn t open!

really nice hotel hot breakfast

pet friendly, nothing against pets, but i ended up on the an elevator with a huge dog, i'm 6

and courteous staff, from check-in, to kick-back to housekeeping if you asked for tissue, laundry bags,etc,

only 1 washer and dryer for all the guests (unless you pay for laundry service)

the laundry rooms were adequate but have no ventilation and how the pricing works is totally confusing

pet in dining area.

no access to pool or gym

requested for non smoking and smell was unbearable

few snacks and breakfast consisted of the heat and serve sausage biscuits, and prepackaged little muffins

close to restaurants. and we eere glad no smoking area.

no free breakfast as advertised

great location great breakfast

great location. clean comfortable room. well-lighted parking lot.

very clean outside. lots of parking spaces.

the breakfast was just a microwave sausage & bun. it was okay.the location was good.

the neighborhood was not good, creepy looking people were hanging out around the parking lot

the meth heads hanging out in the parking lot and around my car.

i went to do laundry and asked where it was located and they didn t tell me the dryers didn t work so i

right infront of the room the laundry staff was going in and out of that morning

front desk and housekeeping staff were super friendly, there was ample parking, and there are multiple fun things

the breakfast was great

our stay was wonderful with our pet.....nothing we did not like.

i didn't get to breakfast. others seemed to enjoy.

beds were very comfortable, hot showers, full breakfast

parking lot

the room was comfortable and clean and the breakfast was fine. parking was easy and free.

was broken into during the night and the security camera did not cover the back area of the parking lot

the laundry facilities weren't available for some reason, so we had to use the laundromat across the

asked where laundry was located, told it is only opened between 10 to 4

laundry closed too early

no laundry facility on the property, the vending machines didn t work

the use of the laundry room used to be an amenity but now it is not

everything including the laundry room

of town, gym equipment was lacking and some of the equipment did not work - room was not cleaned, laundry room

pool could have been cleaner

during the night had trouble with tv and wifi not working, tried call service desk , phone out

indoor pool looked better in the picture

amazon like security cameras in the halls, laundry was poorly folded, air conditioners need attention bad

the manager parked his car in 2 handicapped parking spots at the same time leaving nothing available for the

family of 4: we were all impressed with cleanliness, large suite, and the breakfast.

gym equipment was

several breakfast choices

the laundry facilities and vending machines were right across from my room

manager is very accommodating, caring,and helpful everything you need is at the hotel from,laundry, full stove

she only said i was working back in the laundry room and that she could not find my reservation

i don't think they provide laundry detergent for their facilities.

the laundry area, lobby & guest rooms were exceptionally clean

free parking and laundry room

they let us store our bikes in the laundry overnight instead of our room

they give room by laundry room and baggage room that was very noisy and the staff start make laud noise and

breakfast was amazing, beds were comfy and rooms were awesome. the staff was exceptional.

plenty of parking spaces

enjoyed the pool, staff was extremely friendly

helpful staff, check in easy, wish it had breakfast,

did not eat breakfast

bed bugs everywhere. mold in the room. smelly. drug injections in the parking lots!!!!

was no breakfast unprofessional staff

no laundry!

no real room service

liked the fact it was close to everything but i did not feel safe people in the parking lot talking loud

there was a lot of activity in the parking lot of the hotel

more of a pay by the week place with suspicious behavior at some rooms and in parking lot

fully equipped and on site laundry facilities clean and tidy

they have a very clean laundry room and, we were in winter, but if you go in summer, there s a swimming pool

kitchen and laundry.

liked the outside grill, great pool;we used the laundry facility on premises staff was just lovely, accommodating

the laundry room was never cleaned

the location and the facility. the laundry facility for guests is a plus.

tammy also was rude when i came downstairs to the lobby to let them know we didn't have any dirty laundry disposal

there is an outdoor pool, and indoor exercise room

the location and breakfast was great.

we let the kids swim while we waited

outdated, broken furniture, elevator dirty, pushy employees, raggedy luggage carts, laundry room not 24hrs,

no pool and the laundry facility was not open

friendly staff, onsite laundry, comfy bed, clean

pipes were really loud all night, i don t know if they were from other showers or from the laundry

amazing and i had access to a stove & local stores the breakfast is also free and they have a laundry facility

love the breakfast, and wifi quality specially

in was then sitting in the lobby watching tv jumped up & yelled that we owe him another $25 for a pet fee

is pet friendly, but they wanted $20 a dog per night

wifi is password protected and i was not told the password

are drug dealings going on day and night staff try to get in your room without you knowing the wifi is terrible

nice and clean hotel with pool, workout room, business center, laundry room, outdoor seating, nice lobby, very

i loved that there was a bar in the lobby

pool and location

gym

nice and clean hotel with pool, workout room, business center, laundry room, outdoor seating, nice lobby, very

large room, great bed and great facilities, including a coin operated laundry

the laundry didn t offer a credit card service

great location next to a huge shopping centre. laundry facilities were really good.

there were rose petals left on the floor by the bed

went into the parking lot and booked a room through booking

huge room! free laundry!

breakfast selection was fantastic, as was the wednesday evening social

breakfast and social hour were amazing

clean, comfortable, separate living and sleeping areas, useful kitchen, safe area.

they had a large pet area outside

breakfast was gone when i got there

the wifi was not good.

very clean, pet friendly, and very safe

poor cell service must use the wifi

room was clean, beds were comfortable and the parking lot was well lit

the set up for the room was like a condo and accommodations for laundry were awesome

loved it was pet friendly and the laundry is free

laundry facility needs new washers

room was spacious and the accommodations were excellent and the laundry room on site is super convenient when

the location, parking was abundant, staff was friendly and laundry on site was extremely helpful

a pillow, i went to the front desk and the girl in charge, very kind by the way, told me that the laundry was

no plastic bags for dirty laundry

food (or breakfast) was substandard

easy access. plentiful handicap parking.

it also had free parking on the premises

hotel had laundry, which was a huge bonus

the breakfast was wonderful and the hotel very clean.

i liked the size of the room and the comfort and i enjoyed the free wifi

parking was plentiful in front of the lobby entrance

clean rooms and very close parking

guest laundry facilities available

spacious rooms, laundry facility and good coffee!

or available windows and card reader covered laundry machine grinding and personnel just wrote it down instead

no soap in laundry room or market staff not friendly pool was ice cold

no change for laundry use.

gym very grubby, pool closed, bed not overly comfy

the to go sack was cute and a great simple selection that even our picky kids loved

the kitchen was dark when i left at almost 10am

pool was down and they had stopped continental breakfast

worst of all was the gun shots while we where in the pool with our kids

the indoor heated pool wasn't heated it was ice cold.

the rooms were nice and clean, breakfast was good, friendly staff.

the indoor pool was cold

major network television wifi worked but no internet connection, had to call the front desk

the pool is freezing in july. that's so frustrated, for kids.

pool was closed for maintenance and that was main reason for booking this location

nice breakfast

the pool was dirty.

good breakfast with many choices

the breakfast was not impressive compared to the high standards of everything else.

the bar &restaurant

bar area was clean and had a great vibe

the dinner i ordered from room service was delicious (it was salmon) i appreciated the free shuttle service

she did not read what was aloud and not aloud ,only she mention was about the bar and pool times

wonderful breakfast was included

the management was improving the location with new flooring, an air purifier near the laundry room

needs more lighting in parking lot at night

pool was absolutely filthy

the location was good, felt safe parking my vehicle overnight.

breakfast was fantastic because there was so much variety & everything was fresh and nicely put out

wifi was terrible

the parking was in the dark, this was not safe.

room smelled smoky and i got a non-smoking room

breakfast was amazing, i made my own waffles

blankets burned by cigarettes on a non smoking room ,really bad smell on the carpet and towels breakfast is a

bed and pillows, free parking, relatively quiet, good shower pressure and temperature, and overall good value

pool was completely disgusting and although people wanted to relax and sit outside, nobody wanted

could have been a bit cleaner in room & outdoor pool needed a good debugging

had people drinking in the parking lot

parking and safe area