handicap parking not closer to entrance

no breakfast of any kind

personality-very concerned that we had only two people in room, a/c was noisy and continental breakfast could

the bed was like concrete, breakfast was minimal choice of 2 dry cereal or make your own waffle.

the continental breakfast was a joke with only cereal and waffles plus the waffle batter was all the first

-convenient parking -the staff was nice

a hose going out the window, duct taped in place for cooling, but it was 88 in the room, the parking lot had

window overlooked the lobby, there was no breakfast, and the water came out orange and fuzzy for the first little

some meals off of the menu and the bartender insisted on bringing it up to the room

the openness of entry, bar and restaurant great place to hang out with fellow

room looked into the pool, dark and stuffy, no info on the restaurant or surrounding attractions and the bathroom

complaint would be the noise from the pool (our room was overlooking the pool area and you could hear the kids

there was a man sitting in stairway smoking

was a non smoking room but still could smell smoke

no breakfast

in both beds, smelled like smoke in a non smoking room, dirty towel left on the bathroom floor from previous,

the breakfast was just so so

good breakfast.

clean in all areas; lobby, breakfast area, and our room

big room.. pet friendly

1/2 of gym equipment was missing

staff was very nice and the room was spacious and comfortable the continental breakfast was very

shower, hot tub and pool were excellent

they had a bar however it was not open

booked a room with a king bed and sofa bed because me , my husband and our two kids

wifi access was terrible

the other room we had they locked us out the second day, the pool was closed due to a failed inspection and

restaurant / bar service could improve

not pet friendly as it said under amenities! we left and found another hotel!

sadly i only chose the hotel for the pool to take my kids there this winter

no kids menu in the hotel restaurant, pool was to chilly for me

early check in accommodation

room very clean. good breakfast

small pool

room was very up to date and clean. pool was warm and clean.

free breakfast, close to shopping, clean

heated pool and whirlpool was great

clean, comfortable friendly staff. did have free laundry & full kitchen

the laundry room was awesome, since i had to do my son's laundry on our visit

clearly, comfortable, gym and free laundry all pluses. really nice having a full-size fridge!

parking

kitchen is convenient and stocked with many essentials

dirty laundry and trash sitting in the hallway and then we woke to a double charge on our

was broke and it was a very long walk to laundry without the elevator

we don t have to use elevator, the view, there is a nice lake with ducks outside, they have a laundry and

the pool was wonderful and deep

to recommended pet entrance not locked at night and entrance not in populated area of lot

i did not know dryer was broken until i had already washed my clot had to find a coin operated laundry to dry

there was no air conditioning in the breakfast area either and the washers for laundry were in the same area

laundry all my clothes bc that place smelled so bad

the floors were filthy, had to go back and forth with the front desk to get new sheets, offers laundry but only

it is a good value for the money including the breakfast

parking lot was like an ice rink

the parking lot looked as though it hasn t been picked up/cleaned in a year

hot tub/ spa not working. price was a little high.

spa tub was in kind of beat-up condition, and i was hoping it would be in the suite, not the

the parking garage is a block away and behind the hotel

the laws in illinois, but some construction workers who had been at the hotel were outside in the parking lot,

there was sufficient parking and a nice outdoor pool

the wifi

quiet hotel, sufficient breakfast items and comfortable bed

limited fitness facility and nonfunctional tv in fitness room!

laundry machine only washed cold, wifi didn't work on 3rd floor, door lock was funky.

they have great laundry services too, pool was out of order this go around but i can't wait to try it next

the laundry room was not good. only 1 of each machines were available for the entire hotel

three person line, bell pushed twice and no response from attendant that was folding laundry in the back with

used the laundry facilities while there

wi-fi wasn't working. loud noise from laundry area after 8 pm & london refrigerator.

the laundry machine was there, but i wasn't sure it was clean enough to use it

staff was very friendly. nice, clean, and comfortable room. nice variety of foods for breakfast.

liked how the spa tub was in the room instead of in the bathroom

super clean. best deal. good breakfast.

laundry in the halls all over the floor

laundry person very loud in the halls and when other employees asked him to keep his voice down

i wish the room had a baggage stand and bag for dirty laundry.

the gym was good

pool noise kids

free breakfast and paid laundry on site makes it appealing for the long term stay

the dryer didn't work in guest laundry and they wouldn't let us use the staff dryer so had to take wet clothes

no pool

fake eggs and rock hard biscuits went next door to mcdonalds for breakfast

breakfast was ok. room looked spotless and pleasant

guest laundry available on the 2nd floor

the cleanliness and pool

specifically asked about breakfast before i booked because we had a 5-state gymnastics competition and wanted

sometimes the wifi was a little weak, but that s to be expected with so many people on it

the room had a little kitchenette, so i can microwave things and not have to go out to dinner

room to close to laundry room.

there was no laundry soap in dispenser, had to wait for front desk to get some (hailey was great, went out of

i was to close to the laundry room and i'm a light sleeper

breakfast was good. beds were comfortable, and very clean. i would definitely stay here again.

clean quiet room. gym and pool

room we stayed in was above the hotel laundry room

and recently remodeled rooms, close to airport and some good restaurants, indoor pool, guest laundry, great

the indoor pool was a little cold.

clean nice employees. large room great coffee and breakfast. beds comfy

arrived early super early they aloud us to stay and catch a nap in the parking lot

there was plenty of space for the kids to move around in the loft room

great shower, kitchen with full size appliances, table with chairs and sitting area with nice large tv

the room was big and had a full kitchen

pet friendly clean convenient

our stay on the backside of the tallest building was very quiet - no road or parking lot noise while sleeping

laundry facility for guests had lint and garbage all over

the room was great! the pool was good for the kids. check in was smooth.

pool and gym were nice

the room was great! the pool was good for the kids. check in was smooth.

the lobby was clean and welcoming with ample parking available

room had a very odd uncleaned smell to it like dirty laundry

things i really liked were th full size fridge and the ability to do laundry right there in the hotel

the breakfast bar is kind of lacking.

it was great to have a kitchen

breakfast was to die for

comfortable bed spacious room big fridge nice furnishings also was pleased that there was a guest laundry was

maybe list all kitchen supplies provided in the suite, there is only the bare minimum

very clean! pool and hot tub were very clean as well.

makers for the breakfast because the one waffle maker was super slow, and there was a ton of kids wanted waffles

tables in the morning for breakfast

00 non refundable pet fee

the room was very clean and comfortable. it was nice to be able to bring our pet along.

it was clean, the pool was great, restaurant on site and wonderful staff!

maybe a little bit more parking space, but that s sort of a nit (we got back from a concert and had to park a

we did not use the bar nor the breakfast but it looked nice and there were several individuals enjoying cocktails