buffet food and coffee bar were fantastic.

as a dog owner, i was especially happy with how pet-friendly the hotel is it made such a difference

the staff was so helpful, cheerful and very kind to my two young kids

stayed at dreams cap cana resort & spa to celebrate my birthday and everything was absolutely wonderful

the staff was so helpful, cheerful and very kind to my two young kids

all the waiter & bar attended magnificient

room service wasn t that good,no tv in your bed room. broken toilet.

housekeeping (not leaving towels, not coming at all, taking my robes and not returning them), and room service

wifi in the room was $12. room wifi should be complementary.

my opinion this resort is the best all inclusive adults only resort in the region and quite possibly the entire

room service - they cleaned the rooms properly and regularly restocked minibar

a courtesy hair wash and blow dry at the spa would be a great way to promote their other services

we like the room with a large desk so that our 2 kids can read and write together

this is ok for kids but for a 5 star hotel, you should add some classy options here, e

the breakfast options were amazing great food in every aspect.

great buffet for breakfast

wonderful, just perfect gym that i have never seen in the other hotels of the same level

less breakfast options for an all-inclusive resort

i stayed on the adults only side as well and there were kids playing pool in the sports bar at 1am

the sports bar has 2 pool tables, that's it

pool water in the preferred was too cool for us but, that could be the time of year

green juice at breakfast is delicious

odalis and raudi in the pool area, they made our stay unforgettable

great service great pools huge rooms perfect wifi all the

this is an adults-only resort, not children getting candy for halloween

the rooms beautiful views. the service top notch. food great. spa services excellent.

property is spectacular from the rooms and the pool to every detail throughout the hotel

some credit during the stay. the pizza at the pool could be more gourmet and lighter.

breakfast was excellent and the location was great. too many mosquitos!!!!!!!!!!!

luxury suite was amazing had our own private pool and golf buggy to get around in

private swimming pool golf cart amazing beach (outstanding customer service, bose sound system, wifi) wonderful

golf cart and plunge pool. concierge service

are limited, amazing if you like golf or just want to relax on the beach

for 2+2 kids we was oblidge to take 2 suites.

bar tender disappeared quite often and they didn't have rum for the 5 nights we stayed there

the breakfast was delicious and the property is quaint & calm

lovely garden with nice breakfast

breakfast was excellent, and the location couldn t be better, so there s definitely value here

the breakfast was not very good and yet somehow $50 for 2 people, even though using fruit and things

the hotel provides you with golf carts to navigate the property

having access to a golf cart and bikes was key

we thoroughly enjoyed the adjacent golf and spa facilities and the convenience of full-time use of golf carts

was perfect and above expectations: - the bedroom was huge, 2 bathrooms, a big terrace, a small kitchen, always

we have done it all; ridden bikes, beach, pool, ecological reservation park which is absolutely beautiful, and

sometimes there were groups of noisy drunk people staying late at night in the jacuzzi or by the pool

-actually it's nice to get from the beach to your room without a golf cart

and the wifi was working excellent also at the beach

waiter service in the beach bar and grill was really hit and miss

it is bright, colourful and large, but upon closer inspection is actually quite boring for kids

the shuttle was free to the airport and timely

nice bar an pool plus gym

large outdoor patio alongside the pool

free wifi

the room service doesn t work 24h, and my son go sleeping with hungry

we missed the breakfast time, but the staff saved our breakfast in to-go containers

room service

friendly cafe downstairs for breakfast

that was the only hotel available at the time, but didn't have hot water, wifi was sucks, the noise from outside

pool and staff

was absolutely no wifi service

super clean. the breakfast was good and it was good value.

wifi no credit card machine to pay had to leave the hotel and go somewhere to change currency to be

breakfast good enough

amazing breakfast in a beautiful, modern restaurant

the gym is brand new also great work

location, nice pool, clean rooms, good value, ample parking, secure rooms, good restaurant

gym excellent

wifi was good in my room as well

food at breakfast and lunch was delicious

broken door handle laundry service is really

my plane going back-and-forth so if i was to ever go back i would never send my things to the laundry service

very friendly and helpful staff. excellent breakfast!

but all the stores& night club& casino, night shows are on the kid side

two things i didn t like that for breakfast they didn t make fresh pancakes and that our room was on the

the rooms were nicely kept, the pool area was great for relaxing, and the food was fresh, tasty, and offered

gym was open and was really nice to get a couple workouts in especially since i over indulged daily

you can expect the best food hats off to the chefs and kitchen help

the gym ok but many of the fancy machines aren't plugged in

the spa and gym didn t work

in condensation and we had to request new bedding because the sheets started to smell like wet laundry

for luggage pickup never came i room was near beach area futherest from lobby, room service for breakfast never

food could be improved and service in the bar near the beach wasn t good

breakfast was excellent - variety, service...

amazing hotel, adults side is all new.

wifi system/process is not very efficient for guests

beach bar great (awesome lunch) the view from the beachfront room was also perfect

also all staff at lounge at the lazy river pool and other pool that connects especially at the bar at the end

staff was very professional i d like to mention some names like yonathan the bar supervisor, andres the maitre

especially at the bar at the end of the pool after the lazy river pool and the ladies in the casino at the desk

the laundry service was frustrating, with damaged items and unclear billing

and there was also no room service and we were told because of the

was so kind and professionnal) - the a la carte restaurants - the spa - the lounges - the pool

at dreams palms beach, i loved that the resort was small and i didn't have to take a train or golf cart to go

clean, good food and instalations, hospitality, beach and swimming pool

laundry was always delayed and they never provided wash clothes

one example of that - 1 small load of laundry cost $120 & took 2 days & 5 phone calls to get back to us

great resort and friendly staff , food was great and kids had a lot of fun .

limit food option especially for breakfast

the majority of the guests are older or had kids

the kids had lots of fun with the birds in the park

and i bought two rooms one for kids and another for adults both came with two beds even tho' i asked for one

and i bought two rooms one for kids and another for adults both came with two beds even tho' i asked for one

the tv outlets dont have covers very dangerous for kids

the kids had lots of fun with the birds in the park

to the pool boys who served us mr

all restaurants were good and room service was pretty fast

the buffet during breakfast and dinner was slow, out of items, etc

the breakfast staff at the buffet were great

room was clean and spacious

kitchen not open now

were not enough toilettries as expected and you had to pay additional deposits for the pool towel, wich was not

the pool is gorgeous and the food top notch

breakfast could be better but was definitely would stay there again

breakfast good, nice pool, friendly reception

communication with the laundry service was a bit off

laundry service doesn't work at all

todo work with the service of your staff (in general), the train waiting time (too long), the room service, a

we got to have dinner, breakfast and lunch there, and all 3 were good

enjoy the limited option in the room service menu, alcoholic beverage options not to quality standards, cuts of

wifi was not consistent

you will receive alot more perks, such as free room service - which mean you can

the disco was closed while the casino was open

complaint was that we were in the adults only in building 4 and there was no bar near that end of the resort

water sports, pool activities, tennis and golf

gym is very very good

room ,scenery, pool, beach

the pool is amazing, and there are a lot of pool more around the property. rooms are perfect,

also i would suggest golf carts to carry ppl from the ocean view areas to the lobby and shopping areas, it is

the best meals were the dominican ones, especially the breakfast buffet, amazing

the laundry service was

the all inclusive drinks and adult only pool location were great

room service as expected breakfast took a while but it came hot and when i needed assistance for

room service menu is the worst i have ever experienced in my life

8 the amenities were fun, night club , casino, bowling 9

terrible, no accommodations for family with kids and the elderly in regards to transportation on the property

the food was excellent. the pool is amazing. and the service was exceptional.

family resort, lots for kids to do

babies pools and water park are amazing, it s a very kid-friendly hotel

the pool was ice cold and completely empty; there was no poolside service, no swim-up bar, and no pool

close to the beach. huge pool. lots of activities for the kids

otium travels were great for excursions, room service was 5 star towards us, bar service was great, transfer

very good breakfast

the next day the call us a 8 am in ther morning to offer us a breakfast which results it was not actually a

room service is non existent

with everything you might need, although towels were unavailable for a couple of days due to a laundry issue

more plastic things like tupperware for kids

s not many golf carts available and waiting for the car train sometimes takes quite long, on the check out

beach bar is on food truck, bad domestic drinks

you have to go to a bar truck to get drinks which is ok but waiter service would make it better

gabriel from the pool bar area, who without us even asking proactively approached us to offer the entire bar

suite with pool access was a dream

breakfast was fantastic, especially getting the fresh omlettes and fruit

the staff too were excellent except the bar staff would serve people who came to the bar after you

was a bit off the path, we needed a golf cart to get to the beach(15 min walk) for that reason i put 9 out of

great place to take kids

the pool area is outstanding clean and have plenty of cabanas, chairs in the beach area didn'

the spa was overcrowded and the massage rooms were uncomfortable

the beach is amazing, the spa incredible and nice swimming

kids zone was excellent and my boy begged to play there all day

didn t do our laundry that you have to pay for on top of this expensive stay at their hotel

it will take 5 minutes, then he said they were preparing the room and fixing the sofa bed for the kids

not like that you had to stand in line when u go to breakfast to book only 3 nights of dinner

best thing about the resort was the spa

very beautiful, they think about everything the room service 24/7 was my favorite

two improvements that could be made would be the room service and dinner food

room service had trouble getting our order right several times.

i also recommend that it should be a beach bar open longer and with music during the day

i booked a room with a private pool and it was perfection

breakfast was amazing

the pool area closing at 6 o'clock

breakfast buffet had a good selection and was easy to navigate

kids club team are very good and always helpful

room service the pasta was great

morning breakfast buffet was probably the best part

the pool isn't very large, but it's clean

the pool was not very busy, downside to that was our 6 year old had hoped to make a few more friends,

the roof terrace spa had the waterpipe faucet broken etc etc

the pool was huge and relaxing with plenty of loungers available at any time of day

one of our favorite parts was the large swimming pool; it was surprisingly quiet most of the day, almost like

location and nice swimming pool although water could have been clearer

on the app they say there's a pool but when we arrive they said there's no pool for our block

the large, clean swimming pool was another highlight perfect for relaxing after a day in the sun

no laundry 2

were missing a laundry rack to dry our swim equipment and towels

kitchen area was very old and not so clean, we were not using it, so that was ok, but in case you

kitchen needs a sink

breakfast is good but they need to make sure that breakfast is served hot

and bright apartment with a well-equipped kitchen near los corales beach

one-bedroom with a proper kitchen and lots of light

we also really enjoyed the breakfast each morning

location near the beach, spacious rooms with kitchen and fridge, kind staff, free safe

breakfast was lovely, and the staff were some of the most helpful and kind we've encountered

they did my dirty laundry at a reliable price compared to other hotels ive been to

-b&b own laundry service

breakfast was repetitive and small no laundry rack with minimal outside space neighbourhood is super ugly with

a bag of laundry was $5 (no coin machines) done quickly for us

the wifi worked well- i had no problems making work calls via skype

laundry service there is 5 usa for each item you want washed

wide resort , spacious room , clean , lots of pool. staff super nice

one bar wasn t included in the all inclusive

pools are excellent easy access to pool and amenities clean area at the private beach

they have a buffet so many kids and adults was not wearing masks

so you know the pool is really just for chilling out with the legs in the water, and i would also say the value

parking

the pool was just the size enough to enjoy water

connected room for the kids with pull out bed hosts marcus and magdalena run a fine place

the owners are so kind, so friendly and markus is a real chief in kitchen. many thanks

locations, transfers to the beach, cleanliness, great pool, helpful and nice staff, reasonable prices at the

pool area was large and the pool was a perfect temperature and very clean and clear

struggled a bit with the wifi sometimes and would be great if we find at least a basic coctail list in the

also theoretically stuff in golf cards should be driving you from one place to another, but when i ask them,

when we need to check out, no one sent golf cart for the suitcases

the club kids was really good, the buffet and all the staff

want wifi in your room, you need to pay and some restaurants are only for vip during lunch time

the hotel did send the to laundry service, but the clothes were ruined

laundry facility but i knew this already before i got there

desk explained to me what s included on premium with unlimited bar at the lobby with snacks & room service

also the mini club for the kids, my daughters loved

no advertised casino no advertised mini golf towel not changed in room

wifi was extra fast

lean big room and good breakfast and excellent wifi

breakfast is tasty but not too much

the ceiling fan was to loud. and the room service cleaning needed more attention.

the lady cooking the breakfast and the waitress were also nice

didnt like that i had to keep asking the front desk about dinner reservation, things to do, laundry service,

laundry: bring what you'll need for your entire stay

beautiful grounds loved the pools and swim up bar food was very good

no wifi once you pass the lobby

no pool table

pool on the roof. breakfast.

is well maintained - in the room there was a smart wi-fi tv -wi-fi working ok -room facing the pool with a nice

wifi horrific

and shower dated uncomfortable furnitures had no hot water problems with electricity dirty pool

the staff was very kind and helpful, the breakfast was great

breakfast wasn t included

breakfast calm place

the apartahotel has very clean rooms , beautiful swimming pool , friendly guests excellent wi fi angie is there

pool, ogi the manager is great, the food

dirty sheets, the room is stale, noisy, and the pool can't be used because it has a broken pump

quiet, great staff, great price, secured parking, breakfast included

weak wifi

wifi was barely usable outside of the lobby area

comfortable beds, breakfast in the price, good ac. easy to park by car. wifi. very good price.

no wifi 4

was amazing specially getting to experience all restaurants, bars, and pool

pools and dining options

food at the restaurants more vip liquor, and more brands because in all bar were diferent the

also loved the free room service and many restaurant

, erin, anyi, dolores at the main pool

the kids loved it

lots of pools and beach front

enjoyed the pool activities

the room service menu, and they used to stock the room with alcohol and fruit

room service was cancelled on us without notifying us so we did not receive dinner our first night,

i couldn t fall back asleep and had to get up to go have breakfast

the breakfast was simple but flavorful.

breakfast was ok and the price fair

the breakfast looked inedible (a mess of eggs and who knows what) and there was rarely enough coffee

a good, clean hotel with breakfast near the beach

and their kids were using every single private pool on villa 26

upstairs neighbors who started using our private pool in our absence and in our presence lately

everything was 10/10 except our upstairs neighbors who started using our private pool in our absence and started

the clean areas, everything around looks and it is so clean, the pool areas are big and for the kids is excellent

some things like wifi and spa (massage) are expensive

my kids loved it also

willy and team always made great drinks at the bar and kept them coming

good swimming pool for kids