new building did not have a laundry room

room, friendly staff, great price, laundry room available on site, but most importantly was the security of the

access to laundry, and fridge, and shower was also nice

i arrived, i had to stand and wait for a receptionist as they were doing their laundry (another guest told me)

safe location, cleanliness, on site laundry, price and friendly staff.

also, noted garbage piled up at multiple exits, the laundry room needed cleaning and the hall carpets were

lighting wasn t good at all and laundry soap was supposed to be available at the front desk but it wasn t

the vending machine was helpful and i could do my laundry

parking, and clean!! plenty of light in parking lot

breakfast menu was adequate and fresh, the pool warm and relaxing and the open field for my service dog to run

pool smelled very weird. ended up not swimming in it.

parking is a nightmare

the breakfast was super good and the staff was very pleasant! it was an enjoyable stay.

the staff was amazing and the breakfast was way above average

fun in the pool

the pool was fun for my kids. i liked that they accommodated me and put us on the 1st floor.

the pool was fun for my kids. i liked that they accommodated me and put us on the 1st floor.

the whirlpool was non existent even tho it was advertised and the pool was

nice hotel. clean and convenient. good breakfast.

pool was way to small and area needed to be kept up

laundry on site, staff is sweet as can be

could have had a little more options for the breakfast menu.

pet friendly and well maintained

i had to drive far to get downtown. there was no jacuzzi in the pool area.

good except the pool was closed

didn't have linens for the pull out sofa, was told to come back in an hour due to laundry being done

guest laundry out of order

so we went to our room got our laundry, go to the laundry room and the dryer is out of order

pool was broke the laundry facility was out of order and way to many dogs stay in the property im highly allergic

breakfast is good.

pool & fitness center available but did not use

breakfast. room. hotel. inside pool etc

it was supposed to be heated but it was so cold my kids wouldn't swim in it

they had a bus load of high school kids on property and they handled them well and the kids were well mannered

free parking close to where i needed it

on site coin laundry - we were there for basketball tournament so it was inconvenient to find an off site

s a small thing, but having the laundry bags in the rooms was something i missed

there's no place to do laundry at all

didn't like the fact that there were not any options for guest laundry

small parking lot

free laundry

staff has been great, laundry is free which has made my extended stay better

great location, excellent price for value. free do it yourself laundry.

parking is also free

good breakfast

terrible put in room next to elevator you could hear it going up-and-down all night long kids screaming running

the location was convenient to shopping and eating. the pool was very warm.

pool is out for right now

the pool was closed and the fountains weren t running

hot tub didn't work the entire stay and the swimming pool water was freezing cold

there is a swimming pool, hot tub and fitness room, also a laundry room

when i needed to do laundry they were out of detergent and the front desk didn t supply any

the fact that there is no guest laundry i mean how would you expect us to swim in the pool and not able to wash

i didnt mind paying an extra $20 a night for my pet to stay, however i feel the room price did not match the

the hot breakfast was excellent

the laundry room was clean, washer and dryer worked excellently at a reasonable price

of the draw for me; the walls seem to be toilet paper thin and there were 30-40 kids running nonstop up and down

definitely will need to go back when the pool opens and stay as a family

(points for having a solid gym with great machines

the cleanest, dead bug outside our door and by the gym, floors in the room were sticky, and in general the whole

the laundry room was available and worked well

left for good also the lights went out in the bathroom in the room and there was no light in the laundry room

when they fiinnaly give me a room it wasn't any sweet it was next to the kitchen/ laundry room on 1st floor

didn t get to enjoy breakfast because a soccer tournament was going on and i guess most of the players stayed

the parking lot could definitely use a cleaning.

this room's tile shower floor was not done correctly and the water sat pooling around the toilet and wall after

was advertised that there was a pool and spa/hot tub

good enough little gym

parking was a little cramped

called for room service and guest service and no one answered

no breakfast included even though there was added charge for breakfast. no laundry.

no breakfast or laundry

the pool was a good size and opened/closed at decent times

clean , friendly staff , great location and has a bar and restaurant on site

nice location. friendly staff. indoor pool the kids loved. large clean rooms.

a printed piece of paper saying they were assisting with laundry was inside the picture frame

the hotel's fault (covid unfortunately) but we missed out on the real breakfast i've known them to

family's around us were told they were out of milk so the kids had no cereal, eggs not replaced after 8:45, no

family's around us were told they were out of milk so the kids had no cereal, eggs not replaced after 8:45, no

was old and dirty i didn't get my room serviced not once even after asking

there was dirty laundry left in the room they put me in and i moved to another room that wasna

laundry facility was not accessible so the front desk did my laundry

we looked for the usual laundry bag in the closets to use for dirty clothing and there were none

the guest laundry room was closed also

needed to ask for help to operate the coin laundry as there were no instructions and it was tricky

it does offer a laundry room

new, spacious rooms that are very cleann. laundry facilities available. great breakfast too !

we were put next to the laundry room

was of a good size and the parking was plentiful

needed more handicapped parking.

laundry is available on site in that hotel

heard everything when they were washing laundry. doors were slamming

the laundry room was very small.

the laundry room they offered was out of order so of no use, and the room may have appeared very nice

also, despite the description of in-room amenities - there is a shared laundry and not a private, in room

room was on the first floor, right between the lobby, a laundry room, and am outside door

it said courtesy laundry room you would think it was free but it was not.

i was also located right next to the laundry chute

the laundry facilities

convenient laundry room, rooms are very spacious and updated, the bed was amazingly comfortable

i liked that it was big, the rooms were comfy they also had laundry and ice!!:)

i needed to do laundry as we were on a road trip and it was absolutely hell trying to get quartersud83dude1e

laundry room was in a different building on the 2nd floor, and it was really hot

the heated pool was fantastic

breakfast was good and kept stocked, pool was clean and nice.

laundry room under repair

and they even have complimentary laundry machines

free laundry facility

was great, lots of options, staff was very friendly, my two sons were in the pool and she offered me water and

we didn't use the pool, though

every layer either had someone else hair or huge stains, or cigarette burns and it was a non smoking room

also other hotel guests threw food in the parking lot (specifically bean dip) and it landed all over my car

we chose a smoking room (because we do) and were impressed that the room had no residual odor from previous

that we only needed one he explained how to cancel it and get a refund has free breakfast, free wifi, easy to

breakfast was waffles!

the smell in the laundry room

there is also room for semi truck and trailers for parking, as long as you can get on the driveway

no wifi

no hairdryer like they said, no swimming pool like they said

rooms were supposed to be non-smoking

our room had a strong smell upon entering. it smelled of old, damp laundry.

fitness room- tv didn't work properly and the treadmill was broken

breakfast was delicious fresh fruit, eggs, cereal coffee and your choice of pastries or bread

nice location, parking lot was well lit and very quiet. loved the apartment size fridge.

even though i had reserved for 2adults snd 2 kids, he said he would have to charge extra

or return no discounts at all ,, room service was nonexistent,, no vending machines at all ,, laundry room was

laundry facilities

there was plenty of parking. i could see my car from my room.

cable and wifi.

wifi did work good

noise from laundry next to room 405

cost of laundry also not giving medical rate

pool was the only disappointment

very clean - functional ac - ample parking - there's a biscuit place nearby with great breakfast

i had to wash my hands either with the shower gel or the dish detergent left on the kitchen sink

by the time we went for breakfast, there was 'very little' to eat

covid the breakfast options were horrible

exceptional breakfast. a/c unit worked great. clean.

we were unable to have breakfast due to home damaged, we will try breakfast when we have time.

very clean great breakfast

we nice to have guest laundry facilities as well

very clean and friendly. amazing breakfast. my children loved it!

my kids enjoy the breakfast as i enjoy the sleep

front desk staff were super friendly, breakfast was fabulous

my kids enjoy the breakfast as i enjoy the sleep

it was close to the national cowboy and wetern heritage museum. the laundry facilities worked.

spa tub was dirty, room was next to laundry

the laundry room should be provided with working bill changer

room was past the laundry/service room (first floor) and our hallways was often blocked at inconvenient times

rainforest ole coffee nice laundry room

really enjoyed the pool, hot tub, laundry room, a

hotel was modern, comfortable beds, room service, restaurant and bar onsite, and nice gym

roof top pool

breakfast was was on the below average side. bar a little over priced!!!

the pool was closed for the season.

hotel was modern, comfortable beds, room service, restaurant and bar onsite, and nice gym

told me that they don't offer that right now because their power was out and they're behind on laundry

no microwave. bed to hard for my taste. parking is limited.

room, the room service was phenomenal, the breakfast was delicious, everyone is beyond courteous, the

i think we had kids in the room next to us, they kept opening and closing the door and it was so loud

rude staff, gross coffee, stiff bed, no room service, bad view.

it's lincoln inn minus towels ice soda laundry breakfast or door locks

asked 2/3 different people about the laundry room and same answers from all was when they feel like opening it

off and put it in a trash bag with your room number on it then you have to carry it down to the laundry room on

pool was closed and gym was locked

late check out time was a nice bonus

the wifi had gone down so it took a little longer to get checked in, but that wasn t a big deal at

air conditioner didn't work in fact i had to practically sleep in my car the first night in the parking lot ,

towels are too small and it's a little complicated getting in and out of the parking lot from classen

there could have been some extra towels when needed and better parking for your customers

swimming pool was a pleasant surprise.

also, we noticed that the floor of our room was shaking a lot, but i think we were next to a laundry room so

i was expecting on-site laundry but there was none

the breakfast was amazing! the staff were super friendly and the room was nice and comfortable.

i also think when you pull into the parking lot it could look a little better

the hotel bar and food area was pretty well stocked and the food and drinks were fantastic

the guest laundry room was very useful

was clean, but the laundry facilities need ovrhauled if ths's as clean as their bed linens get

breakfast could have more options

breakfast was really nice

not enough breakfast

no security cameras outside facilities, no real bar or restaurant, staff very unfriendly rather snotty not just

location , pool

was very friendly and helpful - parking was close; room was comfortable; and i was glad to be on the ground

hotel was very clean and beds were so comfy, kids had a great time in the pool, short drive to all the places

indoor pool was closed due to covid

was not a change machine in the laundry room

the room was amazing with a great view. the breakfast was amazing

the wifi wasn t connecting so we were limited to what we can watch or do business wise.

friendly helpful staff (front desk and breakfast). clean! great view.

breakfast was amazing

pool was not heated at night it was broke they said

only amenity missing was a laundry room

laundry room

they have just little pool and is for 2 hotels!

parking

cleanliness of entire bldg, parking convenience, gym, front desk staff

was chosen in part due to access to a nice pool( as advertised via the website)

and the remote for the window shade was gone, couldn t lower the shade and the living room & kitchen can be

the breakfast is very good.

outside pool, my youngest son and i love to swim but even in the summer this pool was freezing cold

pet fees charged by the hilton brand are much too high

i used the laundry room which was great as i needed to stay longer than planned

i was most grateful to be able to do laundry onsite since i had a few sick children

did not work - grand daughter was playing in softball tournament and had to go elsewhere to get laundry done

2 of our guest weren't provided blankets (one queen bed and one pull out couch), the laundry lady had left for

the laundry was filthy until i said something

no laundry facilities. the grounds were a little sketchy. but no one gave us a hard time..

un the laundry room washing machine was working early in the morning. it is a little bit noisey.

well kept gym and large eating area

early check in

pool and early check in

they gave me a portable heater from their laundry room

the pool closed. and laundry closed.

the guest laundry services were closed due to a leak

the pool and hot tub is why we stay there.

wifi setup is impossible

good laundry facility

the only thing that s been bugging me is my key card never lets me inside the vending and laundry room lol

laundry on site it is only 1 machine however every time i have went to it it has been empty and

fitness center was only 2 machines

good location very clean excellent kitchen great bathroom

we had to do some laundry and fell in love with the washer and dryer

did not work at first maintenance had to get it going, laundry room was out of order

chose this property based on the amenities listed on the website, including swimming pool and laundry facilities

couldn t get quarters for laundry machines

booked this place because on the website it offered a hot tub and guest laundry

the laundry room was nice

great laundry room.

maid service they should atlant give you free laundry to do your sheets towels you can get at the desk 1 for

the fact that laundry wasn't to far outta the way

staff is very helpful and friendly you can exchange laundry no matter what time and they always have a smile

parking

lighting in the room was great, wifi password was super easy to find, there were lots of outlets for charging

the small cafe for morning coffee and lovely bar for an evening drink were convenient

old house, the huge room, the music in the garden space, playful and colorful furniture, bar and food offered,

the restaurant, bar and patisserie were phenomenal

the pool was being renovated. will be awesome when done.

the room was nice and big. the pool was warm (at night )

the early check in!

pool

a pool and they wouldn t check us out more towels

breakfast as advertised, no working laundry facilities, no front desk service on site as advertised, no wifi

n room no microwave no breakfast no laundry all of the things that i thought were there based on my

breakfast was pretty good

breakfast and the rooms are very nice. very impressive

free breakfast wasn't that great it was great to be away.

old facility, non smoking room but could still smell smoke throughout the hall, that filtered through the door

heater was nice and the room was downstairs/non-smoking

non smoking room stunk of stale cigarettes

some smoke smell. but non smoking room was great!

only thing i didn't like, would be that my husband and i couldn't order any room service at 1:00am

the next time we return we will make a visit to the rooftop bar earlier. it is a hidden gem.

hotel offered free shuttle service to the chesapeake arena

don't know why it didn't occur to me that the top floor and open-air rooftop bar would of course be a draw for

free shuttle service is fantastic. really friendly staff. nice room. rooftop bar very good.

ate at the restaurant on site, was so good. bar was great, kids enjoyed the pool!

must request room service

breakfast was more than the usual included breakfast

the pool looked very nice, the room was spotless, the staff was very helpful and friendly

we loved the free breakfast & how clean everything was!

i couldn't do any laundry, the washer was out of order all 5 days i stayed here for work.

workers hangout in front of hotel. when they do laundry, we can smell of dryer inside the room

the hot tub being down, no back door to the parking lot without going through the pool area.

there was a $50 fee for pets

beds comfy plenty of room nice facilities swiming pool and spa

bar, laundry, workout room, on-site parking) and the location

offer a bar and restaurant and the rooms are spacious

cool, loved seeing art displays everywhere, the room was spacious- best part was that it was a pet friendly

probably perfect for a younger group of kids looking for a fairly cheap room for a bachelorette party, etc but

indoor/outdoor pool clean and very well maintained property bring your dog @ no charge

refrigerator or microwave in room, small beds, no laundry facilities

and it didn’t seem to have too many options to choose from that would be suitable for younger kids

the decorations, the furniture, the heated mirror in the bathroom, the pool, gym, restaurant, everything

kids had been looking forward all day to splashing around and it was frigid

the indoor pool and spa

laundry facility is chargeable and i had trouble as it would not accept my credit card

wanted to do some laundry said detergent available at front desk but they didn't have any

laundry room was dirty and when the clean staff came she took a while but eventually cleaned it up

the laundry room was just down from our room with no ventilation so people propped the door open and

having laundry facilities on site was very helpful and staff were very helpful during g my stay

in house laundry at the weekends which is odd for a hotel of this size and there is nit enough staff on

there was no room service, no cleaning services, laundry was self service, no breakfast that was supposed to

clean, friendly, convenient. onsite laundry was awesome!

breakfast and laundry room was convenient

we asked if they had a laundry facility

bar was closed on monday

for everything y all did i ordered roses requested for them to be put on the bed and the rose petals spread

i used the gym and that was very nice too

bar staff and the hotel staff were not as friendly as i am used to seeing

breakfast could’ve been better or part of the price of the room but ihop is not but a few steps

arrived during the transition so there was no wifi, no ac in the gym, no art or decor anywhere

the amenities were great in general - had a sauna and steam room, pool table, a bar, and a couple of restaurants

no offer of free parking, a breakfast, help with anything

breakfast was lacking in service, forgot the children’s milk, and had to ask for coffee that i

however it was clean and i did enjoy the bar and restaurant at mary eddys

laundry soap and dryer sheets $1 each

laundry room was very dingy, but at least it was free

the in house laundry is a token effort with 1 machine and dryer for a large hotel

key didn't work for the laundry room

stayed during an unexpected influx of guests and they were not able to keep up with that side of laundry

convenient laundry

dont forget to relax in the bar for a bit

and when they say full kitchen, they mean full kitchen- refrigerator, dishwasher

wifi was hard to get going

exceptional customer service and great breakfast

no breakfast included . no laundry service on weekends

loved the history, decor, friendly staff, restaurant, bar and helpful hints

great coffee and room service was fast and professional

i didn t like the carpet in the room.

ordered room service and it was delicious

for parking and laundry

access to casino

location was okay and the gym was slightly above par

location, overall nice hotel,pool was great for kids

great for the family. perfect kids pool.

i also used the laundry facilities - clean

location, the bar tender was really friendly

the excellent service at the bar and pool

loved being able to walk to mickey mantles steakhouse and toby keith's bar & grill with my 84 year old mother

appreciated the valet parking and the pool for the kids

game room was really good for kids

breakfast was great and plentiful.

the room was really nice and clean. the pool was great for the kids. breakfast was really great.

temperature in the pool room was a little chilly making the swimming experience not too easy

the walls are super thin so could hear the people above stomping and kids next door screaming

the parking is free and free laundry machines

free laundry facilities

always clean, perfect location, well lit parking lot, and pet friendly

are loud, and in this location, being at the pool would be very noisy and harder to relax

our spotlessly clean suite was very large with an efficiency kitchen area

had everything you needed including a kitchenette and free laundry onsite

the laundry room amazing

everything was great - the staff, the location, the room size, the bed and free laundry!

there is a laundry area with a washer and dryer on each floor, but i didn't use them

extremely clean and great customer service and free laundry was a bonus!

how clean rooms are this met my expectations, the bed was comfy enough, we were able to use the laundry service

laundry facilities were out of order pool was filthy neighboring area dirty, saw a rat crossing the

complimentary laundry detergent was super helpful and the entire staff were very polite and friendly

the pool and gym, rooms were comfy, bathrooms were nice.

wifi doesn't work.

pool was not accessible

free early and late check out available

the breakfast offered by the hotel has plenty to choose from and you can also purchase an espresso

they charged to park in an empty lot and there pet fee was outrageous at $150

was $12 per person and limited to certain items so i didn't feel like it was a good deal for my kids

the laundry facilities did not take cash, and could not be charged to the room, the only way to use

the laundry room had a few machines out so i had to wait to get to those available

no pool, gym, or breakfast

location is great, loved the kitchen area in the rooms, the pool, and bbq area.

love the complementary breakfast and

available for an early check in as a result of my travel

i like the complimentary breakfast and the laundry facility

beds only thing i didn't like was the gym could be better get a adjustable bench or two and some heavy dumbbells

a truck driver and had my rig with me, the front desk guy was very cool and understanding and had parking for

i was there for a zoom cconference and the wifi was not the best

we had to park the 26-ft penske truck with car trailer in a vacant lot next to the