big tv, good wifi

plenty of parking too

easy parking

peaceful place with parking and only a 10 minute drive to comber

breakfast was more than enough and well prepared

wifi was slow

great bar downstairs with live music

the kids had what they wanted and everything was presented beautifully

or don t put us directly above it, and out of courtesy warn people terrible wifi

fact there was a few kids slamming doors at 7,8am in morning i do understand wasnt hotels fault but no one wanted

was poor at best and the laundry service was shocking despite asking via email before we checked in

breakfast was excellent, plenty of food, very well cooked.

wifi very patchy

gym and pool are great

spa could get very noisy with kids screaming splashing and shouting- not too relaxing

we stayed in the presidential suite which included a kitchenette which was ideal, even managed to successfully

loved the room size and the bfast and late check out time

the kids did not want to go home, we would definitely stay here again

kitchen service poor, staff very unconnected, didn't refill when items ran out

staff were so excellent with the kids

having to fill in laundry/ tea coffee forms, was there for a break not to do paperwork

limited parking.

the breakfast was okay but thought it might have been better!

was very easy to get to, great parking, right next to shopping and room was excellent

friendly staff, nice hotel,lovely breakfast .

about 6 ev charging points are available - 2 are 11kw, the others are 7kw

wifi poor if at all

staff so so friendly and helpful from reception to breakfast to bar staff and even the ground maintenance staff

staff so so friendly and helpful from reception to breakfast to bar staff and even the ground maintenance staff

the bar area was nice to

parking and spacious room with good heating plus restaurant and bar on premises and breakfast included in

with 4 kids and always looking for something in car or to go out

was a group of young kids from a football team that were running wild , staff did what they could to try get

wifi was very poor my son couldn't connect to his nintendo, plus we spent 20min to find a space to

out of toilet roll over night with no spare in bathroom but when room service brought breakfast we got some roll

the owner offered to do laundry for us as well

came back to the bar after dinner to listen to some jazz as scheduled but the musician didn't turn up

really cozy bar at the front

great breakfast

breakfast felt a bit chaotic, the young staff were overwhelmed and had to ask several families and

there was a trolley for the laundry on the landing which was causing an obstruction in getting to the room

lost part of my laundry through their

signal in hotel wifi was shocking no big light no plugs beside the bed which was very

there was no bar or restaurant

breakfast wasn't included no menus in room for restaurant or room service room service forgot my order parking

book/binder for information on the accommodations (how to use the shower, heater in the kitchen, laundry machine

the laundry did not work so the staff did my laundry

bags of laundry on landing

slamming door outside of my room on the fire escape that the accommodation staff used to move out laundry skips

plumbing and laundry appears loud

the staff was very friendly, able to get laundry done by the hotel and the food was amazing

of laundry facilities and no towel bars in bath, so hanging your towel necessitated hanging on shower

bath towels small but got extra. no laundry bags

central location with parking

location good, helpful staff and free parking

great wifi

affordable- be a member so you've a chance for free early check in &/ late check out

breakfast choices were very good

breakfast excellent

pizza in the restaurant was amazing, same breakfast!

the laundry service was very efficient and reasonably priced, per bag if you preferred

appreciated reasonable laundry service

they also had laundry service

laundry near by

they have laundry service

of the walls in the corridors are more akin to the back of hotel services - like the kitchen/ laundry areas

hallways dirty and stained, tea/coffee/mugs not replaced daily, staff didn t know about their laundry, tv or

the staff in the residents' bar were magnificent

very comfortable and clean room. good room service. staff friendly and helpful throughout.

beautifully decorated and expansive lobby/ bar area

was not informed that there was a shared kitchen that could have really been nice to know about

apartment was very clean, and had everything in it we needed, loved having the wee kitchen

free use of the gym

it was a good location for the night, there was free coffee and a good gym.

the kitchen at the end of the cluster was perfect for our group and meant we could all spend time

very clean. room was good - shower good bed comfortable temperature good wifi excellent. quiet.

to the spa bath, right through to the restaurant / bar and all the staff

poor wifi had some problems with keycards opening room door small, slow lift

close to everything and breakfast room service was one of the best i've had

late check out of 12pm was also great

when they did take towels for laundry they werent replaced

informed about the free wifi within the hotel, this would have been helpful to know and the room always seemed

wifi was terrible

all over the carpet stains all over it also and bathroom hadn t be clean, the next day we got a late check

incredibly well run pool, steam and sauna with gym -- and a comfortable friendly hotel attached

room service from the restaurant and the salt and pepper chicken was amazing

very friendly staff, great with kids. everything was spotless, great food cant fault anything.

sorry to say the food in the restaurant was not very good but the staff are lovely we had a late check out and

one lift not working, service very slow in bar and kitchen, and no hand gel in bathroom

good gym

did laundry but very expensive

laundry services way overpriced

laundry service was a huge help

staff at front desk need to be educated on laundry drop off process for customers

instructions on laundry etc

our bus experience was booked for us and the laundry service was fabulous

00pm we still did have our room due to issues with laundry

it would be good to have a laundry

james at the front desk accommodated our early check in and was super friendly and helpful

nice bar and breakfast, good gym the staff were super friendly and accommodating, gave us an early check in

did not have a washing machine which was advertised, laundry room was locked (even using the master key)

not very helpful with laundry options

size was a bit small, also not many places to hang towels in the bathroom, let alone your little laundry items

thoughtfully upgraded our room and they were helpful making a room service when our room phone did not work

because there is no parking at the hotel, it cost 20 euros for overnight parking, secondly the bar staff are

good location. they do laundry.

very good wifi and good to work from

location and staff ... late check out option was great

very disappointing that no compensation was offered other than a late check out

to high levels of tourists i was unable to eat in the restaurant on wednesday evening and even room service was

laundry is sent out and returned that evening

good location, fairly comfortable room. laundry service is good. solid hotel

rooms are so stunning and comfortable so much so we ended up not going out and ordering room service instead

was first time in a long time me and my wife had a night away from the kids and the europa and our room surpassed

good wifi relatively to usual hotels i've been in

they also have a very good laundry guest can use

huge rooms with great kitchen and free laundry facilities

great to have a small kitchenette and access to a laundry

the laundry facilities were free and very welcome after a month of travel and hand washing/expensive

staffer helpful and the hotel had a good clothing washing and drying laundry for guests which was very helpful

- one day provided a bath towel with s sticker from the laundry company in it - one day provided a random

dirty laundry found, dirty bed. tv didn t work

staff were very accommodating with an early check in as we were attending a wedding near by.

and bar area really classy

good size room. early check in which was a great help. umbrellas as it rained.

room we stayed in could hear laundry trolleys at night

traffic noise from street, 5am sounded like beer wagon arrived, then laundry trolleys being loaded all very

cold during the night) and our young baby came home with her first cold; bathrooms very pokey; no laundry bags

their air conditioning wasn t up an running. laundry service wasn t available.

service was great (mr james), the laundry service bundle package was value for money as

there were dirty trays and bags of laundry lying scattered all over the landing on the level we were staying

location and grab and go breakfast. the early check in was very helpful.

facilitated early check in for us heading to a wedding

above and beyond to make our stay for my 30th birthday so relaxed and enjoyable with our 2 young kids

great choice of bars with a stunning rooftop bar and garden area

corridors dirty with trays and laundry at

at the heart of belfast was brilliant, easy walking distance to titanic experience and w5 for the kids, rest of

our kids didn’t change room cos they thought it was too much hassle

no residence bar service after hours. last orders only 1 drink was allowed.

nothing great for kids apart from cereal

the 24 hr laundry room was nice, too

have improved this stay would have been a bathrobe but i understand this creates more unnecessary laundry which

although we didn t use it the little kitchen and laundry facilities would be great for visiting families or

design for the kitchenette and resources (gym, laundry, bar/restaurant)

lots of amenities ie laundry, gym, sitting areas and handy to the train station and all of belfast attractions

breakfast can be served also in room without extra charging but on check out they ask for the room service

no rooftop pool

breakfast was fantastic location spot onud83dude0dud83dude0d

the spa is a must

breakfast really nice, room was lovely and the queensize bed was really comfy

reception, noisy hallways, strange and badly maintained bathroom, laundry in front of elevators not good

we liked the laundry service plus the extremely spacious rooms - exceptional for an ibis hotel

5 minute walk to laundry

from the pillows, not sure if a cleanliness issue or based on the detergent they use to clean the laundry

friendly staff early check in

they also have laundry service, they have laundry bag prepared for the travellers in the room (not sure if it

the laundry service was unacceptable

bar closed at 10.30 which was disappointing. such a lovley bar area going to waste

main foyer were very dirty when we arrived, however there seemed to be a party/event with lots of kids running

had room service and food was excellent

location, breakfast, laundry, staff

ironing board and iron access down the corridor in the laundry room

size rooms and everything you need including a laundry service which was really helpful to

there's a laundry room and outside patio area on floor 1

was clean, staff were super friendly, continental breakfast was great, laundry room was helpful

buffet -lack of choice of cereals for kids,no porridge,selection of breads poor,bacon

plenty of parking

buffet -lack of choice of cereals for kids,no porridge,selection of breads poor,bacon

the bar and restaurant were gorgeous, the atmosphere, staff, service and food were excellent

parking in the street is free

time we had a room next to the laundry room, which was a bit loud from the early morning hours

early and just as well as we got no sleep when we did we where put in room 105 right opposite the laundry room

breakfast starts at 730am

of the staff were super friendly and helpful, loads of free parking and the breakfast options were

very clean , nice bar , friendly staff.

the laundry service was quick and cheap

hotel: comfortable and welcoming with a pool and a gym and brilliant restaurant and bar

for the price the breakfast was cold we had room service

was lots of kids at the pool which is fine but should not be in the jacuzzi

swimming pool and hot tub are great definitely

for example no fridge in room , no gym is not ideal when staying in winter for few days, small pool (not really

breakfast was great

smallest pool i have even been in. service in bar poor.

chemicals in the hydro pools were quite strong and certainly on one day uncomfortable to the eyes in the lap

can recommend a massage and the spa was so relaxing

and we also really appreciated the laundry access

the place is brilliant for kids aswel, so much for them to do, all the lil farm animals & horses, and dogs,

special welcome treats in the kitchen, homemade bread, fresh farm eggs and milk

we could add it would be a small chopping board and maybe some tinfoil / parchment paper for the kitchen personally

kitchen had everything we needed for evening meal and fry in morning