i was disappointed with the size of the pool because it was way smaller than i thought and it was standing

she kept saying that there was no more room and he would have to go find parking elsewhere; even though we had

if you loose your parking ticket you will have to pay for parking.

very close to the airport and shuttle service

and the shuttle to get us to our flight on time

swimming pool was great , then the location also the breakfast was very basic

pet friendly, spacious room. friendly staff. parking.

breakfast was good and hot water with great water pressure.

staff very gentil and educated!. parking space.

pet friendly, clean, comfortable, convenient location for traveling, restaurant, good breakfast,

wifi in rooms

the wifi was not working good and the water it was cold

wifi was awesome, the hotel has good location and the staff was friendly

game played by kids very early or late at night

hot water, room next to street, extremely noisy from 6:30 am, didn t have wifi or cel connection on my

liked the location, breakfast and coffee was really good

wifi worked good

good breakfast

the door looked like it was kicked open at one point, no wifi in the room which was really disappointing and

to have some liquids available to drink, iknow they don't have a kitchen , but a water bottle wouldn't hurt to

the wifi was a bit iffy.

dog-friendly (there is an additional fee of 250 pesos per night), which made traveling with our pet much easier

the kitchenette was well stocked, the apartment was very clean, and the beds were comfortable

maybe even two areas for breakfast if the place is full

breakfast food not so good

helpful staff. excellent location. very clean. tasty breakfast.

the wifi was not very reliable and made it difficult to stay connected with family.

the breakfast was delicious and each day the menu was different.

the staff were helpful and were able to arrange a laundry service during our stay for a very reasonable price

the included breakfast was delicious

location, breakfast, room amenities

only disappointment was restaurant and bar were closed.

, hotel breakfast on point

location and great breakfast, froendly staff. great

good facility and breakfast

the breakfast was excellent with a wide variety of mexcian foods

great staff and value plus good breakfast to start your day

the breakfast was very delicious. i liked a lot

breakfast was adequate but what made it super was the warmth and friendliness with which it was

the breakfast was also high quality and the wifi was really fast

nice breakfast!

the breakfast was also high quality and the wifi was really fast

breakfast was delicious better than we ever hoped

oh, the wifi worked quite well

coffee was not available until breakfast at 8am. twin bed room was very small.

breakfast is included in the price but the service is poor

breakfast was very good.

price was great, breakfast included aaa

i loved the breakfast it was very good.

everything was super with the hotel itself. the only problem: the car parking was a bit far.

the parking lot is far front the hotel like four blocks

breakfast was satisfactory

the location, the kitchenette, it was clean and comfortable

improve wifi, close off the patio by the room

hotel was nice, hacienda like, it has parking, the rooms were clean

and not comfortable, the room they gave us was located at tje bottom of the floor and there is bar in front of

i wish their hotel bar would open

only improve the lift and the parking is a bit tightened

very well located with underground parking. clean and comfortable.

the courtyard is comfortable with wifi

the price for our two-night stay was extremely affordable and included breakfast, which was delicious (fresh

and good wifi

wifi in our room was on and off but was strong in the courtyard

good wifi, lots of pillows, nice staff, and we feel very secure there

good wifi signal

which room you stay, the wifi connection varies

wifi connection wasn't consistently dependable.

wifi didn t work well. it was very loud from the streets. the shower didn t work well.

linens, toilet paper, and laundry was too heavily fragranced

of been better, vallet parking so far for the employees that have to go park our vehicle and do laundry

free parking and valet

i don t need a new bar of soap and new towels every day

staff, free concierge parking, excellent full american breakfast

loud music and noise from a nearby bar continued well into the early morning hours

room; comfortable mattress; excellent wifi; convenient location near the cathedral; cable

parking its away from the hotel but not to far of you don t mind walking.

the website doesn't really explain where parking is

the parking service it s also a plus

breakfast!

breakfast was a great selection and super delicious. front desk staff were friendly.

the wifi didn t reach our room

enough staff in the restaurant and the servers are running around between the tables and the in room service

no breakfast - nice cafe closeby

room , no amenities for the price , bar staff was rude , service awful

the wifi could be better in the rooms. it works ok in the hallways and downstairs lobby.

the ceiling does not let me sleep during day hated the bells all day every half and hr horrible wifi

wifi service is poor in the rooms but fine in the halls and downstairs in the lobby

the service all around from front desk to room service to the restaurant needs to be improved

room was changed to a small room on the floor where there is a bar with music, loud enough that i heard it until

the music coming from the bar at night. it was noisy and we had no view

the music from the bar below played until almost 5am.

room was dirty , it wasnt worth the price. bar staff unfriendly

catedral right across from hotel and bar on the third floor.

the breakfast was very good, was expecting continental and instead surprised us with chilaquiles,

the breakfast was great and everything else was perfect

breakfast was very good, great quality and variety.

kids running and screaming in the hallway

front desk guy was very helpful and super accommodating with my request for a balcony room, the breakfast was

the explanation was they do not have any room in their hotel that would fit 4 adults + 2 kids

the wifi was much , much slower than just using the data in my phone

we couldn't get a table at the downstairs brasserie as it was too busy and when we asked for room service

only issue we had was with the wifi in our room - we weren't able to get netflix working on the tv or access

breakfast was good, the beds comfy and the room stayed warm at night even though it was chilly

our room, which adjoined the covered courtyard was noisy during breakfast as the rooms only windows faced the

breakfast should have been included in my opinion

parking & location: street parking was available right in front of the entrance, which was very

and the breakfast was great

laundry facilities on site were very convenient

it sounded like people were cleaning floors and possibly doing laundry, all while chatting away throughout the

access to laundry facilities for free was very appreciated

parking, although free, was about 4 blocks away

do not have a parking in the property it s the only problem is to far away

it has a bar and a restaurant and they offer breakfast in a beautiful courtyard starting at 7am

s nice that the provide parking but it takes a while because it s not on site, so it takes a while to get

location, gym

has a nice breakfast buffet every morning in a very nice patio area

wifi was spotty at times, breakfast was lacking in plant-based options

parking is off site

parking is not on-site but it's around the corner

the parking was in a nearby private location

and they have a deal with the parking lot nearby, so we even could leave our car there

different wifi networks depending on where you were, restaurant, room etc.

we have two kids and they couldn't sleep well because of that

only issue was hat the wifi did not work in my room, the guys on the front desk were very supportive and kept

spotty wifi if at all active

when i complained about the wifi quality or the lack of windows, what was communicated to me was there was

great location and really good option if you re traveling with your pet!

wifi wasn't connecting in the room

i liked the location, they were very pet friendly. the bed was comfy and the room was large.

great location, cool old hotel. pet friendly for an extra 50 pesos/night

wifi slow, couple days with no cable service, shows parking available on post, and when doing final

the hotel should include a room service option

no vending machines, their wi-fi password wasn't available and when they gave me the password the wifi just didn

location great best parking in the old town if parking is high on your list this is the place

close to town/cerca del centro de la ciudad, parking lot/ cochera.

a room with cigarette smell, 1 towel for two persons (no towel for hands, nor for feet), one used bar of soap

good price-quality relation for 1 night. location and parking were good. staff is very friendly.

arrival we asked about the restaurant, we were told the terrace bar had a buffet breakfast

spa was amazing thank you veronica and andrea

in the top bar we were outside and it got chilly

i liked the pool. i liked that everything was really clean. i liked the complimentary things.

breakfast was good, location is too far from interest areas

fresh fruit at breakfast

for breakfast it took to long and they kept forgetting what i ordered never got my juice or fruit went

everything except service for breakfast.

breakfast service could be improved

breakfast was excellent

same menu for breakfast every day.

the mid century furniture should have come home with us and the roof top pool and breakfast area were lovely

pool - this is was the main reason to reserve, in your website i read heated pool and the water was

son was excited about using the beautiful rooftop pool shown with colored lights and spectacular views

the view from my room was amazing, and not to say the pool's

liked the super comfortable rooms and the rooftop pool

i would have loved to have a mini fridge in the room. the gym was way too small.

maybe more equipment in gym area, fix tv at that same place.

parking lot is an open space near the sidewalk, although they have security cameras installed

the wifi is weak in the bedroom

super clean water in the gym

same-day laundry service is terrific

good wifi for working remote

really good breakfast with freshly squeezed orange juice, fruits, bread, eggs and good coffee

full breakfast with personal attention

your five ladies in the kitchen are all darling, and the breakfasts are so great

location free parking staff

serving breakfast just needs to be more attentive

yummy breakfast on the rooftop

the included continental breakfast is adequate to get you started in the morning

secure parking, somewhat busy street and 18 min walk away from the town center up and down a steep hill

ended up being overcharged for room service and the wifi cut off a lot.

saturated parking

there is basement parking for large vehicles

the hotel says it is pet friendly but they don t tell you when booking that they charge an extra fee for

underground parking and right near city center

free breakfast, comfortable bed, clean bathroom, quiet air conditioner, free secure parking

bedding was really comfortable, the place was really neat & clean they gave continental breakfast which was very

only downside was that the wifi did not work great

wifi was a bit variable

parking was convenient too

mode included breakfast is very limited, perhaps they should mention it includes very few choices parking is

clean and breakfast was enjoyable

mentioned pool and hot tub but there was neither

room service lacks a lot of their restaurant excellent food.

apparently there was valet parking but was not clear at all how it worked

the pool is very cold, impossible to enjoy it

very comfortable beds, welcoming staff, and by far the best selection of breakfast

great quality food in the breakfast buffet, amazing customer service

the gym could offer more equipment like a bench for bench press.

fast and stable hot water, excellent internet and breakfast

the room service was very fast and the food was tasty

the parking lot greater was super nice.

centered and there always were parking places

the parking space is also an issue if you arrive late.

requieres more parking space

didn't stay for breakfast we left at 5am

clean and free breakfast

the parking. i didn't get a parking for my car, so my car had to pass night outside

room is small, the wifi signal is weak on the second floor, and breakfast isn't worth the money

there is parking available at the back and we were easily able to find a spot, though the lot is rather

the gym is very old and shower water not work

pool was great and the rooms were a good size

the kids loved the pool, my wife and i enjoyed the live entertainment and some of the dinning options

water pressure and intermittent wifi need improvements

rooms were very clean, we got a room that was close to the gym and it was really loud, we call the front desk

wifi disconnects after 10 minutes and you have to login again with the password

from front desk to kitchen to spa services, best vacation ever

the older gentleman that helped with bags & parking and cleaning staff were very friendly

the staff selected the room with the fireplace

small parking lot, use valet parking

secure parking on site

private parking available, close to downtown and the zoo

parking was included. beautiful interiors.

the lady who did the laundry was prompt and patient, very nice

the pool was not working, and the mosquitos were terrible

the wifi is very unreliable and slow in the room

wifi did not work

pool was closed and we decided not to stay because it was the main reason we chose this place

the pool was closed and should install usb charging stations with wall sockets

wasn t anything we didn t like great staff, restaurant on the property and a pool

the facilities are amazing: the gardens are lovely, the pool is comfortably sized and moderately heated while

cost about $4 each way and only took 15 minutes which is much better than trying to find a safe parking place

it s a sprawling complex, prettily designed with pool area and gym

and a pricelist for the laundry service too

the first day the pool was a little chilly but i believe they warmed it up after.

room service was prompt and well-served each time, and every staff member was extremely gracious

the pool water was warm (which was not expected per other reviews)

next to the hotel, breakfast buffet not included and loud music in the swimming pool area