the staff was accommodating and the breakfast adequate

they had a lot of breakfast selections; i

breakfast, while not gourmet, was quite good

got to breakfast 20 mins before it closed

the breakfast was a full breakfast

laundry services but liked how it was a locked room so didnt have to worry

did not close and the parking lot light was shinning real bright in my eyes while i was trying to sleep

the hot complimentary breakfast was a very nice change to what other places offer

very friendly, helpful desk staff. great breakfast.

the space in the room was very cramped as well and the fact we had to pay for wifi after already paying a crazy

the wifi wasn t working

no breakfast

no help with connecting to wifi

more choices for breakfast

internet wifi in each rm only in area by deck

, breakfast, and clean

nice and clean. good breakfast.

liked the location,and the staff was very nice and breakfast in the morning

they have bathtubs that can actually be filled. the breakfast is good. it's very clean

location and parking

that the room with the children was directly across from the staff laundry, which was loud

and elevator was broke had to carry everything up to 3rd floor, guest laundry had no heat in dryer

we were given a room outside the laundry room &they blasted music at 745am

laundry facility was free

good selection laundry available

laundry was in a wonderful area

my kids liked the free paper cranes at the desk

the parking lot is well lit which is great for women traveling alone or with kids

the gazebo for smokers. the kids enjoyed the pool.

my kids liked the free paper cranes at the desk

we saw a couple decent sized spiders in the pool area.

small pool

great location, friendly staff, nice breakfast, and very nice rooms.

parking lot was covered with ice from the weather.

next door at 12:30 and the next day at about 2:00 in the morning slamming doors and kids running down the hallway

i wish that it were slightly cleaner and that they had guest laundry.

away from restaurants and other amenities like laundry because the location didn t have a laundry facility

the only complaint i have is the pool was a little green and the fridge didn't work.

waffles and bacon offered for breakfast.

location, also rv parking of our traveling friends was ok.

clean room laundry facilities breakfast location

couldn t break it up because she was too busy answering phones, checking people in and doing laundry

didn t eat the breakfast

good breakfast, nice, clean indoor pool, comfy bed, very nice staff

breakfast was good. pool nice and clean

bed was comfortable and the breakfast was good. most of all the room was clean.

we didn't like that it didn't have a pool

decent location with easy access to parking. alright for a one-day stay in louisville.

even the outside parking lot and all was clean

of the machines in the gym were broken

the hotel itself is kinda in the middle of nowhere but the parking, price and cleanliness are on spot

convenient location, good breakfast selections, very clean and quiet.

indoor pool could have been heated for this type of year but was still enjoyable to the kids

the breakfast

shuttle to the expo was awesome

liked that they had coffee at all times of day. had a place to do laundry if needed it.

pool area was nice

breakfast delicious, clean, and such friendly people

breakfast was great

there is also a bar set up in the evening hours

laundry room - 2

was discriminated against both me & my guest we tried to enter the laundry room with our keys several times the

the breakfast was excellent

breakfast! the hotel rooms are all vastly different.

pet policy was not well explained and the deposit of $150, although promised to be refunded, was

guest laundry and gym

staff, laundry not available because of broken machines

laundry facilities on site

the property was clean, and we appreciated having access to a laundry room

clean, and comfortable. nice breakfast

loud neighbors that let their kids run up and down the hallways

the breakfast was lame. offer something healthy along with pastries! my wife is diabetic.

the hotel didn't have a lot of complementary continental breakfast.

loud neighbors that let their kids run up and down the hallways

like a swimming pool and extensive workout gym facilities, but the ambiance and food make this my first choice

laundry amenities and kitchenette

pool was too cold

kids enjoyed the pull out bed

did not have access to free wifi, because i had booked through booking

it's spacious and has a little kitchen. the breakfast was great!

we were able to meet with larry johnson and he took my kids and myself around and showed us the oak room and

facility was gorgeous, and the bar served an excellent variety of drinks and food

i like the bar in the hotel

room service did not arrive on the first day

wish that room service had been available

good breakfast, laundry, gym, pool, game room, office, and coffee

room with mini fridge, microwave, tv, laundry area, clean. reception was great. staff was great.

clumsy wifi connection. low shower water pressure. clumsy aircon. no fruit for breakfast.

good breakfast, laundry, gym, pool, game room, office, and coffee

shuttle available at airport when we arrived

where to wash your laundry

parking expensive, road noise from interstate, food and bar expensive, no laundry

in room book says daily laundry service monday to saturday but upon depositing laundry on saturday morning before

find any laundry bags that are usually the norm in most hotel closets to pack up dirty clothes

thing i would recommend is microwaves in the rooms and laundry on-site

guest laundry also a bonus

rooftop bar was great

hard bed, very loud a/c, if you are on the 3rd floor it's the same as the gym- extremely loud

i used the gym in the morning, which was clean, easy to access and available 24/7

roof top bar was excellent food was very good

no cleaning in four days, couldn t get anyone to pick up my tray or trash, not even a plastic laundry bag

check in, valet assistance, restaurants staff, and the ladies for my room services.

es the shuttle service is amazing)

they gave us coupons for a few free drinks and room service breakfast

afterwards, went to gorgeous bar for a wine

no hot tub or laundry area for guests. not really really a relaxing place.

the pool was disappointing, no laundry, no room service.

had the last guests laundry left in our room and overall it was clean but could have used a good dusting and

i would have liked for them to have a guest laundry room

the in-room breakfast was no good.

light switch - each lamp needs to be turned on/off separately, noise at night probably from laundry / washing

a hotel this large and priced at this rate should definitely offer room service

and the bar stayed open late

the webpage i booked from said the hotel had a pool and hot tub and it only had a pool

manager of the front check in was absolutely amazing to me and my kids i wish i remem his name, the manager from

were very disappointed that the pool was not heated

breakfast made to order clean pool the kids enjoyed

breakfast could be better

the wifi and could not use it because it was too slow

web site advertised a bar and restaurant

pool was closed, hot tub was closed even though i called ahead and specifically chose this hotel

hotel itself was absolutely beautiful, and though i was a little unwell and couldn't go to the pool, the photos

everything! absolutely the nicest hotel i ve ever been in and the pool area was spectacular!

clean and had good facilities (decent gym, laundry and fresh cold water bubblers)

fan, no change machine and no one had enough change at front desk or the hotel shops to use the laundry facilities

charged. to. much. for. pets. and. parking

but we ate and then went to the bar for after dinner drink to complete our evening

love having the restaurant and bar onsite

laundry facilities are downstairs with a great-looking fitness area

pet friendly, which we appreciated since we were traveling with our dog

very pet friendly!

night and there was obviously a lot of people in town so you would think you would staff the bar and restaurant

the location to downtown was great walking to bar ect...

laundry room nice perk

the very important thing is the laundry option ($1 - washing, $1 - drying) - you will need quarters

great room awesome staff parking was excellent and breakfast was good

location and the breakfast

pool closed at 10

a lot of kids

gym facilities were open

many kids that were staying at same time a little loud

how accommodating they were w/ early check in and late check out

there wasn't a lot to choose from at breakfast.

laundry tickets provided in rooms but reception said there was no laundry service, took no

it could use more sound proofing and self service laundry.

the gym - one of the two treadmills was broken and the one machine was missing many attachments.

the interior and design were very modern, with comfortable seating and a pleasant bar for entertainment

the bed was not very comfortable and the gym was very stuffy (no fan for air circulation)

loved being able to do a load of laundry

laundry facilities were great and front desk exchanged for quarters and detergents

kids in the elevator had been at the pool

the pool & hot tub were bonuses

pool area needs for ventilation or less chlorine our eyes were burning after being in there for so

the laundry area was ok

there is a gym and laundry facilities

laundry room, exercise room and pool were all closed

the pool smelled like mildew. the pool water looks green instead of clear

it was nice i wish the pool was open but i understand

the gym had all the required equipment, a swimming pool, and laundry facilities

very tiny swimming pool and no hot tub.

the amount of underage kids walking around

lobby is well kept, breakfast is delicious and the gym was clean and quiet

love the little kitchen

very nice location clean and comfy rooms big gym

breakfast, bar and workout facility was very good.

gym facilities well equipped and well maintained

great bar and the room was comfortable and clean.

petty but

laundry service bar shut 2 of our nights' stay (monday and tuesday) location no breakfast

the rooftop bar was also picture perfect

very pet friendly hotel

everyone from the valet, front desk, coffee shop, to the rooftop bar is so friendly, kind, and welcoming

pet fee

the laundry facilities are super helpful

dryer in guest laundry not

the laundry room could have been bigger

quarters to use laundry facilities

i liked the bed and the easy laundry with soap at the front desk $1.00!!

this is the weekend fir big basketball tournament and not having the laundry option was

the pool was still closed, the restaurant was still closed - the gym was closed and the property outside was

gym was small and some equipment was not working - was still fine for a quick road workout.

how close to kentucky kingdom it is. the kids enjoyed the pool but not a fan of saltwater.

kids eat free breakfast

i like the cleanliness of hotel and the access to laundry was a bonus

location and laundry facility great

breakfast hours could have went longer on daylight savings time change

breakfast was only ok

bonus: pet friendly

we did not use the pool or anything like room service or laundry

stay at hilton facilities and this one was close to the airport with a shuttle

staff was very friendly and helpful. shuttle bus was great for the volleyball event and airport.

very clean hotel. the bar was nice. the beds were comfortable.

both of our airport shuttle bus drivers were kind and prompt. we appreciated them.

beds were comfortable and clean. free parking

free parking and clean room overall.

beautiful room,large size bathroom and bedroom was separate with closing door.lovely pool

the gym tv did not work

i love the fact that even after we checked out, the hotel provided shuttle service to and from the theme

the laundry room is limited 1 washer 1 dryer it should be 2 washer and dryers

dirty laundry in the hallway all day and evening giving a terrible smell. no toilet seat!!

having flavored creamer for coffee for that reason we didn t eat breakfast we went else where

small parking lot. they are currently in the middle of remodeling.

parking and location were easy - front desk staff was friendly.

i had an issue getting my laundry cleaned, it was never sent out.

small children (ages 1-10) with plenty of room, really enjoyed this stay excellent hotel, a free breakfast and

breakfast that was with our stay was not kid friendly

was extremely small, but we were with a bunch of kids

was traveling solo with my kids to go visit family about 2 hours away from one or 4 hours away from the other

my room, the pool, and laundry room was clean

hotel is very close to airport, and the shuttle service was quick and the driver was friendly

kitchen staff, not so much

the breakfast was amazing and the room/suit was very comfortable!

was very spacious, loved that with 3 kids

first night there were bags of dirty laundry and garbage in the hallway

not having laundry room for self laundry. no microwave in the room.

carpet areas on hallways as well as lobby pretty clean we love the huge pool, clean pool fitness gym very nice

i liked that they offer pet friendly rooms

ate breakfast, lunch, and dinner at the hotel

need clean laundry

laundry was broke ,no sign on it and ripped me off 2 dollars.

location pool and breakfast

it was clean and there was a variety for breakfast

breakfast was good

laundry rooms

check in left me with one of the rooms next to the laundry room

as if it was flooded before and now it smells like wet old laundry

there was no shampoo or laundry bag in room

breakfast was awesome! the room was clean and very modern.

laundry room needs to be cleaner

everything the full kitchen was a surprise

full kitchen and big desk

full kitchen with dishes and cookware

clean, new, super comfortable beds, nice fitness room

and trashy in back - where our toolmaker was / people with pets in back - $15 each pet per

wish the bar would have been open so we could of had a night

what they considered to be handicap was that there was a shower chair, a taller commode, and a bar on the wall

the entire room reeked of pet urine

pet friendly, which is fine

way there got dropped off and told me i could not book the room because my wife had her head on a laundry basket

laundry room although it's indicated on their list

stains on laundry

that checked me in kept on mumbling and cussing underneath her breath because i asked about the laundry room

was no mini fridge in the room there was no guest laundry i put on website breakfast was

i liked that it was 15 minutes from everything and they had free laundry facilities.

like the space kitchen but no utensils or dishes due to coronavirus free laundry

clean hotel love the kitchen and free laundry room

i also like the laundry room

laundry and gym has a faulty card reader

microwave and no laundry area, and staff at front desk is very rude

but no laundry facilities the dryer was broken

very clean and was allowed to bring my pet with me

there were also people hanging in the parking lot so we couldn't sleep

pain peeling from the ceiling, cobwebs in corners, weird musty smell, lots of trash in parking lot

nice, staff was amazing, clean, room was amazing, u r able to do laundry there and the breakfast is always a

guest laundry machines were few

the laundry was out of service, which sucks, so i had yo bring back all my dirty clothes

very cumbersome to do laundry to get change from desk and 50% of machines were down

laundry facilities are good

no quarters available for laundry facilities.no vending machines.

wish the pool had been opened, but that was no fault of the property.

breakfast was great and location was great and free dryer very great

had three rooms to accommodate our family of 7 adults and 5 kids

wifi connection sucked!

has laundry on the second floor if you need to throw something in the dryer real fast like we had to

walk from parking lot lol i m a handicap elderly lady and forgot my lanyard

the staff was great. the breakfast was delicious. the staff for breakfast are so nice.

the complimentary breakfast was very delicious and hot

comfortable room and early 0430 airport shuttle a great service.

laundry room could have been closer

laundry room price

roaches. laundry room always out of order

facilities were unsanitary, the iron in the room had burnt plastic on it, the guest laundry wasn't working, late

easy to find, pet friendly, and a nice continental breakfast.

didn't have a decent breakfast

nit picking here but the breakfast could have had more variety

did not have breakfast there.

unfortunately, i could not use all the facilities such as the pool and gym or even have the full breakfast,

breakfast....need to more

like the laundry facilities

no microwave or refrigerator. laundry equipment didn't work nor did the drink machine's

room very clean, laundry facilities good

have a laundry basket with extra towels in front lobby for guests

laundry services is located in the most unsafe area of the property and has no cameras for safety

there was a laundry room or storage room nearby

was no clean towels available there was only one person doing laundry for the entire hotel

supposed to have a laundry center but it was non-existent yet it was in the room info

needed to do laundry and it was no charge, wow, this was very good, never ran across this

to find the water fountain needs to keep clean the guest laundry room and washer door was

then when we leave he s in laundry room just looking at us

to me was the first room down the hall from the desk, across the hall from housekeeping and laundry

friendly staff, clean rooms, very good breakfast, they have a nice laundry room (we didn't use it though), they

location, laundry area, breakfast, hot coffee, comfortable rooms.

across the hall was the laundry and maintenance room

the guest laundry room washer was broken and the smell of marijuana was coming through the room vents

out (instead of calling) that took the cake by the way then i had to find my husband (he was at laundry mat

if i wanted clean towels it was my responsibility to take the dirty towels to the laundry room and exchange

and there laundry service is kinda on the high side which i just walked across the street

they have a laundry room which is very convenient

the corner of the walk way and it's still there, the constant smell of marijuana in the elevator laundry room,

staff pleasant and helpful, parking great one level. laundry facilities great.

laundry facilities no option for single load packets to buy

i asked for change for the guest laundry and you d thought i wanted to rob her with the reaction i got

their advertising said included breakfast but was only coffee,tea and mini muffins

was a large party on our floor with multiple children who were local utilizing the pool

i can say the the room was very nice and we were very appreciative that it is also pet friendly

great location! anything and everything was close by. i love that it had an indoor pool.

i ordered room service for dinner and the

bar was closed on sunday

coin laundry available for guests, with new washer and dryer

on site laundry

the laundry/vending area was nice, but only had one washer and one dryer

spacious, clean rooms. very quiet. appreciated and used the coin operated laundry room.

other recommendations: an in-room safe, a desk lamp, and a soap dispenser for the guest laundry

convenient laundry facility, since i needed to re-wash uniforms for a weekend basketball tournament

the staff was very accommodating and it was easy to do laundry there

only issue we had the room next to us was very loud kids screaming doors slamming all evening then before daybreak

the pool was closed and that was a selling point for me to stay there.

indoor pool

fact that my fridge didn't work, nor did the microwave, or some of the outlets in the kitchen

was very helpful and the breakfast was well laid out

breakfast staff were awesome

having dishes, glasses, silverware, and kitchen tools available in the suite was quite helpful

weather in area resulting in no wifi - out of their control but an inconvenience

the wifi was not working and the tv channels were few and far between do to the computer system being

amazing breakfast! spotless, large rooms!

we didn't use pool or gym

very clean and comfortable room. we love the full kitchen!!!

did not appreciate a $75 fee for a pet

laundry facility on site

also the laundry machines didn't dry your clothes yet the office said they are aware of the problem

no change machine for laundry.

was able to do my laundry and relax before my next job! i need rest!

laundry facility was convenient

all of the cousins enjoyed the pool together

the food was great at the bar area too

excellent rooms - very comfortable, practical and modern. the breakfast was pretty good as well.

breakfast ok

plus, there were kids or something on our floor that kept knocking on our door and running away like 3 or 4

everyone from front desk, laundry to housekeeping felt like family

breakfast wasn't the best quality (burnt sausage and mushy eggs).

cleanliness, greatest facilities, breakfast, and the people

parking was easy and the hotel is in an easy to access location

pet friendly.

the bar needs to be open later than 10pm.

security patrolling the parking lot, close to shopping

pool limited due to covid

the lobby was nice and had a good coffee bar set up

everything from the bar to the room

pool was broken, 2 choices for breakfast, powdered juice, room filthy, laundry room, disgusting

the pool was a nice feature also having laundry facility was good

laundry was limited, pool was not the best

the room smelled like dirty laundry. not a happy customer.

everywhere, pool green entire stay, no laundry service, internet not working in our room, drug addicts and

i stood in the lobby waiting for someone to come , i had to send the laundry staff to get the front desk stafd

clean hotel throughout the lobby, the halls, the elevators, pool and fitness center, and the guest room

parking lot well lit

cleanliness, breakfast is always good, staff is friendly.

finally, a real breakfast in the morning ud83cudf04

facilities: laundry room as very satisfactory

safe, clean, and when traveling with kids, it was wonderful

there was very little parking, but there was events going on so i completely understand.

you couldn t tell it was pet friendly by how clean things were

the fact that people let their kids run up and down the hall.