pool was spot on, since temperatures were over 35c

the price was great and breakfast was included, check in took 1 minute, and there are plenty of parking spots

* and the nice garden near to it * nice location in the mountains * standard was really great * wifi that

wifi is not very stable

aircon in the room and free parking

the terrace did not receive much sun, however to sit in the sun we just went to the south facing pool area

best breakfast, pool and room

was fabulous to just relax on the terrace looking out over the golf course/valley

room service breakfast on our terrace was great

pool bar could have stayed open later than 6

not many facilities for children - kids club was aimed at much younger children (pre-schoolers) and that was

a really lovely peaceful spot, we enjoyed just lazing in the garden by the pool

the pool is a good size and there is plenty of room on the lawn for sunbathing and relaxing

was clean, staff was top class, pool was nice it was in a lovely quiet area to relax for a few

big rooms, parking spaces, friendly welcome

loved the pool for a dip after exploring the region

there a pool and sun loungers which is very good and a beautiful garden area

basic but good breakfast

swimming pool, pool table & games room, a fully stocked bar that also sells bar snacks and a lovely

wifi very poor

was difficult to carry the luggage from the parking to the room

the hotels pools, spa and gym are excellent

the hotels pools, spa and gym are excellent

the breakfast, the staff, on site facilities, and the parking too.

breakfast choices we limited! no smoked salmon, avocado, bananas, fresh smoothies or yogurts…

and kids friendly, good breakfast, great hospitality, very nice staff, 5 star to monica and juri and

located, convenient to faro airport, spacious on site, flat parking lot, nice private terrace with table and

nice decor, friendly staff, good location if travelling by car, great breakfast

only negative thing was the wifi

hotel public space: the hotel lobby, bar and lounge area is pleasingly decorated in a colonial style and creates

very personal and small. quiet. lovely garden and pool area.

great outdoor space, with pool, terraces and gardens, and open

the rooms are cozy and clean, it has a beautifully decorated terrace, a great pool and cute garden

we went for a babymoon so spent a lot of time relaxing around the pool and in the garden which was beautiful

fabulous pool, good wifi

kitchen because it was too warm but the drinks and ice creams were great refreshments at the pool

comfy beds and the pool with all sports facilities and equipment provided was great for the kids

the use of the spa facilities/ indoor pool and the breakfast included in the price was a plus

very comfortable beds + roomy apartments, sufficiently clean and nice garden surronding + free parking lots

food was fine in bar and reasonably priced our kids had chips and pizza

great sports facilities. wifi good. staff helpful and friendly. nice and quiet in the evenings.

it's a 5-minute drive to almancil, with lidl, aldi, and a self-laundry all handy in town

the free on-site parking was also a lovely detail

there's a great pool area

bright rooms, good wifi, nice pool area near restaurants!

the complex provided secure garage parking for our motorcycles

laundry service available but was very costly- only used it as spilt red wine

great facilities eg pool area, nice gym live music at night piano & other; lots of places to relax: eg prime

- especially the porters ismail and abdulsalem proximity to golf kids club really easy to use and informal

my two kids (11 years old) couldn't get enough of the pool or the buggy

was very friendly especially the lady who worked in the kids club, my daughter had a great time

charges for laundry were extortionate

wifi didn't working in new wing

my kids didn't like their range of cereals, so i

pool area is beautiful and clean, staff are all nice and helpful (including the cleaning staff)

liked everything including the swimming pool and breakfast

the garden and swimming pool area was fantastic lovely comfortable beds to lie on and catch the

some facilities in room need better maintenance, clogged bathtub, kitchen doors falling apart

maybe big crowds of golfers need to keep the noise down when near the pool area

was only one socket in the kitchen area, and my laptop kept tripping the fuse

bar service was a little slow at times another member of staff would help

very friendly, pool was clean and a good size

the waiter coming outside to tell us that we have to smoke quick coz they going to close the kitchen

there is no bar where you can casually sit and chat with fellow travellers

the gym area in the basement needs a refresh..

at the pool is weak, but they’re getting it fixed soon

kids excited that there is a tv in the bath, but its so old sound didn't work etc

great location rooms and pool

the gym had the best up to date machines and the baths even had tvs

i used the gym every day and i found it very well equipped

perfectly clean, fabulous service wether in the bar , restaurant, spa or around the pool

really great property for travelling with kids. pools were fabulous, staff were very helpful!

really great gym for a hotel

used the rubi bar twice for drinks

resort itself is lovely, with great facilities, free beach towels, 2 different pools, gym etc

the pool facilities were close to the room and parking was excellent

the property's fault but beware travelling during school holidays - way too many spoiled kids running around

we also enjoyed the real fireplace at the lobby, which was almost always on those days and that created a

gym,outside cinema, rooms the private island with picnic made by the restaurant heaven

breakfast, gym,outside cinema, rooms the private island with picnic made by the restaurant heaven

onsite activities are limited for kids over

lovely pool and free parking which we requested

the pool was lovely and the food at breakfast, bar snacks and dinner was delicious

ease of parking and location.

s was all round good, rooms comfortable, facilities good and excellent wifi

the wifi seemed to only work at reception not the rooms

hotel has free underground parking

is a 5* hotel and prices match but i still rate 'value for money' highly as you get free parking and wifi

and spacious family room and most of all, pet friendly

excellent adults pool away from the kids.

breakfast was a bit chaotic and busy and trying to get a shaded space at the pool but it s expected at the

no dish soap and laundry detergent in the room on arrival.

good access to golf course

amazing for kids , but very disappointed with attitude and manner on the resturant / bar team

love the 4 seasons, the staff are welcoming and accommodating, it’s such a safe place for kids

bar staff also very friendly

the room was very comfortable and the room service was great

pool area was quiet with available sun beds

30 pm instead of 12), but the staff didn't make a minimum effort to satisfy our

also, the gym has no windows, which results in a build up of odour

good breakfast staff were brilliant

friendly and family environment. pet friendliness.

the only improvement we could think of would be to offer bar snacks in evening, or some sort of limited menu

and friendly boutique hotel, nice pool nd garden area

pool was clean and secluded

good parking and comfortable stay

pool that was closed none of this info was not shared to us at all prior or during stay, sent for laundry and

modern and service is impeccable upgraded to a pool view room and allowed late check out and assistance with

pool area was busy but very nice too

) plus the staffs are very attentive and botanic cocktail bar makes amazing cocktails and very instagram worthy

excellent service especially at the pool bar, sensai and ria restaurant

the pool area and terrace overlooking the orange grove are a delight too

at the pool no wifi, but it is complaining at very high level.

bed was the most comfortable, pool was perfect

breakfast was always delicious and nutritious

terrible self service bar with a wine of 0

borrow me an iron, offered laundry service which was ridiculous as i just spent the night there

extra pillows in our room 1 particular man on reception (evening shift) moaned he had to go to laundry to get

i had a wedding the next day and i was able to drop my clothes to iron in the laundry service at an inexpensive

no iron available from reception (there is a laundry service which is pay per item)

was a good surprise have all the services that i needed available: laundry, parking, restaurant and very delicious

of the room, fully equipped kitchen, laundry machine :), very friendly helpful personnel at

fantastic location for golf and for exploring the nature park

i’d love a bit of entertainment in the place as it’s so busy and there are lots of kids

the mini golf course, walking distance from the reception was great for the kids

kept dropping out not enough car parking for villa 179 not recommended for anyone who is handicapped 3 kitchen

it also would have been nice to have some laundry detergent

free bus is too slow to wait in common busy time (like when pool closes or we all go to restaturant) - i suggest

golf at the royal course of vale do lobo was spectacular!

the shuttle service was great.. l have older kids and it was great to have it

fantastic, well equipped kitchen

guest relations openly admit they are having laundry problems, and a shortage of housekeeping staff

needs a laundry facility, families need to clean clothes when staying for an extended period

we had 3 bathrooms and the kids had their own area: bedroom, dressing room and bathroom

a bit of resort-feel, but that doesn't affect our stay at all as we were out most of the time golfing and

this meant that the whole of the grand wyndham was without power, no lights, no fridge, no wifi, nothing

was quiet and great for the kids getting to sleep at night

a few more basics in the kitchen on arrival - salt/pepper. no outdoor plug to charge the car.

the kitchen area had everything you might need during your stay, and with a built-in bbq and pizza oven

location, like all resorts and hotels in the area is sporadic with golf courses in between locations

children's park lovely, but perhaps not geared towards <1yr as the swings do not have barrier seats for a baby

had to order from the bar and take up to my room, otherwise extra charge for room service

the bar could have opened earlier than 3.30pm for cold drinks and snacks.

there is a pleasant bar area where snacks and light meals are also available

all the staff were very kind and friendly, and there was plenty of free parking right in front of the hotel

a short drive to the lovely old town of faro and within walking distance to local bars and restaurants

pool not suitable for kids, only small area where they could stand

the pool area wasn't tidy the broken loungers are laying there.

pool was still closed and no wifi in the room (but good connection in spacious lobby - so not too crowded either

breakfast was very good and very good selection. nice beach front and coach trips.

room service was exceptional and our room was serviced throughout our stay

in the hotel were knocking on my door , ringing the phone , plus they charged me 57euro for my laundry

only had breakfast but that was

extremely good breakfast! brilliant staff! excellent location! my

although the spa area could do with a little attention

unfortunately the spa pool wasn't open which i only found out after the booking.

kids club closed - wasn t made aware of this beforehand out dated interior but very clean

bar area was pretty and always looked inviting in the evening with candles

restaurant closed of course, but room service had a great menu and all available until 11pm

the evening menu in the restaurant is restricted to a set menu with no kids options

improve the swimming pool bar service

location facilities and breakfast

after first day, you have to pay for the wifi 7.50 and the spa you have to pay for aswell.

kids club was excellent and paula who entertain the children was outstanding

rude staff horrible room service, there were garbage on the floor afterwards out dated and old interior design

wifi wasn t great

there was no iron in the room , i arrived late so was not possible to use the laundry service

therefore have to incur the extra cost of laundry facilities

was no iron available, only a laundry service which was not applicable to us and we had a wedding to attend

no ironing board or iron in the room and only option a minimum 24 hours laundry service

laundry service

great for the family, breakfast buffet was really nice

the service in the hotel bar can at times be very slow & needs staffing up at busy times.

very very nice clientel family orientated lots of kids but very well behaved due to nice respectful parents

very good with kids

clean, friendly staff and parking with ev charging stations

, staff claims, the hotel couldn't offer laundry service

breakfast was very good and plenty of choice

noise every night ,noisy kids running through corridors late at night doors banging, uncomfortable bed

hotel is very well located, with nice amenities such as the pool, gym, massages, beach sun beds and good breakfast

pool was a bit smaller than expected but did what it says on the tin lovely walks and great pubs

power cuts fire alarms going off when they shouldn t have and i put clothes in for laundry one was

not sure if this was the adjacent car park or the casino

spa - 11 pp, kids are free and allowed in between 11-3

bed very comfy, clean bright room . excellent daily room service.

the hotel , tranquil , great pool areas , breakfast was divine , rooms excellant , 10/10 all round - only negative

kids menu was an issue and expensive at times with mixed quality ( chicken nuggets were

large rooms, great location, nice kids club across the road (that needs to be pre-booked

lovely room with beautiful view of the golf course and sea, friendly helpful staff

the kids club staff and support. overall friendly staff.

great location, great breakfast, great facilities

food was incredible, the kids club was brilliant, the staff so lovely (apart from one male check in staff who

pool staff so helpful

ordered room service didn t come on several occasions

and spacious room with a fantastic lake view

not enough to keep kids active with kids club staff. no kids disco or pool games.

breakfast fantastic

easy free parking and the hotel was only 10 mins drive to most of the local golf courses

it was cheaper ordering room service for our family

to pay for wifi

i also really liked the food i ordered from room service, in the evening when i was too lazy to go out

peaceful, beautiful swimming pool , excellent breakfast

wifi signal was weak

there concept is mostly consistent, for example they have no breakfast buffet and this makes it so much better

plenty of parking spaces available free of charge

beautiful setting and wonderful breakfast to

no laundry

the wifi wasn't very strong but does the job for emails

wee hotel that serves a very early check in

has a lovely pool

having the swimming pool, a little outside bar and a small food selection, was more than i had expected and we

no laundry self service - no options to wash clothes

there was no iron in the room and the cost for laundry/iron service was ridiculous

location, very well maintained, a second pool which was a bit quieter than the main pool, good selection of food

so many great facilities- tennis, football, archery, gym

i would have loved to see all of the spa facilities open

the hotel organised our airport transfers, taxis during the week and our golf arrangements

the reception organised all our golf appointments and dinner reservations in the area

we had a view to golf course, but you could not actually see anything through the trees

outdoor pool was too cold for us (indoor spa pool was lovely) and the lunch food was not at the same standard

it felt tired and the offering from room service food was dire

bedroom was clean with towels sealed in a laundry bag - a nice touch

breakfast was good and fresh,very,very clean room,very helpful reception people,perfect location

didn't stop for breakfast having a early pick up

terrace view and they arranged an early breakfast when we had to leave early for our flight back

the only problem was wifi and lift was bit smaller than usual

pool area was nice and clean but the sun beds were really uncomfortable but most are

the gym was not maintained and the spa (jacuzzi and sauna) were not functional.

great air conditioning, free parking, table tennis, pool, tennis court, swimming pool, location, quiet

hotel is excellent, the rooms are large and spacious with fully equipped kitchen:)there is also a pool if you

pool cold but just time of year

clean laundry, and my room had a balcony

window view was the hotels laundry piles

we were also told that kids eat for free and so we will only pay for adults but it turned out there is age

and juices could be better in the breakfast but food was still delicious, there are no bar facilities so tea

arrived here with our 4 kids

parking area is minimal.

bar was open at night and the staff were very helpful and friendly

nice size room, parking and great breakfast.

the hotel is pet friendly, but there is a pet fee per night

wifi kept dropping but as only using for a short time managed without.

wifi , could be a wi bit better. but can't fault the place at all. the owner is very helpful

the breakfast was amazing and service excellent thank you again

wifi signal was a little weak in our room, but not unbearable.

the wifi password was your home and that is exactly how they made us feel

we had a problem with the water temperature of the spa bath, but the staff was ready to help.

as well as the laundry service and the spa (

the gym was good and open 24 hours (along with a heated indoor pool), my son loved the kids club and overall

late night room service should have an extended menu

we had a junior suite; great for young families with a kitchenette although ours are older but i remember those

the bar and evening entertainment was so enjoyable

very good laundry service

the laundry service was a real bonus

laundry service very good value for money

there was a sound of hotel laundry at night and it was disturbing

decent choice for breakfast and good strong wifi

late check out was no problem

spacious with top quality facilities, large master bedroom,large open plan sitting area and kitchen,a large

aside from the usual kitchen utensils there were containers in case you wanted a picnic, there were umbrellas

clean apt superb location near all the best restaurants fully equipped kitchen excellent communications with

free parking

weak wifi

pool area very good

wifi sometimes didn't work in our room

spacious and clean room

the laundry dryer also did not function, though we discovered this late and did not have the

and she said that we need to complain to management - so,guys, we are complaining sort of :) - kids club we

good gym friendly staff lovely views from golf

our kids really enjoyed a lot of the amenities the property had to offer, the rooms were very spacious

so not all service was up running and the pool next to our house was not open

room service, cleaning room few days delay till 5pm even though we informed reception many times

staff room, bed and linen. breakfast although excessively priced.

decent gym and spa facilities

large and spacious resort. full of activities for kids and relaxation for parents.

breakfast was really good, great choice

item like an iron and ironing board not available on request ,was told there is only a laundry service

no ironing facility available to do yourself - only an expensive laundry service.

no iron in room have to pay for laundry service areas of the hotel dated

most hotels just provide a towel at entrance to sauna which is then deposited in a laundry basket at the end

asked for an iron 4 times, just to be fobbed off and one man rudely suggested we could use the laundry service

the room service option wasn t really what was needed ( and a whacking 15 surcharge ) pity

the pool was perfect for kids, with a huge shallow end - i wasn’t expecting it to be quite so easy with my

we arrived very early and they readily gave us an early check in

in the way each & everyone treated us no matter which section they were in ie reception, dining, room service,

fantastic hotel great roof top pool area great breakfast ud83dudc4c

if you need to laundry there is a small self serve laundromat down road, really good and you can go have

rubbish and dirty laundry left all day in stairwell

when we mentioned this at the reception (there had been a problem with the laundry, which can always happen,

we asked about laundry machine (with extra fee), as it states on their page

wifi not as good as some reviews

mini bar items predictably too expensive.

room service ( 2 heineken 1 large water 29) and activities ( 35 euro for tennis) service in bar area very

tennis golf beach

wifi was terrible tv stations kept freezing apartment was

in gym was far too high for any reasonable cardio exercise as it became stuffy and very difficult to

the pool could ve been warmer as it does state its heated but it was cold

the gym,sauna,and steam room were great to have included in the price and breakfast was great selection

free wifi could have been stronger. doesn t take away from the experience though!

there was no staff to bring our luggages and bags ( we had 8 to 9 bags with us because of our 2 kids and 2

personal really friendly and ready to help, clean, good placed, breakfast was great i can only

nice laundry

wifi very poor

biggest complaint was that they had booked in children s soccer teams for the weekend and the kids were running

wifi didn t work for us, also there was just like one or two sockets, so hard to charge multiple

early check in late check out help with our taxi booking etc

not super clean as it should be and the hydro pool was cold

kids park plus crazy golf etc

and mare bar at the beach is a perfect idea to have a drink between the beach day and dinner time

plenty for kids to do

several time tried to call from the room for the concierge service, room service and etc - nobody answered

no facility for hanging up washing in the bathroom (a holiday weekend meant no hotel laundry

have allergies to the perfumed laundry soap and had a hard time breathing while there, otherwise, it was great

breakfast was excellent for such a small hotel. every choice was provided.

staff were very friendly and helpful and the newly opened rooftop terrace bar was great

if it could be fixed for the noise, but instead, the hotel offered us an other room and free breakfast for the

, spa and yoga

staff friendly and helpful, managed an early check in and late check out

pool cold water

very expensive for the service and facilities/overall quality of the offer - room service / minibar / amenities

setting at the portobay falesia is really beautiful - looking out across the pool to the pine trees and pretty