pool was amazing

the $75 pet fee should be known up front and it was not. what a surprise!

of checkout (before check out time) we re unable to use our door keys for the side doors to the parking lot

great location. quiet and not so busy. hot breakfast and friendly staff.

pet friendly with an area for dog to use outside along with bags available for waste

we had been outside smoking earlier and the one man was grilling outside for 6+ hours, that's not an exaggeration

once i arrived i asked for a non-smoking room because my son who smokes did not accompany me and they told me

it was a smoking room and that's all i liked about it

then he argued with me that i was in a smoking room

there is no gym

room,quiet ,good location,friendly staff and nice breakfast

breakfast and clean rooms

pool could have been warmer, no weights in the gym

the pool was too cold.

at 9am room service were knocking on door.

didn't take advantage of breakfast. i'm a late sleeper.

the breakfast was great. being able to get away and spend time together was nice.

breakfast was great!! staff very friendly

the staff, especially the person making breakfast was very nice and polite.

parking lot had trash everywhere

the fact of no laundry was a big disappointment

i would have liked a hot breakfast

how to access the hotel from the main road at first try - i had to turn around in the sam's club parking lot

amenities, parking, breakfast & staff were totally great

good breakfast, bed very comfortable, loved the pool, helpful manager.

comforter (apparently nobody does laundry on sundays and they don't have extras)

it smelled in the room like dirty laundry

there was a male staff member pushing a laundry cart, he was walking behind my son and i

the wi-fi did not work the whole 3 days the people in room 324 stole stuff from us while doing laundry and the

no accept breakfast

breakfast was also very good

with a small fitness center and pool

heated pool and well equipped exercise room

with a small fitness center and pool

traveling with children and made sure to ask if we needed a travel crib and told us the pool and fitness center

liked vending machines there,atm machine, breakfast foods, laundry room, and the staff was great

just parked the car in the parking lot and didn t have to move it until i left

nice location, great pool

good breakfast. great pet stay rate. we have two small dogs and paid $15

wifi was available

parking wasn't enough closest to the elevator

parking is adequate

breakfast was really good

housekeeping could have cleaned the kitchen , but did not

plenty of parking

has a laundry room if you need to wash clothes

the laundry room cost way too much!

not easy to get into parking lot

friendly staff, big room, nice tv, free wifi, all-around good value for the price.

was in the same parking lot as a strip club

also, the room was next to the industrial laundry room so we would hear staff all through out the night

pet fees were ridiculous

a free breakfast,(hostess very friendly),plus parking and internet

beds super comfortable! room clean and pleasant. breakfast delicious!!

gym selection was poor

the laundry room gets hot.

the casino and track was walking distance

listed address was wrong, information re pet was not communicated to the property

breakfast was ok, location a little far out

bed was very comfortable and breakfast good.

the breakfast was one of the best i have ever had in a hotel

cleanliness, convenience, breakfast, comfortable beds'

great breakfast and pool

indoor pool was freezing cold

the breakfast was great

the breakfast was wonderful, the gym was nice, the bathroom was very nice and spacious.

pool was just ok

the breakfast included many hot and cold items, more than enough to get a nutritious start to the day,

nice gym

free continental breakfast, parking and wifi

laundry room didn't say how much it cost, i put a quarter in each slot but it wouldn't work

other than that the room was nice, clean, & was able to do laundry however $3 to wash laundry is not bad

hallways downstairs near lobby open doors in several of rooms were open storage and supplies and laundry

i feel that there should be a certain age like 16 and up allowed in gym

it was perfect! pool nice jacuzzi perfect!!!

staff was very friendly and was able to move me from a smoking room to a nine smoking room the next day cause

smoking room smelt like smoke, but what do you expect, can't complain.

the carpet is pulling up by the spa tub and nail/tack strips poke you if you step out in wrong place

where on the parking lot it was crazy unpleasant stay got a non smoking room then they tried saying we was

there was a fight in the parking lot one night..

we had to wait until laundry was done

filthy dirty hotel, room dirty, lobby smelled like a dirty laundry basket and marijuana guy at front desk not

the breakfast was excellent and the staff pleasant and friendly!

good location, friendly staff, quality breakfast.

wifi did not work

i couldn t sleep because i thought i was allergic to the laundry soap used on the bedding

the pool was crowded but fun

me and my family, close enough to all the attractions but far enough to avoid traffic, pool was great

pool closed parking lot entry potholed

the staff, bed and grab & go breakfast.

the non smoking room smelled like smoke ad much as the smoking room they don t clean.

fine they have no one to clean the pool

where the pool is supposed to be located is now a large hole filled with rocks

wifi was fine

people playing in the parking lot till god knows what hour of the night

dryers in laundry room didn't work had to use pubic laundry

no i didn't have complaints they even had a laundry room.

they also had no laundry

smelled like people smoke in the rooms or the staff in the closet/laundry area

costs $2 to wash and $2 to dry in laundry facility and there are no gluten free options for breakfast (like

my room was next to laundry room used by very loud associates throughout night and early am!!

the laundry facilities

great little gym and breakfast offerings

very clean, great staff, variety of food at breakfast, good location

breakfast is very good, beds and staff were great, good experience for the price

came home with my young kids and wife from the hockey game and there were at least two homeless individuals

room (loved the hardwood floors), comfortable bed, room service was quick and delicious food

friendly staff; early check in as we had requested; dog friendly; beautiful lobby/common areas; great location

the room service was served in brown paper bags, with no style or grace ! terrible!

get that bar back up and running plz

in my bed room its complet for cooking and laundry

room - floor, bed, sofa was shaking probably due to some machinery as laundry room or something like that

shaking of the floor and after reporting it to the staff, we were told that this happens when the laundry is

good gym and the self-laundry facilities

there is also laundry and the receptionist have coins to change

the laundry service as my clothes came back with a 'damp' smell

the carpet in the hallways needed some attention. some of the gym equipment was broken.

the pool water was very cold

downtown location, spacious bathroom, friendly and helpful staff, clean, great bar tender at the restaurant that

was centrally located, walking distance in the downtown area from a bunch of restaurants, bars, etc

i tried to order breakfast room service the next morning and the hotel front desk person was rude and angry

rooftop pool was amazing

room service breakfast was very good

connivence to the fireworks .. the pool was amazing .. friendly hotel staff.. great environment

good location near the cbus, very friendly staff, loved the outdoor pool and hot tub.

a laundry list: - an early entry was submitted and confirmed from management on three different

great location, nice breakfast and helpful, friendly staff.

breakfast was fantastic

the kitchenette was fantastic

enjoyed coming back from the kiss concert and relaxing with a few drinks at the bar afterwards

the bar/cafe area and pool

upon arriving we find that the hot tub is closed, and the wifi wasn't strong enough to allow kids tablets to

pool and spa were amazing

was expensive, the facility was a little rundown, no staff at the bar even though it wasn't closed yet, expensive

there was still garbage in one of the cans, and also, most concerning, a used bar of soap, left in the shower

they had only one working elevator, it was down all week, and the cleaning staff had to take the laundry and

this is to include security no ppe, laundry no ppe, social distances need to be adhered to

wanted to use the laundry (advertised amenity) , but there was no way to coin changing (counter or machine) on

pop machine and laundry machine ripped me off.

we base our hotel on 3 things: proximity (walking distance) to venue, free breakfast and free wifi included in

the food was fine, but the kitchen closed at 6:45p on a sunday per the person running the bar/restaurant

fantastic view from rooftop bar with great food and cocktails

the hotel and hotel room was amazing the roof top restaurant and bar was amazing loved it

they have a wonderful roof top bar and walking distance to the short north

offered laundry facility

self service laundry was much appreciated during our three week stay in the usa

breakfast was very busy with kids and families, but that didn't bother me as the dining area is spread out so

breakfast was very busy with kids and families, but that didn't bother me as the dining area is spread out so

said they had 24/7 popcorn that my kids were pumped about but no popcorn.

would like to see laundry facilities available, as i sent clothes to be laundered and most were dry cleaned

and also maybe put a laundry room in the laundry service is to

it was a bit hefty on the pricing, considering you are charged for absolutely all extras

the staff at the big bar on two is attentive and efficient

due to covid the bar closed at 10pm.

there is no guest laundry facility, something that all hamptons usually have

no laundry available.

parking is too expensive imo. room service was lacking.

the description of room with a kitchen was overblown - only had small ref and microwave

i was traveling with three young kids by myself, and i loved how close it was to the convention center without

larger pool. more breakfast choices

the pool was small, but nice

the pool restrictions, but as i stated before, i'm sure it was because of covid.

the breakfast was pretty limited, but the dining area was clean.

the breakfast pastries were fresh and tasty

we arrived there was a pile of soiled laundry next to the elevator

this was evidently some sort of save the planet program so not so much laundry was generated

swimming pool was not open and the dryer in the laundry facility was out of order.

it was close to the airport and it was pet friendly.

the pool was freezing

breakfast and the pool area.

very good breakfast and very friendly staff

paid for a kitchenette suite with no kitchen the same microwave and refrigerator that you would get in any

didn't get room service on sunday

parking spaces too narrow

clean, close to where i needed to be, laundry available, full size iron and ironing board.

front desk staff friendly and helpful, pool/hot tub, comfortable beds, plenty of parking

wifi

breakfast was the best we have had. nice area.

pool could stay open later

a little more protein and healthy grains for breakfast

convenient to our destination. quiet. clean and decent breakfast

breakfast a little lacking

there was a good selection of breakfast options including 3 different types of cereal, waffles, eggs, & sausage

breakfast was awesome..coffee was excellent

breakfast selection i've ever seen, hairdryer nearly caught on fire, no stopper for the bathtub

breakfast cereal was old and stale

time really really needs upgrade heater knobs not working at all had to try to get regulated if wifi never given

property doesn't have breakfast

and the wifi connection was convenient

did not have coin onsite for laundry, no bellman carts, wifi wasn't available, toilet tissue was hard, shampoo

the kids had a blast in the pool and were in awe at the breakfast selection

breakfast hours through the week ended at 9am, which seemed a little early.

really loved the fact that there was a kitchen in this hotel and that there was a sofa bed in the couch

the gym was amazing

really likes the trundle bed in the suite. was perfect for the two kids.

our kids were very excited about a pool, but it was so small that with only a few others groups there

breakfast was great. separate restroom and shower areas.

shuttle to our son s osu graduation

my guess was the parents went out and left these kids on their own

friendly staff, shuttle to airport. clean and comfortable room.

lounge & the bar area were pretty nice

accommodating with late check out, gym, and pretty clean

i sent two text or emails that were forwarded to hotelrequesting info on catching free airport shuttle

school hotel charm made it special, nice rooms with great room service and housekeeping folks dedicated to

that the breakfast was too early

the breakfast only went until 9:00, which, on my schedule, was a little early.

the kitchen in our room.

our family also enjoyed the pool

the fireplace in our room didn t work.

the swimming pool wasna ? ? t open, and kids ran the halls

the tvs were great and the pool was a nice size

free breakfast was excellent! personally made omelet. clean spacious rooms.

loved the convenience of the shuttle service and the happy hour drinks were awesome

the pool was slippery and two kids fell.

no breakfast

parking was a little hard to find

left for the airport at 4am so didn't try the breakfast. the bed was comfortable though.

parking lot full of potholesentrance to hotel tiles missing on the floortv didn't work in

shuttle to easton. driver was ver friendly and it was very convenient getting to easton.

location, cleanliness, gym, laundry, and the fact that it had a kitchen in the room so i could take care of my

overall clean, nice breakfast, good location. pool and gym available .

the room layout and room kitchen and breakfast area were awesome

my husband and son also enjoyed the heated pool while we were there

the pool and basketball court.

the gym and pool were also nice and open

no restaurant and no places close by unless to go back to the airport. the pool was closed.

the gravel-dirt, mostly dirt, long term parking lot.

the pool, patio, and bar are a nice reprieve for weary travelers

the kitchen was fully stocked with silverware, dinnerware, glassware, pots & pans etc

didn't have a chance to try the onsite bar so i couldn't say if the bar food was any good

parking. had to park in rear of property.

the pool wasn t open due to covid, but understandable. kids were bummed, but not a huge deal.

no info given about parking or anything at check-in, asked to see proof of prepayment.

we got neither of those requests, as our room was on the second floor looking out onto the parking lot

each time were told it would be 40 minutes, then an hour, and they could not help that the laundry people didn

the shower was horrible wanted to do my laundry there and they had no soap or quarters

laundry room gets missed lack of breakfast

us two towels no washcloths so i had to share a towel with my friend all weekend and then the laundry facility

on carpet in room and on stairs no face cloths available and front desk admits there was no laundry done beds

on the way to the room staff had the laundry room door open and there were people standing outside of the

still had trash and dirty laundry

we did not get to use the self-service laundry because the dryers were un-serviceable.

friendly staff, good breakfast selection, nice indoor pool, guest laundry area, and plenty of parking

the laundry machine was

laundry machine doesn t have timer display.

they say their pet friendly but they never tell you that there's a charge for your pet i called twice before

i am not a pet friendly person and no pets were walking without a leash and i really appreciated that due to

not enough parking.

needed a code for the wifi, which i never got. the coffee was cold in the morning.

dong who went out of the way in helping with quarters at the laundry

- laundry service was very poor - lobby a bit cool - value for money ok but not great

kept the bar open so we could eat due to a late arrival. very courteous desk staff.

the shuttle service from the columbus airport to the hotel was incredibly helpful

really liked shuttle access to/from areas within 5 miles

the admendities of pool, gym, bottled water, breakfast, laundry & shuttle

i liked that it had a couch area, and that it had a laundry facility.

comfortable breakfast

last, why so much for pet fees

the pool area

having the ice machine and laundry options on the floor.

my trash which was pizza boxes and trash can she change trash but refused other trash there was laundry left in

breakfast could have had eggs bacon protein instead all carbs

breakfast was great

breakfast could have been better.

the pool and

we came to go to the casino uber pick up and drop off was at the front door

we had booked this hotel because it showed it had a swimming pool, hot tub, gym, breakfast included in price

they also had an indoor pool

wifi was terrible ,room was dirty and had a smell to it .

the breakfast needed more variety. not much the family would eat.

they also added on $100 feet for my pet being there and didn t tell me they were doing so and it cause my

the room was spacious and clean. the bed was comfortable. breakfast was adequate.

room was very nice and clean and tidy very nice kitchen at set up

the free breakfast was nice and included bacon and hard boiled eggs - not just toast and pastries

thought it was the laundry machine, but then felt it was some ac equipment, because laundry doesn't take all

the washer for guest laundry was also out of service

the wifi

confusing parking lot! getting out to main road!

pool was closed for maintenance but didn't really have time this trip to use it so really nothing

the free breakfast was really good

s a perfectly nice hotel, but no breakfast, no parking, etc included, and the price would warrant complimentary

was dirty it smelled bad the night staff was rude the laundry facilities were out of order and it was way

an ice machine, laundry room, vending machines, microwave, and free coffee/ tea

on site laundry , vending machines and ice machine

wifi was very slow

had a no-smoking room but the hallway smelled of some smoke.

beds comfy. gym was good

the lobby, ice and vending machine room, free breakfast, parking were all above average

no pool, no restaurant and bar has limited hours and closed early!

were in our stay shopping wad good bar was great the reception girl was very friendly cookies were

the lobby, ice and vending machine room, free breakfast, parking were all above average

up the handle to turn the water looked like it wasn t installed properly and we got a non smoking room and

smoking room for husband and lots of places to eat nearby

check-in, i was told the manager over-booked and we didn't get the 2 bed smoking room i paid for

wifi would never connect

room is very comfortable, ac, toilets, lights all working sheets are clean and homey, they have smoking and no

a little noisy as my room was next to the stairwell and guest laundry.

the pool was dirty

the parking lot and lots of commercial venues out the window

kids were running up and down the halls screaming;jumping from beds onto floor

nice room, clean, no odors, pool was heated. nice breakfast.

the pool is open later than most hotels which was nice if you arive later i the day

breakfast wasn t our favorite

the complimentary breakfast menu was tasteful and healthy

we really enjoyed the breakfast selection

pool was freezing and one of the main reasons i choose the hotel, was for use of the pool

the laundry machine was old and the dryer did not dry the clothes at all

the laundry room dryer can be better.

it wasn't very important, but i got a severe ear infection from the swimming pool there.

poor wifi

pool room floor kinda dirty

and helpful ud83dudc4d ud83dudc4c reasonable price and very well operated, vending machines and laundry available

over toothbrush in room power went out twice laundry in office had trash every where and desk clerk was using

parking was good

is good, usually not bad place to stay but the staff aren't great,maids let their kids run wild while cleaning

kids can fall from 2nd

the mini laundry mat they have isn't the best. it works but not very good.

when calling down for new towels, was told to call back because they were doing laundry and might have some in

downside is pool is not open and laundry room doesn t work properly

god forbid they leave facebook alone long enough to tell their kids to quiet down

it was nice to be able to have full kitchen amenities and cook

24 hours laundry room, small gym

i love that there was laundry machines

i didn't like the fact that the wifi was kicking in and out every 4 mins

just wished it wasn t a chlorine storage so i could enjoy the pool

kids running in the halls really not bad i have grandkids