hot water the water had no presure the a/c cool very bad no door in the toilet bed very hard the breakfast is

excellent customer service, clean, good service and great breakfast

staff of the hotel is very helpful, the breakfast was great in a very pleasant place at the terrace and there

good air con. breakfast on the rooftop patio was yummy.

good breakfast, friendly staff, facility was clean . overal good experience for a short stay.

the staff were friendly, the rooms were good enough for a night, breakfast was delicious.

no hot water and poor quality coffee at breakfast. everything else was perfect!

and the doors weren't soundproof - was pretty noisy with other guests right outside having breakfast in the

lilibeth was so kind to make us breakfast to go since we were leaving so early

beautiful place - calm, quiet, safe - great kitchen and very helpfull staff.

good breakfast

the breakfast was terrible with instant coffee

intermitted wifi

is a shop (snacks, drinks, alcohol, cosmetics), a restaurant (local dishes, fresh and tasty), a bar and a wellness

breakfast was amazing

i had to leave early and i asked for a breakfast to take, but it was too poor.

the breakfast buffet menu might have had more variety from day to day.

the quite of the room, a good bed , nice breakfast

services, cleaning, pool

wifi was slow, a pain to get working and mobile data didn't work either so it's impossible to do

room, the bed was so uncomfortable, the bathroom extremely outdated, and the bar menu was very limited

eggs and pancakes at the breakfast were good as well

service to take you to the airport they suddenly modified prices and put them more expensive for laundry and

* for kids the swimming pool doesn't have chlorine so no red eyes what so ever, its only 0,50m deep and

lots for kids to do

place, great location and staff was amazing, on the weekends there are recreation for the kids

resort hotel with wonderful pool area and direct access to a lovely beach

the wifi was good and the staff friendly

wifi barely worked - don't recommend for working travelers

price is very good and the location is close to the airport, finally, they have parking for the cars

of the airporr, clean, good wifi, nearby shops with food and street food

the pool was nice .

the wifi didn t reach our room

was only parking inside the hotel premises for two vehicles

pool looks nice bit it needs a deep cleaning in the corners, if the wifi fails you will be totally stranded as

unfortunately the light and wifi went out for seven hours

unfortunately, the wifi was unreliable

good breakfast and customer service.

close to airport. quiet cheap. pool looked nice but i was not here long enough to use it.

in the room, the 1 big bed is 2 twin beds and uncomfortable in the middle of the bed, basic breakfast, it was

breakfast was very poor

breakfast of arepa and eggs and

laundry service destroyed my clothes, poor english, check in at 4, people walk half naked in the

and the last thing made me really sad - destroying my clothes by laundry service

(for example, sent out 1 bag of laundry and was charged about $150 usd

sandwich from room service wasn t nice, specially the roasted chicken sandwich

good gym

laundry service not included and ridiculously overpriced

free and fast wifi

pool and jacuzzi were available after some time

our room was beside the kitchen, the pool, and it was noisy.

wifi works

a couple of loads of laundry cost over $ 100 dollars

the dinner and breakfast were good

the only other issue was the breakfast not having bacon (again very minor issue)

of facilities for adults and kids

for families this is the better hotel to go, kids will love it

asked for the laundry service prices 3 times, it was never brought to my room

wifi didn't reach out room (room #101).

seafood, beautifull facilities, kind staff, really close to the beach, delicious breakfast

no sushi bar anymore ud83dude1e

hotel is well located, just next to the beach and with lots of pools and common areas, parking, gym, etc

breakfast- cold and bland eggs

my only complaint was breakfast which involved very cold eggs

breakfast, desk attention.

the breakfast too poor and not enough variety.

property needs maintenance and remodeling some staff need training the staff in the breakfast buffet need training

great wifi connectivity

stayed at this beautiful resort (the lago resort) with our two kids and had a lovely time

the service at the beach bar was very

good live music at the beach bar during the day

pool, comfy beds, great location by the beach, delicious food, cold ac and games at night for the

only problema we have was with the snacks at the pool, apparently the kitchen was very busy so i took almost 1

only one pool for kids

a lot of things to do for kids the rooms are clean and comfortable

only one pool for kids

property is nice, the beach is clean, the swimming pool is very nice, surrounded by beautiful palm trees and

just a bit twisty the way from the building to the main swimming pool

laundry is surprisingly slow for a hotel of this kind

the bar and social areas close super early, 11:00pm

the spa is great

food at the restaurant was great and so was the room service

the room service menu could be longer and should include vegetarian options.

when on vacation no one wants to deal with maintenance issues or incorrect pricing the laundry is not practical

system they have for the pool towels is a bit complicated

it was located on the 3rd floor right be a gorgeous pool but extremely loud

as a consequence, none of the facilities of the building were working: neither the pool, nor the saunas

upon arrival they ask for documents for kids that weren t made aware to us before traveling, so check in took

information about pool,the hotel showed pool like own however you have to walk to another tower to enjoy it,

the pool was good for the kids

there was no dishwashing soap in the kitchenette.

the pool is huge and lovely

expected and the staff in the buho restaurant was nice as well as the woman serving in the coco bar (the only

laundry service took much longer than expected, not enough chairs in the hotel's part of the beach

staff was very helpful and laundry service was a plus

the gym could be better - it was okay. also finish furnishing all the balconies already

the beach is pleasant and great for kids

the roof pool and bar has a breath taking view

there s no bar and laundry service either

food, swimming pool, rooms, smart appliances

restaurant after a morning buffet breakfast

they said we can have breakfast the next day, we just needed to pay

further, you have the kitchen in the room, but no dishes, pans, etc

the people are very nice and the breakfast is really good

the food was good - we had dinner there one night and enjoyed the complimentary breakfast

in the area due to the high altitude location, they receive a good signal from the satellite wifi

breakfast delicious

i was in colombia to see the birds and i loved sitting in the yard eating my breakfast as the sun came up and

breakfast (included in the room package) was also not very tasty

very clean - swimming pool is super nice for kids

breakfast, pool and room

was very crowded, no covered parking spots, we had to leave our black car in the sun to melt

facilities are good, the breakfast was ok but twice we were received with the message we ran out of food,

they were always there to answer our questions, made us lovely healthy meals, did our laundry perfectly and

we liked the terrace and giant hammock, stable wifi, good quality bath products and bath towels and dehumidifier

good wifi for working

wifi signal did not reach the bungalow, so we had no internet in the room.

room, confortable bed incredible view incredible placement of the hotel good breakfast and restaurant very nice

they offer a delicious complimentary breakfast

the pool and jacuzzi are sparkling clean

is the best, always helps us the cleaning the location staffs breakfast simple but we

breakfast was great - but too much salt for me

don t get me wrong, it s not bad at all, actually breakfast is amazing, but maybe the rest of the menu need

the new room was located on the second floor on top of the hotel's storage or the laundry room ( we are not

liked every thing,services in the swimming pool, the hotel is near to beach, there are some swimming pool

was some activities programmed for the kids that didn t happen: ping pong tournament, water polo match and hand

booked for the whole family but breakfast was only included for two adults

very nice beach, spacious room, free parking

i later found out he removed our belongings and placed them in the hotel laundry room without my permission

delicious breakfast

the kitchen staff were very accomodating as we are vegetarian so that was appreciated as i was

nice typical colombian breakfast

extra beds and kitchenette leave no room for comfortable seating, but it certainly wouldn't stop me from staying

no room service. not bar service at nights. no parking.

very friendly staff great breakfast and seafood.

no parking

no bar service after 10 pm

the breakfast

great price and breakfast was good

nice breakfast

big clean room, nice pool and good breakfast

not very clean. no restaurants around. we got rappi. they need to clean the pool earlier.

the wifi doesn't work she try do everything, she changed the account but the wifi stil doesn't work

no mini bar in the room. poor water in the shower, soap and toilet paper. no hand towels

had to leave very early in the morning for the airport and although breakfast was included in my hotel price,

s near the beach they have a pool though it s a bit warm

cheap mismatched furniture and even though i'd paid for breakfast on arrival i saw what was being offered, i

they have a book exchange and good laundry service

air con, a pool, free breakfast, restaurant for dinner if you don t want to go elsewhere, cheap laundry

- we gave them a big bag for laundry with moist clothes (as in minca humidity is very high)

was an incredible value and had everything you could ever need - breakfast included, parking, they let you fill

the wifi was decent to work and the hostel is nice.

only issue was laundry service, clothes didn t come back clean and smelt damp

laundry service

us hang our clothes on their washing lines to dry and when it started raining they even hang our laundry inside

- we had our laundry done and it came back wet

friendly staff, good breakfast, clean rooms, did laundry for decent price, good wifi

did my laundry and it was ready really quick

the staff(and especially bar staff) are very friendly

the pool is completely natural, the private cabins are very romantic, and there are these incredible

please could you fix up the transat at swimming pool

room, the food, the cocktails, the friendly staff, the free guide to the waterfall, the swimming pool, the dogs

people and finally a private room inbetween, also laundry service

the host is wonderfully helpful and kindly did a load of laundry for a very small fee -- particularly useful

complimentary coffee, very cheap laundry service, and great kitchen to cook if you want

staff was kind, views were beautiful, luggage storage, motorcycle parking, spacious room.

there are a couple parking spots that a non 4wd car was able to make it to with careful

good location, laundry service, kind staff, got contact for reliable transfer.

we also enjoyed the laundry service, comfortable beds and the simple but tasty breakfast

location just at the end of the main street in minca, right on the trail to marinka waterfalls - laundry service

price for doing laundry is great as well

nice stay there it is right next to a football field but wasn t a problem it has a pool and laundry

the personel was very friendly and laundry service was reasonable priced

laundry was done in half a day (cop 15,000)

laundry service available but 4 times the price of places in the town

we were able to get laundry done inexpensively and pick up water bottles, tour info or a cup of coffee in the

my room was right next to the reception and laundry room and right underneath another apartment - so i was

breakfast was good, excellent coffee and great service

wifi and aircon worked well

at the bar and breakfast is very slow, brings the wrong food (even when ordering in spanish) and seems

breakfast was typical - eggs, toast, fruit, and coffee - but good

pool was a little awkward to use and the property was expensive compared to others in the area of a

wonderful hosts arranged decent meals, drinking water, laundry and airport transfer

swimming pool is tiny - maybe disappointing or those who want it. i didn t need it.

wifi was great when it worked but wasn't stable in all locations

staff was working throughout our 4 day stay to provide more reliable wifi (for those of us who can't break the

patchy wifi

incredibly friendly and helpful staff, great location, spacious room, quick laundry

there is a fan in your room and you can get your laundry done too

super cheap laundry service

it’s really really clean, offers a great laundry service, really affordable and all of the staff are so

10/10 for the laundry service too

so, my room was not ready and the grounds and pool looked untidy when i arrived

the garden, antique buildings, friendly and helpful stuff, good breakfast

tasty breakfast - worth the wait

peaceful location with garden and swimming pool, had it's own charm with tortoises wondering about

the staff were super-nice and friendly. property is nice. breakfast was good.

they had a natural pool, a pool table, board games, many things to do

not the type of place for people who don't enjoy kids around

view from the room, big resort with lots of green, good food, nice pool with cold

wifi can be better

the pool was lovely and had a great view

more rustic than we thought, would be nice if breakfast was included for the price

i wouldn t recommend it for families with kids or for elderly people

and property are beautiful, dinner and breakfast were reasonably priced and good

the breakfast was rather (too) simple

on one side and the children on the other, so we were regularly inundated with the noise of these kids going

nice staff and they were able to do our laundry as well

the air conditioner is essential, breakfast was good too

good breakfast, clean room, great staff and good facilities. good for a night.

breakfast and staff

breakfast was good too

parking was right in front of the building, which was convenient

- directly at a main road. pretty noisy. bring earplugs! - wifi is not working constantly.

the breakfast is very simple and you don't have a lot of options

the wifi was out of order and the breakfast rather average.

big things: no breakfast and no shower head (very weak water pressure)

location wasn t bad, at night might have to be more careful. the breakfast was really good.

a bit expensive for laundry and food but they're quite isolated so difficult to go

the wifi is pretty good, the laundry service is done within the day (provided drop it off in the morning) and

but what we enjoyed the most was to play with juan and adrian, the kids from the windua village (a wiwa indigenous

even just relaxing by the pool or watching the sunrise and sunset from the viewpoint was an unforgettable

nature, it was the perfect end to our stay in colombia, bird watching, chilling in the infinity pool overlooking

early check in we have to wait but not much so really good

it was really noisy, next to the hotel its a bar and the music was way too loud at 4 am.

wifi didn t work

wifi was very bad , very noise at night but understandable being located very central

nice frontyard where we enjoyed the breakfast and also lunch couple times

the staff was great and the breakfast was a bargain

the breakfast was the same every day. nearby beaches get very busy.

wifi is ok

the wifi signal constantly dropped out

they allowed an early check in when i had to bring my bags before going on a trip till the evening

rooms are very big, mine had a living room and kitchen.

wifi was broken the night i stayed there

beautiful clean spacious room, one block from beach. good breakfast

breakfast portions were on the smaller side

the breakfast star at 7:30 a.m.

the hotel was smartly decorated and has a pool inside and two smaller soaking pools on the roof

the included breakfast was nothing but a disaster, as it was pretty tiny and half of the menu was not available

wifi was weak. kitchenette didn t have proper tools for cooking.

so no where to sit except plastic patio chairs, with no table kitchen equipment very limited

wifi was weak. kitchenette didn t have proper tools for cooking.

poor breakfast, cold shower

the pool was very nice

also they have given me room infront of bar in the first time and you can hear loud music all day

it is a wonderful pet friendly place and the staff is amazing. food variety is also a plus.

good location, pool area

the view from the restaurant or pool is also amazing

i really enjoyed lounging by the pool on the patio

and all of that you can enjoy it next to the beautiful view of the beach while you are at the pool or seated

views are outstanding with a pool and hot tube

excellent pool to chill out in and some interesting tours to choose from

wifi spotty at times, could use towel hooks.

ac, good wifi, edgar is a very nice guy

drove my car and so the hotel had a small space in front to park my car, room was spotless clean, wifi worked

the pool is more for little kids, as it's too small for adults

the pool is tiny, so tiny, it matches to a jacuzzi instead of a pool

the swimming pool is small so don't expect to swim there

swimming pool friendly staff

the laundry service is too expensive

matheo, is very helpful in every possible way. they will do your laundry.

the pool looks bigger in the photos than in reality, more like a pond just to cool off

lovely fresh-air patio with a small swimming pool and a friendly kitty cat

breakfast was poor and the woman serving it unfriendly

breakfast was the same everyday. bar on the roof was closed most of the time.

the pool is little and the view to the beach is just a little bit because the main that you can see

the pool blew us away with an amazing view

sound of the fire alarm. does not have a pool as the picture said

breakfast was good and location excellent

secondly, if you want to do laundry you have to write down by quantity how many socks, shirts, etc you have

the pool and the restaurant buffet

they really need to update their wifi, as this is a nice resort

great pina coladas from the bar near the pool

like the family-friendly atmosphere, the location next to the beach, the buffet breakfast, access to the shopping

is very nice and includes access to the swimming pool and the beach of the other, better and more expensive,

good free parking on site

this is why we had to change to a room in the back, facing the parking

nice hotel. really well located and the pool is just amazing. nice breakfast

room is dated and breakfast was very simple. wifi log in needed constant refreshing.