and having to go through the basement when parked underneath the building through part of the laundry room and

sadly the pool was closed but everything else was great

and tired how breakfast is advertised

hrs aday, friendly efficient maid service, good wifi, large bathroom countertop, quiet, covered parking

the staff were very courteous and nice and parking was awesome as well

parking was ample

parking was a little rough because the hotel was sold out.

the complimentary breakfast and the sauna

they saw us with a baby when we tried dropping luggage as we got there a bit early, and gave us with complementary

easy and plentiful parking

parking wasn't great because it was at a slant

if they offered breakfast

there was no breakfast and they didn't have wifi due to password

parking and staff were great

just be aware that the parking has sort of a steep incline

i couldn't get back my money that was left on my laundry card

laundry room was not easy use

i love the free parking and the room have a really cool curtain where it can shut out the sun!

requested late check out & they were knocking every half hour for room

great customer service.. front desk as well as room service!

tight parking

i wished the pool and hot tub were available

the pool to stay open to midnight.

is convenient, i was able to park my trailer without problems

wanted to stay there because of the pool and spa advertising but never went in the spa it is filthy and the pool

the room was a non smoking room and the room smelled like marijuana like someone had just smoked in the room

it is a little inconvenient to get out of the parking lot

room also missing furniture and bad wifi plus

toilet disrupted sleep all night. ordered smoking room wasn t provided. dirty towels and couch

bed, tv, wifi, bathroom, shower, fridge, and microwave oven were excellent

the laundry dryer i spend too much coin before my clothes dry

comfy beds, hot hot shower, very clean and tidy (includes a laundry room and fitness centre)

laundry facilities were only available on the second floor even though the website said there were

loved having the laundry facilities as we are a large family and we were staying for multiple days

there are laundry and dryer machines, which are very convenient for long-term travel

you can hear everyone, including next door laundry service

we were right across from the laundry, so we were easily given extra towels and a blanket

they have a gym laundry room & a bag

laundry room was not available

we were glad the laundry staff were right across the hall to give us extra towels to clean up the water

i which they had laundry. at least there was a laundromat close by that you could walk to

no designated area for smoking and not pet friendly.

the parking too small

manager very rude the spa tub had little bugs that n the way

parking

other hotel guests had their laundry hanging on the rails of the top floor from end to end

i asked to move to a different room due to it being right next to the guest laundry

laundry unavailable , machine not working.

the hotel charge me $25 dollars more for a early check in. no receipt either

wifi was not working. common area was dirty.

parking fee and laundry was not 24hrs

pretty clean and comfortable bed and the breakfast bar has a good variety

the pool wasn t open and the fire alarm kept going off

cleanliness, fresh crisp newness. breakfast.

very nice new hotel. room decent size, great lg large screen tv. breakfast had good selection

had to stand offset; didnt have a balcony or view as booked; had to go to unsafe laundromat to do laundry since

i didn t like that there was no laundry room.

only wish they had a laundry room and they didn't start charging $15 parking

comfy, it is situated right across the water from san francisco, the staff are wonderful and the breakfast is

the shuttle to the airport was excellent

shuttle service during the stay and the availability of laundry service on the premise.

excellent location very clean great breakfast for the value

i had my kids in the car and was about to go postal but he seemed so not present in the moment i didn’t

to start i was supposed to get a 2 bed bedroom and didn't my kids have to sleep in the bed sofa, very uncomfortable

we were not able to participate in the breakfast due to an early flight.

operated laundry machines, microwave in the room, more attachments for the gym equipment currently in place

would prefer a changemaker in the laundry room

workout room, great staff, good location for where i needed to go, decent self service laundry room

pool was closed

room service or late night food options besides convenience store

there was not onsite facilities for laundry

they have an airport shuttle for hotel guests to the airport

the hotel is very close to oakland airport and has a shuttle that leaves frequently

black woman who delivered room service was the best thing about the stay

and great food great location for travelers love the fact i could leave my car and they have room

wifi for communications purpoese

it had double bolted doors and gated parking lot so i felt safe

there was an outside balcony to sit and relax overlooking the pool

clean room, free wifi and breakfast, close to the airport.

the wifi sucked, i couldn't use it at all

above, also do you ever consider providing plastic bags for guests dirty laundry?

pool a little dingy

breakfast was awesome. rooms super clean and remodeled. airport shuttle was quick and easy

were able to get early check in

pool, bar and dining along with the room and employees were wonderful/excellent!! thank you!

cars are safe no parking fees

great breakfast, tasty, workout room, (tv issues w/rain) spa area jacuzzi ok, sauna, good

breakfast was not the greatest

parking was limited i own a large pickup and someone nicked my door

great breakfast layout.

bring your own quarters for the laundry

guest laundry was appreciated

laundry room on site

laundry was closed at 7pm

to summon staff to get on property (gated/locked at certain times) & to gain access to on-site laundry room

room smelled , no clean hand towels , no thrash baskets , no bags for laundry , bed was uncomfortable, bed or

having laundry on site, dog friendly. easy to find. stores are close. our room was very clean.

amenities include free grab and go breakfast, free parking, coin operated laundry room and pet friendly

i asked for the towels as well she kind of gave a huffy noise and grabbed 3 washcloths from the laundry behind

don t have breakfast!

the staff was super nice and the facilities were exceptional. breakfast was really good too.

the breakfast in the morning was delicious with lots of choices, the staff was very friendly and

was looking for somewhere to escape the july 4th fireworks with my pets

very clean kitchen area is well equiped. beds are comfortable and it is really clean.

breakfast etc perfect for pre flight

they told us laundry was available but the machines were broken

flight so unable to take part of the breakfast

staff was very friendly and the bar was a nice asset for the evening

the breakfast is a full breakfast & very tasty

dinner service was extremely slow; he probably be more stuff in the kitchen at night

also couldn't find any laundry room and we also didnt manage to call reception anyway

should have microwave in the lobby and another washer and dryer.24hr laundry available.

use laundry room not enough washers and dryers

the laundry facilities were reasonably priced and clean

not enough parking close to my room

no tv. no wifi

over a thousand dollars + they had there audacity to accuse me of stealing there nasty towels and kitchenette

the pet area

wifi doesn t work barely enough towels burnt holes in the blankets

after all that, she gave me keys but didn't tell me where to go and gave me no info except the wifi code

clean, laundry room, bathtub, great services

clean rooms and laundry rooms,garbage cans around so no litter

i liked that it had a clean laundry facility, and that my room had a cute kitchenette which was perfect for my

only thing i don't like is the laundry room i wish they would fix the card debit readers for the washer and

pet friendly

proximity to the purpose for our stay and free parking guest laundry

location, clean, great staff, laundry facilities

for breakfast such as from what time to what time and more information should be provided on laundry room,

no laundry room

location, great staff, clean, laundry facilities

location convenience spacious access to coin use laundry facilities

laundry room was nice, clean and they had 2 washers/6 dryers

i really appreciated the laundry room near the end of our trip

there are laundry facilities available

wonderful pool and lovely breakfast

limited late evening room service

and no room service or late night food available at all

the gym equipment was excellent! buffett breakfast was disappointment. needs work!

the gym was the only amenity open and the rooms were slightly dated l

the bar tender was fabulous

love this place the price is right the beds are super comfy and the breakfast is delicious

there was room service/house keeping everyday

they also have a good selection of breakfast that starts at 6am

breakfast was good .

they provide breakfast and the beds are comfortable

the laundry facility to and vending machines are way over priced

no breakfast and pool was closed

no continental breakfast and no room service.

it's pet-friendly and offers free wifi.

pool and breakfast

clean rooms,cheap laundry,good prices

affordable,clean,laundry room,pool,large tv

the coin operated laundry facilities were clean and accessible, (the front desk had quarters)

great hotel,clean,nice pool,laundry room.would recommend to friends and family.

it also had a laundry and pretty good vending machine choices

run down, dingy, tiny gym

were asked to leave because of parking

although i did not use the pool, spa or gym, they all looked very nice and inviting

the staff was friendly. the breakfast was hot and delicious. room cleaning was done efficiently

weak wifi and connection.

two washers were broken in the laundry room leaving two that did work

onsite guest laundry

the laundry room was also great

price was the best one in the bay area for the period we visited san francisco, they also have a laundry room

laundry

the laundry facility uses an electronic payment system that ripped me off twice

excellent wifi and television

wifi was slow. not simple to connect on cell phone

the parking, the area is so small.

also the 24 hour gym was much enjoyed by my husband & 7 year old

loved the 2 bedroom for privacy and laundry facility.

loved the kitchen with the bar stool area

very friendly & accommodating staff & the kitchen

liked that there was a small kitchen to use, and the room was nice i loved it i would come back here again

large rooms/studio's including small kitchen, nice staff, convenient location, sufficient (free) parking space

no laundry service any

rooms, wifi is good

the parking lot with their sign also needs an arrow pointing

tight parking

they also provide free breakfast

thought wish gym equipments were functioning and laundry were free

no laundry even tho it s listed

room provided was in great location-first floor, near parking, pool, and officeas qell as along my hall were

place is very clean they almost anything you want on the the location a cafe good food a good bar yes i highly

also i don't like how the pool and gym isn't

very comfy beds, laundry room available for guests

great breakfast, self laundry option

laundry was on the opposite end of hotel and small washers

my family sleeped at that day, laundry room noisy sounds waked our family around 2:00am

glad to have a guest laundry

laundry facilities were also available for hotel guests

hotel staff member assured us we could leave the laundry room unattended as it was a safe facility and that we

it doesn t have laundry room and most of the stores i need are far from the hotel

the hotel was clean, with comfortable beds, ample parking, and pleasantly decorated

there was a six or tournament in town and kids everywhere

they have a guest laundry room as well

laundry room closed early

breakfast was very good, i felt safe didn't have to worry about area the are was beautiful

loved having two bedrooms, two bathrooms, the kitchen and living room

nice, comfortable, warm showers, my kid enjoyed the pool, i enjoyed that it was open till 10.

desk attendant was terrific with finding needed shopping, then dinner, quarters and soap for laundry, and then

it was nice that they had laundry facilities

i wasn t sure if it was their laundry soap or if the beds had bed bugs

location opposite the water, nice pool and hot tub

free breakfast and shuttle to jack london square

good place to stay for the price.cheap laundry room only on 2nd floor. restaurant nearby.

everything that i said before plus not laundry and the smell of the hotel in general

pet-friendly fee

hotel pool is old and has paint chips peeling off and floating in the water with the kids

location clean and the pool area

that weren t snug on bed), filthy carpet in stairwells, broken/poorly functioning equipment in laundry

there wasn t a laundry room in my building.

they had a laundry facility that was open 24 hours.

that there's no laundry room at the other buildingud83eudd2bud83dude43

would have been ideal if the pool and/or hot tub spa were open. weather was so nice...

my room was above the laundry room way way back

very clean. location. staff were great. free laundry.

op laundry machines with no way to get change on premises didn't make sense

location, easy parking, comfortable beds and good linens, very reasonable pet rate, room and the rest of building

huge bird poop. becareful when parking under the trees.

front desk staff informed me no laundry facility available. i needed to do some laundry.

wish there had been a microwave in the room and onsite laundry facilities

we did not know about the shuttle to and from the fairgrounds, and it was a great addition to our stay

lobby pet friendly (i did not bring my pet but good to know) friendly staff easy check in and out early check

the outdoor area by the pool had something for everyone. a great place for true r&r.

we were by the laundry room and heard the washer and dryer all night.

bed was super comfortable, rooms were big and had extra beds for the kids

wifi was good, too

my kids enjoyed big pool and very nice/ clean jacuzzi a lot

pool was a hit for the kids

first of all the hotel does not have basic things like a microwave, iron, laundry bag etc

chemical smell of laundry detergent

standard 1 star hotel. not new. not so clean. they have laundry, but it coast money.

laundry service is professional and excellent

sure the arguments for the housekeeping service tips or laundry rooms services cares

complaint is that from previous stay and this stay the hotel promoted available dry cleaning and laundry as long

spa especially the one in the room, close to stores and parks the safety of the hotel is good but

also the ample space for car parking

gym was a bit smaller than expected

breakfast was good, simple but good

parking available front desk 24/7 breakfast very good house keeping service every day guest laundry

the laundry machine was out of order and also was not so clean

know some basic stuff like how long is the wash and dry cycle on the laundry machines

hotel has coin laundry

the breakfast was amazing! i loved that there was a laundry facilities onsite.

as this is a corprate situation, the laundry room cost twice as much to wash and almost x5 to dry as the local

also used the guest laundry which was great

finally,- a good laundry facility which we used a couple of times (super convenient but $10/load)

because we felt so unwelcome from the get-go we didn t even want to ask for any room service

hotel is spotless, and rooms are comfortable with kitchen facilities, which we did not use

breakfast, laundry on site, pet access, close to everything.

friendly staff and free laundry service, although booking a time to do it can be challenging.

with great breakfast, free laundry, wonderful suites, helpful staff, and a nice location, this hotel is perfect

the laundry room was too warm, no ac

was happy to see a laundry service

laundry services were closed due to machine being broken, was there 3 nights they never got

though the inside of the hotel is pet friendly, there was nowhere for my pet to safely use the bathroom

breakfast and comfortable beds

nice gym equipment

welcoming staff, great breakfast clean room and gym and location that is close to bart.

laundry system not working

machines in laundry room not cleaned

laundry was mentioned as an amenity but was unavailable

was a dirty bath tub beside the laundry

paid for early check in and they had the room ready. breakfast was decent.

balcony pool located

pool closed at 8pm

i didn't appreciate the noisy and out of control kids, maybe a dozen of them, in the lobby the evening of

stores and gas stations mostly in walking distance from front desk they also had a small bar large breakfast

very quiet except for the kids in a room making noise at 10 pm

i wish there was a restaurant or bar but it was very nice

in gym

non functional wifi in room constant security alerts

pool was overrated, no hot tub

friendliness of the staff, good lighting in the room, exercise room and pool

free laundry service

only stayed for one night, it was nice, i liked that they had laundry.

at night time to time police/ambulance sirens, kids driving bikes like crazy on the streets, quite loud

also the restaurant and bar were great

ideal location close to old town. comfy beds, good room service.

clean rooms,nice staff,full kitchen,laundry room,good location

didn't work treadmill not working properly laundry area very dirty when i checked in they gave me a room already

laundry room filthy

have ample parking, laundry etc

that were beyond her control, all the while trying to continue to meet her obligations of getting laundry done

size of the beds, beds were so comfortable, amazing bkft, pool was lovely laundry was clean and easy to use

laundry room is fine but there is only one front-loading washing machine and it's broken

location. breakfast included. laundry facilities.

laundry room has 1 wach machine out of service since few days

buffet, the clean, warm pool, the fully-stocked kitchen and full-sized appliances, the clean laundry facilities

bacon for breakfast please!

the kitchen in the room and also the breakfast!

my luggage, but nobody picked up the phone and i had to carry everything down by myself, with 2 kids with me

our room was spacious with a nice sitting area and a full kitchen

breakfast was good

tried to do the laundry but of our detergent

laundry room for guests - 3$/load

the complimentary breakfast was very nice and had many options

great bar in the hotel

the breakfast was great, and the room was very clean

very clean, nice bed. kitchen and bathroom worked well.

room was more like a mini-suite, with a full kitchen, including a microwave, coffee maker, and a full-size fridge

fast wifi connection

nice kitchen w/full size fridge

no laundry facilities

no laundry

especially gym is too small and no dumbell and no machines, also no house laundry

the description of hotel you can see that it is pet friendly and we took our cat with ourselves and then they

expected a better pool area.

there is a coin-operated laundry in the building, which i think is convenient

they they had a laundry room and starbucks for the morning in the lobby

mistakenly booked this ppty as we wanted room with kitchenette, which was next door

free wifi was not good, and we had to pay to get good one, but the fee was waived by the staff when we

the guy smoking by the pool

staff, cleanness, availability, number of laundry units are best in class

there was no laundry detergent available for purchase

good for family stay laundry room basketball court breakfast no complaints and local stores

was a couple younger kids hanging out but it wasna

free breakfast and excellent customer service