arrival to room 218 a (deluxe suite) which was expensive, there was dirty laundry sitting on the floor when we

something for all ages of kids (including adult

the kitchen staff need to step up at breakfast time. cooked food slow to arrive at table

great wifi, excellent gym and pool, friendly helpful staff and good food

staff, amazing food, comfortable, clean rooms and great pool/gym area

took a while to get served at bar but it was really busy. xx

location for the golf courses

a noisy bar but that's my own fault for eating in a popular place.

lovely hospitality great food great atmosphere 2 good tv to watch the golf perfect

good wifi connection

was kept awake most of the night by the incessant sound from the laundry

the spa facilities were also excellent clean, relaxing, and a great way to switch off and recharge

pleanty parking

room was nice and cosy. room service dinner was really nice!

our room was comfortable, quiet and spacious with a nice bathroom

spotless room, not a speak of dust, bathroom and kitchen area were done with lovely tiles, whole apartment was

we loved lots to do for kids around the area aswell family friendly

apartment, free parking, 10 min stroll from centre

parking was available so we could easily unload the car straight to our apartment

the apartment was clean well equipped kitchen, spacious sitting room and cozy dining room

swimming pool spa did not allow children.

lovely clean and comfortable room . room service was quick and food was delicious.

45pm and asking for a meal , i was told the kitchen closes at 8;00pm

bed very comfy, staff very friendly, good with pet owners,clean and close to town.

twin beds were like kids singles

staff wonderful, went the extra mile to make our pet welcome and comfortable, food excellent

twin beds were like kids singles

good shower and wifi

staff - the comfiest bed ever, great shower, clean, great bar atmosphere and wonderful breakfast

plenty of choice for golf in the local area

good choice of food on offer and cooked very well reasonable bar prices

however, it appeared to be a slight lack of communication as cleaning staff were unaware we had a late check

free laundry facility

huge room with kitchenette, ex ex facilities, and a laundry

there is a laundry (do it yourself) facility and a good gym

staff were very friendly and helpful and having laundry facilities was a great bonus

having laundry facilities available was a big plus

little dirty laundry from the previous guests however the issue was quickly resolved and with good manners as

room 115 was quite close to the laundry room which every morning around 6

beautiful hotel, bar was really contemporary too. breakfast was excellent

great breakfast choices

gym, staff , room, bed and breakfast were all exceptional one of my favourite hotels

we also didn't appreciate dodging at least 5 dirty laundry piles in the corridor at 9am when we were heading

there was copious space in the wardrobes: with a luggage rack; ironing board and iron; laundry bag, shoe shine

the gym could do with an area for ab work and a bar bell area.

kids and us had a great breakfast with a lot of healthy options

as they upgraded our room to the biggest available to accommodate 2 travel cots and provided kids packs

like gettting woken up at 6am by the laundry van loading,/ unloading sheets ,but i assume they come early for

they could not accommodate early check in but kept our baggage with them check in time comes.

serving from a small area they had no crunchy nut cornflakes or coco pops which kids love

booking was for 2 room's, with 1 adult and 2 kids in each room

fish and chips, chilli, and steak pie as an example, also, not much for kids, having said that my wife and i

should be some information regarding restaurant, bar and laundry services in the room.

the laundry delivery taking place at 4am outside my bedroom window.

we got an early check in, and breakfast was very good. room was also nice.

all of it but room service appeared to finish at midnight

the staff in the bar were really lovely

bedsheets had a mark or 2 but wasn t a major issue likely older sheets sent by laundry company that provides

staff were very friendly and helpful, and i managed to get all my laundry done at a good price

parking space on-site no connected rooms for family with small kids

bad thing was that the aircon didn't work but apart from that all was great, including speedy wifi

staff were very friendly, the family room was perfect for 2 adults and 2 kids

laundry was promised back on same day if picked up by 9

lunch and dinner menu laundry services

couldn t have been friendlier, especially to the kids and had easter eggs for them to choose from

there was a decent gym and car park but the location was central for train station, amenities, restaurants and

breakfast was amazing hot and cold breakfast available choice was awesome something for everyone kids loved

terrible noise in the bedroom, not sure if we were underneath the kitchen or the laundry but both the rooms we

no laundry

was first class, beds were very comfortable, a very pleasant bar area where we enjoyed a lovely sirloin steak

we arrived there was only 3 beds in the room and there was 4 of us (2 adults 2 kids) they came while we were

were supposed to have an early check in for midday (using our genius points) but we didn't get in until 1pm

furthermore, there's also the option of using the laundry service, a real plus

the host allowed us to use his laundry facilities which were not part of the deal but were extremely thankful

plenty of space in the main room, laundry available

she knew nothing of laundry service

the kitchen in the room had all we needed for our stay and there was some milk, cookies and some other

wifi was not working no one picked up the phone on contact number provided washroom sink was

no daily room cleaning tv no remote poor wifi coverage in room

the property is perfectly located right in the middle of everything we did (golf course, cathedral and castle

loved the breakfast and scotch bar! ondine is very special.

parking is in street and very busy. but valet parking

there is an abundance of free parking outside and the hotel has it's own residents car park at the rear

a short distance from the old course and thankfully found a parking space

as we didn't see or hear from anybody, the only thing we had to encounter were the bags of dirty laundry and

staff were lovely,bed comfy ,view excellent overall had a great stay boy on bar did well

wifi in our rooms was minimal, had to go downstairs to the pub to be connected.

lovely room with extremely comfortable bed. delicious breakfast.

very clean , great breakfast

be woken at 7 on both the mornings by staff who felt like banging the laundry store room doors that where next

after breakfast the exit to the stairs (fire exit), was entirely blocked with a large pile of laundry bags

is only until 9am (probably as most visitors are golfers)

location is spot on.. staff are very helpful. especially alex on the desk and at breakfast.

3 kids were in a suite in the main hotel, but my wife and i were in a room in the annex across the

gym and pool.

maybe an other bar area we had a great time

great breakfast

nothing we didn't like but a whatsapp room service option would be handy.

you can walk literally through the golf course and get to the beach

the staff was brilliant even organized laundry service

hooking up to the wifi

breakfast and dinner was excellent

wifi connection.

been before, and definitely coming back. great rooms, staff and bar facilities. 10/10.

we were able to get our laundry done overnight so that it was ready for our departure in the morning

location to st andrews golf course , the castle and promenade and across from the college

it is located within an easy walk to st andrew's golf course, very nice aquarium, beach, and town

weak wifi connection from our room on the ground floor.

throw from my sons university halls excellent staff easy parking very welcoming hotel with small bar area which

no internet or wifi was working which as quite a few of us own business was quite frustrating

wifi didn t work properly, the password provided in the manual didn t work

receptionist said that room wasn't above the laundry so no reason

extremely clean, comfortable, well appointed rooms. ample free parking.

can t fault this hotel other than i think it would be better when having a function to have a bar upstairs in

like it had been refurbished, i didn't have breakfast but have eaten here before and its great, parking is

wifi was poor (apparently there were widespread problems that weekend) only one coffee machine at

staff were very friendly and extremely helpful in taking our wet clothes and boots to the laundry to dry

wifi code was not in the welcome pack that was in the room poster in room stated that door would be

breakfast was good and efficient

location, good parking, staff was outstanding

a brilliant stay here over the weekend , kids enjoyed the use of the pool and jacuzzi

there were no ev charge points

from barbara who welcomed us to the amazing bartender s who kept the kitchen open far later than listed

were so friendly and helpful and the hotel ambience was just so chilled with small areas with fireplaces to the

breakfast was very nice and staff very pleasant

encountered a few problems with the wifi upon arriving but the staff very kindly found us another room, which

no slippers provided. no laundry bags provided.

gowns were replaced so the stuff in the pockets went into the laundry

laundry in our room from previous occupant dirty glass at the bar full of lipstick serve at

everyday we would have to call to ask for towels, or shower gel or laundry bags

the wifi was flawless

dirty laundry all over the stairwell, coffee stains all over the wall, chipped bath, flickering lights in

a big black hair on it, the walls and halls were either mouldy or just falling apart, the office/laundry rooms

the laundry service was also very irregular - it's outsourced and takes a day or two to come back, with

laundry bag was left propping open room door when we checked in and only one coffee cup in the room

restaurant was a great enough choice but no salmon or macaroni for kids again

plenty of off road parking

staff were really welcoming friendly and service was excellent. good breakfast .

had a lovely stay and made full use of the room service and breakfast

rosa in the bar was great...food first class

bar and restaurant was good

friendly helpful staff. perfect location and we'll kept. bar and food all superb.

breakfast was great , service great

oh, and a pet hate of mine - toilet seat was a bit loose and needed a bit of a jiggle to keep it raised

the portion sizes on food were huge. i can imagine hungry golfers needing that size of portion

good breakfast. location good

a bit of noise early morning from laundry being collected from the courtyard which our room overlooked

loved the bar and restaurant, rooms were clean, and close to ocean, golf, shops, etc

close to friends house and the golf course

wifi was very weak, kept being told that i wasn't connected to internet

plenty of parking and easy to find

nice friendly bar

friendly welcome - early check in

parking was a bit crowded.

brilliant property good location plenty of parking

bar was brilliant

and i both experienced aching backs as a result after 3 quite uncomfortable nights however, daily room service

food was excellent, the steak was exceptional and even the breakfast was good which is a rare thing

view was fab, very comfortable bed, staff excellent and beautiful decor in bar and dining room

the free wifi didn't reach our bedroom. food in the restaurant was rather disappointing.

bed - very clean and spacious bathroom - delicious breakfast - restaurant with a view - parking on site - close

noise from work in the laundry room, on same corridor as bedrooms, woke us both (in different rooms) in the

expected more being a spa hotel

visited the bar for a few drinks the girl serving was really nice highly recommend definitely can't wait to

the car-park was almost full,,there was a large free car-park one minute away, so no problems parking

location, friendly staff, good size room, great breakfast