the problem is, if you don't have data or wifi, you don't receive those messages

room, and in contrast to what is listed in the facilities, there is no shared kitchen - a bar is inside the

the free wifi was not working all the time

laundry service was great

wifi not great.

is very little to the hotel apart from the bedrooms - no bar or communal area to sit in on wet days, like we

we upgraded to a suite with fireplace which was truly charming, a few pictures on the walls would have made

for the same price you get in a bar fresh orange juice and better quality breakfast

noisy laundry truck deliveries at 6-7am right below our window

bed was comfortable, room fine, my only quibble would be the unreliable wifi, but to be honest, that wasn t

late check out great

wifi didn't work in our room 303

would have appreciated a bar in the hotel where we could have had a pre-dinner drink or cup of coffee

bar prices are reasonable for such a quality establishment

incredibly beautiful, amazing pool, relaxed but attentive service

the hotel has a superb swimming pool with lifeguard and separate bar area

building balcony overlooking the plains room-simple and historic courtyard with the fountain late check out by

no room service

quiet place, excellent relaxation, very nice lady of the house, delicious homemade food, good parking at the

may need to upgrade pool beds, add few more

the swimming pool was large, great for families

beautiful swimming pool and attractive interior that matches the old hacienda

comfortable, with a nice swimming pool and beautiful garden

delicious breakfast

friendly staff and spacious rooms, parking

it s very pet friendly and parking is on site free of charge

cool rooms & beautiful pool

breakfast was delicious and the hosts delightful

if there was a pool for my son would of definitely stayed longer

was not possible to connect to the only wifi reachable from the room because nobody know the password

was on new year's eve and i booked the hotel, because it showed that it had a restaurant and bar

wifi connection to the internet was intermittent

lots of safe parking around the hotel

excellent beds, clean rooms, the pool was refreshingly cool, staff provided outstanding service

lovely location with a great pool and grounds and we were helpfully granted a late check out.

only (secondary) complaint: the size of the room was small for a family of 4 (kids aged 6 and 8)

excellent breakfast and a lot to choose from. pleasant atmosphere and attractive dining room.

unfortunately wifi was very slow.

the wifi was good

although there was a kitchen in the room, there was no cutlery, coffee maker, pots, dishes, etc.

is not simply a family room but a small apartment (2 rooms) with plenty of space for us and the kids

2 joined rooms - so kids could slip while we were looking tv

the indoor pool and gym were a nice bonus

i was really happy to have access to a gym and a swimming pool

pool not open till 11am hotel far from main attractions in city (approx 1hr bus journey)

gym was usefull

despite its four-star rating, the hotel lacks in-room beverage facilities and room service, requiring guests

really stood out was the attention to detail from the thoughtful amenities to the delicious breakfast served

service available at every moment, breakfast was particularly cute and delicious

i requested an iron to press my shirt (as the hotel did not offer laundry services), but i was informed that

food was fine and worked for kids too and kitchen was open while other restaurants closed

was a shame that all facilities including pool, restaurant, bar and room service was not available due to covid

very clean & spacious

we paid extra for parking and pool towels

15 minutes by car to the airport, easy parking, nice and disponible staff, wifi working, comfortable bed, clean

were no kids portion options on the dinner menu

area although we did find out that there is a mcdonald's in walking distance if you arrive with kids

the room service was poor.noone picked several calls i placed

liked staying there wifi was actually free (says this guy) and you can hook up to 3

the wifi was also quite slow

- a little bit limited breakfast

very friendly and helpful staff, dinner and breakfast were excellent so no need to leave the

good hotel near the airport, nice lobby, bar and restaurant open until 23:00

speaking i was quite happy with all service, dinner and breakfast on site was quite good also good value for

loved the 24 hour bar and restaurant.

the facilities are excellent and the pool very welcoming after a hot day

smart tv and gym

parking free wifi close to bus stop taking you into centre of seville nice bar opposite where you can get coffee

parking free wifi close to bus stop taking you into centre of seville nice bar opposite where you can get coffee

wifi was not working, no solution until our leave

very nice continental breakfast, with freshly squeezed orange juice and freshly made coffee bedroom very

breakfast was understaffed hence too slow

breakfast was very good (you can choose type of bread/baguette and local hams, somet sweet pastry,

the breakfast was plentiful and there was a varied choice

it has a bar adjacent that is also where breakfast is provided

maintenance and laundry area noisy before 8 am

restaurant was not open so only room service available - this was delivered through a gate without any personal

junior suite with parking is excellent keeping the sun of the car and appearance of the resort it self

huge room. luxurious. cheap room service.

personal parking reminds me of home

the complimentary use of the laundry room is an added bonus

24 hr gym, free laundry on site, shop with some basic amenities, gas station next door

more washers and dryers in the laundry room. cold medicine in the pantry.

- pool - clean and spacious room - parking good value for price - gym - free laundry and dry clothes room minuses

nice rooms, good breakfast. free laundry in the basement came in handy.

fabric softener/laundry detergent on the sheets had such a strong smell i could hardly breathe

i didn t check it beforehand, so it s kinda my bad, but this place is pet-friendly

we actually wished we could stayed longer in seville and would have stayed here and enjoyed the pool, etc

noise from construction site next to the window before 7am. ni wifi password provided

could have done with a bar in the hotel

room smelled like smoke and with that the bed laundry

no kettle in room but we bought coffee from bar in

near to a few tapas bars and ten minutes walk to santa justa station

- spacious room - breakfast ok - friendly staff - many accessible restaurants around - good wifi

bar and restaurants near the hotel, very good food

to speak english with colleagues sometimes laundry service is bit expensive lack of toothpaste and toothbrush

cost of laundry

early check in great location pleasant decor in lobby

lots of children around the pool. the gym was disappointing.

room service was an issue . rest everything at the hotel was excellent

the bathroom lacked a rack for laundry

doing laundry was extremely expensive; it cost me 52 for my laundry, 2) wifi wasn t that reliable; i

a laundry mat walking distance

very good laundry service

if you are sensitive to the smell of laundry detergent or scented floor cleaners you will be uncomfortable in

and playground in adjacent shopping centre - 21 to wash and dry (no ironing) a 7kg bag of laundry (handy when

laundry service was great at 20euro per bag

room very clean, large flat screen tv and small mini bar fridge was useful

really a negative more of a suggestion wider variety of room service in terms of food

the breakfast was very good; thoughtfully made and fresh

to pay for any drinks from the bar at reception, especially after a coach of people came in

opening hours restaurant / bar ( closing 11 pm )

reached seville early in the morning

few things - bedding wasn t comfortable, wifi very slow (ended up using mobile connection all the time), view

my daughter and husband were disappointed with their room as they had no wifi and were told there were no other

i had my laundry done while i was staying

i was surprised how quick the laundry service was and i was very appreciative

the laundry services are deceiving on the booking

a bit damp in rooms emailed ahead to ask for late check out and to group 2 bookings, no response no info on

small pool great for dipping

i also liked the fact that they had a tea set in the room and obviously the free wifi,

staff friendly cllean room cleaned every day change of towels every day speak english wifi good breakfast good

room, clean and fresh sheets, nice reception area, good wifi, tiny pool on the roof with a nice

the bed was too soft and there is no bar or room service.

just managed after great difficulty to park a vw golf

the laundry service was efficient and solved a problem

used the laundry service which was supposed to redeliver our clothes within the day

people work in the hotel. always friendly and smile. spa. the gym. food.

i would have just liked a pool side bar but space is limited

altough we don't use it, there is a swimming pool on the terrace

walking from the city center, it has a supermarket nearby (2 mins walking) and a self-service laundry center at

the pool is very pleasant but there should be more control because of covid, kids running around like crazy,

location of the hotel and swimming pool.

wifi was niet altijd optimaal.

clean rooms, the breakfast buffet is really good, room service is available.

pool a little chilly but needed in the hot weather

small refreshing pool

you had to wait too much time to be served in the bar !

we liked the swimming pool and helpful front desk staff upon our arrival

breakfast was sheer delight with a great variety of both savoury and sweet delicacies and plenty of

each day; while fresh towels were nice for us, it contradicted the hotel's policy of minimising laundry and thus

no room service, only food delivery.

the bar closed at midnight

restaurant but no lunch or dinner options,only room service

amazing room, super clean and tidy, good wifi, helpful staff, good location

the pool might be small but it's ideal after a long day walking around the city in the heat to cool off

sweets, night room service, air conditioner, everything is new and clean

great value for money, good location, great pool, coffee making facilities

the room service is to die for and so worth it

the swimming pool is really a small kids pool, so its bit misleading

area is quiet and you have supermarkets, laundry, pharmacies blocks away

you can usually find in three-star hotels, such as a trash bin, an ironing board or some plastic laundry bag

no room service b

gym is also basic (no lifting equipment, only 3 machines)

gym was very poor, just some dumbells and 3 treadmills/bikes

laundry service! is very important

expensive laundry service. 66 for small amount of washing.

staff great, especially helpful for laundry service

there are also plenty of restaurants around, grocery stores and even a coin laundry

gym

staff less than welcoming. having laundry done would have cost a fortune.

was a tad small and they charge you per piece for laundry and that s not stated on the sheet so i got ripped

if you need to, there s a laundry mat just across the road

i would not rate this hotel necessarily pet friendly

location pool 5th floor balcony

wifi was not the best, but i did not mind

others so i expected less, but the room was gorgeous and spacious, with a big bathroom and great wifi (and a

clean quite room, big wardrobe, large bathroom, small fridge, air conditioning, safe, free wifi, good buffet

hotel was super clean and early check in was a bonus

the wifi is available as part of the package

bar area was a bit disappointing and needed better air conditioning and more frequent

only feedback i would give is that i wasn t a huge fan of the room service breakfast

these two felt like school kids who have decided to play together

no pool

i can t think of anything. a bigger pool would have been great as it was so hot

we didn't eat there, we did our laundry somewhere else (to clean a jacket was about 15 euros, which can be the

lovely bar and roof terrace with pool, a little oasis in the city

we were treated to early check in & our bags were taken to our room whilst we enjoyed a welcome drink, our

the hotel has several comfortable seating areas, including the rooftop bar and pool area

roof terrace and pool were

the kids loved the rooftop pool

we were so thankful for the rooftop pool

the pool located just across the rooftop from our sweet, was great as the weather hit 30c during the

access to fresh lemon or orange infused water all day available (close to reception, downstairs bar)

of wifi devices of 4

asked for a quiet room and i got a dark small noisy room next to the laundry maid workplace on the first floor

awesome, with style, in the center, close to the station, great wifi.

wifi signal was very weak

i assumed it because i had an early check in and booked it as the lowest

wifi connection would drop if i went from the bed to the bathroom or stood right outside the

went with friends and family super clean hotel very central gorgeous breakfast safe for kids pool was lovely

the equipment available in the gym was sufficient

breakfast,room,facilties

gym

good breakfast options and room service

soft drink mini bar options were limited

friendly staff, nice historic building, free roof terrace try the tapas bar next to it!

macarena on reception was very friendly and helpful, and worked out a late check out for me at no extra cost

a small honesty bar at reasonable prices was a nice touch

, could maybe have done with a fridge in the room, but there was cold drinks in the honesty bar in the dining

the laundry service, quick and reasonably priced

good laundry service and well priced (only time we used this inhouse

hotel was wonderfully decorated and the kids loved the area created for them on the ground floor

wifi was good, breakfast was well balanced. nice staff and possible to print tickets

excellent location and breakfast

didn't try the breakfast but at €7 it looked to be good value

wifi didn't work properly. average breakfast.

for instance, they delayed return of our laundry clothes so much, and kept making false promises, that eventually

good pool and gym

we had difficulties with our wifi access on all phones

not overly priced bar drinks

our stay, we had a school of american kids come to the hotel, which ruined one of our pool days as they were

pool, air con, very clean, lovely staff

-no instructions for the coffee machine - no room service of any kind - pool on the roof was very intimidating

location to cathedral area great friendly staff huge room lovely rooftop bar and splash pool spotless everywhere

although the wifi was superfast the connection in our room could have been a bit better

gym was definitely too small !

free laundry service & concierge service. receptionists are very helpful and kind.

wish they had laundry facilities but they were very helpful in helping me find a laundrette close

the room was beautiful and had a great little kitchen which was great for warming leftovers we had and chilling

food from room service is great and cutely packaged, love it

friendly staff room comfortable and the kitchen unit was very well equipped -a great idea very

wifi doesn't work if you're in the 3th floor

maybe the slow wifi but on the whole i recommend it

poor wifi -cuts off

wifi was very patchy

and that was an awesome location, except there were workers working outside, which caused my wifi inside the

lots of restaurants and other services (laundry, market, etc) in this neighborhood

the 'order in' room service option worked well , was good quality and well priced

wifi was slow, other than that there was nothing negative that we noticed at all.

comfy bed and good wifi

bedrooms and bathrooms (twin rooms anyway), comfortable beds and pillows, good wifi, plenty of restaurants in

the washer/laundry facility was broken while we were there.

was only a 5-10 minute walk from all the main historical sites and there was an excellent small bar across the

we had wifi access but not in our 2nd floor bedroom.

wifi was intermittent in the hotel room

*ps sevilla city has made itself very tech-friendly, with bar codes galore giving visitors access to lots of

safe, laundry service and plenty of toiletries

laundry costs were expensive

hotel was very near a laundry where we could do a full load for less than $10 or 10

our kids twin room was bigger with windows and was the same price

excellent location and beautiful building amazing roof top pool and bar

the business, meanwhile, benefits from a reduced laundry bill

* the wifi is not very fast

wifi in room very weak or non existent . had to go outside the room to get service.

let us leave our bags in hotel for late check out

wifi was very slow - we used our data as better

no iron facilities in rooms,expensive to send to laundry for ironing

no laundry service on sunday.

linen was smelling bad probably the water used by the laundry to wash the bedsheets was not good the hotel

staff was very friendly and the laundry service was excellent.

breakfast was excellent and laundry service was helpful

walking distance to water park and theme park which is good for families

breakfast was unbelievable good and the pool area was amazing

they had childrens entertainment classes which the kids loved

the location of the hotel was neat to a water park and near to the city (5-7 min by taxi)

had kids activities at night

they only provide the laundry service, which i find very disappointing

nice staff,good restaurant,convenient and fast laundry service

bonus is laundry is literally right across if you need to do it

lots of food around this area and there is even a laundry place opposite the hotel

ironing facilities for a quick diy pressing of travel crumpled clothes, but a laundry service is available

the unknown hair on the towel. no own restaurant of the hotel only room service.

arrived early to this hotel and the staff allowed us to do an early check in

nice local bar in same

they did an early check in for us and this is a main reason i would recommend this hotel to anyone

the bar closed early.

he solved our issue on laundry later on, but for a tremendous price

some sort of delivery or laundry

laundry service was quick and efficient

i asked for an emergency laundry service and they duly provided it

the staff was not very accommodating and we were charged 80 for basically a load of laundry

was on the main floor, completely at the back end of the indoor patio, right across from their laundry room

leaky courtyard tarpaulin during storm, no bottled water provided, laundry very expensive, room door and windows

room was situated away from reception so wifi was a bit hit and miss, otherwise nothing

good and reliable wifi internet access the hotel sat off a square with lots of bars and cafes surrounding

the wifi could be a little bit better but besides that everything was great.

the hotel has to be more specific about the laundry price

location, very reasonable laundry service,bountiful breakfast served on the rooftop terrace

cleanliness laundry service perfect location rooftop terrace quiet and peaceful

we used the laundry service for a reasonable cost and clothing was promptly delivered at the end of the day

the cost for laundry was a bit steep

laundry service was rather expensive and some of the staff were apparently not interested in

wifi was very good in public areas but not good in the room.

room service limited.

the only disappointment was there were no sunloungers and the pool bar wasn t open due to covid

great pool on the roof and location was excellent

we were granted late check out upon request

bed or bowl offered even though hotel is pet friendly

pet friendly (some hotels i saw u need to request, this was guaranteed which we fb was a deal

the food for breakfast and rooftop dining were superb, rooms were clean and modern, wifi was great

was a perfect match for our family of 4, with two teenage kids

was a perfect match for our family of 4, with two teenage kids

only 1 iron no phone inside room for concierge, room service etc

choice for kids food would have been great

the breakfast is excellent and the staff is very friendly

we paid for early check in which was well worth it

late check out at 6pm for 30€

nice breakfast buffet

wifi on 2nd floor was a problem for most of our stay

little - our only minor disappointment was that the hotel s laundry service was not taking clothes to wash

the giant fan (plus ac) kept the room cool, and was nice to be able to just walk right out to the gym

we love that fact that our breakfast included was spared in fridge as we leave early and didn t had chance

as all of the things it might be thought to have lacked (breakfast etc) were very clearly signposted

the pool and gym were awesome too

the wifi did not work inside the room.

were amazing especially carlos in the rooftop bar and the front desk staff

breakfast was good, wifi never had better

wifi was fine

location of the hotel is excellent you have restaurants and bars right on the door step

overall did not feel welcomed by the staff and laundry service was absolutely not worth it and too expensive

would have been good to have an iron or steamer in the room although they did offer laundry/ironing service at

they also attempted to overcharge us for their laundry services

there is no iron provided in the room, instead a charged laundry service is available which was disappointing

roof top bar open all day and there was a roof top pool too

they also have a great laundry service that was quick (though not inexpensive - typical hotel pricing)

rooftop, while no bar or facilities, staff would bring up drinks and snacks, could gaze at cathedral gerald a

fountain to the sunbathing on the rooftop to the intimate guitar concert over drinks in the bar to the farewell

you want an evening meal i don t think they have a kitchen onsite

we had planned on just dropping our bags off but instead were offered coffee, cake and an early check in

were worked before dawn by the laundry service, first pulling their trolley over the cobbles (very noisy) and

breakfast was so delicious

they provided free breakfast and the front office staff rocio was fantastic

also the breakfast we have had this trip in spain

great location, helpful staff, very good continental breakfast

the location is incredible and the rooftop bar is unbelievable. fab stay with kids.

great location and rooftop bar with amazing views

a special shout out to all the bar staff who looked after us from start to finish (anna, diego, alexandra and

rooftop pool and bar is insane. rooms are incredible, location brilliant

rooftop pool and bar is insane. rooms are incredible, location brilliant

location. near the shopping center and8 laundry mat.

i have extended my stay since i was very comfortable and the wifi worked very

great wifi.

wifi could be faster.

the service is 24 hours. staff is very helpful. wifi was great.

was that, despite advertising it on several platforms, the hotel does not offer self-service laundry which was

like where to do laundry, where to get local sim card,

checked in late, and they gave us a room that was so small, by the laundry room, not as the picture, and with

the laundry is a nice convenience while on a long trip

short walk to cathedral, el monesterio heladeria, laundry, rosina s balcony and alcazar

out to explore the city and came back late evening only to be checking into a room with dirty laundry still

was very poor no vegetables, scrambled eggs cold, gym poor, air condition just heat up not cooling, no kettle

wifi worked well

we had no wifi for one day

there was room service food menu but not an actual restaurant

free drink, but would have been our preference to just get a glass of wine or beer from the hotel bar rather

free drink at bar near the cathedral

we arrived we were given a free 30 min use of the hot tub and a free round of drinks at a bar around the corner

a free welcome drink for two in one of the nicest bars in sevilla, just by the cathedral

pet friendly is often not possible at higher end stays so it was nice that my fur child was