there was free wifi and free

great being able to do a late check out for £10

the parking arrangements behind the hotel are excellent

location was excellent free parking great buffet breakfast

breakfast was excellent, staff very friendly and helpful

excellent staff, good clean beds and laundry and excellent facilities

the view was the back of the hotel laundry, a grubby flat roof, a field with a broken shed in it

bedroom was extremely noisy through the night clicky radiator and noises from laundry

great price, great breakfast, great parking (very important) no complaints !!

location, free parking, excellent view, great value for money, amazing facilities included in the price (gym,

it was right by the laundry room and the windows were tiny

rooms were clean we checked in at 5 and asked for laundry to be done but we were checking out at 6 am the

fabulous breakfast great staff - very helpful convenient location laundry service elevator to first floor (only

i didnt like the noise from the laundry early on sunday morning

dirty laundry lined up outside our room

1st night we stayed we where kept awake by the boiler or laundry room banging noise most of night, not the best

room service was 9/10 - tissues were not replenished

public rooms, very friendly and helpful staff, good breakfast, restaurant and bar

friendly staff, excellent food (both bar meal and breakast) and comfortable bed

poor wifi

great laundry service

central location onsite parking

wifi was good and free

bar was parked behind locked gates

staff, room, restaurant (tried four main courses, all very good), breakfast, free parking, free wifi, all

was in room 9 and wifi was a problem my colleague was next door and had no problems

woke up and enjoyed a spacious room and delicious breakfast

ample parking dramatic entrance hall exceptional host

bar with a good selection of drinks

wifi was intermittent

needed to have my clothes pressed and as i have travelled from out of the country, i needed some laundry

super facilities with leisure and spa nice selection of food on menu breakfast very nice in the conservatory

we stayed at the hotel to celebrate the adoption of our kids

to call 5 times to try to order room service then had to go directly to the restaurant to do so

pool was fantastic as was the overall setting

location. good food on site. bikes got their own safe place in big laundry across street

great bed with clean laundry with a fab smell of cleanliness

rooms at the back where noisy with extractor motor going and laundry room close by.

the kitchen staff were also happy to make something for one of the kids who didn t see anything that took

only problems i had were a wobbly headboard and the wifi code info couldn't be found in the room

breakfast was good. nice selection of food available. staff was efficient and pleasant.

fantastic breakfast with top ingredients in lovely surroundings.

excellent kitchen staff is obvious immaculate, beautiful grounds no setting friendly, attentive staff;

only comment is that tyhe open kitchen transmits quite a bit of noise into the dining room

no hotel directory in the room so needed to ask a lot of questions of the absent receptionist, wifi was weak

outside our room was blocked by chairs, a large tray with glasses etc on it, and a very large laundry bag full

our tv didn't work (travelling with kids that was a thumbs down) and when we asked at the desk about it we were

staff are so friendly and very helpful. the hotel is clean with plenty of parking spaces.

no wifi signal in room. shower in bathroom only had one temperature which worked - boiling hot.

ev charger parking not controlled and non evs parked there even though other spaces were free

the bar was extremely well

great quiet location just outside wigton, great atmosphere, always pleasant, food is superb and breakfast

ambience of bar and restaurant - good evening meal and breakfast

breakfast was lovely

the staff and locals were ever so friendly and we got on so well we had some pictures in the bar together

- altho laundry would have been handy (think old info on booking

the bar was well appointed with excellent beer and gin selection

the breakfast was delicious and so beautifully arranged, our children especially loved the waffles

breakfast and dinner were magnificent

excellent breakfast, as always.

excellent comfortable room. welcoming bar and restaurant. friendly professional staff.

we tried to order room service, no phone in room, plus they stopped doing sandwiches at 6pm - we were trying

parking and ev

in experience was great, arrived at early to find rooms ready and car parking was available

excellent location in the centre of penrith and being pet friendly was an excellent addition

no wifi signal in our room

unreliable wifi in the bedroom

ample parking and opportunities to walk the dog

location for hiking, excellent breakfast, friendly hosts, great bar and evening meal in the pub

room / bar / eating area

friendly staff who were really helpful, lots of parking, comfy room, great location for exploring kielder water

nice bar and restaurant downstairs

bar area, very friendly regulars, never been spoken to in a bar for a very long time

continental breakfast was top class, very enjoyable

the pub has a good bar and serves good, home cooked food

the corridor immediately outside was filled with laundry bags and rolls of carpet, the space should definitely

recreational facilities are very good and we enjoyed the pool, mini golf and tennis

large room and breakfast very good

everything, the spa, bar and the staff

clean traditional with ample parking

no laundry bag

nice choice of breakfast,

pool and spa facilities staff great with kids - kids activity in the morning

lovely traditional room, modern bathroom, good wifi, relaxing spa, excellent staff.

was amazing with the rabbits and squirrels were running about , the staff was really helpful ,the spa was really

good breakfast and nice beers

breakfast with very good choice to suit all tasted, the evening meal was excellent i had fish and

was a lovely traditional style pub with comfortable rooms and plenty of parking

the day (i would recommended booking a table to avoid disappointment) plenty of choice for both breakfast and

i have to find an issue, it would be the the wifi signal is weak and sometimes does not work

laundry and very difficult to manoeuvre ourselves and our bags around them

there were a large number of laundry bags left in the hallway for around 2-3 days which obstructed the route

my room was accessed through a laundry room and a lounge that felt like a set for the young ones

laundry bags dumped on chairs in public areas making in

big room. spa bath, 4 poster comfy bed

laundry facility is a bonus

was the first time we had taken our dog away with us and considering that this was a pet friendly hotel we were

the room was lovely and the breakfast had a good choice

the wifi was fast throughout the hotel

such beautiful surroundings so tastefully furnished and decorated where you can travel with your pet, only little

all good and very helpful - room was very nice with big bed breakfast choice was remarkable and all food was

view from the room, the breakfast staff were nice well presented and friendly

the breakfast was exceptional witt a good variety available

hotel says it is dog friendly but very limited area to eat in with your pet, not allowed in the restaurant

wifi worked when it wanted to work and all 6 of us was not impressed with

room , great to be able to take our little dog into the bar area to have a drink, brilliant access from the

location, easy to find, lovely clean spacious rooms, wifi strength good

very pet friendly and nearby cycle path to exercise your dog

no password for the wifi in the room

views pet friendly unique decorating great place to have an event or wedding really enjoyed the bar and i don

bags of laundry on the landing and in the corridors on arrival and in the morning

felt very spoilt having the private car parking garage all to ourselves

the chef was off sick so no food but was able to get fish & chips across the road & eat it in the bar room at

the lamb at the sunday carvery was delicious as was breakfast with all its choices

wifi wasn't good in my room. bits of wallpaper peeling of the wall.

some parts of the house date from 1577, like the bar area which is really cosy and worth having a few drinks

we had a bar meal when we arrived and they catered for our children

don t expect fantastic wifi or television reception. it s remote!

loved watching rabbits play in the garden ud83dude0a kids loved it

particularly at breakfast which was very well cooked (as was dinner the night before in the cozy bar setting)

our room was at the back of the hotel with views of the laundry area so i

their room view looked the laundry, and a big black flat roof

poor breakfast buffet and service, a de luxe room whose outlook was the bin store, laundry room and

accommodating, great staff, parking, location, restaurant food, bus stop opposite, walks available to start from

nothing - all great. (slightly short staffed at breakfast).

night, could hear a washing machine, alarms and walking around, our room must have been under the laundry room

excellent evening meal and breakfast

parking was also plentiful which isnt always the case with hotels in the lakes

breakfast and dinner were excellent, the staff delightful and the trouble taken over my dietary

the breakfast was delicious, with various choices on offer

my spaniel loved it too, pet friendly and great grounds

to the start of the walk ,so was ideal location, was lovely views from the hotel ,with plenty parking, great

busy area and hotel so parking is tight

wifi is great (no signal there at all)

superb location very clean ,warm welcoming staff adequate parking