we took advantage of the pool and watching wildlife around the room

animals on the property and breakfast

the air conditioning in the room was just right and wifi was pretty good

toilet looked exposed to the parking area

pelado on time to enjoy the sunrise at the top on sun and got back to the hotel for an amazing breakfast at the

) as our kids get motion sick, so this broke up the windy road

breakfast was not included but wasn t expensive and quite good in the restaurant

great location, good onsite parking, pool, restaurant, clean

kids shared a bunk bed

) as our kids get motion sick, so this broke up the windy road

including large pool, 4 pickleball courts with toucans watching over the play, nature trails, gym, and good

pool, the view of the lake, the gym, and the little hot spa room

wifi did not reach terrace or pool area, though owners are working on this issue.

view of the lake for breakfast, staff super friendly and delicious food

pool, the view of the lake, the gym, and the little hot spa room

were a problem, no water, then little hot water pool was murky so did not use during

breakfast was delicious-- enough delicious food for 2 people

breakfast was ample, european continental with fruit cheese and cold meat

great value for money! nice room, nice location and hot breakfast!

traditional tico breakfast the cocktails in the restaurant were excellent.

the bar upstairs and by the pool made delicious drinks

pool areas excellent

had a facial and kids in the pool outside were loud disturbing me

great spa and very good yoga session

location, the monkeys, the pool was amazing, the hot springs

you really would need a 4wd to safely get up the rugged hill to the parking area of our villa

staff, a lot of facilities and spa procedures are included in stay

shower needs to be worked on, very few water. also kitchen water is poor.

nestled within a vast natural landscape, the thermal pool provided a perfect respite, inviting us to unwind

comfy beds, nice shower, kitchen stocked with useful essentials

reasonable laundry service

good breakfast

breakfast was delicious but coming from hotels with buffet for breakfast, my partner was still

the balcony looked like a kids crib, it has a few to an abandoned construction place

the wifi was a bad joke, even if connected u barely have internet

the lady at the reception was super lovely and helped us with laundry and excursions

tony helped me evaluate the spanish language junk messages on my phone and helped us get laundry service

even before we got there she offer us breakfast and laundry service (with extra pay but totally was worth it)

she even booked our dinner reservations and managed our laundry service

they washed and dried our laundry daily for a fee of us $5 or $10 depending on the size of the bag

they have free parking and an extra service for laundry that was very useful

access and parking were easy

very friendly staff, nice rooms, good breakfast

my kids loved exploring the garden which was relaxing for me because they had something to do that

staff was so kind, the garden was beautiful, and the breakfast was delicious

very helpful organising a trip and with sorting out the laundry

the breakfast was very good, haven't eaten that tasty mango in a long time, yummy

location, breakfast

it s far from town center and the room is small. parking is hard.

parking available

staff even put up hotel laundry outside my villa window

nice custom wood, room size, bathroom, parking lot, not too far from city center, friendly staff

parking is kind of small but we had no issue finding a spot

the parking lot in front of the cabins. spoiled the view a bit.

wifi works great and the owner is a very nice guy who is very friendly

wrong: the broken shower: the shortage of hot shower water (ironic): while it was nice to have laundry service

wifi was good speed

breakfast and dinner were both amazing, wifi was excellent, several hot springs on the property with different

very quiet nights and then birds, frogs, toads, and iguanas for kids to find during the day

great breakfast buffet. pools are lovely and varied.

i thought the cost for laundry was a little high at $5 per kilo.

everything including booking activities, transport, recommending great places to eat and even laundry

breakfast was delicious, the owner made me a different meal every morning

the breakfast was good, and the host was super nice and helpful

it's a decent location with parking on site, although it can be a bit of a tight squeeze if there are more cars

amazing pillows!! convenient laundry. very affordable

they provide laundry service, only $3 for 1 kg

room size, bathroom, laundry service

town,and the best soda in the town la amistad value is the best,you have a common kitchen,laundry service

the wifi didn't work, we had to pay cash for the accommodation

a little but she is very accomodating and helpful and provides great value accomodation and a breakfast is

her breakfast was unmatched on our trip to cr

good location and a standard but very tasty breakfast

we were served a delicious, home-cooked breakfast in the morning, too

the wifi was very bad, barely

really appreciated the laundry

no proper laundry service

our room was smallish but had everything we needed and we had laundry service provided in a convenient

helped me booking tours, a spotless room with industrial chic feeling, and what a complete breakfast

the breakfast was beautiful, food fantastic and overall environment/culture of the property very

excellent homemade breakfast and a kind, helpful staff

friendly helpful staff. breakfast was good. hot shower. etc.

room,good breakfast, most friendly and helpful staff, nice bathrom a d shower, good location, parking, a d

no bar or restaurant

very good breakfast

breakfast was the best i had in costa rica

the free breakfast was delicious

amazing and personal attitude from christina and camila! great location! awesome breakfast :-).

perfect location, large rooms, large bathroom, great staff and breakfast

fresh and tasty breakfast

the location was ideal and the hosts gave us great recommendations for restaurants, laundry and more

laundry service works great: drop off in the morning and it is ready in the afternoon

the room was always clean and they helped a lot with laundry services

easy laundry service

shower, great breakfast choices, awesome help with tour booking and shuttle services, overnight laundry service

jose did some laundry for us overnight which was appreciated

wasn't good, wifi signal was terrible, and the staff struggled to provide useful, helpful

both wifi are breakfast were of a good standard

delicious exclusive and traditional breakfast

good breakfast, friendly

she helped me book my transportation l, as well helped me do my laundry

laundry is done very quickly for 10$ per kilos

garden, good laundry service, excellent breakfast, host did a great job of explaining how to use the hot water

we used their laundry service

we also had our laundry done through the hotel - i'm sure we could have gotten a better price if we'd taken it

room next to the kitchen area , right next so heard breakfast preparations

super friendly staff. gave us access to their kitchen for light use for our children's food.

room next to the kitchen area , right next so heard breakfast

breakfast was great, friendly staff who doted on our children, strong wifi, clean rooms, no bugs, great view

in main hotel are noisy - ok if an early riser, hear all the kitchen and breakfast activity starting at 6

it was very nice to have my laundry done at such a low cost

they did all of our laundry (one load) which was critical but it was a bit pricey ($20) rooms were quiet and

thank you for doing our laundry with a discounted price

was also willing to help with booking tours and collecting your laundry

a fan in the room would be great! lower laundry prices

used laundry service

helpful laundry service

laundry performed at your own risk

20 a bag laundry service was really helpful

vood breakfast, great deck for

great laundry service

location, attentive staff (including a very efficient laundry service) and beautiful

were no hooks or laundry rests in the bathroom or elsewhere in the house which made it very difficult to dry

laundry available

i know that we could have availed of laundry services from them but we wanted to do our own

laundry service couldnt get one of my t shirts clean

good restaurant with a big choice of good wines staff very helpful, the laundry service is fast and the massages

we made use of the reasonably priced laundry service - very efficient

views, a the private walkway through the resort full of wildlife, the pools have a swim up bar and they even

& pool (ask for the guaro sour at the pool bar from pedro - you won't be disappointed), and the kids loved the

wifi worked top as well

no kids menu, and not kids friendly

the rooms are distant and uphill from the parking.

only complaint was that the wifi was not working in our room the first day of our stay

walk to upper rooms, parking @ the bottom, also a steep walk to & from town ; not for everyone

the laundry service was good and efficient but a little on the expensive side

and to top it all off, the laundry is extremely expensive (example: 1 sock = $1, 1 sweatshirt = $6, 1 tshirt

other then that: beautiful location, easy day trip handling, expensive laundry, food outside the compound

my kids loved seeing the insects, birds and mammals around the trails between cabins

tv and wifi provided

also laundry service available for a reasonable price

sofia and her parents helped us with everything, including help arranging a night tour and laundry services

they also handled our laundry for us

it is a bit rustic. it would have been great to have laundry facilities due to the rain there.

had laundry done and was told 24$ in total which would equate to around 16,000 colones (based on the

we changed rooms, we gave our clothes to the laundry

most friendly and helpful staff ever, at the front desk, restaurant and bar really nice rooms and totally

parking next to the door

rooftop bar with sunset view is amazing and barman is cool

you can get coffee from the main restaurant/ upstairs bar but it would be a nice touch to be able to make coffee

laundry is expensive

we saw wildlife, the kids had a slide/ play area, the hot tub at night was amazing and the tent was so cozy

wifi was awful/practically non-existent, and cell service was spotty, making for a sad time

it was incredibly windy at night, it was howling so loud our kids were terrified

rainbows, all the pluses of camping - but a comfortable bed, beautiful bathroom, and a neat kitchenette stocked

great staff. great location. delicious breakfast. very comfortable and clean rooms.

servers in the bar and restaurant were extremely friendly

there is no pool, but the cool temperature of monteverde doesn t require one

the poached eggs for breakfast were perfectly done, pancakes were light and fluffy

there is not yet a spa on site but they arranged everything for a massage therapist to come to the room, which

great job on our laundry ($12)

very helpful in setting up visit and guide to monteverde park, transfer to manuel antonio, and my laundry

might be nice if the room has tv, also a defined parking area, however we had a place just in front of the hotel

convenient parking right is in front of the building

there is also a seperate kitchen for guests with fridge and microwave, so you don't have to go to a resataurant

the first room they gave us was right accross from the laundry room, again staff talking loudly plus the washing

breakfast was very good

easy parking and very friendly staff

breakfast was excellent

lovely hotel, loved the playground for the kids and the gardens/landscaping

loved the affordable laundry service and guided tour

i got laundry done and it was ready by checkout the next day which as great

the laundry in particular was a bit excessive with a per-item system of ~ $1 per item - we paid 10$ for

a correct but sober breakfast maybe more fruit?

the breakfast was great

were very accommodating and tried to help/please us - front desk, breakfast servers and bar tender

were very accommodating and tried to help/please us - front desk, breakfast servers and bar tender

were so kind, the tour activities were great, the lodge itself and the views were beautiful, the breakfast was

room given to us had no views (faced the parking lot) and offered very little privacy unfortunately

location, great views, good breakfast, and helpful staff

basic breakfast

the wifi at the first hotel didn't work so they sent me to the second hotel where it worked.

personalized services (5/5): marta's assistance with laundry services at a nominal fee showcases the hotel's

since we traveled in la fortuna before coming here they also helped with quick laundry, dried and folded for

owners - they allowed for a late check-in in the middle of the night after my flight, very quick laundry service

the wifi was good as well and the bathroom super modern and clean

the location, great value for money, breakfast and the warm welcome of martha

we used laundry service, which was very good and compared to other places relatively cheap

offered a laundry service which was great

they took care of our laundry and helped book all our activities

wonderful owners and staff. the best breakfast ever. lots of birding.great stay.

super friendly staff, nice place. great breakfast. we enjoyed our stay.

wifi is really bad, no connection, the laundry is very expensive

the wifi had weak connection everywhere

the window in the upper area in our suite did not have a curtain and the wind the parking lot light entered

spa was relaxing and good massages- although you could gather they were inexperienced

especially for kids

owner was helpful in arranging transport and laundry. pleasant stay for the price

staff, room and breakfast was great. i had a nice stay.

breakfast was good and the lady who runs the hostel was really friendly and helped us to book some

oom for only 2 cars)

best wifi we had in cr

restaurant and bar are very stylish and the view breathtaking

beautiful views, stunning setting, very friendly staff, incredible breakfast and meals.

how much we are paying could have used more amenities in the kitchen and bathroom

the breakfast was great

we would definitely come back again, we though the breakfast could do with some improvement, the toast was very

everything was just awesome . the orange juice the jam and, the whole breakfast was great

no wifi in the room, everything else was very good.

free breakfast that was outstanding

location perfect, wonderful breakfast, very helpful staff

jesus and luis in the bar room were exceptional

the breakfast, especially the coffee was delicious

was very helpful with trying to figure out my shuttle and helped make phone calls

the breakfast was delicious too

breakfast was lovely

parking was not very easy.

hotel with a breathtaking view at sunset, comfortable and elegant large room, nice hot tub, juice bar and yoga

amazing views and pool areas, big rooms

loved the craft beer bar and watching the wildlife from the restaurant balcony

breakfast was excellent. loved sitting outside and listening to the birds. beautiful experience.

room had a spa bath which was lovely, the view from the hotel restaurant is beautiful

they even offer a laundry service which we were grateful for

the cabins were very clean even offered laundry for a fee

the food was quite expensive, as well as other services (laundry 4 dollars per kilo)

we also had our laundry done same day for $4/kilo

there is available laundry service at $4/kg

laundry service very efficient and much appreciated after a couple of weeks of travelling

she is so helpful with tours, booking shuttles, recommendations, and did our laundry

the host was amazing, she spoke perfect english, helped book taxis, book tours and did our laundry when requested

rooms are nice and the kitchen and leisure area is great

great location, nice mountain vibes! the shared kitchen and the ping pong are a big plus!

staff was wonderful they just need to buy some electric heaters and change there laundry soap!

the perfumed laundry soap and no heaters

hotel was not full) & the laundry was way overpriced

the pool with a bar was exquisite

the rooms are spacious and the free breakfast was delicious

couldn t get on the wifi- no help

there is a supervised parking and 24h reception and the ferries of puntarenas are at 75 m which makes this

breakfast was bland and we had no wifi service in our room

pool was good. room was good and location was excelent.

more bar with drinks and food around the pool, bad schedule for pool and visits, parking is outside the

felt safe with secure parking

breakfast was excellent in host very friendly will come back again our state met our expectations

the breakfast is delicious and served in a lovely garden

was a fridge in the room and parking available for our car

free wifi

wifi might be improved by using an antenna to extend the range

wifi was good

location and allows pet.

in the room wifi is weak, but we did not worry at all

wifi kept failing, sheets full of white particles, spring beds were not really comfortable

breakfast was typical costa rican, the pool was small and squeezed in next to the car park but with the beach

wifi

only which didn`t become me well was the breakfast, but everybody have there own taste, another people seems to

pool. too small

breakfast was amazing...

the staff are lovely, the in-house restaurant is delicious and offers room service, and the pool was awesome

beautiful pool, hot tub, wonderful restaurant, bar

wifi was good and breakfast delicious

lovely pool area

comfortable, helpful staff, great pool which was lovely on a hot day

the wifi was not working for the first night but was excellent when working

the pool was very nice and we really appreciated the secure parking

the breakfast was homemade and delicious the next morning

the shower water was cold, wifi didn't work, tv didn't work either and if was full of mosquitos.

parking was a bit tight. but with assistance, was manageable.