didn't know there is laundry facilities

the play barn was fantastic for kids, enough to keep them occupied all afternoon and more

comfortable cleanliness very pet friendly

the hotel app is okay but depends on having access to wifi which does drop out at the resort

hotel shuttle was excellent to and from the ferry

only niggle: noise sometimes at night from laundry below our room

booked this hotel because in previous reviews it had said there was a guest self service laundry

wifi not great

exterior nr the accessible parking was uneven, so made it more difficult to get to the door

strong wifi in the bedrooms and throughout the hotel

wifi signal was awful and non existent in our room and other areas of the hotel.

friendly staff. great breakfast. lovely old building beautifully refurbished. 4 quality pillows!

there is also plenty of free parking

parking is very tight!

the staff were very pleasant and helpful, breakfast and meal in restaurant was delicious

no wifi and tv in room

great service , board games for kids

parking space is limited; at peak hours you may need to find a spot elsewhere, which may not be in

ample free parking

also plenty of board games dominoes to entertain kids

access to diy laundry and to drying room was helpful

perfect location; friendly staff, good food, nice swimming pool.

girl working at the public bar seemed very grumpy and unhappy when serving and never once said please or thank

however if you want to drink at the bar or eat a meal then you have to leave your dog in the car or in your

they have a pool which was lovely after a long day

wifi weak signal

wifi and phone access is poor

friendly staff, warm, welcoming hotel, lovely food both breakfast and evening meals

of channels on tv, location lacks mobile signal, hotel wifi very limited

also the hotel is right beside a road so was a constant worry that kids would run out (e

within minutes of our arrival we were all chatting in the bar with some friendly locals

breakfast was well serviced , dinner was excellent service was great , service of staff was

lots of parking space

wifi is weak and/or inconsistent.

dinner and breakfast great

room service was available so we could relax in the room

only disappointment was one of my poached was slightly undercooked and the wifi wasn t great

all good, better if it had a spa but it is what it is

also delicious breakfast and very friendly staff

i ordered room service that evening and the food was outstanding

we liked the laundry service

bar and restaurant on site

m).

wifi was awful. tv controls impossible to understand and no guidance in room.

the hotel was excellent value for money, and room service was very efficient

no laundry facilities

staff member told me that they had a problem with laundry etc which had held the room cleaning of the room uo

room itself- ground floor opposite the laundry room

s cold and wet when i arrived) that was a nice welcome , staff helpful and friendly, great wifi, perfect location

excellent wifi

said there was kids toys at pool when we were at spa reception but none there and extra 5 charge for tray

the restaurant and bar area is very comfy and cosy, food is delicious

the parking facilities are to the rear of the hotel which was a relief for us with the motorbikes, and

room service for breakfast, was amazing

so the macaroni cheese for dinner on the kids options wasn't suitable for her

maybe due to it being pet friendly and money being tight due to covid

the service, the food, the extra comfortable bed. the spa everything:)

were brilliant, room excellent, food fantastic, parking superb and pianist just so talented

service they not clean very well my room i cansel the last night on room my kids and they didn’t return my

the new restaurant is now used for dinner and the original chrystal restaurant is only for breakfast

also the laundry service is not up to standard, i gave in my laundry well before 9am as directed by the

had to run downstairs for milk or it would come off room service

lovely building, great big room, speedy wifi.

parking facilities could be better

parking

it is so friendly aand the kids have so much fun, and nobody bothes them

room service was very quick and served hot too

gym was superb as was the pool and spa area

car parking is free, which is great to see for guests and very refreshing from the norm

s annoying having to put in your parking details

on second day when i left my laundry outside door to be exchanged, we returned to our room to find that new

while we had a few cocktails and enjoy a little down time while she made friends with the other kids there

breakfast and bar snacks also booked lounge was very good and staff member in lounge did an excellent job

good breakfast with plenty of choices ud83dudc4c

spa pool great will definitely go back

strong wifi (free)

free wifi that actually worked was a definitely a bonus

the staff were amazing. high standard of breakfast and rooms.

friendly staff, free wifi and parking

bar was beautiful and room perfect

early check in and free guest laundry albeit dryer needs an upgrade

placed next to laundry room so wakened with water noises and banging and clunking trolleys from 5:30 am

great to find laundry facilities

staff members at the reception could be a bit accurate to details as i left some items for the laundry with

laundry facility was a plus, and moderately priced

the corridor outside our room there was a dirty trolly and a dirty table things on the carpet laundry bundles

have been nice if public computers for the internet and laundry facilities had been available

- was away from main guest area & near laundry room / staff area - hence suspicion as to who was making

no idea why the floor is invaded by housekeeping (who were lovely btw), laundry service and maintenance at 9am

of the duty manager, the reception staff i dealt with were all very friendly and helpful, the bar staff were

laundry was never picked up although it was lying in the room in the right

someone was in and out of cleaning/laundry cupboard late and through the night

it was far away from a lot of laundry service places.

the sky bar open and no ability to access the sky bar from your floor and having to get the lift to the

beautiful clean hotel with beautiful breakfast.

the wifi was open network rather than password, which was not safe enough to use with my work laptop so

i liked the ability to connect my phone to the tv and the good wifi provided

gym very

banging about outside the room and all day i abs a late check out

late check out is always a good thing after a late night

better to have laundry

cleaners carried dirty laundry through the eating area

beds sagged a bit in the middle. no blow dryer or laundry services.

little find, a 20 minute walk into the centre of glasgow, surrounded by a hollywood bowl, casino & restaurants

free wifi and free parking in multi storey car park

the night, with constant loud banging from some sort of system next door (perhaps a boiler/laundry

our room was above kitchen and laundry

the laundry machine noise at night in the 3rd floor

window had brown packaging on it, the t v didn't work and the continually humming noise from the laundry room

i asked about laundry

quite badly as if it had been used before and just tumble dried, i would suggest changing your laundry firm

i asked for laundry services and he didn't know the price or how the service works

the area is lovely, with lots of excellent bars and restaurants, the park nearby and quiet at night, and the

the windows opened (which we loved being able to do), we listened to folks at the restaurant/ bar across the

we were in basement and split into 2 rooms in one, would have preferred an open room as kids got split up and

beside the laundry, no hot water, and no usb plugs in room

bedroom was in the dungeons, walked past the laundry room,

our room was in the basement next to the laundry

the laundry room music and construction below was very loud and annoying

it really wasn't nice staying there specially that it was next to laundry room and hotel bins right outside

spend hours roaming around the hotel looking for hidden gems like the reading room and even the gym (not really

excellent bar and restaurant

we also ordered room service from the restaurant (always a nice treat at hotels that offer it) and this hit

in late ant room service for food telephone responder grumpy bacon roll was a bacon sandwich- not much bacon

the reception staff were very helpful and their help in accommodating a late check out was very much appreciated

friendly very helpful was given free upgrade to a massive family room what had everything in it wifi was spot

to us they gave us upgrade,, which we were surprised but the room was downstairs,, just under kitchen and dining

stay was magnificent the only downfall was the cafe and bar ect were not open

no soft drinks or mixers in the bar and no ice

the room is also directly located under the kitchen so when the staff got up to make breakfasts i would also

t to be expected i would think) i also really didn't like the smell of the toiletries and the laundry detergent

also next to a noisy laundry room

ordered from the room service menu at 10

are tired and smell of pets

suitable parking, no lounge area that is family friendly, on-site dinning not great for kids

we re also very grateful for the laundry facilities it was convenient, affordable, and extremely helpful

all over it none of the shower gels etc had anything in them we were next to either boiler or laundry dry room

the ac never worked, breakfast was cold, laundry was 12 per bag

the most interesting thing was the spa, the free sauna, steam room, pool, and gym facilities

wifi not great but everything else great

laundry service not available at hotel

the trip was ruined by a 100 laundry bill for one bag of laundry

one occupant, i was given a room prepared for two occupants, and hence when i left, the amount of laundry would

for small kids it hard to get to the pool

kids loved it

we didn't have the breakfast that is offered for a little more money, because we were leaving for the airport

breakfast 10/10

staff were friendly and helpful, room was clean with decent shower and comfortable bed and wifi worked well

staff were great. excellent breakfast. comfortable bed.

lack of channels on the tv, was only 1/2 adult channels, rest were kids channels even after 8pm which was really

a guest self serve laundry would also make this great hotel even better

the same day (24 hours) laundry service should be made available.

for 318 per night one would have expected free wifi as well as a laundry service on a sunday

was very big breakfast was fab staff were friendly and efficient room temperature was good (as have been cold

room was amazing room service was phenomenal as it was my partners birthday weekend clean rooms fresh linen on

laundry wagons left beside the lifts (level 1)

laundry like hand and bath towels were available on demand

we did get an early check in at 3pm

could not access wifi in the restaurant area. this was quite a significant drawback.

at reception very friendly - early check in accepted , rooms spotlessand very comfortable

they don't have a laundry facility and the closest one is close enough, but it's located outside (washing/drying

laundry - none onsite, but on street laundry available next to the gas station and cash only - min

no cooking, towels, must be bought, no laundry.

no laundry facilities but this is a very minor point.

great location where everything interesting is close, an outdoor laundry, parking and charing cross railway

we took advantage of the laundry service and was fab

food was lovely with great variety on the breakfast buffet

the room (king bed with sofa bed for kids) was tiny. barely enough room to pass the bed/ sofa.

the 24 hour bar and the pool table, staff were nice and rooms were good

to little food menu and a lot of kids about

easy access to glasgow central station, friendly staff, reasonably priced food and drinks and laundry service,

noise pollution woken up by laundry of the hotel both mornings at 7am

they have gym too which is hardly used

more of a selection for room service foods.

great for an overnighter but didn t use all facilities like the gym

the laundry service was very expensive, compared to other similar hotels.

would have been great if the hotel have coin / self operated laundry as the next available self operated

the price for doing laundry.

wifi slow so used own resources soap sachets impossible to open if you have limited power g&t

room service could have been speedier but still very reasonably priced

not much we didn t like but there was no where to do our laundry

no laundry facilities at hotel. terrible room set up for 3 people. so tiny!

no laundrette or laundry service

there was no laundry or general food available. but their were eateries near by.

were at the back of hotel and there was a laundry pick up at 2am and we heard the vans getting loaded

had laundry room door open at 7

laundry options are expensive

we were beside a storage room and at 6:30 am someone was banging the laundry carts against the wall of our room

bathroom ventilation air was broken, there was no refrigerator in the room and no laundry

i was impressed with room, the location, the breakfast and the staff! i will definitely be back!

5 small window overlooked hotel's bins & dirty laundry

30am on sunday morning with a laundry van right outside our window/ there was a lot of c hanging and banging

spacious room and staff superb, especially helpful with our blind dog service in bar a little slow as only one

wifi didn t work on work laptop.

was quiet and comfortable and came with so many things i wasn't expecting coffee machine, mini bar etc the bath

lack of guest laundry as there were no laundromats nearby.

2 days for a laundry service

staff was very helpful with info on laundry service.

loved that it had laundry and dry cleaning services since i stayed for 12 nights

room very noisy due to trains !! did keep kids awake

body towels had a weird smell, something wrong was with the laundry

they had laundry service & they helped us to get a transfer at 5am to glasgow central station (we had 2 huge

laundry was the only problem

location, within walking distance to charing cross station, several restaurants, 24hr public laundry service

we also used the laundry service which was so so easy and efficient

no laundry slips or bags in room.

room service is quite expensive, however remember it's a premium hotel that provides premium

we had room service twice, and the food exceeded expectations

welcoming the hand written note from rosie was a really nice touch mini bar had good selection room service came

very comfortable quiet central location with luxurious rooms and excellent wifi for an international business

room at rear overlooing the bins - bit noisy. no mini bar, no safe and not even a laundry bag

wi fi not working did not pick up the laundry like they said they would

in the mornings you were woke up by the noise of the laundry cupboard and door being opened and shut constantly

the wifi is a bit sketchy...

needed a late check out which most hotels charge you for, they gave me one free of charge for an extra three

sent my dress (for a wedding the next day) to laundry services for pressing for the following morning and they

very fast laundry service

laundry service, no door between the lavatory and the bathroom, shower gel and shampoo made in

spa / room service

bed and lovely to have a pet bed and water bowl supplied for our dog, sid

oh and there was dirty laundry on the floor of my room

conflicting info for services, eg laundry phone number on form yet concierge says to drop there with laundry

in dublin, i emailed the hotel to make them aware of this and was upgraded room and they put petals on the bed

location is perfect as is the wifi

couldnt get the wifi to work - it wasnt even coming up as an option for me on my phone

over i spilled coffee all over my hoodie and when we reached the hotel i asked if there was any laundry places

as above - woken early by a laundry van!

45 by a laundry van that took ages to unload etc

there were plenty of good eating close by as well as a laundry and supermarket across the road

she told me that the staff were super friendly, the room was great as was the wifi

wifi overall good but not great for streaming at busy times

wifi was quite poor. no minibar for cold drinks etc.

i requested an early check in and this was

wifi was poor, hotel condition was a bit tired.

nice little bar / nightclub underneath which was quite lively

left my laundry to get done at 9am and they said it would be done at 5

we did not find laundry near.

self service(paid) laundry facility and was advised to go to euro hotel who politely refused

breakfast was delicious

nevertheless, the kids loved it

have had self wash facilities so that we could do our own laundry as we were on a long trip

booked the wellness suite and managed to get the spa to ourselves for the hour

only difficulty was saturday night, bar across from our room was very noisy, people and music loud

they have facilities such as gym & 24hr bar, but we didn't use

clean & modern with friendly staff - i even used the gym which was small but they have

room service food was excellent high standard room was fab stayed in duplex suite loads of pillows

massive comfy bed - best shower ever - huge flat screen tv with sky movies and sports - wifi was great - staff

we ordered room service late at night and it was still delicious

the bed was super comfy and room service was quick and food quality was great.

the bed was comfortable and the view was excellent as i paid for a city view, i also order room service and

great same day laundry and really nice food

me the worst room which was on the first floor, very dark, and i guess the room was up above the laundry, it

also, we had our laundry done through the hotels service

even when it was brought straight from the kitchen

the kids loved the pool and the rooms

they even did my laundry for a small additional charge

i arrived to book in and went to my room, the corridor was filled with dirty towels, laundry, cups, glasses,

dirty laundry from another guest still in our room when we checked in

great parking for my jeep and car trailer

the fact that our 3 kids had a bed each

noisy from 6am on the saturday morning as our room was directly below the kitchen and restaurant

the complimentary mini bar is

loved this hotel, the staff, room, location, breakfast & room service were all fantastic

very poor view ( a wall )very noisy stay ( air vent system & kitchen vent system noise outside our room

n issue with room on first night with fans from kitchen being on all night plus the room was very hot this was