indoor pool it's a plus, we ended up using it

was snow and ice while we were there and parking lot was not plowed or salted, just the entrance making it slick

people were doing work on cars in the parking lot the first day we were there

breakfast was awesome for being included in the hotel room rate

highly disappointed in the gym equipment, especially for the price per night

breakfast could have more of a selection

a continental breakfast, it was fine

breakfast was okay.

breakfast fine location good room fine i just hope that my credit card deposit was returned my son

beds very comfortable. very clean and many choices for breakfast! people extremely nice!

the free laundry facility was extremely helpful

was a little humid next to laundry

also, the laundry machines poorly maintained

feel like as a hotel that is bringing in revenue, you should be able to afford scrapping stained laundry and

liked how it had a kitchen which made it pleases for traveling with an infant and the laundry room was a plus

laundry room smelled like sewage, especially if someone was using the washer

no free breakfast

location, personnel, close to family members and this time the pool was opened.

the pool was quite cold when we went in

there were a lot of spiders in the pool area and it very uncomfortable hot in the pool.

the breakfast, the pool area, the family room with bunks that we stayed in

pool is amazing for kids of any age

loved the pool when we came it was not busy so we got the pool to ourselves which was really nice my daughter

beds, fun pool area for the kids, good breakfast selection, friendly staff, showers were very nice, liked that

beds, fun pool area for the kids, good breakfast selection, friendly staff, showers were very nice, liked

our room to be cleaned, the staff members had bad attitude when asked for a reimbursement for the laundry facility

i ordered a room with a kitchenette and got a hypoallergenic room

it was the drug deal going on in a vehicle i pulled up next to in the parking lot when checking in

didn t feel very safe with some of the clientele that was in the parking lot as i

wifi didn't work at all

pool and jacuzzi on site laundry loved the beautiful furniture and pristine decorating

possibly the most uncomfortable pillows i have every used, reminded me of a bag of laundry

pool only because of temp, injustice love mine cold ud83dude02

breakfast was early enough for those on the go, and lasted long enough to sleep in a bit

we had parking right outside the entrance, close to our room

would have stayed longer but there was no laundry facility

would also appreciate on-site laundry facility.

great breakfast

travel a lot, hotels generally have the same breakfasts, a better variety would be nice

pool / gym still closed

didn t like that the property did not have a laundry i also did not like that you needed to give 24 hour notice

staff was great, it wasn t noisy - the pool was very nice

very clean, great location, good breakfast and friendly staff

during breakfast juan the attendant always met us with a smile

employee who worked in the breakfast area was very friendly and helpful

very friendly staff clean room very good breakfast

the pool was old and the hot tub was not working

breakfast was fine. i would recommend having juice set out for guests. the machines were not on.

pool is under renovation, and apparently has been for a long time

the staff were so accommodating to our needs- early check in then late check out due to flight delay

breakfast was exceptional

nice continental breakfast

continental breakfast lacked variety

breakfast was limited due to covid restrictions

service and dinning room breakfast were both terrific

staff offered to give me quarters at the front desk for my laundry

where very clean all good things to say took my daughter here for her birthday nice game room for kids about 6

breakfast was very fresh & delicious

i was glad to see a restaurant in the same parking lot

the pool and hot tub are always clean and open

had laundry facilities, indoor pool and light breakfast.

breakfast

breakfast could have been better

accommodate us and put us on the first floor; we got back really late and there was no available parking

everything is ok with the exception of the breakfast

laundry facilities, washers take long

to be between 7-10, we went down at 9:15 on a sunday and to our as surprise no breakfast, my kids left the hotel

shady place keep your kids away

not big selection on breakfast

no breakfast in the morning as i was leaving out

then everytime we left the room we had too get our key re activated we had too wait for laundry too be done

the laundry room floor was filthy

friendly quietness you can do laundry there at a reasonable price it has a pool and

loved the breakfast

wish the pool and spa was open later then 10 pm

good breakfast and free laundry

the laundry facilities leave much to be desired

nice to have 2 televisions and a kitchenette

it had things for you too so i really like the fact that you re had hot breakfast

that the pool was closed and that s the reason i brought my kids was so they can swim

son really enjoy fitness room one of the best ones we have encountered at our numerous hotel

the pool was too small and shallow.

very clean comfortable rooms. excellent breakfast. easy parking. will stay here for sure again!

the breakfast was okay. the hot foods weren t that great.

clean, super friendly staff, great breakfast, pool area was amazing, beds are comfy

i really wanted to swim. a heated pool would have been perfect.

pool was chilly

very friendly, very clean and breakfast

there for the pool for my son's birthday and the pool was closed the entire time

breakfast was very good, i believed the view from my room will be perfect in summer.

easy check in. laundry on site.

asked for a smoking room and got a non-smoking did not have time to change rooms because we were going to a

pot had no coffee so possibly inoperable no problem at all given their better than avg free breakfast

pool,clean,kind

breakfast was great, beds were nice and the price was the best in town

couldn't give me quarters for laundry when had washer/dryers also had a pool was closed and booked because of

ac worked really well, they had a little store and laundry microwave fridge, quiet, nice area, and the hallway

i was disappointed with the laundry facilities. the washing machine and dryer were old .

very clean, nice pool. great breakfast.

i love being able to go down in the morning to an very nice breakfast

nice bagged breakfast and snacks

the wifi did not work.

great location, great price, pet friendly, and nice staff

wifi, complete joke

wifi signal was so weak in my room i couldn't connect to the internet

privacy and pet-friendly.

parking

very good breakfast and liked the dining room and location.

i didn't use the pool or eat breakfast on site so can't comment but would highly recommend this property

staff members were not welcoming and were dismissive when i called to report that the wifi wasn't working

pet friendly

sometimes economy, and even expensive, hotels skimp on their laundry supplies

it was clean and friendly. and pet friendly great value.

pet friendly room we stayed in smelled of urine

nice air conditioning, free wifi

over good experience. wifi speed could be better hard to do work with slow speed.

also, the main reason we booked was because it had a pool for the kids

gym had everything i needed.

good location for business in st charles. free parking. good wine shop close by!

of hockey kids, no adult supervision

great location close to our vacation destination. pool was refreshing and room was clean.

it could use guest laundry machines

the pool was nice and warm and the spa was nice too

pool broke

covenience from parking lot to room by elevator to 2nd floor. breakfast was very good.

denied access to facilites fitness center

everything was within walking distance and having a laundry on the premises was super helpful as well

breakfast was amazing but the front desk service was amazing especially ms.gladys

pool. 3 am breakfast bag. coooooomfy bed. quiet.

breakfast not very good. ended up going to ihop for the second & third day of our stay.

seemed to be a lot of parking space for diamond(?) members that weren't used

was close to our business site and it had everything that we like including a gym and a pool and breakfast

parking lot not big enough.

breakfast choices where wonderful

parking was restricted due to the construction

only complaint i might have was the pool was supposed to be heated and it definitely was not

the laundry facilities were clean & the beds were comfortable

clean, overall. rooms were clean and gym was nice.

the pool area was superior, lobby was beautiful; they even provided business and exercise rooms

the hot tub was relaxing and the pool was nice

nothing!! the only thing i would recommend is having the bar open every night.

the entertainment center where you check in was fabulous and so was being able to do laundry for free

we were told here s a laundry mat to use and they brought us a vacuum

no breakfast offered. location was a bit remote, but quiet. free laundry was a big plus!

not enough pool towels for the whole stay had to do laundry which wasn't convenient on a 4 day trip

room was dirty the phone in my room didn't work and my phone got no reception and the wifi was out and myself

were some obnoxious people in the pool yelling at random guests

the swimming pool and hot tub were very nice, clean. a very relaxing trip.

liked the fact that this hotel had a good complimentary breakfast and that the hotel's location was convenient

the staff the breakfast and area

spotless room, great weekend breakfast, will stay