room location breakfast pool laundry staff

nothing was working...pool and no laundry room

laundry room took my money to dry

laundry facilities, love the staff, their very nice & professional

not working, gym not working, laundry facilities not working, vending not working, given one roll of toilet

clean, close to family, close to shopping/restaurant, elevator, lots of parking

is no time limit on kids in pool

lost half a night's sleep due to pickup truck (diesel) idling in parking lot, outside our room from 3:00am on

i enjoyed the pool and breakfast. great customer service. clean rooms.

the indoor pool was closed

no laundry soap available for 4 days. parking lot not the best.

that there are two prices, hot bar verses al a cart

everything else was great. nice pool and great location. rooms were nice and clean

the bar in the lobby was never open

checking in the staff didn't inform us that if we want room service we had to request it due to covid

location and kitchenette

the kitchenette full size fridge

kitchenette was not accessible for a wheelchair

like that this place had a small kitchenette, hot plate full size fridge

liked the fact that they had a laundry room other than that there was nothing good to say about the staff or

the smoking room are not cleaning well i asked for a non smoking they said they didn't have any

where there were people partying and hanging out, but mainly i was unhappy with the fact it was a smoking room

staff busy smoking cigarettes

the bed was surprisingly comfy for a low rated hotel, the water pressure was adequate and the tv/wifi worked

helped me with my laundryud83dude00 -having a starbucks in the lobby -use of a lobby for gatherings -cleanliness

the laundry machines are very easy to use, and the clothes can be treated very clean with fond flavor

parking a little tight

wife asked for two tea bags from the snack bar serverto take up to our room she was told the will be $4

parking was bad

could not get connected to wifi as name was in the computer wrong

pool out of order

best breakfast buffett in a big hotel (free)!! southern cooks!! yum!

not worth the price with no room service or pool or anything

the whir-pool spa was down

housekeeper picked up my laundry bag of clothes when cleaning and they said they couldn't find it and that was

room was 75 degrees upon entry, no room service, bed & pillows not above standard just avg

room service food was very good

out of date, crappy room service

wifi

place was very nice good location comfortable indoor pool but the kids said it was cold nice lounge area and

my kids swam and froze their little butts off and the pool was the main reason we booked the place

i liked the location the atmosphere was nice bar upstairs very pleasant

hotel is clean, staff is accommodating, and the scheduled pool/gym times are superb

room was located directly under the gym, the noise of weights hitting the floor started early in the morning

pool was shaded but clean.

has a pool

room, breakfast & location.

breakfast area is attractive, clean, and roomy

location, cleansiness, gym

breakfast, room clean, laundry

also, the washer/dryer in the laundry room wasn't very clean

breakfast

friendly staff. orderly breakfast. rooms are quiet considering they are beside of the highway.

plenty of parking and a small but well equipped gym

the sink in the bathroom had a slow drain. no coins for laundry facilities.

the complimentary breakfast provided a variety of choices

bar and breakfast were great

there were kids running around the hotel corridors in the early hours of the morning.

did not give room service, trash i have to take out myself, ask for towel they promise give me in an hour but

only thing i didn't like was they didn't have a vending machine in the laundry room to buy laundry detergent

kid friendly, lovely pool, laundry on site, great breakfast options, lots if snacks, drinks, and alcohol available

the location is perfect. love the pool. love the laundry are that is offered.

there is a guest laundry room with a washing machine and 2 dryers, a small fitness gym, a huge pool in between

loud, coffee maker did not work, and gym equipment most was inoperable

the laundry room was a nice amenity

smart tv, laundry facilities, kitchen, allows dogs, safe. staff was very kind.

smelled like mildew, trash in the hallways, laundry in the hallways

the free wifi is slow

quiet, front staff was very friendly, parking easy

guest laundry out of service

laundry room was not working

slept right next to the laundry room, which disturbed my sleep often

laundry was out of service and the room was a little outdated

she s saying this while i m trying to conduct a transaction with her to it some laundry detergent

i was assigned a room right outside the laundry facility

rained all weekend so couldn't get in pool.

loved our room, pool and breakfast

the pool was crowed with kids

staff was great, breakfast was good

quiet and clean. friendly staff. loved the laundry availability

guest laundry facilities were very old

we got to do our laundry and the food was just fine that we purchased in-house

the pool was a refreshing part of our day :) its close to shopping and dining

wifi barely worked which wasn t that bad of an issue

laundry access on floor by the vending and ice

was good, they cleaned the room everyday, breakfast was fine, the good thing they have laundry room mostly hotels

no inside pool but not a deal breaker

pool needed cleaned

pool was closed breakfeast was great

has a laundry facility

the pool was really nice

friendly and professional, the beds were sooooo comfortable, the price was right and a great hot breakfast every

breakfast was good, lots of choices

nice buffet breakfast

room was comfortable. great value. pet friendly

small. outside area from parking lot needs cleaning

breakfast provided was good and the room was small but comfortable

gym was a closet with three ancient cardio machines and some dumbbells but no room to do anything

noise kids in the hallway, breakfast, small bed.

somehow the staff lost a whole load of my laundry.

ain't no change machine in the laundry room

location, comfortable beds, nice flat pillow, laundry

you can hear guests talking and people constantly talking loud/arguing in the parking lot late night

pet friendly but there is an extra charge

laundry, pool & exercise room

the pool, it was a great experience

we booked a one bedroom with kitchen

location, room size, kitchen area, separate bedroom

the pool area was very clean and quiet which i thoroughly enjoyed

everything else. especially the very affordable laundry room.

small parking area

the opportunity to grill outside by the pool-the feeling of safety

we loved having a kitchen and couldn't believe we had a dishwasher

breakfast was also

guest laundry was great and inexpensive

resident who left there laundry in dryer for hours knowing i was waiting to dry too

we tried, but that small hotel pool was full of many very loud college age kids playing volleyball

one treadmill in the gym had missing safety clip

clean room, convenient to our venue and restaurants. very nice breakfast and wonderful staff.

additionally our room was licated near the laundry room and elevator leading to additional noize

the top dryer in the laundry room did not dry my clothes at all

visit third floor, total disappointment, lack of cleanliness, no ice, soda machine not working, laundry room a

the staff was by the laundry smoking cigarettes

clean + great value + staff accommodated our request to be near the laundry room

quite, guest laundry, friendly staff

laundry room is also convenient

easy parking, great room layout

room charged erroneously with bar bill

parking was tough

were laundry is ay

there s also a guest laundry that s really convenient for us so we could wash our laundry from work the

have very cost effective guest laundry

convenient, comfortable bed nice pool

they don't have breakfast except on the weekend and the bar was only open on the weekend

just happened that we were assigned a room (216) next to guests laundry and unfortunately at very late night

mentioned the lack of breakfast, but due to covid they are working it back in

their website stated hot breakfast. fitness center and newspapers each day. none is true!

i also was told no pet fee and they charged me $50 for 2 pets

breakfast was amazing

the gym: non-wirking scale, tvs on treadmills did not eirk

breakfast not ready on time.

free breakfast, comfortable beds, clean rooms, nice bathroom, helpful staff, free parking and wifi, near rise

new hotel, great location near fun restaurants, quiet, kids enjoyed the pool, standard hotel free breakfast,

location, easy parking, staff, surrounding area had everything we needed and easy to find

room, pool, and the breakfast was great

they need additional handicapped parking. they only have 5.

needs more disabled parking

more to choose from breakfast

cooked breakfast, continental,fresh fruit, fruit juices, yoghurts, coffee etc

clean, great room, good breakfast!

definitely need more parking.

clean, courtesy, great breakfast, breakfast attendant was awesome

every sraff memeber was so kind. rooms was spotless and the pool was in working order.

location was perfect. close to the highway. hotel was quiet and breakfast was very good.

more towels in pool area but just swam longer till more got there not a big problem

breakfast was great, there was ample breakfast food available to pick from

nice gym and indoor pool. people at desk very pleasant.

my room and the pool.

breakfast was just average but hotel was busy.

the laundry room dryer was out of order, and it doesn't have a pool or gym

front desk person was doing laundry too, didn t have clean washcloths the first day

breakfast could offer a little more, also only one washer and dryer in laundry facility.

breakfast was not the best. no pool either for the kids.

not great with 3 kids in room

pool closed

staff was very friendly and cooperative. clean comfortable room. new furniture. nice gym

room was nice but we were placed on first floor behind the kitchen

closed pool in august.

4) there should be trash drum in the bathroom, the kitchen and the setting room 5) the inslation is not done

a great place to stay, good location, polite and professional staff, breakfast is

parking convenient, room amenities were great

breakfast was delicious and well maintained

breakfast was great

amazing continental breakfast and clean rooms.

good atmosphere, outside pool, breakfast.

parking lot was atrocious and people came there who did not belong and were hanging around my car

pool was clean and open

no protein at breakfast

the hallway smell like marijuana on the one on one hall, when it was a no smoking area and clearly have sign

wifi was so so

the pool was kept clean the whole entire stay

wifi was difficult

pet friendly, clean, location, quiet, comfortable, indoor pool, proximity to sturbridge village,

yes, the pet policy does not meet our needs. need to allow more.

the breakfast was great and very clean and i loved the breakfast and the potatoes

got to say for the dollar value it's a great value staff was extremely friendly breakfast was freshly set out

would have been nice to have scrambled eggs to go with the hot potatoes and breakfast sausage

more breakfast options

breakfast, but that s not their fault due to the virus