room had a small kitchenette but zero utensils, plates, glasses, pots and pans, cutlery, dish towels, paper

we had the pool (which was heated) all to ourselves on a friday morning, wouldn t been even better if there

long trailer parking was hard to maneuver around.

very clean and easy to get in and out. staff was knowledgeable and friendly. great parking.

staff breakfast help was sweet and kind

kitchenette and the king bed.

needed to do laundry, no change machine, no way of getting change unless you go to the nearest gas station

very clean in the lobby, laundry room, or gyms

plus pool was closed and fitness room

bed was so comfortable. breakfast was actually very good.

yea pool and breakfast weren't operating and it wasn't disclosed until after checking in

staff was very nice and helpful. laundry facilities were convenient.

our room was right next to elevator and right above the laundry room

plenty of parking

i really appreciated the staff gave us early check in as we were exhausted from our travel

breakfast was decent

wifi didn't work

sketchy looking building, lobby and parking lot

what eggs? what sausage? breakfast was sparse

it has a lot of hanging in the parking lot drinking. made it a little uncomfortable

charge an addition fee of $15 per pet that wasn't disclosed until check in

not only front desk bit maintenance crew to laundry staff everyone always smiles and will have a conversation

the 6th floor hallway near the laundry was dirty as well as the elevator

glasses would fog up evert time we used it, but the parking spaces there were out of the wind

was good overall just a few loud kids at 2 am running the halls and only one rude kitchen person but we got

everything was great. great breakfast, liked having a hot tub.

friendly staff. pet friendly. clean laundry room. kept snow shoveled and parking lot.

no dirty laundry bag and the fan in bathroom sounded like a motor

within first hour local police were called because of a homeless person living in their laundry room

staff was very rude, no change to use the laundry and breakfast muffins and bard was hard.

overpriced vending and laundry machines, and some of the noisy residents

trashy nothing works no phones sinks leak no breakfast wifi doesn t work, all in all charging way to much for

we were next to laundry room and could here staff and/or other people going in and out all night

finally at 12:25 am the guy came out and said he was doing laundry

pool water was a bit gloomy and the pool room had no air conditioning, it was 96 degrees in there

very clean and we enjoyed the hot breakfast

free breakfast, free parking

a spot to place our own lawn chairs and were then harassed by employee kimmie bc our 14 yr old kids were not

was as listed 2 small bottles of shampoo, conditioner, 1small hotel 3inch by 3inch soap bar and 1/2 roll yes

enjoyed our stay despite noisy kids in the hallways. there were several tournaments going on.

pool was way too cold, the one reason we stayed was to swim a d relax.

location indoor pool

the bed and breakfast was awsome!!!!!

did not eat breakfast, and the location was great for the purpose of me being in troy.

ultimate breakfast cookies or whatever they were

you should offer more glute free options for breakfast

wish the breakfast was better there was no meat. coffee when we checked in was cold.

they have a very friendly staff. they did all of my laundry for only $10.00.

the laundry area.

i would like it if there was an ice machine or laundry facility.

no laundry facilities

machine or ice bucket no blankets on beds and terrible pillows no extra towels rowdy people in parking lot and

the onsite laundry is way overpriced and the machines steal your money and guess what, they would lift a

they don't have things they advertise in the room like a microwave, mini fridge, working tv, or laundry

fact that laundry dispensers were empty and it said no refund but tell you it was empty

convenient, affordable, smoking rooms

whole experience was excellent, parking, the room, the service from office employees was excellent

dirty laundry and trash behind the bathroom door

wasn t a lot i didn t like, maybe just the parking lot holes lol but even then it bad and not a lot of

parking lot was small

room was very nice but the breakfast was not up to what we expected.

hotel is pretty clean except the pool

room was directly next to the laundry facility

we stayed for 2 days and are room was next to the laundry room so every day at 9am they turned something on i

hotel was clean, well kept, staff were friendly and helpful, amenities were nice (pool, laundry, gym), elevator

to my room had a strong mildew odor and my room was next to laundry room

to covid the pool and the continental breakfast were not available, which is totally understandable

the parking

good parking lots of room in room

sidewalks weren't shoveled to get to door from parking

the parking had 2 entrances and a soda machine. can t think of anything else i liked.

it doesn't have breakfast and it doesn't have wifi, but you get what you pay for

is quite, and parking lot is big and good lighted

accessibility from parking lot to room

police patroling and watching a cracked out lady in parking lot

, not sure of parking situation

people running up and down the hallways and yelling/arguing in the parking lot behind my room

the selection of the breakfast was very minimal.

it appeared to be clean. the breakfast was good as well.

was promised a breakfast when i booked the reservation

breakfast could offer some type of sweet roll or donut. overall set up could be more appealing.

friendly staff, pet friendly

price, location, we were on first floor, free laundry, full size kitchen, free internet

1. the staff was very good. 2. free laundry was great. 3. location excellent.

larger elevator, more parking spaces, cooler inside in common areas.

the fact it was hidden behind the car wash.... there wasn't a lot of parking space.

the staff is wonderful, the rooms are clean and it's hard to find somewhere with 2 bedrooms and a kitchen

room, very minimal pet fees, outstanding location

inn express & suites was very clean, nice size bathroom, very nice breakfast and pet friendly

pool was a little chilly.

the breakfast was very good. i enjoyed the pool.

sadly the pool was being cleaned and my kids were really looking forward to that

the kitchen with its supplies was so helpful

only one ice machine in the building. breakfast was not good, very few options

great little kitchen

breakfast was great

really liked the breakfast bar

wish breakfast was served a little bit longer!

from t he gentleman keeping the breakfast line clean to the one taking our keys and checking us out in the

lots of friendly people, comfortable, clean room, great breakfast

our room even came with a free breakfast every day and featured smart tvs that can connect to your own netflix

front desk and breakfast.

when i went to do laundry i wanted to use money it wouldn't let me.

don't know if our room was next to some pipes or the laundry room but there was a small annoying knocking noise

didn't like how there was a bar that's only open for 2 hours a day

parking

in evening - for such a high class hotel - the availability of quality foods (basically bar foods are served or

three people waiting before we were able to get someone because the gentleman working was folding laundry,

they have laundry facilities, room is very clean, updated, and comfortable

we felt like we were sleeping on wet laundry

needed to do laundry and the staff was very helpful

i didn't see a dirty laundry sack hanging up to use

we had our pet along and the place was set up perfectly for pets

the pool was closed but the gym was open ....we wondered why ?

was very friendly and welcoming, hotel had good location and parking for my rv, very clean room and lobby,

the location wasnt as close as i expected but it was a nice place. could use more parking too.

apart why do you get places the farthest away from the pet area

and helpful staff (got a free pass for laundry), very centralized location for the city, felt

no bag for dirty laundry.

laundry available

leaked, ceiling was cracked and plaster falling down, washing machine put rust stains on our laundry, one tiny

parking lot was a little small as we had a trailer ..but that's just nit picking

laundry room needs new washer and dryer breakfast needs real plates and silverware, very cheap

there was also a live bird in the laundry room

save some laundry cost

were in a room right next to the laundry service

laundry facilities

the washer and dryer were not in a laundry room, just in the hallway

breakfast was on the standard-to-blah scale, with flavorless eggs and soggy sausages but

poor wifi service, would not stay connected

was bad was that we arrived during a snow storm and didn't know there were two ways to access the parking lot

everything the closeness to the pool wasn t awesome. close to eateries and the casino.

love the laundry facility

breakfast

great breakfast that was included in our room price

the kids especially love the pool here at drury because it is part indoor and part outdoor

the kids always love the hotel and the adults love the hot tub

breakfast had a good selection, everything was hot and fresh clean rooms and elevators

everything is great except the parking!

breakfast

the parking lot was small so finding something when we came back to the room was difficult.

bed was amazing, full breakfast!

only 2 of the 8 laundry machines were working

breakfast was wonderful, hot and plenty!

breakfast was very good

besides the kitchen and table in master room could of bern dusted more but other then that

the location was very close to my sons resident. it was nice and clean. the breakfast was great

good location room was clean except for ants. kitchen area was clean overall good trip.

the small kitchen

hotel was clean and was great location. breakfast was great.

pool was in disrepair

reserved a suite, which includes a king or two queens and a kitchenette (fridge, stove top, sink, appliances,

i walked through piles of laundry thrown outside of rooms being cleaned just to get to my room

very clean , hot water in the shower , good breakfast

doors through the hallway slammed all night by kids

the pool was broken and the sofa bed squeaked every time i moved, waking me and the others in the room

kids yelling in the hallway most of the night

breakfast had plenty of variety. plenty of vending machines in the building. on-site laundry.

it has an indoor pool, i also like that it has the cheapest laundry services i've ever seen.

room was dirty. no mail service. no change for laundry.

of cleaning staff, daily towels were hard to get, and laundry machined were not repaired timely

pool work out area and laundry

new, clean accommodation with great breakfast and laundry available for guests.

pool and breakfast staff was awesome they were absolutely amazing

clean and good location, nice lobby area. breakfast was fine.

breakfast was good & the staff do a fantastic job

the breakfast buffet was poor for the quality of the hotel.

15pm a young gentleman went to the laundry room and said he could not help because he was not front desk

the gym, the laundry facilities, the area is safe and the rooms are clean

the front staff was busy inside the laundry area behind the front desk area and was pleasant when she helped

the spa tub and the size of the room

clean, friendly, pool, breakfast

it's conveniently located, has adequate parking and is clean.

and younger kids being allowed to yell and run on the main floor all hours of the night

last, but not least, this hotel had a fantastic breakfast that we enjoyed every day

nobody explained how to access the wifi so i couldn't use it.

there was plenty of areas to shop, lots of retaurant choices and fun things families with kids can do

was too small, pool was closed, one elevator was down; it took forever to get up to and down from our room (we

it was easy access to the freeway there was great parking

the pool was shut down

the parking lot was well lit and i felt safe leaving my stuff in the car

pool is so small and it was freezing

the kitchen was only stocked with dishes for 1

my older kids had a blast in the pool with my husband while i put the little one to bed

the indoor pool was very clean and the kids loved it

and are very responsive and pleasant, but it appears they regularly have to contend with rowdy kids and the

had a truck and trailer to park and they not only accommodated but gave me a room where i could keep

clean, comfortable, convenient with laundry facilities

the complimentary breakfast was great with good choices and portions

cleanliness, comfortable quiet, breakfast had more options than normal facilities and location.

the mini kitchen/living area

the gym was very clean and had a great selection of equipment

you need new laundry service they're not doing a good job at all sheets should smell fresh

wifi signal was weak

only downfall is the size of the pool

the pool is on the smaller side, but nice

the snack bar was extremely high priced

laundry facilities on site

no free breakfast. no laundry facilities.

i wish it would of had on site laundry facilities

no laundry facilities on-site. no refrigerators or microwaves in rooms.

no laundry facilities 2

being able to do laundry.

sad the pool wasn't open and that we couldn't have the hot breakfast but that was due to covid.

night was great but the morning person woke up on the wrong side of the bed, i asked for my to go breakfast and

the location of the room and the kitchenette was exactly what i needed

it had a kitchen and sitting area

no laundry bags in room

no laundry facilities on site

did not like that there was not a guest laundry facility

friendly staff, clean, and great breakfast

the bag breakfast because of covid was excellant

the laundry wasn t working but i don t use that anyway

also really appreciated having a guest laundry - very useful

no dirty laundry bag to take our dirty clothes home in

a familyof 5, the pool and free snacks and drinks were our favorite

we liked the indoor/outdoor pool option; the hotel was clean and pet friendly

they make all kinds of noises kids running around on their room dogs braking all night it s hard to sleep

of the hotel is still under construction so the pool and gym were small and the parking lot was being worked on

the pool was way too small.

the breakfast was awesome

when we returned in the evening there were no parking spaces left in the lot, they quickly gave us a key to

lady at the front desk was nice and there was plenty of room for the kids in the queen suite

kids loved the pool. beds were comfortable

lady at the front desk was nice and there was plenty of room for the kids in the queen suite

little dated, could hear parking lot noise which was really someone who kept locking/unlocking car

breakfast was great

laundry machine was broken

let us check in early and that gave us some extra time to do laundry

not much of a laundry room.

space, location! full size refrigerator. laundry facilities. help desk

and offered a variety of amenities (hot breakfast, outdoor pool, personal laundry facility on site, fitness room