there was a laundry bag in my bedside drawer when we arrived

we appreciated the electric jug (and coffee and tea things) and the wifi in our room and the elevator as we

an early check in to a late check out, what a place to be to get to know the city

on site parking is a huge bonus

there was plenty of parking right outside and there was a fantastic indian restaurant over the road

so unless you want to have dog walkers passing your window or want to witness the laundry delivery on a sunday

the dining and bar staff were both friendly and

as most of us i was looking forward for spa facilities, unfortunately they were closing it at 4:30 but you only

i feel hash too hard overcook and no baked bean i am disappointed also feel sorry for kids

the twin room the kids had was also particularly spacious

happily offered to help get our laundry done for the family

lovely fully equipped kitchen and great lounge area with tv and good

en-suite toilet to the double room, tv in each room, comfortable sitting room and well equipped kitchen

great tv channels and wifi

this hotel has ample parking and strong wifi

the location of the room was above the laundry and adjacent to the service elevator and some noise was coming

was spacious and light luxury reception area ideal for coffee time and a book bev in the bar area and deliha on

and bar area well presented

small gym facilities, only small bottle of water provided.

breakfast, comfy rooms and great gym but the highlight was the staff who could not do enough

dirty laundry hanging in bathroom from previous occupants

i was also missing a laundry bag and had to go the the reception to get one

it was still empty next day morning 8am), towels are too hard (come on hilton, just need to use laundry softener

enjoyed the pool and sauna etc

the swimming facilities and bar. kids enjoyed it.

always laundry and cleaning carts lining the room corridors at every time of day.

water, teabags, laundry bags/forms etc - but i'm

very good experience, room is larger than we thought. kids had lots of fun in the swimming pool.

nice hotel, good location, very clean, staff very friendly and helpful, swimming pool, wi-fi.

the room service was quick and fairly priced

too noisy to sleep and you couldnt walk down the corridors freely due to piles and piles of dirty laundry that

service - but to be fair there is plenty around, when i m working i sometimes go late and want room service

if there is a wedding they close the bar and u get room service only

spacious room with a great view. delicious breakfast and friendly staff. great location.

great location onsite ev charging

laundry all over the corridors - cupboards open etc

dirty and unclean, the room very warm and made us feel a bit sick, floor on landing quite uneven laundry everywhere

room service was not great- run out of most things.

room was very good gym was good, but could have been slightly larger

the room was supposed to be for 3 adults and the single bed was not built for a adult it was a kids sofa bed,

lost a stuffed toy which i suspect was taken out with the laundry - no-one really made any kind of effort to

room was clean and had a hairdryer, kettle, tv, laundry service, and en

bed, decent shower, excellent wifi friendly, helpful staff

very friendly staff 24 hr pizza, toasties, pasta great location big powerful shower best choice breakfast buffet

friendly and helpful staff. clean and comfortable. good value for money. good wifi.

to get in shower,but not a problem only there 2 nights,but always laundry trollies in corridor

nottingham castle, comfortable bed, excellent breakfast, very polite and nice polish girl in the kitchen

good location, friendly staff and 24hr room service

excellent breakfast and good value for money

breakfast wasn't that good, it was mainly the sausages which was disappointing cos we ordered room service the

saturday morning, when i asked what the noise was the next day, i was advised that it was their laundry servicers

robe provided and when we asked for another we were told that they had not yet come back from the laundry

the wifi was non existent......

a nice room, comfy bed, easy check-in, the staff was lovely and the pizza room service option was amazing

it was coming from right of the fireplace so could not have been the lift

i was particularly impressed by being allowed to store my push bike in the laundry room over night, although,

gym was less equipped than i thought corridors noisy when people returned back to rooms and in the

gym is very limited

i loved that there was room service till 9

room service, breakfast, the room.

no facility for pressing clothes or laundry

the room was also noisy (over kitchen - dishwasher or laundry room - washing machines

the bar and breakfast area were spotless

not much seating area in the bar unless u have a meal in there only two tables for just drinks

we didn't need it to be honest, but was there a bar and sitting area?

he came to my room, confirmed hearing the noise, but said there was no laundry on that floor and suggested it

nice room on 11th floor, but next to laundry cupboard which was made a bit of a low noise, although this was

we have been with 2 kids ,one of them only 11 years old

unfortunately, no food or drink in the restaurant cos of covid, could have ordered it via room service but

brilliant wifi

from laundry outside our window all night

for the superior room i wasn't that impressed with the view from the window over the bins and laundry room

toilet paper there was neither a lake view or a garden view only a view of the loading area and laundry

and this fireplace in the bathroom is so funny

beautiful place the young lady in reception and the lady in the bar were fabulous

room wasnt ready on arrival due to laundry issue

spotlessly clean and room service was quick and efficient

breakfast - didn't have breakfast, but had room service, however, i think the food could have been better

the bedding was gross with the kids eating in the rooms

great breakfast and dinner and efficiency of staff always with a smile

in rooms noise from laundry room and extractor fans breakfast was a bit chaotic with limited

noisy kids running around one evening - but it was school holidays.

staff were welcoming and friendly, great facilities - kids loved the pool

gym spa breakfast

nice little hotel about 3km out of city. good parking.

room was very noisy throughout the night, especially as it was situated above their laundry loading bay

laundry not provided

kids bed was uncomfortable so we asked for refund

friendly, comfortable, clean, great service and now pet friendly, too!

lovely staff. lovely breakfast. lovely room. handy ev chargers. nice to walk in woolaton park.

wifi in the hotel room was very poor

the wifi was not too

there is ample car parking on site

high standard (only missing a bath, in the bathroom which i feel is often required after playing golf

location, bed very comfortable, easy access and parking

decor updating more kitchen utensils etc

wifi mostly ok, except the last day that i could not get online, but i had mobile data, so not a

towels, kettle, desk with teas & coffee provided & also off road parking

wifi works well but is supplied by a third party company who are clearly harvesting user data; for

cooked breakfast was lovely too

so dangerous and that was the only sofa seating in whole place (see pictures) also full of laundry placed on

location nice and quiet,not far to ilkeston centre,has car parking,a small but well equipped gym,rooms are small

i don't eat breakfast as a norm so had a lay-in rather than breakfast

comfortable beds with teamaking facilities and kitchen, also ample parking

poor wifi

the wifi drove me a bit nuts as you had to keep putting all your details in every time you used it,

wifi and phone signal drops a lot

overpriced, twenty five pounds per night for a pet does not equate to value for money to me

so, had to watch the open golf in the bar

pet

wifi reception i the bedroom wasn't good but ok in the bar band restaurant

the breakfast too was delish

friendly staff, great location, lots of parking. good breakfast selection, will stay again.

the room was clean and spacious, the bed was comfortable and the breakfast was tasty and filling

the bar was well stocked with a choice of wines, and a selection of local gins

got to be down to the member of staff that fitted them, surely that should have gone back to the laundry and a

gym was very basic and no laundry facilities. we stayed for a week.

lovely welcome, clean and fresh, comfortable bed, good parking, good location for our needs

the room was nice and breakfast was really nice ud83dudc4c

it's a pet friendly hotel with lots of grassy patches for them to enjoy

one of the highlights was the breakfast - a great selection including a freshly prepared full english, vegetarian

parking, amazing room with super comfy bed

easy parking, high quality

he was kind to the kids too and asked how their day had been - which was lovely

loved the cosy bar and restaurant area. plenty of parking too.

no laundry facilities available however excellent value for money.

shared a twin room on the lower floor and it must have been directly below or very near the laundry room

no laundry service..

staff are very friendly the room was very clean and comfortable excellent wifi and

availability of ev charger

location and parking

wifi didn't work on my phone, tried many times but without success

it was a nice weekend and i enjoyed the gym.

parking area, staff very helpful, rooms spacious and everything worked in them, bar area plenty of

friendly booking in swift as if expecting me and warm but not over fussy the staff at breakfast truly delightful

plus a lovely cooked breakfast in the

breakfast room was very modern with smart tv and room very clean, bed was very comfy, the manger

good wifi connection will stay again if ever in mansfield again

breakfast was fantastic, plenty of off street parking, all staff very friendly and helpful

onsite parking very quiet lovely & very comfortable beds

breakfast rooms location

golf was rather expensive 37 per round ,& no discount was offered even though we were attending a

only minor issue was the restaurant is closed monday and tuesday but we ate in roosters bar on site which was

comfy bed, extremely clean, very helpful staff and excellent wifi

would have liked a spa and pool on premisesa

the place had so much character, with stunning views of the gardens and golf course

great golf weekend with discounted green fees

also my lad had a great game of golf, joined up with a couple of the members that made him very welcome, on

king size bed, lovely room overlooking the golf course.

very cool cottage. spa bath was great.

room was next to the laundry which was noisy at times.

breakfast was amazing

sweets left for kids. 4 beds set up instead of 3. friendly staff.

pool, gym, restaurant, all very good

staff were so helpful food was great too the gym and leisure facilities were great

laundry trolled parked outside room door

didn't look like they'd been hoovered for week, laundry and laundry cages left in the hall ways

when walking to my room around 5pm in the evening the corridors were full of laundry / dirty food and the place

kitchen was closed on the evening i arrived and there were some minor maintenance issues in

silence big room comfy big bed very nice and kind staff and reception very good kitchen!!!!

sounded like a laundry machine running all night

was so uncomfortable i decided to to take a wander during the night on the first floor were the bar and drinks

from staff at the entry and in restaurant, delicious breakfast, spa facilities, beautiful room

the spa was broken for half our stay

2 of the showers in the spa pool area don t work.

by a washing machine in the adjacent laundry room on spin cycle and the cleaners talking outside our door going

excellent location for visiting with a pet

phones could not connect to the free wifi

old world charm, attending staff, cosy fireplace, beer on tap completes the picture

excellent location. great staff. bar was great

wifi and phone signals are terrible, the hotel has wifi, but it didn't work in our room, had to

g breakfast time / location and wifi

also being able to pay for parking and leaving the car there was

a very nice member of staff but then we realised we only had 1 towel, half a toilet paper and no wifi passwords

very minor observation would be that due to work on the bar there was a limited selection of cider, however i

laundry extractor in room, which was fixed quickly after i called

clean, so friendly, lovely facilities and fantastic price, would have liked it if the bar could be more private

all parking spots full no wifi tv not working

staff clean and lovely comfortable rooms food was first class and kids are free pool also great to keep the kids

staff friendly and helpful and food amazing at restaurant for evening and breakfast and very nice

breakfast was very good

comfy beds, great staff, beautiful views and fab breakfast

the food was good in the bar and the breakfast in the morning was massive

very nice breakfast in the morning. the decor of the hotel was also very welcoming.

is a very minor niggle, but the disabled parking is in an awkward corner, and several of the ordinary parking

all the staff were pleasant, friendly and helpful, the bar prices weren t outrageous

great welcome, staff were fantastic, great bar and the food was lovely

wifi in room, very poor signal, not working

bed, quiet location, friendly staff, and on-site parking

a bit slow on the bar but was quiet season so likely weren't expecting a drinker at 3pm on a tuesday afternoon

plenty of parking space available

a private function at the venue, and that if we required any food or drinks we would have to use room service

the front of the property and the breakfaste were nice. some ev charges worked.

parking

lots of parking friendly helpful staff, welcoming room very clean

and unprofessional,only one lift (had to use stairs due to staff using public lift to take dirty laundry away

i do believe my family enjoyed it especially kids

rooms were far too small for a family of 4 plus pet

it is listed as pet friendly, but we now know to call and check for these extras before booking (the room was

the bar closed to early

from adjacent railway station and laundry delivery at 7:00am

the hotel has a gym available for use for all guests, is a short walk fromderby train station and although does

the carpet was mainly discolored and the tiles was a hazard as they were not correctly put together

free early check in comfortable bed brilliant shower

having a gym on site was also a bonus

loss of free dedicated carpark and bar facilities.

poor wifi

the bar was nice and friendly and the drinks were not expensive

excellent buffet full english breakfast and across the road from derby railway station

wifi worked throughout the stay