the view from room to pool area

kids and wife both said beds where not comfy i myself didn’t have a problem your head manager is

love the pool, the hot tub, the sauna

wifi was very moody; tv lost signal several times over 3 days; our shower was plugged and took long

plus when we first got there we couldn't find any parking

room next to exit and across from staff laundry

breakfast pool gym 24/7 desk

great breakfast, loved the indoor pool area, room was comfy & clean. staff was wonderful!!

the location, staff, room with our pets. breakfast was great. spa and pool very nice.

also, there were multiple'handicap' parking spots

let friendly..pool ....breakfast..laundry.

was next to the laundry and 11

they say there pet friendly than come back at you like you can only have them in certain rooms got charged

cold breakfast bags

very nice staff, nice breakfast. pool was clean.

smelling hallways, moldy peeling wallpaper in laundry area, broken security door, food quality was poor

location, price,parking,quiet

suggest some warm items on the breakfast menu

the parking lot..

parking lot is atrocious

don't think there was anything i didn't like , except for the ice in the parking and up along the entrance door

icy parking lot.

the stationary bike in the gym still was not repaired from last week.

great location. clean and well kept. best hotel breakfast we ve ever had!

cons: train noise, bright parking lot lights shine into room, lobby restroom needed cleaning

i would say better breakfast and cost of room was high but i loved the room. : )

i liked the generous bathroom counter, the beds, the ice machine and the wifi.

like how bad parents in the pool area were not watching their kids that were running all around and jumping into

great location, staff, and breakfast

up to the room while we were at the pool but she handed them to me right there, i have 4 little kids so i couldn

of trash in the parking lot

breakfast, laundry, location

gal at the front desk kept the pool open a bit later so i could sit in the hot tub

i can't review the gym or pool facilities as i did not have a chance to use them

there was a gym, swimming pool and hot tub

the facility was easy to find and parking was well lit up at night

found dirty laundry under our bed, one of the light switches didn't work, no carpeting in the hallways due to

decent place, good size rooms, no laundry one ice machine.

only downside is there is some remodeling going on but didn't bother us much other than the laundry room was

there was plenty of parking

close to the baseball game. plenty of parking. nice breakfast.

, staff was very ignorant to the fact or sympathetic about the situation , pool out of order, laundry room was

was closed, staff had no quarters for the laundry, hotel was out of shampoo

only criticism i have is the laundry there like the bed linens and towels all smell funny

friendly staff, decent breakfast, clean.

good value stay with ample complimentary breakfast as well

the room we were first sent to was not ready, dirty laundry on the floor. seemed understaffed.

people were vaccuming at 9pm laundry going at 4am (community laundry)

did not eat breakfast.

breakfast met our appetite. location convenient

pool was not open and no breakfast

good price for room and on laundry, but thats it.

they ran out of room keys the pool was closed had been for some time. the wifi did not work

did not like the pet policy - $20/day is excessive and one pet limit

easy check in/ check out. complimentary wireless and breakfast

wifi was down so checkin was painful

laundry is 3

weights actually went heavier than 50 it was awkward nice pool overall all was nice

was an issue with the kitchen

the kitchenette was great, staff-exceptional!!

they are extremely pet friendly

breakfast was great and the location was perfect for my family.

the breakfast was nice

breakfast and size of room

clean, friendly employees, great breakfast

comfortable, clean and actually quiet besides breakfast hours

it would be nice to have laundry service on every floor.

great breakfast, could have a bit less chlorine in the pool was making kids and adults cough alot and eye burn

else including, cleanliness, view, and all the staff was great, the room was amazing, breakfast was good, the

the door to the outside in the pool room was opened while our kiddos were swimming it was freezing

great pool area! nice rooms and great location for a local stay with the kids!

loved the room!! free breakfast and a pool.... amazing

bonnie in the kitchen

breakfast was very nice but the sauna was wonderful!

parking was a little bit tight

was very courteous, breakfast was very clean, good choices, &fresh

the laundry room a plus

laundry room was a big plus

no comfort height toilets. no access to guest laundry due to hotel renovations.

parking available

enjoy spa but area where pool/spa is located was smaller so was very noisy when family with small kids joined

convenient location and vending machines with laundry ashtray provided for smoking

decent price, clean, good parking

parking is a little sparse but wasn t bad.

facility offers smoking rooms, and the smell can pervade the air even in the non-smoking rooms

also being a smoker it s nice to have a smoking room

and when we checked in (and every day after) the cleaning staff leave these big blue rolling laundry holders in

my husband said the breakfast was good

also an excellent breakfast to include a vegan and also gluten free diet

very comfortable bed. beautiful room. great breakfast. nice friendly staff.

there breakfast in the morning was included

they had the pantry open to get whatever you would like, and there was a coin operated laundry (you can purchase

kiddie pool area was the best for our toddler

patrick (i think) keeping the breakfast area clean and stocked for the guests was great - very friendly and

friendly staff an pool hours

the parking lot

neither of them had all of the equipment you would expect in the kitchens

loved having a full kitchen

pool and very clean.

kitchen floor in the bedroom i got was a bit sticky and the sink not clean, with rests of food

the breakfast was terrible.

new modern construction - many protein choices at breakfast - clean.

hockey kids running around...

went to ask if i could take my breakfast to my room, and the nice young lady at the front desk said yes and

were kids running up and down the hallway in the middle of the night

clean rooms with modern decor and comfortable beds. large gym area.

laundry equipment was run down and parts were broken to expensive also. (washer and dryer)

they let random non-paying people shower and do laundry there

the price was right. included pool and breakfast. was clean and conveniently located.

we didn’t use the pool though but i saw it was very clean

would have preferred a wider breakfast selection

there were two people in the room but the only one set of towels i was told to go down to the laundry room to

i didn t like anything but i was glad they had a laundry room

the laundry ladies are adorable and help you when you need

paid wifi. not too comfortable beds. no shampoo

a lot of traffic in the parking lot

tiled floor in the pool area is a death trap, i saw three people slip and fall while i watched my kids swimming

the breakfast buffet was great

very small pool

did not like that the pool area closed at 10 pm, maybe that is a good time for kids but adults should allow a

breakfast would be nice

sign in laundry room says quarters available at front desk, but this was not true

the smell of marijuana in halls, piles of cigarettes butts on ground near enterances doors, laundry prices to

detergent available to purchase to do laundry

i like about the hotel that it was pet friendly but everything else in the hotel i did not like laundry room

there 5 nights room was never cleaned had to bring my dirty laundry to service desk to even get clean laundryud

the pool area is great for all ages

they staff were all super friendly and helpful. the breakfast was really good.

staff was kind and helpful, breakfast was great, the pool area was amazing, snack bar in the pool area, restaurant

the pool area was packed and there weren t many staff members around if there was a problem.

nice restaurant and bar area and the patio is great

the free laundry imenities

loved having 24 hour access to the free on-site guest laundry with detergent

they have a pool table and also a laundry room that is a courtesy for the guests

was great and it was during a snow storm and they were very nice and worked hard to clear the parking lot and

:p the hotel was full of kids each weekend due to hockey tournaments in the area, so friday and saturday nights

they charge an exorbitant pet fee (for shampooing carpet they said) but there is no way that room saw carpet

the cleanliness, great parking, and good customer service.

love that it’s pet friendly and we could park our semi truck on the property as well

we were in town for surgery on my dogs and finding a hotel that allowed pets for a reasonable price was not

great breakfast - something for everyone

pool was not working n breakfast was limited options n not much

breakfast was good and the staff were so helpful and nice i really appreciate the pool for me and my kiddos we

there was nothing posted online of the gym/pool being closed

hotel is run down, pool, gym and sauna closed by the health department

renovation in lobby, pool & gym!

the laundry room window was broken

my second room which was 24 was next to the laundry room the staffs came in at

laundry

the breakfast was great. room was comfortable

people hanging out outside the hotel all day smoking

location, social evenings, laundry facilities, courtyard

pool, basketball court, clean room, free laundry

the laundry room was

have to walk too much if you are at the other side of the hotel to get to the laundry

tried to do laundry and there were kids all over the gym equipment and hanging out in the laundry room

tje only downside is there isn't a pool pr hot tins or laundry facilities but for a good value, inexpensive

wifi worked 20% of the time

lots of commercial oversized vehicles taking up parking spaces

they did let us get some late breakfast when cleaning up

had a nice breakfast area

i needed to use the laundry, but they had no quarters

there was a nice designated area for walking pets

breakfast room under construction ....so continental breakfast was very skimpy

we loved morning breakfast, super great

breakfast choices were great

everything was clean and nice. breakfast outstanding.

bed was great. great breakfast, pool area was clean and warm

communication about the parking lot being retarded, and we came out to our car about to be loaded into a tow

of kids in the pool area

very hot (every single other guest we encountered down there agreed), but we just jumped in the pool after a

any breakfast items left if you're not there at 6:00 am

very cheap, donnie s in the parking lot

also they have truck parking as well, i would say everything is top top.

good location, lots of parking, breakfast

not much for breakfast to choose from but with the affordability it works for a quick bite.

laundry

with good water pressure, the staff was nice and helpful, the wifi worked well and they had guest laundry

ice machine poor laundry facility as an established guest was asked to provide a cash deposit the carpets were

put me next to the laundry room they tried coming in my room twice with out my permissions and they checked me

under construction and no pool

laundry machine was broke.

big piles of dirty laundry on visual site that the front desk staff washes and puts away

the free breakfast was really nice and i always appreciate a pool.

no place to sit outside except in the back of building near parking lot.

large parking lot. good coffee at breakfast and the breakfast area was clean.

break fast, kitchen staff

the location was ok...loud fwy and strange parties in parking lot...nothing to do with hotel

swimming pool to little

room service was good

children unattended at the pool area

breakfast was the worse

it was filthy; smelled like body odor and dried beer, there was hair all over the shower and the kitchen counter

card and didn t tell us anything about wifi, checkout time, how to find our room, or the free breakfast

i did not have the breakfast

this is a 2 star property and the rooms does have a kitchenette without any pots, pans or any cutlery

it may seem small and i m sure it came down to not having laundry staff but it made our life miserable because

bummed that the pool was closed

threw my daughters 10th birthday party at the water park everyone had an amazing time i even enjoyed the lazy

good property. i think need more staff in the kitchen

a paying guest of the hotel, we had no where to sit while at the water park

i actually woke up in the middle of the night and thought a helicopter was out in the parking lot( like a life

location and the pool was open late so our newborn could sleep in the room and we could talk/hangout there

breakfast was fine and the best it could be, but i miss the hot breakfast.

parking lot was a sheet of ice. not cool.

nice pool/ hot tub area and the rooms were very nice.

was on a travel assignment for work and one of the reasons i chose this hotel was because it had laundry facility

good laundry facility

no laundry facilities

was right around the corner and the laundry room was right beside us

it also had a very nice laundry area

breakfast was excellent clean dining room attentive staff

breakfast and pool

clean, quiet, and good services (such as kitchen and little store for extras).

pool was warm and breakfast was awesome

there is no housekeeping, closed pool, gym, breakfast in a sack, same thing daily tiny muffin, fruit and water

laundry facilities in the room was fabulous

place if you want kitchen and laundry amenities

lay out, loved the 3 bedrooms plus living areas, kitchen and laundry appliances great quality, kitchen has bare

staff, brand new apartment with everything you ll need inside (equipped kitchen, laundry and dryer, fast wifi

washer and dryer right in the bathroom makes doing laundry easy and helps me have one less chore when i get back

i like the rooms and that it has laundry.

the laundry and snack machines are so convenient

like that it has laundry facility, the rooms and the staff provided excellent customer service

laundry is low priced and provide laundry soap free if needed

enjoyed all the amenities, the large room, and the kitchenette and the laundry room

great staff and comfortable beds. the pool for grand kids to use.

wifi only if you had hilton honors, who does that any more? $9 for continental breakfast?!?

large pool heated to the right temperature.

there was a really nice ratio of landscaping and pretty trees and bushes to the parking lot

pool and fitness under construction so we weren t able to use it

decorated rooms, spacious bathroom, nice gym, super comfy bed, decent breakfast selection despite covid

the gym is very useful, it has exercises for the back, arms, chest, legs, among others

she saw us coming down to use the pool and came to meet us at the door instead of waiting for us to go ask her

the pool is so small

excellent buffet breakfast

i liked the location and it was quiet. also the pool was nice.

no room service

the gym.

consider an adult only time frame for the pool/hot tub area (example 9pm - 10pm), sometimes the moms/parent need

hotel was clean. staff was friendly and helpful. close to the freeway. well lit parking lot.

a laundry room on 2nd floor

pool gym and the arcade games were not available

wifi was fickle, but that's typical in many hotels.

breakfast were well stocked, and kept track when volume was increasing and assured everyone more

like the cleanliness of the room and easy access from parking lot to the room that i stayed

were next to the laundry room and one night coins from the machines were collected during the night

very clean, good breakfast, comfortable bed, nice staff

clean, comfortable, modern, safe. lots of well-lit, free parking.

plenty of parking available

bed was awesome! breakfast could have been better more variety.

good breakfast for kids, respectful night attendance (a general man).

the beds were comfortable and breakfast was fresh

that the pool wasn't open, but i understand

we had purposely booked a hotel with a pool for the kids and they were quite disappointed

the pool was close

breakfast was good, and it was very quiet. very enjoyable.

the beds were comfortable and the breakfast was great

difficult, but noise in pool area when large number using pool makes it less desirable to use.

parking lot was awful... not plowed

breakfast and the evening appetizers that were served.

was amazing they were very helpful from the time we came in i also like the fact that they had a laundry room

good selection for the breakfast. delicious with great choices.

clean, comfortable, pool, helpful staff

nice room, comfy bed, good variety at breakfast.

good breakfast

the room layout, free laundry and swimming pool.

i brought some oriental rugs down for cleaning at the american rug laundry on lake st, mpls

breakfast, free parking, good size rooms / value, friendly staff, free laundry, induction hot plate/cooking pots

can work out and do laundry at the same time

free laundry

laundry is fairly expensive.

laundry room also available to guests-only $1

we found something in the parking lot that was very dangerous and the staff members didn't hesitate going to

everythinnvwas great! pool could of been bigger but it's ok.

was too cold throughout the property especially the breakfast room

overall good experience didn't have the breakfast

the breakfast was good. the price and location was good.

pet friendly

wifi was working, staff were helpful and nice, cameras all over the place, location was okay(in a

breakfast wasn't all that exciting and the section of food wasn't worth the advertisement about

the wifi never did work so we were disappointed about that

no one got back to me until i had to complain about terrible food from room service the next day

convenient location, excellent bar and restaurant.

the pool and hot tub were clean and the temps were perfect.

comfort, pool, friendly attendant at the customer service desk.

we could have used a second bar of soap for the shower instead of just one for the sink and shower

were many kids, teens on my floor and the level of noise and slamming doors was a bit much at times

hotel has a good bar and restaurant

pool/spa area were top notch

no shuttle to airport

we walked in, the hotel smelled wonderful - like fresh laundry

limited handicap parking but regular parking is close too so it was not a problem

would have liked to be told the fitness room was under construction

wifi kept dropping

wifi was terrible

wifi as a bit weak at times

breakfast buffet also was good

i didn't make it down to breakfast; maybe keep breakfast open a bit longer on sundays...10:30

we could have had a good breakfast but it wasn t their fault with the virus flirting around

the bar on site

pet friendly as long as your pet is a dog and there's only one of it. the pool was really fun.

laundry was on main level in very well lit room so i felt safe when i had to go do laundry at

the common areas were welcoming around the fireplace

large room nice kitchen

a kitchen was great

full size stove with oven and full size refrigerator in room with fireplace

to laundry'extremely noisy'doors banging all the time

breakfasts were hot and complete

i personally don't like to walk through lobby to get to pool

staff was friendly, room was updated and clean, breakfast had a nice selection and the pool was warmer than most

so i sent the kids to eat before we left, and it wasn t

liked that the air conditioner worked and they had vending and laundry, the pool was very warm

amenities and laundry are a bonus

cost was equivalent to the location n the fact that they had laundry on site n was close to shopping n dining

it had laundry facilities.

was a really bad experience, even though it was a pet friendly hotel they were upset that i had two even though

laundry equipment was lacking and costly

police activity and sketchy people in the parking lot

and one didn't work she said the other pass didn't work because a phone was hooked up to the wifi i tried to

no wifi it's outside and no breakfast

wifi was 2

laundry machines out of service

its nice place go to get the kids out house

wifi was very slow and in the morning didnt work at all

parking lot behind the hotel had trash everywhere

pool and the bed was nice and the room was cool

it would have been nice to have an indoor pool/hot tub because it was the middle of winter, but the outdoor

the kitchen in the room. great for long term stays

was clean , breakfast was great.

breakfast consist of bacon, eggs, pancakes and orange juice. not a breakfast muffin. needs work.

nice amenities with a full frig & stove in the mini kitchen

guest laundry area clean and pleasant

the breakfast included with the stay offered many options and the staff attending to it were awesome

decor, high security access, quiet, highway access, good prepared breakfast

the bathroom was phenomenal, the bed super comfortable, and kitchenette was a nice added touch

disappointed to see there was not a hot breakfast or more variety similar to other hotels being served during

has a bar and restaurant on site

really enjoyed the bar and lounge area and the historical exhibits about the depot on the walls

pool was cold and had no hot tub. on the small side. it served its purpose.

no music in gym, blackout blind should be curtain

the pool was nice and the decor is elegant

laundry to reception just before 09:00

the restaurant was closed so no room service

claimed to be pet friendly with many amenities available for the dogs but upon arrival none of those amenities

not a good hotel for women or kids

was remarkable, the spa was amazing and everyone there was superb

breakfast, nice room and good room service with laundry facility

breakfast was good

room service was spotty

was no bar or restaurant available at 11pm

the pool was exactly what we needed!

staff were very helpful and friendly and there is a laundry service

to do laundry and there was no laundry soap on hand

and we were never changed to a different room; - there was a cockroach covered by towels in the laundry room

hotel, pool, laundry, fitness, spacious beautiful rooms, about a three minute walk to the target center through

no quarters were available to do laundry on our last morning there

breakfast, complimentary drinks, friendly staff, location, gym.

huge rooms, amazing breakfast, a couple of free drinks in the bar each evening, and it's right next to our

bed linen had not gone through the laundry

no breakfast and laundry facility.

the free breakfast was excellent and the location was perfect

wifi was also strong enough

the rooms were very clean, breakfast was great

that would have been nice to know as we couldn't get room service on our anniversary

location great for game food and bar was outstanding

paying for room wifi

we arrived late and hoped to order from the restaurant as the hotel did not have room service

a nice hotel and no free wifi, are these guys still living in the dark ages

paid $23 for the express laundry service, to have them press a dress shirt and steam a two-piece suit

good studio in the gym (for yoga)

no free breakfast. gym facility could be better.

wasn't told about the gym on the 18th floor that i had access to

wifi didn't work during my stay, which was super inconvenient considering i work remotely

they did have trash bags in the trash cans and they also didn t have dirty laundry bags either

wifi is super slow and staff showed no intention to solve the problem at all

the cleanliness, the bar and room was beautiful and spacious.

easy access, quick internet, and i love the bar downstairs

food and bar to expensive.

the front desk some of the best i have encountered - extremely accommodating beautiful lobby and bar area due

pool and hot tub were great

enjoyed the comfortable beds, great location, great hotel bar and access to the parking ramp via skyway

restricted pool hours for kids

and my kids got bed bugs from this location i literally paid ---$ for me and my kids to be ate

thankfully the industry has adopted unscented laundry products on linens and towels

comfortable bed, location, design of hotel, food, gym, cleanliness, easy check in/out, housekeeping staff were

there was no room service available. that was one reason i choose a classy hotel.

very cool and interesting vibes in each bar and restaurant

staff responsiveness and excellent meals and drinks in the lobby bar and 5th-floor restaurant.