there was no coffee maker or dirty laundry bag

service in the bar room very dirty bath tub all servic night stand desk etc previous guests dirty laundry in

ate dinner and breakfast at the restaurant and food and service were both fabulous

accommodated our request for an early check in

alley, shuffle board, pool table, juke box fuse ball and a huge slide made it so fun with our kids

rooms; personnel; hall; breakfast

says it's $25 per pet, but we got there and they tell me it's actually $75

breakfast menu wasn't interesting and the food itself was fresh but nothing special

excellent location, beautiful room and spacious gym. lovely staff and great valet service.

the bar was great, and they also offered food & desserts from the great restaurant downstairs

housekeeper picked up my laundry bag of clothes when cleaning and they said they couldn't find it and that was

rooms seemed new and extremely clean. gym facilities were very nice.

entire staff - including room service - was quiet attentive and pleasant

out of date, crappy room service

at valet to when i checked out was amazing even when i needed a beer charged to my room after the bar

pillows were uncomfortable. couldn't get wifi to work properly. light in the shower didn't work

bathroom area design was very well thought out,,loved the hide away fridge and microwave, free breakfast and

location allows pets

everything was great. staff, breakfast and room.

all the attention went to the bar area

breakfast was good. we had a nice selection to chose from and the waffles are good,

room definitely exceeded our expectations the breakfast unfortunately did not the eggs were watery and the

inside pool and jacuzzi and bar

the staff was very accommodating. we needed a late check out and they made it possible.

breakfast area is attractive, clean, and roomy

the sink in the bathroom had a slow drain. no coins for laundry facilities.

did not give room service, trash i have to take out myself, ask for towel they promise give me in an hour but

was easy to find, easy check in and breakfast was included, which is perfect for roadtripping across the united

good size rooms. friendly staff. gym room convenient

the location, free parking, and that it had a restaurant and bar downstairs

place was very nice good location comfortable indoor pool but the kids said it was cold nice lounge area and

we were able to walk to a bar (didn t need to worry about paying for an

great location, lovely hotel, staff are brilliant. roof top bar is a nice touch!

roof top bar was horrible, they were understaffed, the staff there didn't know how to properly make drinks,

my kids swam and froze their little butts off and the pool was the main reason we booked the place

there is a guest laundry room with a washing machine and 2 dryers, a small fitness gym, a huge pool in between

kid friendly, lovely pool, laundry on site, great breakfast options, lots if snacks, drinks, and alcohol available

the location is perfect. love the pool. love the laundry are that is offered.

only thing i didn't like was they didn't have a vending machine in the laundry room to buy laundry detergent

easy to connect to wifi + the bill was left underneath the door.

lady at the desk had no hand towels in that building, but she was nice enough to go to the main laundry and get

the wifi was

clean : rooms, lobby, breakfast and meeting living room with bar and fireplace

breakfast was sumptuous, and the wine and cheese in the evening was quite a treat

arrival, parking is on location, free, and abundant

breakfast, room clean, laundry

also, the washer/dryer in the laundry room wasn't very clean

we loved the breakfast buffet options

phone the room didn't work, wifi wss bad and took staff to assist with something as knowing to how to turn on

gym equipment is old and outdated

handy guest laundry

from the receptionists to the maintenance guy, chris, the laundry guy and the cleaning ladies

no gym available. breakfast very basic

the gym was a perfect atmosphere with its donut mural and forensic files programming

pet fee was fairest in the area

the laundry machines are very easy to use, and the clothes can be treated very clean with fond flavor

helped me with my laundryud83dude00 -having a starbucks in the lobby -use of a lobby for gatherings -cleanliness

wife asked for two tea bags from the snack bar serverto take up to our room she was told the will be $4

kids in stairwell at 11pm

no microwave, parking sucked, internet sucked

laundry access on floor by the vending and ice

was good, they cleaned the room everyday, breakfast was fine, the good thing they have laundry room mostly hotels

the breakfast was great

the pool was closed and the gym had nothing in it

the wifi was out in my part of the building

room such as lamps were broken, smoke alarm was coming off the wall, the hotel didn t have a laundry facility

there would have liked a little bigger room but other than that great also where there was no smoking we were

manager was rude to my girldfriend after she asked for towels since we where never told room service is only

pool wifi and breakfast offered food and fun in close proximity as well as hospital and mall in

this may be related to the pool area being closed and covid 19 as well

liked the fact that they had a laundry room other than that there was nothing good to say about the staff or

first room we got was a non-smoking room but it sure smelled

booked a non smoking but they gave me a smoking

there's smoking rooms available

the smoking room are not cleaning well i asked for a non smoking they said they didn't have any

laundry was out of service and the room was a little outdated

laundry room was not working

guest laundry out of service

a tarp half covering it and the front desk seemed a little irritated that i needed change for the laundry

slept right next to the laundry room, which disturbed my sleep often

smart tv, laundry facilities, kitchen, allows dogs, safe. staff was very kind.

the laundry room was a nice amenity

smelled like mildew, trash in the hallways, laundry in the hallways

the kitchenette was nice. the staff was nice and accommodating. the beds are comfortable.

staff was friendly everything was clean, stoves are amazing, and they cand do late check out for

like that this place had a small kitchenette, hot plate full size fridge

kitchenette was not accessible for a wheelchair

the kitchenette full size fridge

location and kitchenette

i was assigned a room right outside the laundry facility

breakfast was good considering the kitchen was closed

very clean, modern, and excellent breakfast

it was wonderful, the room, the breakfast, the kindness of the staff

parking was a little difficult when we arrived to our room after 10:00 pm

somehow the staff lost a whole load of my laundry.

ain't no change machine in the laundry room

location, comfortable beds, nice flat pillow, laundry

the customer service but one thing i was unhappy about was that they did not have anymore kitchen supplies to

booked a queen pet friendly room late at night on the booking

the parking can be a challenge

breakfast was your average hotel breakfast but the staff was really nice and the room was dope

i checked out really early so i can't comment on breakfast

breakfast lacked alot in choices

the room was clean, nicely furnished, and breakfast was yummy

has a laundry facility

nice buffet breakfast

pool was very nicely maintained

com that there is no pet fee

the doors to the outside/side parking lot were unlocked despite the signs that clearly said they would be locked

quiet and clean. friendly staff. loved the laundry availability

guest laundry facilities were very old

we got to do our laundry and the food was just fine that we purchased in-house

no bistro or bar as advertised

wifi barely worked which wasn t that bad of an issue

the staff was by the laundry smoking cigarettes

the lady when we first checked in and the laundry access.

decent price good room size clean had laundry area

clean + great value + staff accommodated our request to be near the laundry room

anyways ms lady, the housekeepers, the laundry lady & all the ones that ms sabre my service animal

everything else. especially the very affordable laundry room.

have liked more breakfast choices

but the fact we have substantial room accommodations with the full kitchen included we can heat our food and

breakfast and everything else was fabulous

that the pool and gym was closed. but that's not what they told me when i booked my room.

guest laundry was great and inexpensive

resident who left there laundry in dryer for hours knowing i was waiting to dry too

one treadmill in the gym had missing safety clip

the big rooms and indoor pool

also the indoor heated pool was a plus during this winter storm

laundry, pool & exercise room

there should be an indoor pool for such a nice facility

completely stocked kitchen

laundry, pool & exercise room

conditioning was noisy and there was a light in the kitchen that would not turn off which did make it difficult

laundry room is also convenient

quite, guest laundry, friendly staff

trouble getting connected with wifi

drink in fridge, shower not cleaned, carpet not vacuumed, parking area occupied by large storage containers

of the parking spaces are tight; great for tiny cars, but not regular or large cars/trucks

no laundry soap available for 4 days. parking lot not the best.

sheets and pool water could have been a lil cooler

nice pool

horrible customer service for anywhere that offers room service

the room was clean and the pool wonderful

room location breakfast pool laundry staff

laundry facilities, love the staff, their very nice & professional

laundry room took my money to dry

not working, gym not working, laundry facilities not working, vending not working, given one roll of toilet

nothing was working...pool and no laundry room

at 12:30 at night i was awoken by kids running and laughing down the hall, with an adult who once again did

the pool was great, as was the fitness center

have 2 teenage kids

breakfast was great

parking spaces were too narrow

were laundry is ay

there s also a guest laundry that s really convenient for us so we could wash our laundry from work the

have very cost effective guest laundry

the next door bar and restaurant were closed when i was there.

no breakfast except on weekends but love the pool and hotel

just happened that we were assigned a room (216) next to guests laundry and unfortunately at very late night

parking lot was strange.

the wifi in the hotel is non existent so just forget that

mentioned the lack of breakfast, but due to covid they are working it back in

it kept interfering with the wifi, which i have to have for on - line business, it dropped 3 of my calls, and

the pool n gym

want to make a special shout out to tim that does the breakfast it was amazing best ever thank you so much left

the front office staff was able to accommodate a late check out and was very friendly

kitchen

was small, wifi was horrible and cell reception almost depended on it but i also never did say anything about

the pool was closed and we were not told about that.

cooked breakfast, continental,fresh fruit, fruit juices, yoghurts, coffee etc

bit expensive based on location. a lot of screaming kids and teens past 0200

wonderful service friendly felt luxurious but didn't break the bank lots of breakfast options

the breakfast

parking bc the work trucks take all the front parking which causes the lol with kids to have to

found place welcoming, sparkly clean, full hot and cold breakfasts, popcorn most evenings

parking was tight and difficult for my pick up truck

clean, great room, good breakfast!

every sraff memeber was so kind. rooms was spotless and the pool was in working order.

the hotel is clean, well maintained and the pool area was a big hit with the kids

the breakfast was good

mexican restaurant across the parking lot

breakfast was great, staff was excellent

the pool was very nice and the hot breakfast buffet was wonderful!

only complaint was small gym

gym facilities- small room dated equipment

room was nice but we were placed on first floor behind the kitchen

closed pool in august.

it s north carolina, they need an outdoor pool:-)

dinner at bar did not live up to many past dinners at bar and restaurant....

fitness room could do with some modernisation and the breakfast could be a little more

from the front desk staff, the breakfast attendant, the housekeepers, even an employee i had indirect contact

accessible, safe private parking

my husband said the wifi was

the room, not clean facility, not maintaining the hotel, take off all services like breakfast, laundry and so

2 of the main reasons we booked this hotel was the full service laundry advertised and the jetted tub

i also prefer the ones that offer laundry areas too

woman at the front desk ignored me twice to continue laundry when i asked for help at the desk after standing

breakfast didn t really have enough options pool floor looked dirty was too uncomfortable with

breakfast could offer a little more, also only one washer and dryer in laundry facility.

front desk person was doing laundry too, didn t have clean washcloths the first day

the laundry room dryer was out of order, and it doesn't have a pool or gym

noise from said guests, a threatened stabbing that brought police, and people doing drugs in the parking lot

the location. parking.

but i understand that would require a kitchen and in turn probably more state and local regulations

location,the front desk help was excellent,breakfast was good,the peace and quiet was great,that's what the trip

hotel management didn't inform earlier that the indoor swimming pool is under construction, so my son little

i would have loved to use there pool and have better breakfast options, but with restrictions, it is what it

the breakfast was wonderful and the location was nicely located right off of the interstate.

the breakfast was only muffins

staff wasn't friendly at all the parking lot i don't feel like it was safe the entrance of to the floor was so

suspose to be a non smoking it wasn't smelled in room and in hallways had 2 ice machines both were broken front

non-smoking room smelled like there had been smoking in it

there were people drinking and smoking at the pool entrance

was so nice and helpful the building is clean the breakfast was great and i would stay there again and

very clear, friendly staff and delicious breakfast

left before breakfast served

room, staff, and especially the hot breakfast were among the best we have ever stayed at

the breakfast was amazing

would have been nice to have scrambled eggs to go with the hot potatoes and breakfast sausage

breakfast, but that s not their fault due to the virus

continental breakfast lacked eggs/bacon or sausage - otherwise breakfast was good

the breakfast was great and very clean and i loved the breakfast and the potatoes

bed was fluffy. and kitchen was clean.

very good, clean, new, good laundry, good staffs, friendly.

no detergent machine in laundry area ahhaha

pool area off of parking lot - needs better security - no lock and guests propping open door, no pool

rooms are clean,quiet and pet friendly

pool was closed

their laundry

ac was loud and surprise additional pet fee

comfortable sooo pretty rooms had a great time and i love that y all alsace smoking rooms best hote will be

outstanding breakfast. quiet. huge room.

were given am smoking room and we do not smoke , we also had an handicap room and we don't need it then they

owner, great location, very clean inside and out, friendly housekeeper, fully stocked kitchen

facility did not provide breakfast because the room had an internal kitchen

the space in the room. loved the kitchenette. the bed was comfortable.

plenty of space and great to have kitchen with full fridge

full kitchen

i wish the hotel had room service

no proper room service

staff was beyond outstanding from the kind and always friendly checkin staff to the bar staff and restaurant

the parking garage

cheap toilet paper , no baggage /luggage cart , no room service , it felt like a holiday in but newer