the pool wasn t open even though it says it

down vehicles in the parking area not enough lighting no staff on duty, not maintained stairs very rusty with

the only good thing about this place is that the parking lot was well lit.

in the room, fridge wasn't cleaned, i basically had to clean everything upon entering the room, pet hair was

kitchenette had nothing in it

no continental breakfast as originally promised..

website said it had a pool, coffee maker in the room continental breakfast and none of this was available

larger breakfast menu

the room although non smoking, smelled of smoke, especially bathroom

was non smoking, when entering room smelled like smoke,i had my 92 year old mother with me, i went to front

laundry on forth floor was out of order.

laundry room appeared dirty

the beds were not comfortable, walking by the laundry room you could just see the dirt everywhere on the floor

i had a few things i needed to wash so i was going to use their laundry room

and the hotel in general - its attentive staff - the appearance of the lobby and outside area - laundry room

great breakfast

small parking lot

location close to restaurants(walking distance) well lit parking lot

breakfast on 6/28 the pool was clean and the grounds were well kept

parking is limited and fills up quick.

would be great to have a little lobby bar to sit and chat with other guests and maybe a small kitchen to serve

the room and facility was clean. the pool area was clean. the breakfast area was clean.

accommodations, but a dark roast coffee at the breakfast bar would've made it a superb experience

clean! i also loved the little gym

natural pool

even the cost for laundry was low

was able to do an early check in and late check out with ease which was helpful on my trip

was not enough parking there were a lot of big trucks and trailer there for some reason

musty smell and when we pulled up there was a poop filled diaper laying near the entrance in the parking lot

parking was crowded

us northerners, the outdoor pool would have been nice to be able to use (even in december)

parking

large construction/remodeling projects underway. the outdoor pool was closed until mid may.

no wifi

kids in the room above my running around until midnight

need more parking spaces.

the pool was not open :(

due to this pandemic the swimming pool and weight room was not open

i was sleep so i don't make breakfast

the bag breakfast

but was out next to hotel laundry room with people walking in and out and talking

outside pool

renovated rooms and nice breakfast

pool wasn’t open. breakfast closed 30 minutes early.

breakfast

it s cashless so when trying to do laundry i couldn t get quarters.

s a cute little gym and a small pool at this hotel

that the pool was closed, we had no microwave and the fridge didn't work well

location was near quick restaurants. free parking.

parking and lobby area decent

enough wash clothes and towels, laundry facilities only 1 washer and dryer for guest, the room was extremly

tv wasn't smart, but had cable only. but i had my laptop and wifi worked well.

the pool was closed, due to chemical imbalance. the kids were disappointed ud83dude1e

breakfast omelets were not over or under done

they kept the pool open a little longer for us so our kids could swim

the laundry room was not clean

like the smell you get when you put wet laundry in the dryer and forget to turn it on

the washers and dryer were broken, had to drive down the street to use the laundry mat.

smelled like cigarettes despite being non smoking, shower was broken so only had a bath option

3rd was ok but i reserved a smoking room and was put in a non smoking

location, comfortable bed, love rooms with microwave and refrigerator, great hot breakfast and friendly staff

the pool was closed and that was the specific reason for booking at this location.

pool was empty and not useable which was one of the main reasons we picked this location

pet fee is $50

the gym and pool were open so that's nice

the laundry facility was not working and we were not aware

they had laundry facilities on site which was great if you're staying more than two or three days

the laundry room also not clean

the room and bathroom, carpet is damaged, bathroom had a twist tie on the floor, no dry cleaning/laundry bag in

laundry facility did not work properly and

we needed to do laundry, but the drier didn't work, so we needed to dry clothes in our car because the smell

breakfast area is combined with the laundry area

the didnt have anything to drink for breakfast

very clean. free continental breakfast. comfortable beds. location is close to my relatives.

there's not enough handicap parking at the front door.

bed good, low water pressure, laundry good,

i also parked a u-haul and tow dolly with car in the parking

though we still had to pay the unexpected $75 pet fee

disappointed,my kids are allergic to yogurt and eggs in bagged breakfast.

room was huge, and although it was pet friendly, it was very clean and had no odor

there was a very strong weed smell in the laundry room and on our floor

the breakfast bar was

shade did not stop parking lights shining through at night

having to pay for breakfast

cooked breakfast the rooms were very spacious clean easy location on and off highway for where i was

it did not have a bar and the lounge was not up

the pool was under maintenance for the three days i was there

went down to the pool and it was closed 45 minutes early

price, location, the breakfast, the convenience of everything including the exit to get back home

comfy beds, friendly staff, nice room with kitchenette, pool was open

free wifi friendly staff clean and smelled like fresh laundry soap throughout facility even when u walk through

laundry room accessible to all the floors

the person who did the cooking was also helping out with the laundry

the linens smelled funny. everything looked clean - maybe just the chemicals used for laundry?

of the things i liked about this hotel it was that it was pet friendly, even though i didn

comfy beds, beautiful decor, hot breakfast, clean pool and gym.

laundry out of order

everything! the staff was very nice and courteous. parking was excellent and people friendly.

booked a double smoking room they gave me a single non smoking and said booking

staff was lazy ... was charged after the fact for a pet

didn't eat breakfast

would have been great if i could have been able to get breakfast there ,but the front office is still closed

breakfast was fine: choices were a couple of cereals, waffles, some fruit, even yogurt, regular and

the outside of the ac needing cleaning. needed more breakfast foods to choose from.

it rained how so much water sat in the parking lot esp trying to get in the car

breakfast was good

the pool was closed

breakfast was good. when i tried dispensing the waffle batter it was pretty slow.

also, the pool was not heated and very cold

lots of parking

breakfast was good

the pool and gym

the indoor pool, pleasant staff, and clean facilities were the highlights

clean, friendly, easy to get to and everything worked. good breakfast.

the room was super clean and breakfast was delicious

understand why the pool opens so late in the early season

from the front desk to the excellent chef who prepared the varied options on the breakfast menu were excellent

nice, beds comfortable, decent breakfast

there is also a workout room and laundry facilities onsite

laundry all over the floor, trash and food everywhere, beds a mess, it was awful

the free 24hr laundry facility was a great plus

free laundry, pool, great bathroom towels, ample room for my family and dog

( although i ve seen that not electric cars were parking there

breakfast was tasty and the location is great

perfect room for a night. everything worked great, was clean, and the breakfast is great.

i like that it has a pool - needed that badly after a long day in the heat

breakfast is a mirror of marriott's breakfast that you'll find in residence inns and fairfield by

november laundry facilities

i think for the price there should have been a fre breakfast. nice that it had room service.

front desk, kitchen staff were great people as usual

according to my hubby and kids they had a nice small gym right next to the pool

parking is super

the one ice machine located in laundry room did not work.

it is very clean and quiet. pet friendly but doesn?t smell like dogs.

day trip the room smelled good, bed comfy, uhm just wish i could’ve did a hr or two more and late check out

the parking garage not secure and elevators not well maintained

free wifi in the hotel was down all night which i needed for work

was great, especially the breakfast

walking distance to the mall and places to eat; indoor pool; free breakfast

some reviews mentioned a pool, but there wasn t one, so maybe they got rid of it or something

location ,clean facilities,breakfast and not too far from my family and the mall, the staff was very nice

very clean and good breakfast

clean, organized, nice tv, good breakfast, enjoyed walk way near lake, good pet area

charged $50 for a pet

clean and comfortable room, professional staff and good breakfast.

clean nice staff. close to everything.convenient, close parking.

the breakfast was great! clean rooms, friendly staff

great place to stay. private large rooms. laundry room heated pool large breakfast room

the laundry facility did not work

laundry facilities didn t open until 10am. should be earlier

laundry out of order

they had guest laundry services available which came in handy for me

had 3 washers 3 dryers guest laundry none of them worked

full breakfast

and all the other rooms in town being booked, we had to take the last room there, which was a smoking room

was a party on sat night in the parking lot in front of my room

loud music cars spinning out in parking lot bed covers burned up bed uncomfortable and had wood around it very

description of the property states that there are laundry facilities and a pool, neither of of those are true

the noise from the parking lot late at night.

traveled with 2 adults 3 kids and an infant

very clean breakfast was great .easy access to shopping and routes to leave

we had 6 kids, 2 adults and the room fit us well

night it sounded like the laundry room was about to come through the walls and my $150 better be back in my

my room was perfect and i loved the outside area and the bar tender she was great

the staff was amazing and offered games for the kids to play. rooms were super clean!

bed comfortable, quiet despite lots of kids (parents, it's not a free-for-all. watch your kids.)

pet fee

helping me exchange coins for laundry

machines hotel staff was friendly parking bedding was clean plastic bag in the closet for dirty laundry

great breakfast. friendly staff.

breakfast need more items

was no furniture in the room except the bed and a spindle chair that looked like it came from a kitchen dinnette

the pool and spa and the the laundry rooms was wonderful

i was given money for the laundry facilities

everything was close pool,office, and laundry.

the dryer was broken our entire stay and there were no laundry facilities close by

the laundry room was down

laundry services weren't there like said online

locals who live there partied till 3 am in parking lot

room was dim and severely outdated. needles and a vial in parking lot

bugs, dirty pillow cases, roach traps with roaches on them, bad area (two thugs in the parking lot fighting)

free wifi, but we did not use

pool was closed. no laundry facilities

only problem i had i believe i was next to the laundry room you can hear noise in the room

smoking rooms

the breakfast was good, the furniture had been just replaced

large rooms, cleanliness, very fast wifi,

about everything on the property was out of order, the ice machine, the laundry, the pool

wish they had a laundry room for the guests

laundry room was in a state of turmoil and was locked

the laundry facility was also not available anymore either

no washing machine or dryers in laundry room - removed due to theft

the individuals hanging out in the parking lot

also, people, please -- if you say your service dog is with you but youre lying about your pet, its obvious

hard to get out of hotel parking lot due to traffic

breakfast was good. room was clean and comfortable.

the staff was absolutely amazing. parking was convenient.

there was a sign that said there was a guest laundry and there wasn t

cleanliness doors and wood in hallways.the laundry room was very scary and dark.

was gross, black mold everywhere in the bathroom, shower never stopped dripping, no laundry room like website

non smoking room but reeked of smoke

roaches, no smoking rooms smells like tobacco factory

they said laundry was not done and they were washing them up

over priced and the cookies well speaks for themselves all though i didn't use i think the free laundry is

the pool, the lobby and the staff

i like the property bc it dinner stayed open at 10pm the bar area also stay open late!!

it was so quiet! free parking and room preference

there were people out in the parking lot talking loudly after 3:00am

i didnt have breakfast

site said free breakfast but i don't consider mini white powdered doughnuts to be considered breakfast

the pool, the beds, the staff, and the price.

lord weekly rates and breakfast every morning

pool or laundry facilities for guest

no laundry room

it seemed to be a bit dated and a hand full of guests seemed to loiter in the parking area.

workers asleep overnight, my wifi box was left in my room and disappeared after room service cleaned it

workers asleep overnight, my wifi box was left in my room and disappeared after room service cleaned it

laundry services were convenient and perfect for us

location was great, room was wonderful. free laundrybwas awesome

the breakfast was great and the staff was nice.

pool was cold

the free breakfast was very lackluster, but i am the only one that rises early so it was not a deal breaker

out breakfast was sufficient and convenient considering pandemic

free parking

wish there were restaurants not downtown columbia- required paid parking garage

parking lot kinda small

it slightly rain , plan on tv and wifi being out

service staff was nice, laundry room was very helpful

did laundry and had my gym bag stolen from the laundry room. staff didnt seem to care.

staff was helpful. laundry facilities was clean.

friendly front desk staff, && even the night laundry girl arw all amazing

napkins and kitchen supplies

garage piled up in all 4 corners of the hotel along with a bag of garbage out by the laundry

laundry facilities on site. kitchen facilities...closet space...park near room.

a few approached me while i was doing laundry

self-laundry facilty a bonus

laundry facilities and staff are great, if we had any issue they fixed it right away!

desk didn t tell us about breakfast so we missed it.

an adorable interior, great lobby for breakfast. comfortable and clean.

happy hour and breakfast were a teally nice touch

it was across the street up two levels and it was raining at night with kids

with local caramel popcorn, continental breakfast, free parking, in-room coffee service, free wifi and internet

also the laundry facilities were a good surprise

the hotel has a nice pool, free of charge laundry room, and social meetings with refreshments several days a

the laundry facility was greatly appreciated

laundry facility was quite dirty and some machines weren't working

room was dirty had last guest dirty laundry

there's not much parking. the gym had limited equipment.

the dish washer had a pool of brown water sitting in it so we hand washed our dishes and the floors were horrible

kitchen staff on the hilton side was very nice

pool was never open during our entire stay

breakfast was fantastic! great location! price was great.

the pool was unavailable the whole time we was there

the location and common areas were beautiful. the manager removed the pet fee and our breakfast.

wifi did not work for me so i had to use my personal hotspot during the visit

no wifi pool not heated marijuana smell in hallway hallway cold

cleanliness, comfort, indoor pool

won for the south carolina game cocks great however respect i did not need to see there dirty laundry in front

beautiful building, lovely bar and restaurant.

one pool- no spa- pool was full of small children

there is also room service available

didn't like how rude the bar staff was

it s a little far from convention center to walk and i was taking the bar and wanted to walk

employee olivia mickens was amazing!! beds were very comfortable and bar was cozy.

clean, good wifi signal

comfortable bed and bar down stairs,friendly staff

didn't like that the checkout desk was at the front door and i didn't like that the bar was at the front

like the laundry chute, ice machine and housekeeping closet

the cost of room service and items missing for food.

room service would have been nice, but otherwise it was a very nice trip!

took ages to receive an answer on the telephone on room service

wifi very bad in room

location, breakfast, weight room , laundry room.

there were tons of options! my kids loved it!

but y'all provided a place to stay that was relaxing access to wifi, tv, pool, gym for our kids and hot water

pool and the rooms and the layout of the hotel was all good parking was mostly sufficient it was a

hot breakfast, smiling staff

104 was located next to the highway and the wall on the other side was the gym

new. clean. nice bathroom. cool shower. very good breakfast spread.

clean hotel. good breakfast and lovely staff

they did not have waffle maker for breakfast and no grits

didn’t have breakfast because i was going to a meeting where breakfast would be served

not necessarily i didn t like but a part of the wish list would have been to have had plastic laundry bags

(a few other bonuses- they had a laundry facility which was helpful to wash our masks and refresh for the rest

gym was very small; there was food from the last visitor in the fridge (that kinda smelled)

no pool

great location. charming decor. nice little bar and restaurant. convenient parking

this is not me complaining, but we could hear the elevator button dinging and also sounded like laundry was

this hotel is very pet friendly

the location, the room and bar was amazing.

didn t like that it was pet friendly

the only thing i would ask for is that the bar stay open later lol

but i saw the housekeeper at the door of a room she was cleaning and i did not see any large laundry bag to

breakfast/kitchen staff were loudly socializing among themselves so they neglected service and irritated

great location, friendly staff, great view, comfortable beds, tons of room, fabulous breakfast!

was a gym advertised, but it turns out that there wasn't one in the building

had a bar and basic food in the hotel

the room service attendant was working in the hall opposite us and when i asked her why, she said there

no pool

location, clean, great staff, and breakfast

kids loved the pool

everything and the staff was so friendly and the breakfast was awesome

was missing sheets/blanket/bedding for pull-out couch and pen/pad of paper and laundry bag for room and lotion

laundry facilities were to small

location, queen suite with the trundle bed for kids, breakfast bar.

kids slept with us in 1

needed a late check out and it was granted, which made our stay so much easier

they had a heated outdoor pool, with extended hours to swim

room service was nice

my granddaughter loved the pool and the bed

all are great, cleaniness, hotel staff, valet parking, lovely pool area, comfy beds

the lobby, bar area, and pool are top notch

laundry room on the 1st floor)

breakfast was great. enjoyed bar and dinner

the checking was fast and the breakfast was delicious

great location, great staff, great breakfast and pet friendly

room was nice & the breakfast server named janet made is feel at home

we liked the low floor and the location of the hotel. we also liked the laundry facilities.

breakfast was included but 7am-10am was hard to facilitate especially on weekends.

unable to locate breakfast if any was offered. enjoyed view from 9th floor room.

they had a hotel shuttle service that made stops within a 3 mil radius

very limited restaurant. also surprised how limited the bar was.

close the business meeting, interstate, and breakfast available. staff was warm and welcoming.

breakfast is great

the breakfast was excellent i would recommend this hotel to others visiting fort jackson

breakfast selection was good

breakfast was ok, just normal hotel free breakfast

location of the room was right next to the side door and the laundry

on site laundry is great, but you need a to have some type of coin machine to change dollar bills into

the laundry facilities needed to cleaned pretty badly

also, i love that there is a laundry facility so i can wash my scrubs and other clothes

the parking was great

like the idea of the soap and shampoo in the shower and that kitchen utensils are available to use inside the

pet friendly and nice accommodations!

are no rooms that are pet free

breakfast was excellent

the kitchenette with all the supplies you could need/want

we had to wait until the next day for laundry

green area for my pet

good breakfast, clean comfortable room, and easy access when with a pet.

no gym or pool.

pet friendly, yet $25/pet

one wash cloth and there was three people, no trash bags in the cans, no bags for dirty laundry, good thing we

the laundry facility

rooms were not clean the sheets was not as advertised laundry fresh, the carpet on the floor that i stayed out

room was very nice, bed very comfy, delicious hot breakfast, and nice guest laundry

breakfast was great, with many options to choose from

all enjoyed it the stay was great we could walk to get food great location great staff breakfast was great would

location, clean, good continental breakfast, friendly staff, plenty of convenient parking

poor wifi it was next to useless.

pet friendly. nic and clean

only thing that i didn't like was the pool was out side and not inside but that's something small but over all