an indoor pool beware it is not heated - and freezing cold

i like the bar and restaurant

issues with aircon and wifi

while it was mostly clean, the kitchen and breakfast area were not.

not enough staff and bar closed too early

there is a nice gym

we didn t need kitchen howverr nothing was provided other than a few butter

nice room with all needed, gym, breakfast

great service. quick check in and out. great breakfast variety.

it had plenty of space in our room for our large family, an indoor pool for the kids to be occupied and stress

(a few other bonuses- they had a laundry facility which was helpful to wash our masks and refresh for the rest

not necessarily i didn t like but a part of the wish list would have been to have had plastic laundry bags

our family of five and our pet were all very comfortable and welcomed

it's pet friendly

i love that its pet friendly!

it was across the street up two levels and it was raining at night with kids

chicken biscuit breakfast was delicious and the staff was super friendly

happy hour and breakfast were a teally nice touch

with local caramel popcorn, continental breakfast, free parking, in-room coffee service, free wifi and internet

staff, nice welcome cocktail and yummy breakfast especially the quiche

clean, good wifi signal

the bar and staff were amazing

employee olivia mickens was amazing!! beds were very comfortable and bar was cozy.

it s a little far from convention center to walk and i was taking the bar and wanted to walk

the staff at the bar and front desk were super friendly and helpful

won for the south carolina game cocks great however respect i did not need to see there dirty laundry in front

the children in our group enjoyed the gorgeous pool while we got settled in our room

pool did not work; no blue tooth for exercise machines - aux cords needed to connect to the

the hotel is in sections and we had to take 3 elevators and walk thru indoor pool area to from parking garage

the bar and restaurant was open, but covid still rules at some locations

like the laundry chute, ice machine and housekeeping closet

rooftop bar and vault bar room service is a plus

wifi very bad in room

also the bar closed early

the rooftop bar could have had a wider selection of beers and wine.

location, breakfast, weight room , laundry room.

pool and the rooms and the layout of the hotel was all good parking was mostly sufficient it was a

property was nice, great location, front desk clerk was very nice, breakfast was good!

the best was the breakfast!!! the room was modern and very clean.

there were tons of options! my kids loved it!

this is not me complaining, but we could hear the elevator button dinging and also sounded like laundry was

the hotel is situated amongst everything. the downstairs bar is excellent.

loves the non- smoking rule especially at outside bar area as i have asthma

great comfortable space nice gym and bar scene. fun night life

traveling with a pet often is challenging as many hotel pet fees are unseemly high

it s convenient to everything around usc. facilities are clean and the pool is great.

everything about the property is nice. pool bar restaurant is really nice

they had a heated outdoor pool, with extended hours to swim

breakfast as room service based on an order tag in the room but the amounts weren't clear and what appeared to

) room service menu in room (scanner works but difficult for me to see entire menu & share with

but i saw the housekeeper at the door of a room she was cleaning and i did not see any large laundry bag to

they even kept the kitchen open to make sure that i had something to eat when all of the local restaurants had

i like that you can bring a pet which is super convenient

know it was a pet friendly hotel, but there was just too many dogs in one hotel all over the lobby

access to west columbia, access to downtown, nice staff, pet friendly

breakfast had great options

we loved it and the breakfast was

great breakfast, friendly staff

breakfast very good, nice variety

the pool and breakfast were great.

we liked the low floor and the location of the hotel. we also liked the laundry facilities.

didn't have chance to enjoy breakfast but on my next go around i will do that

food at the bar was great, some of the best quesadillas i ve ever had.

plus i loved the fact that they had a shuttle service that drops

complementary shuttle took 45 minutes to pick us up in the rain because he couldn t find us.

room was dirty had last guest dirty laundry

clean,staff was wonderful ,free laundry area

bed, free laundry, free breakfast and dinner during week

laundry facility was quite dirty and some machines weren't working

didn't have to pay to do laundry

the breakfast options were limited by the time we got there.

good hot breakfast

breakfast was very good, waffles and grits were exceptional

new. clean. nice bathroom. cool shower. very good breakfast spread.

unfortunately the breakfast had to be grab and go due to covid-19 regulations among us all, that would have

was missing sheets/blanket/bedding for pull-out couch and pen/pad of paper and laundry bag for room and lotion

laundry facilities were to small

my kids loved the indoor pool

it was right by the places we were busting with our kids

needed a late check out and it was granted, which made our stay so much easier

laundry room on the 1st floor)

room was nice & the breakfast server named janet made is feel at home

my husband had to get pot of hot water out of kitchen to fill bathroom sink for our wash ups

great location, great staff, great breakfast and pet friendly

breakfast was amazing. staff was friendly and just amazing! a+++

laundry out of order

friendly staff, swimming pool for cooling down, stone floors in the rooms.

parking was efficient

the original room i booked smelled of smoke. it was a no smoking room.

the parking lot had pot holes beside that it was good

there was a police car hanging out in the parking lot so that helped make it safer

location and pet friendly.

parking lot kinda small

breakfast options could be expanded

i wish yall had a pool and more parking. we struggled to find parking.

did laundry and had my gym bag stolen from the laundry room. staff didnt seem to care.

friendly front desk staff, && even the night laundry girl arw all amazing

service staff was nice, laundry room was very helpful

staff was helpful. laundry facilities was clean.

wifi was slow to

location was great, room was wonderful. free laundrybwas awesome

laundry services were convenient and perfect for us

people hanging out in parking lot

parking. very little parking available.

the pool wasnt open or the gym

only thing about the hotel is the laundry and vending machine prices are high (for a family that is using the

laundry facilities on site. kitchen facilities...closet space...park near room.

laundry room was not working and lots of bugs.

our room is right next the laundry room

laundry facilities and staff are great, if we had any issue they fixed it right away!

laundry services weren't there like said online

ask for quiet room first night and they put me nearest highway later changed to other room where wifi signal

back to hotel, parking my rental car, woman was taking photos of her car which i was parked next to

bugs, dirty pillow cases, roach traps with roaches on them, bad area (two thugs in the parking lot fighting)

locals who live there partied till 3 am in parking lot

only problem i had i believe i was next to the laundry room you can hear noise in the room

pool was closed. no laundry facilities

the breakfast was great and the staff friendly

smelled like smoke even though it was a non smoking hotel

breakfast included hard-boiled eggs

the breakfast was

the hot breakfast on property was very good

the bed was very comfortable and the free breakfast was a nice perk.

the breakfast was excellent i would recommend this hotel to others visiting fort jackson

breakfast was ok, just normal hotel free breakfast

the laundry facility

rooms were not clean the sheets was not as advertised laundry fresh, the carpet on the floor that i stayed out

one wash cloth and there was three people, no trash bags in the cans, no bags for dirty laundry, good thing we

room was very nice, bed very comfy, delicious hot breakfast, and nice guest laundry

breakfast was good. location is fine, just need more parking.

clean, friendly staff, out site laundry. great location

our house on base was ready, the breakfast was great and we were put two doors down from the laundry facilities

not told about 150 pet fee until arrival was told at check in it was one time fee but was billed 450 dollars

more variety but actual breakfast is what was received is what was expected

breakfast was the only thing that was a little disappointing

needs a guest laundry room

very uncomfortable bed- small room- very weak wifi signal - no laundry service

swimming pool wasn t open

breakfast was decent, had pancakes, muffins, cereal, milk, hardboiled eggs, bagels, cream cheese,

the breakfast sausage and eggs was not good over cooked and did not taste good

the laundry facilities needed to cleaned pretty badly

also, i love that there is a laundry facility so i can wash my scrubs and other clothes

location of the room was right next to the side door and the laundry

on site laundry is great, but you need a to have some type of coin machine to change dollar bills into

the layout was comfy and the heated indoor pool was great for the kids

everything was great, breakfast was awesome and the employees were very nice.

we also loved the free breakfast with plenty of tables and space to enjoy

it was very close by fort jackson base & they provided breakfast.

it did not have a bar and the lounge was not up

complaining in the breakfast lounge from a employee cleaning

and the ladies who cleans the rooms and the laundry

2020 and to top it off, the front desk refused to change 2 dollar bills so we could do a load of laundry

t wash that set specifically and i m like that s nasty period cause u suppose to wash all laundry and they

i counted 4, so there were probably more the laundry machines do not work properly either

i love that they have an inside pool and a hot tub

the person who did the cooking was also helping out with the laundry

laundry room accessible to all the floors

the linens smelled funny. everything looked clean - maybe just the chemicals used for laundry?

the pool is outside. thx u

the pool and close to the highway and also close to shopping areas

rear elevator near parking area is convenient

the parking was in the back of the building

free wifi and veteran parking space was nice

the staff were nice and the hotel room was clean. the pool was great. breakfast was good.

the towels were very fluffy,breakfast was good,beds very comfortable

the time stayed was great and there was a laundry room.

no laundry detergent

pet fee is high $75

family enjoyed the pool,comfortable beds and continental breakfast

breakfast area,basketball court, meeting area.

breakfast bar was a huge hit

really is minor compared to the wonderful experience we had there, but when we went to breakfast about 8:10 am

loved this hotel, it's roomy, well decorated, and having the full kitchen was great

location was perfect, staff friendly, room was exceptionally spacious and comfortable, hot breakfast was great

parking lot had signs saying basically park at your own risk

we had to wait until the next day for laundry

just glad i didn't bring the family and pay for pet boarding as originally planned

i hate it when i get to a pet friendly hotel and there is a fee for pets.

phone in room 225 was dead. pool was closed for renovation.

prefer being able to park in the back parking lot of shoney s restaurant, rather than the back side of the

bed good, low water pressure, laundry good,

business center, gym, and pool

pool, exercise room

i love the fact that you get hot breakfast there also

breakfast was delicious

there was a very strong weed smell in the laundry room and on our floor

parking was good, breakfast was good but needs to add another meat not everyone eats sausage, great

breakfast: bacon, eggs, hash browns was yummy

i liked the pull out couch being in the room. also the breakfast was nice.

pay for breakfast

we needed to do laundry, but the drier didn't work, so we needed to dry clothes in our car because the smell

breakfast area is combined with the laundry area

we couldn t get wifi or tv to work in our room

parking lot very well

there's not enough handicap parking at the front door.

free wifi friendly staff clean and smelled like fresh laundry soap throughout facility even when u walk through

i didn't get to enjoy the breakfast because one of my meetings i came to was providing breakfast

area saw drug deals in the parking of the mcdonald's near by , breakfast was served to last on the weekend

you had to weave through construction going on in the parking lot

were a pet friendly hotel and they welcomed our dog and the room was perfect for traveling with a pet

parking lot was gravelly with work trucks everywhere like construction site

they had laundry facilities on site which was great if you're staying more than two or three days

the room and bathroom, carpet is damaged, bathroom had a twist tie on the floor, no dry cleaning/laundry bag in

the laundry facility was not working and we were not aware

the laundry room also not clean

laundry facility did not work properly and

location, pet friendly

the fact that you are a pet friendly hotel.

standard issue interstate hotel. pet friendly

the breakfast is super and hotel employee was very friendly

the pool was closed for maintenance and the tv cable box was unplugged behind the tv

also, free laundry room

pool, free laundry, great cook out area

laundry was fantastic

laundry

laundry was free

cleanliness doors and wood in hallways.the laundry room was very scary and dark.

there was a sign that said there was a guest laundry and there wasn t

was gross, black mold everywhere in the bathroom, shower never stopped dripping, no laundry room like website

non smoking room but reeked of smoke

one of the rooms they gave me smelled like humidity and when they changed it they gave me a smoking room instead

i liked the location, only 3 floors nice,laundry, housekeeping, rooms were good.

there was not laundry facility at the hotel. the room was a little small.

i also liked that there was a laundry room right on the same floor

white bedding, comfortable pillows, granite countertops, fridge, and a fantastic breakfast

breakfast friendly staff and they accept service animals

it s cashless so when trying to do laundry i couldn t get quarters.

restaurant was closed and the pool was under maintenance

s a cute little gym and a small pool at this hotel

the pool was down but i can understand as they were doing repairs.

rooms were super clean the air conditioner was okay it was rust around the shower curtain on the bar where it

the washers and dryer were broken, had to drive down the street to use the laundry mat.

the laundry room was not clean

like the smell you get when you put wet laundry in the dryer and forget to turn it on

very lighted parking with security cameras. choice of self-serve hot or cold breakfast.

for 100$ a night i expect clean beds, wifi, and a hot shower

laundry room was in a state of turmoil and was locked

the laundry facilities were reasonably priced

wish they had a laundry room for the guests

the laundry facility was also not available anymore either

no washing machine or dryers in laundry room - removed due to theft

enough wash clothes and towels, laundry facilities only 1 washer and dryer for guest, the room was extremly

great staff, great breakfast, clean rooms, clean lobby, clean parking lot.

right next to texas road house so we didn t even need to find parking

the breakfast was awesome. the staff was exceedingly friendly.

in parking lot so bright it lite up my room

the time frame was different online then what they tell you in person no washer and dryer to wash laundry

i loved the fitness room, everything worked and was in good order

staff were very helpful with pickup from the airport and then a return shuttle to the airport the next morning

breakfast was great

no facial tissue, no water glass in bathroom, coffee maker missing tray for pod so useless, no wifi

tried to use the laundry room one person took up all of the washers after walking all over the hotel to find

little parking

breakfast was good, staff very friendly, room was large and clean!

i did have a pet

the pool was down when we stayed.

nothing on my hair a took 30 dollars from my deposit i ask to show me not the pillow case in the laundry don't

to ask for one, but they had none and asked me (very pleasantly and apologized) to stop by the laundry room and

swimming pool was great staff good

main thing is that our non smoking room was actually a non smoking room

toilet was leaking. no wifi or shuttle service to airport as advertised.

cars backed into the parking lots, left running, when within minutes parking lot was full of loiters

went online and ask for a smoking he gave me non smoke then the lie and say i asked for nonsmoking

i also enjoy taking a dip into the pool to refresh myself on hot days

we had parking right in front of our door

very dirty room, open drug transactions in parking lot, very scary place

the only good thing about my stay was laundry ladies making sure i got a clean replacement of covers and towels

also the laundry room is horrible

the airport shuttle and driver were great.

ice anywhere, pool was closed, smoke alarm didn't work and room they were going to move us to the refrigerator

staff are great, convenient shuttle service,and hot breakfast

no laundry room

pool or laundry facilities for guest

breakfast could have been better

people staying above from me had kids i could hear every single move that the little kids did

would love a little shop to buy milk and stuff for little kids

they said laundry was not done and they were washing them up

over priced and the cookies well speaks for themselves all though i didn't use i think the free laundry is

room was spacious; free wifi; the beds were comfortable; plenty of hot water; very fast elevators; plenty of

the downstairs bar and restaurant.

i end up just staying in the room with my mother and kids

loved the bed, so comfy. they welcomed my service dog and the room and pool was very clean.

the pool lounge area was to die for

this trip was to break up the drive from florida to pa so we jumped in the pool and dripped off outside to

of drunk people around the pool, fighting in the parking lot

dark parking area

even though i was only there for a night the kitchen, well appointed, was great to have

breakfast needed more staff

the breakfast was a delightful treat, with a great selection

it was quite, and the breakfast was good. the room was clean, no problems.

offered hot breakfast in the form of individually wrapped breakfast burritos

the pool wasn t clean

it rain when i wanted to go to the pool lol.

breakfast was not the best

i like the complimentary netflix and streaming service. the availability of the gym and pool.

breakfast ended soooo early

kids loved it

the pool was the size of a

i picked this hotel for its restaurant and bar on-site

closing times for bar and pool and no microwave in rooms.

food at the bar was amazingggg

even the cost for laundry was low

there was throw up in the parking lot the whole time i was there

it was clean and the restaurant and bar staff was great

the bar is a nice touch as well, a great gathering spot

including the restaurants and room service snd and the indoor pool snd jacuzzi and the fitness room, etc

big parking lot

she has to be the most memorable experience because she made doing laundry and absolutely fun experience

there was parking and no bugs.

check out at 2 am was easy, and free parking

and partying in the parking lot

spent all that time remodeling the whole hotel in your car gets a flat from the potholes in the parking lot and

coin laundry on site for customer use

pet fee was a little high but what are you going to do

was so clean and very quiet pool was very clean just need a few lounge chairs but overall it was very relaxing

the pet policy is a joke and they are thieves

i probably would not visit again because l requested a non smoking room (which l received) yet i also received

was in a room directly across from the elevator, and next to the laundry room

the indoor pool was cold. laundry room was on 3rd floor.

the lady in the laundry a gem as well

the laundry on the second floor didn t dry clothes good but the staff helped me in the end

i specifically asked not to be by the laundry room, elevators and the exit signs

i wish they had a on site laundry room

not too much of a variety for breakfast

like breakfast and variety

breakfast was limited on selection

clean, quiet and best continental breakfast i ve seen so far.

pet fee $35

was non smoking but there was a lot of smoke smell and with kids i hate smoke smell in non smoking room

no wifi in a.m.

breakfast could be better

kids constantly changing channels to find cartoon, no cartoon

the dryer wasn't working so i had to go to a laundry mat to dry my clothes

i had to wait till the next day, i had to complain and only then she left her post to go to the laundry room to

only stay at red roof when i travel because of their pet policy

gas station in same parking lot, right off highway, shoney s nearby horrible reviews so i did not try it

i like the fact that it's pet friendly and no one hassles you.

big room, full size refrigerator, microwave, covered exterior elevator, laundry facilities; convenience store

staff are drug addicts that can't read or write you hire your elderly parents to clean and do laundry to save

not enough handicap wheelchair accessible parking

breakfast ended a bit early. was told 11am but it everything was gone by 10am.

wow is this place 60's, , closed pool, i'll be more picky next time.

had 3 washers 3 dryers guest laundry none of them worked

loud music cars spinning out in parking lot bed covers burned up bed uncomfortable and had wood around it very

breakfast was just ok.

ran, water pressure sucked, too long to get hot water, tub cracked, construction veichles in parking lot, coffee

it was perfect for our stay after coming into town for a funeral, it's gets a 5 plus for being pet friendly

our room was on 3rd floor right next to laundry, it was sort of noisy

kind staff great breakfast

had a gym, & complementary breakfast.

i thought the breakfast was awesome and i enjoyed the pool and fitness room

spacious room. excellent breakfast. only recommendation- enlarge gym.

no indoor pool or hot tub

the room and facility was clean. the pool area was clean. the breakfast area was clean.

the gym was extremely clean and provided the necessary equipment.

we like leaving early and so rarely have breakfast

the breakfast was great. rooms spotless.

i was given money for the laundry facilities

pool, laundry room

the dryer was broken our entire stay and there were no laundry facilities close by

i love that they have laundry capability in the hotel

the pool and spa and the the laundry rooms was wonderful

helping me exchange coins for laundry

machines hotel staff was friendly parking bedding was clean plastic bag in the closet for dirty laundry

great breakfast. friendly staff.

rooms were clean. breakfast was very nice. great amount of parking.

convenient location non-smoking wifi

pool and patio were not used by myself but i wished i had time to enjoy both

very clean. trey was so helpful. breakfast was top notch.

large and clean rooms - convenient breakfast with decent variety - friendly staff - free parking and

i also feel the $50 pet fee is too much

the staff was always courteous and the breakfast was everything. pet friendly.

laundry facilities didn t open until 10am. should be earlier

the laundry facility did not work

great place to stay. private large rooms. laundry room heated pool large breakfast room

laundry out of order

they had guest laundry services available which came in handy for me

description of the property states that there are laundry facilities and a pool, neither of of those are true

i found a pair of urine soaked kids pants stuffed into the kleenex box holder in the bathroom

parking lot was small, couldn't get late check out.

beds, pull out sofa that made queen size bed and also had bonus daybed type of chair which my kids (older ones

wifi would not connect.