covid 19, pool was not open and a very very limited breakfast

bed was very comfortable.....need more handicap parking spaces.

parking lot had grass growing up in cracks on the side next to the store

clean, quiet, friendly staff snd a great breakfast!

only reason i gave a sad face to the breakfast is because we didn't get to experience it

only this i didn't like was there was sack breakfast and the pool was closed but that's only due to the covid

because of covid19 breakfast was in a bag carry out

decent wifi

the pool and the friendly staff.

not much parking

the guest laundry was broken, you can hear doors slamming outside until late at night.

never booked a pet room, but when we couldn't get out dog to a kennel, we had no choice

the room was extremely nice and clean. i also liked the hotel being pet friendly with no fee.

clean, comfortable, pet friendly and value

the bed was great! pet friendly, awesome!

wifi signal at best poor and dropping out , the tv set did not not have a single channel available

the only thing i did not like was that the pool was closed.

quick check in and out, great breakfast and very quite and peaceful nights as well very clean relaxing pool

check in and out, great breakfast and very quite and peaceful nights as well very clean relaxing pool

great breakfast and social hour

had a laundry room which was nice but unfortunately one of the dryers (had 2) was not working

the floor of the pool room was dirty and i hated to walk on it without shoes.

loved they were pet friendly, no matter the size or breed. breakfast was great!

exceptionally clean, comfortable, quiet, you'd never even know it was pet friendly except for the random 1 or

needed an early check in and it was no problem

ease of booking, staff, breakfast, cleaninness, parking close to main entrance,

extremely loud at night kids running up and down hallways making list of noise

sign noting location could be better and parking was limited

the way breakfast staff treated us, rushed us to get out of the dining area

property is located beside a gentleman s club, and our stay consistently of school age kids

the closest entrance/exit was out of service too close to the laundry room which made it noisy first thing in

no water, disinfectant wipes, or towels in gym.

the parking was also very good during our stay, it was never difficult to find a space

the bar has live music

the bar was temporarily closed but was no problem

some staff was not familiar with the property and gave incorrect directions for amenities (laundry location,

clean laundry room, good staff

laundry services weren't available, so i had to go across the street to the holiday inn to use

allowed us to park in front with trailer .. felt safer

beds, lots of room inside for the kids to play with their toys and loved the outside fire

another issue and problem i ran into was that the property does not have any laundry capabilities on site

laundry bags weren t provided in the room and asked the front desk for be bags, but no responses

laundry (other hyatts have had quarter machines) low-flow shower heads, only serviced once every 3

no laundry bags and hair dryer

ask for a late check out (2pm) which they granted without hesitation, but the maid kept coming and opening

offered some kind of complementary snack or additional waters, especially since we had young kids with us, and

parking is al little tight if you have a trailer (towing motorcycle)

late in the evening, it was great to have a bar and restaurant with cordial staff right in the lobby

there was an indoor pool and exercise room

pool was broke and we had little kids coming in so we sent them to a different place.

beds was too hard and there was a guy in the parking lot asking people for money.

we arrived late and there were no parking spots available

parking is limited due to work trucks, the entire front is being renovated - no bistro available

us in was super nice, super efficient, explained everything about the hotel, food, breakfast, parking, surrounding

dark parking lot

loved the laundry very good breakfast

it s easy access to everything. laundry facilities was nice to have.

smell, did not feel clean, laundry does not accept cards - cash only

to go to the convenient store to get laundry soap

quiet, very clean, comfy bed, nice breakfast

it looked like they normally had towels for guests to use but the laundry basket was full of them

while here , we enjoyed the pool with our kids , used the on site laundry facilities, enjoyed all the convenient

$75.00 pet charge was high in comparison to other motels which charged $15. to $30.

breakfast was a little on the sparse side.

the pool looked so nasty we didn t even get to enjoy it

the apartment style room with full kitchen was amazing. having 2 bedrooms was the highlight.

the parking lot is a little bit small for the size of the establishment

really nice having 2 bedrooms, 2 bathrooms, a kitchen and living room. very clean as well.

full kitchen makes traveling affordable for those with kids

great staff everyone was wonderful my kids loved it

the pet fees and incidental fees made your total higher than you were quoted.

i understand its their pet friendly room but geezzz i stayed in so many pet friendly hotel but not as smelly

breakfast was not served.

breakfast didn't seem great, and they charge for pets while other hotels nearby don't

location was great didn't have the breakfast

there was a laundry room in the hotel

the employees. laundry facility was bonus, but 2 units of each yet 1 of each broken

laundry facilities needed work

i passed a laundry room and it was full of them

the place also has spacious rooms that have your basics (hdtv, phone, 24/7 gym and laundry facilities, etc)

parking

wifi and they need microwaves.

parking was terrible, but the motel was super busy

room had smoke smell even though it was supposed to be non smoking

very easy to find. close to stores and restaurants. room was large, and clean. pet friendly.

no extra laundry bags were available when we asked for some

there was one person working when we checked in and she was expected to do check ins, laundry, customer service

not much. maybe could have had tbn on the cable tv. no vending machines or laundry supplies.

got to check in early and my kids liked the pool.

, pool was a blast too definitely recommend

the price, location and amenities such as onsite laundry facilities.

no elevator, hrs for guest laundry, key charge, parking is limited

laundry on site that we did use

laundry detergent vending machine out

boutique property that was well appointed. smaller pool, good breakfast, and laundry on site.

no bag for dirty laundry.

the pool wasn t open during the scheduled hours so i had sad children.

my grand babies loved the pool

parking in rear

pool is small but that s not a huge problem

no laundry facilities

wifi sucks

action of a staff member switching my room when i communicated an issue with the first non-smoking room assigned

parking lot needed a good cleaning, lots of trash outside doorways into the motel

carpet dirty and needs to be replaced

kind of a noisy location, like most hotels, the pool was out of service

breakfast during covid-19

if they only had a hot tub. there is a pool and good fitness room.

breakfast was ok. standards hotel breakfast.

ac fan was so loud- couldn t sleep with it. breakfast was mediocre.

pool was freezing cold

breakfast was great, the room was huge, the pool was indoors and the rate was reasonable

very clean, friendly staff, great breakfast.

clean. great breakfast comfortable clean bed loved to soap and shampoo

wifi was pretty slow

would turn blistering hot by itself; do not stay in room 103 it shares a wall with the staff laundry room and

room was right by laundry; all the cleaning people just left their carts in the middle of the hallway- fine in

this property has laundry facilities as well

the front desk about it, and they said someone would bring us some when they got caught up on the laundry

i liked that it had laundry room and the location was walking distance to the dollar tree

awesome breakfast! awesome pool! beds are so comfortable! even the sofa bed is comfy!

awesome breakfast! awesome pool! beds are so comfortable! even the sofa bed is comfy!

rosetta was so nice and helpful at breakfast

breakfast was great and the lady making the breakfast was always so pleasant

the parking is bad

the on-site laundry room only had 1 working washer and neither dryer heated

laundry area was a joke

room,guest laundry,good location

not a set time to clean the room on the scheduled day. laundry area could be kept up better.

convenient parking right in front of the rooms

hot tube in pool area was not working.

lobby was very small, as was the breakfast area, but don’t let that fool you

good bed, good sized room, breakfast adequate.

pool was ice cold

the pool is closed currently, but that did not affect us in anyway, i would just like to note that

the laundry was expensive to use, so i didn't do laundry

the noisy sofa and laundry room which did not have a door to close out this loud sound.

was a disaster we got in at 730pm and we were placed in a room opposite the very very noisy laundry and soda

room very clean...great breakfast bar..friendly staff

pool wasn't open

i arrived to check in, i had negotiated a $25 non refundable pet fee but the woman checking me in would not

a bathroom in the pool area so i wouldn't have to take the kids inside in their wet swimwear

a bathroom in the pool area so i wouldn't have to take the kids inside in their wet swimwear

the king suite with his own tv made him feel like a prince and the outdoor pool was beautiful

i hung the order for room service breakfast on my door and no one got it

wifi actually worked.

i had a problem with my wifi and the manager came to fix it

close to everything, easy parking and night staff was very nice.

breakfast and location was perfect. i want to go back again soon....

parking was awkward but workable

building outside looked good, new flooring, newly painted walls, good housekeeper, decent laundry, great

just past the vending machines ,however, and get an extra towel, use a vacuum, or use the pay laundry machines

we like the location and the fact that there were laundry facilities on site

front desk services, laundry 7/24, new and clean facilities, car parking

no atomor change machine for laundry.

room was next to the laundry room'

the laundry room is excellent with supper efficient driers

and see if it's the one i reserved of course it's nothing like the picture a plus is they had a laundry room

i havent seen any breakfast but its pretty clean and quiet and the laundry room works well

the restaurant & bar next door were very convenient for weary travelers.

my room was adjacent to laundry which also produced some noise

the laundry room was excellent!!! we had lots of room, a kitchen, and nice bed.

the original price before the $25 pet fee.

then they didn t have no more rooms available besides 1 left that was a pet friendly room

wifi and staff unable to solve problem

my room was right outside the hall ice machine and laundry. very loud all night and firm bed.

wifi was amazing it was the fastest wifi i ve seen at a hotel the room was super clean an comfy

full breakfast good, friendly staff, very quiet,accomadating oversized parking space,clean

try the breakfast but i'm sure it was amazing

great breakfast the girl at the front desk was super nice a helpful.

wish hotels had laundry hampers with plastic liners be helpful for housekeeping.

way to shower had to take a bath,no place to do laundry no pool,breakfast just sucked eggs and sausage was all

room was right next to the guest laundry facilities and i didn't hear anything while the other guests were

parking was a bit tight

the personnel were all friendly and helpful. rooms are nice and comfortable. nice pool area.

park is a fun and funky neighborhood very comfortable bed high quality linens modern bathroom and spa shower

i preferred the old gym bag smell

we stayed during covid but their restaurant and bar were open

the fire pit area & the deck connected to the bar was very quaint & charming

the bar is well stocked

t enough towels for all of us and when we requested more, they said we had to wait for the laundry to be done

staff great / laundry was good and good value for price

laundry room and front desk staff

us if we needed or wanted fresh sheets or towels to take them off ourself and take them to the laundry room and

from checking in, needing quarters for laundry, late night food recommendations and checkout

we did enjoy the super awesome workout facilities though - better than a gold's gym without all the muscle men

we had the expectations of a normal sized pool with a bar in same

bed was comfy and kids had fun staying on the pullout

just like room service - but no additional charge

this hotel felt like an apartment. perfect if you are traveling with kids.

a great bar to enjoy a cocktail, then head into the dining area for a lovely meal

the restaurant and bar close very early at 9pm.

room service food was superb but pricey

hotel bar and restaurant were fabulous

gym

small swimming pool on the roof

i loved the option of room service although we were only in for one night

tiny pool and wasn t open really upset

the pool was not the most kid friendly

we ordered a pizza for room service and was quoted 40 minutes or less and they didn't come up to the room until

though the pool was beautiful- too highly chlorinated- we were coughing from the chemical.

pool is on the cold side but i love it

wifi was very spotty. no breakfast included with room price.

no free shuttle service, limited room service and no pantry due to covid restrictions.

room service food was excellent and fast. decent size fridge in room

laundry on site

hall carpeting dirty,self laundry expensive , inadequate availability of ice on first floor, food in bistro

there was only one washer and one dryer in the laundry room and we never did get our clothes in because it was

the kids enjoyed the pool

the facility needs a few up dates with cooling systems and wifi

would have loved to have seen a laundry room

laundry service could have been helpful ud83dude42

the food at the bar and grill wasn't as good.

just a great place to stay. the bar inside the hotel had great host's, waiters and waitresses!!

no valet parking, limited restaurant hours and no room service

clean new hotel with a full kitchen.

didn't read very well about no breakfast, but we went to the store and bought stuff/ pool was not on the sunny

parking was difficult

kitchen facilities was a plus with good space arrangement of room amenities

room is spacious , the kitchen is amazing with a large fridge, and they provide most kitchen necessitites

everyone in our party was pretty itchy. i m thinking it was the laundry detergent.

there is a full kitchen if you are staying for several days

wifi gave us problems

breakfast was great

our a/c system didn t work the wifi didn t work it wasn t very clean

second shift lady smoking pot out front by the laundry with her friends in a gray car

pool was dirty and closed, the laundry room was out of order, the floors were dirty and the only thing out for

laundry wash and dry machines/area was dirty

later that night, me and my boyfriend were washing my work clothes and having a snack inside the laundry

the room was very clean . the beds are comfortable plenty of parking.

soap available for the laundry room, front desk staff wasn't the most friendly

the location, the late check out.

the room was very nice, golf course was excellent, pool was enjoyable!

when we questioned, we did receive complimentary breakfast coupons

school kids ruining first 3 nights

easy to get to the laundry room and vending

room was right across from the laundry and right next to the guest laundry and the ice machine

the lobby area was dreary with boxes , dirty laundry and things left on the

the rooms are clean, comfortable and updated. microwave, fridge and laundry are available.

perhaps use a bit more bleach in the laundry :-)

the breakfast was adequate. we used the laundry room and exercise room.

easily accessible guest laundry facilities

one night there was laundry detergent pebbles spilled just outside of the laundry door and the next morning

close to kentucky horse park and the interstate . very good breakfast.

convenient parking on site was very good

affordable, an a amazing breakfast bar wit staff to help, cheep laundry sight, with nice washer and dryer

whatever laundry detergent they use is awful

hot breakfast bar with eggs, gravy, waffles, yogurt, fruit, cereal, danishes, toast, juice, milk

affordable, an a amazing breakfast bar wit staff to help, cheep laundry sight, with nice washer and dryer

rented from here but upon rental no pool false advertising way to high deposit for absolutely no gym pool nothing

also somebody decided to go steal my clothes while they were in the laundry room granted it says don't leave

equipped kitchen, gym and laundry facilities

some of the laundry equipment wasn't working

laundry is the only downfall in the con i have the laundry is usually broken when it comes to some

main day had a fantastic room for us, it didn t break the bank, and the breakfast was very awesome

the size of the room, the resteraunt on site, free laundry, nice swimming pool and awesome layout of hotel in

of parking fee and another fee dirty laundry in the hall at every door between our room and the elevator no

the hotel was pet friendly which i loved

quiet, free breakfast

great hotel to take kids. pool. breakfast was amazing!

the laundry facilities are clean and well maintained, and the staff on reception were able to assist

the pool and gym were closed, very disappointing,had i known all that was going on i would have stayed elsewhere

a lot of parking right in front of the building

it was very clean, pet friendly and quiet. easy on and off the highway.

updating the building, which is nice, but a lot of the amenities i like weren't available: gym, hot breakfast,

convenient location. quiet. large rooms. indoor pool, laundry and well equipped rooms.

free laundry was amazing and fairly priced snack foods

nice area for walking the dog, great location, free laundry!

laundry facility, exercise room

laundry was free. room had full size fridge and microwave.

the person at the desk said she could not help me that was a laundry problem

limited laundry facility

also the laundry machine took my money

many things for kids such as a pool, indoor basketball, arcade

pool and spa and sauna well cared for.

breakfast, the work out room and the location of laundry

the laundry people decided to not show up so we had 2 towels for 4 people and they were out of towels

the room was clean when we arrived,the location was perfect, the bed was comfortable, laundry room clean/

very clean facility to catch up on laundry, or slip in a workout

the breakfast was good and the waffle station is always a hit with our kids french toast, eggs, sausage, potatoes

felt like earthquake in the room where they used the commercial laundry the floor was vibrating

hotel room was nice and spacious, had laundry for guests

guest laundry facilities were out of order so had to take our clothes to a launderette to dry

the pool, gym, and laundry were all great

waiting in line for almost an hour at 730 am with kids already crying, and there is dude in the kitchen bringing

breakfast is always great

pool outside instead of inside.

the pool closed too early

the pool was great

wifi didn t work 70%of the time so as for free wifi i wouldn t count that in as a bonus

tried to do laundry and those were broken too

the laundry was extremely extremely dirty and the housekeeping was not met also the maid stole my

the laundry room was right next to us and the washer sounded like a helicopter landing

more breakfast options would be a bonus

full kitchen and large living area

i believe the smell was from the laundry room that was right below our room

came up with two issues when was the laundry facility was closed and there was no coffee for breakfast all of

my stay at three am they then came knocked on my door at 2pm and kicked me out because i had dirt laundry in

being on 3rd floor, and no laundry

no laundry

the hotels restaurants and bar were all very stylish & clean; we ate at granddam on mothers day and had an

the rooftop bar is the bomb

the beds were soooo comfy and the staff at the bar made us feel like family

and, we grabbed travel coffee at the end of the bar to take with us

room service meal that was ordered took over an hour to be delivered to our room.

clean and large rooms. walk in showers. free breakfast.

the kids really enjoyed the pool

underside of the quilt on my bed was stained, the pool was too cold and a faucet handle was broken

access to the pool for the kids.

parking and getting to/from other locations in lexington extremely convenient

breakfast was great, room excellent as well. laundry room very usefull

the rooms were very nice, and we enjoyed the pool and fitness room

wish shuttle went more places... horse races ..concert etc...

pool was awesome as well

floor plan for embassy, but lots of open space around the bar area and breakfast area

laundry facilities were available too

self laundry is free

no pool, but laundry facility was much needed for sports camp

love mini kitchen and free use of laundry

hotel has on-site laundry facilities, etc

all i got was this night staff saying that she got the sheets down to laundry and inspected them to find no

hard to get to from the road. very dark parking lot. laundry room light barely worked.

they had a free laundry room with tide pods that they provided which was great since i was staying for 8 days

when we went into the breakfast room the first morning the woman working in there was folding laundry and putting

was great to have laundry and gym

enjoyed the pool and breakfast, beds were comfortable.

the pool was ice cold

i wish they had a bigger pool and jacuzzi. also better breakfast like pancakes and waffles.

free parking a bonus

convenient parking and location

there was also cleaning supplies, laundry basket

the laundry facilities were free and helpful. the social and breakfast were nice.

free laundry is always a plus

everything! especially the complimentary laundry room!

the laundry facilities for guests are included in the price you pay for the room

laundry room is too uncomfortable, stools to wait for cycles and too hot

no laundry detergent in the laundry room. had to make an extra trip to the front desk.

the guest laundry was a mess

they offered a grab and go breakfast due to the governors orders at this time which was great

location, and full kitchen with pots and pans.

laundry facilities were nice

included 24 hour laundry facilities were an added value because we needed to wash soccer jerseys between

the cabinet in the closet where u put ur laundry

very convenient location and had lots of amenities we were able to utilize on our stay, like the laundry, fitness

free to do my own laundry

machine by our room didn't work, they did have one a few feet away in the laundry room that worked

laundry onsite does not work (delay in hookup per the manager)

mold on ceiling tiles and a laundry list of issues

is beyond their control, unfortunately the pool was closed and the breakfast was canceled

group kept us awake half the night with comings and goings and playing loud music in back parking lot

the breakfast sucked

nice breakfast(

the breakfast was mediocre at best and you had to request a plate of hot food that was prepared for you

breakfast, expected more and tastier food with variety

tv next door, limited breakfast menu, sketchy patrons ( police found a dead body on 2nd floor)

had to keep swapping keys because they never worked, and our room was right across from the staff laundry as

didn't eat breakfast.

parking lot well lit also

breakfast was exceptional

the breakfast was very well handled, and was varied

when we left the next morning laundry and trash was still in hallway

breakfast was fresh and delicious. staff was extremely nice to. will be staying here again!

curtain woild not close parking light shined in all night

the breakfast

the breakfast was great. the room was quiet and clean.

breakfast was okay wish more hot items

breakfast also good

you have to pay a pet fee for each pet per night

the excessive pet fee was ridiculous

the pool area was nice

remodel almost completed (still working on laundry room) and looks great

clean nice people good breakfast

it was very clean and up to date with plenty of parking. the breakfast and coffee were good.

great hotel at a great location. friebdly staff. good breakfast.

the parking lot was ice-filled. extremely poorly kept. with 6

love the kitchenette and the beds were awesome

breakfast ends way too early

the breakfast was horrible

was close to the freeway, rooms were clean and spacious and had a full size kitchen and a stovetop

breakfast was delicious and provided plenty of options

the only thing we needed was dirty laundry bag. there wasn't any in the room.

we enjoyed the pool area and sitting in the breakfast room area to meet and talk with the rest of the family,

i thought the breakfast was lacking. needs more selection , waffle mker for sure!

great location, indoor pool and the breakfast was awesome!

easy to get to, decent parking

having a laundry on site since we were there for a soccer tournament was especially nice

i that is a mom loved that they have 24/7 laundry

and i was lucky to get a room right across from the entrance to the fitness center and the pool

full kitchen

was great the breakfast, my kids enjoy the pool alot & the jacuzzi

staff was courteous, shuttle service excellent, hotel was peaceful and calm

beds were a dream, rooms were lovely , excellent location, very clean gym, pool and hot tub

same for the pool and workout room

loved that we could leave our car here while we went to florida and a shuttle to and from the airport

gym did not have towels or sanitizer wipes for two days after being informed that there were none