breakfast, expected more and tastier food with variety

the breakfast sucked

nice breakfast(

tv next door, limited breakfast menu, sketchy patrons ( police found a dead body on 2nd floor)

the breakfast was mediocre at best and you had to request a plate of hot food that was prepared for you

machine by our room didn't work, they did have one a few feet away in the laundry room that worked

mold on ceiling tiles and a laundry list of issues

laundry onsite does not work (delay in hookup per the manager)

had to send grand-kids to lobby in the other building to pick up towels that we were told would be brought to

friendliness of staff, considerations of staff, breakfast, cleanliness of entire hotel

we did not use the pool but did check it out and found the pool vacuumed and water clear

very clean. one of the best continental breakfasts i've had!

king bed, water that is the perfect temp you need, great breakfast bar, wonderful staff, and pet-friendly for

no fresh fruit at breakfast, no dairy free milk (almond, coconut)

breakfast was okay wish more hot items

when we left the next morning laundry and trash was still in hallway

in parking lot, broken fixture in shower, no shower pressure, night desk clerk put us down as no show

the hours of operation for the pool

the breakfast as a whole was not very good

the location, cleanness, breakfast, and staff.

indoor pool water was way to cold. the breakfast was a joke.

breakfast was horrible

pool could have been warmer

breakfast not that great

breakfast was delicious and provided plenty of options

remodel almost completed (still working on laundry room) and looks great

parking lot was not clear of snow and slushy. entrance area was very slippery.

could have had more parking in front

clean an updated and a pool

great location, clean pool area, clean workout facility, friendly staff, i would stay again!

the only thing we needed was dirty laundry bag. there wasn't any in the room.

also room was smaller than it appeared in online photos which left very little room for parking scooter

we enjoyed the pool area and sitting in the breakfast room area to meet and talk with the rest of the family,

nice big back parking lot to accommodate our trailer

staff was friendly, the hotel was well maintained and clean, and the breakfast was great

staff great / laundry was good and good value for price

us if we needed or wanted fresh sheets or towels to take them off ourself and take them to the laundry room and

from checking in, needing quarters for laundry, late night food recommendations and checkout

laundry room and front desk staff

t enough towels for all of us and when we requested more, they said we had to wait for the laundry to be done

wish hotels had laundry hampers with plastic liners be helpful for housekeeping.

way to shower had to take a bath,no place to do laundry no pool,breakfast just sucked eggs and sausage was all

room was right next to the guest laundry facilities and i didn't hear anything while the other guests were

no eggs, but the breakfast was very good.

staff was fantastic. pool was clean breakfast was good!

my room was right outside the hall ice machine and laundry. very loud all night and firm bed.

first room they assigned us to was dirty, had pet hair and human body hair on the sheets and pillows

full breakfast good, friendly staff, very quiet,accomadating oversized parking space,clean

i appreciated the option of a full breakfast in the morning

room was very clean place very quiet parking lot well

when the receptionist came to our room and could feel the heat she brought us a fan from the laundry air,

pool was nice, beds were comfortable, friendly staff.

was all good location seconds off i75 lots of parking staff was good room clean and not beat up decent breakfast

breakfast was hot, tasty, and facilities were very clean

the wifi was decent enough to send emails or browsing online, but i couldn't use it to stream anything,

the only good thing about it was it had laminate floors not carpet

parking lot in the evening was very loud with people playing loud music & talking really loud

close to my drop for monday. i was 9 miles away and they had truck parking

the rooms were modern and up to date, the wifi and cable tv was excellent.

i like being able to see my car for my room the parking was very convenient .

laundry available (although they didn t have detergent, which was the only sad part)

cept they didn t offer laundry detergent) in their defense, it was available at a gas station less than a

and well lit parking lot

location, two queen beds, free wifi, non-smoking rooms, parking

clean room, great location, well lit parking lot

and my final and biggest complaint is the safety hazard of the laundry carts in the main stairwell, do you that

breakfast was pretty good

very modern and very clean. excellent breakfast ud83eudd5e

good breakfast included

great location near the freeway. parking easy. room interior exceptional.

we were also on the 3rd floor by the elevator which was apparently by the guest laundry

a clean updated facility. very nice pool. great breakfast.

cleanliness, breakfast, pet area

pet friendly

especially loved the pool here

the closest entrance/exit was out of service too close to the laundry room which made it noisy first thing in

clean and comfortable beds and pet friendly

everything! very clean, comfy, the restaurant was sooo good. arcade, & the pool was so nice!

thing felt new outdoor area was very impressive loved the bar restaurant and a great band were

kitchen closed like 10 mins before i walked in

had a laundry room which was nice but unfortunately one of the dryers (had 2) was not working

the floor of the pool room was dirty and i hated to walk on it without shoes.

fact that parking was taken up by work trucks using multiple spaces and when we

& furnishngs were clean & comfortable, air conditioning and wifi worked well, free breakfast was plain but ample

no electricity until 10 pm.. no wifi . staff not informative regarding this

entrant and parking area needs to be resurfaced

just the parking. nothing major

property is located beside a gentleman s club, and our stay consistently of school age kids

property is located beside a gentleman’s club, and our stay consistently of school age kids

too many screaming kids in the pool

location, easy parking, nice breakfast, bed and bedding was nice. friendly staff.

the wifi was frustrating. usually down with no internet connection.

clean,breakfast

breakfast was cancelled due to covid.

parking, modern and clean lobby, kitchen area well staffed and stocked

are working on the pool area

room service came in my room after being told no thank you and 10-15mins before the 11am

pool, kid friendly, hot breakfast, great location with shopping, eating and children activities

of hidden-parking lot isn t easiest to get to

staff, free parking and free wifi

some guy was repairing his truck in the back parking lot

i liked that it had wifi.

easy in and out the parking lot

people partied in parking lot until after midnight then got back up at 330 am arguing and screaming

we were in a non smoking room but it smelled like smoke

kids were disappointed the pool was closed for repair could use some usb charging stations in the room for all

parking for vehicles with trailers

the pool was out of order, and i booked the room online the same day day as my reservation, and this

all staff were pleasant and they allowed a late check out if needed due to automobile problems that led to our

room was well maintained, very nice. pool above average.

the laundry room was excellent!!! we had lots of room, a kitchen, and nice bed.

my room was adjacent to laundry which also produced some noise

the room was good size, the bed was excellent, the kitchen was well equipped and good size

due to location, noticed foot traffic through parking lot between apartments next door and store on other side

there was a kitchen. pet friendly. very friendly staff. very large dog walk area.

some staff was not familiar with the property and gave incorrect directions for amenities (laundry location,

laundry services weren't available, so i had to go across the street to the holiday inn to use

clean laundry room, good staff

sanitizers everywhere, including in the fitness room

the hot water in the main kitchen cannister was not clear and looked a little dark

parking is limited due to work trucks, the entire front is being renovated - no bistro available

dark parking lot

we arrived late and there were no parking spots available

that the property offered starbucks the staff were friendly and the gym was nice

beds was too hard and there was a guy in the parking lot asking people for money.

laundry (other hyatts have had quarter machines) low-flow shower heads, only serviced once every 3

another issue and problem i ran into was that the property does not have any laundry capabilities on site

no laundry bags and hair dryer

laundry bags weren t provided in the room and asked the front desk for be bags, but no responses

proximity to the high way. good sized rooms and parking availability.

loved the laundry very good breakfast

it s easy access to everything. laundry facilities was nice to have.

smell, did not feel clean, laundry does not accept cards - cash only

to go to the convenient store to get laundry soap

we had coffee, didn't stay for breakfast, but it looked really good

the lounge was simply at small bar next to lobby check in desk and next to kitchen door

late in the evening, it was great to have a bar and restaurant with cordial staff right in the lobby

nice, clean room. pool was very nice and heated

parking is al little tight if you have a trailer (towing motorcycle)

needed to request room service and towels each time

laundry area was a joke

room,guest laundry,good location

the on-site laundry room only had 1 working washer and neither dryer heated

not a set time to clean the room on the scheduled day. laundry area could be kept up better.

expected utensils in the kitchen area

room was not clean, no internet, tv or wifi available

breakfast lacking

parking a little close on one side but room to to park

yes they have breakfast,continental breakfast plus waffle maker

decent wifi

the gym was a little larger but i was the only one who i saw using it in the 2 days i was there so

the hot breakfast changes daily

friendly at check in and i liked that they did have snacks in the evening and breakfast

tv channels pool was out for maintenance was on the booking and website which we didn t see probably would

hilton has the best breakfast in the industry and this hampton didn't disappoint

the guest laundry was broken, you can hear doors slamming outside until late at night.

location, size of the room, the staff are awesome and it s very clean. very pet friendly!

the room was extremely nice and clean. i also liked the hotel being pet friendly with no fee.

they should not claim to be pet friendly if that's how they treat people

never booked a pet room, but when we couldn't get out dog to a kennel, we had no choice

it looked like they normally had towels for guests to use but the laundry basket was full of them

while here , we enjoyed the pool with our kids , used the on site laundry facilities, enjoyed all the convenient

50 teenagers running wild in pool and gym

the location, the spacious rooms, the kitchen, pool area, breakfast everything really

i liked the kitchenette and an assortment of dishware.

my kids loved the pool. the beds were comfy.

staff, couldn't getting our extra bedding for over an hour after bedtime hours for our kids bc of the short

outdoor pool fresh baked cookies

the pool was open, but restricted hours

a bathroom in the pool area so i wouldn't have to take the kids inside in their wet swimwear

the breakfast should not be the same everyday there should be variety every other day.

the breakfast was amazing each morning and the staff was very friendly

we loved that we had 3 tvs (although the reception was mostly grainy) and the kitchen space

poor wifi phone/ intercom was faulty- but didn t really matter

full kitchen makes traveling affordable for those with kids

to pay a pet deposit, when my pet is potty trained

eventually figured it smelled more like mold, i m assuming from people getting out of the pool and walking,

the pool is small but well maintained, the fitness room is also very nice

breakfast was good and the area was maintained well while breakfast was being served

the gym was good and the breakfast (while not quite as nice as some of the others) was more than

no atomor change machine for laundry.

we like the location and the fact that there were laundry facilities on site

front desk services, laundry 7/24, new and clean facilities, car parking

building outside looked good, new flooring, newly painted walls, good housekeeper, decent laundry, great

privacy, the laundry facility on site, and it just felt like home

the laundry was extremely extremely dirty and the housekeeping was not met also the maid stole my

the laundry room was right next to us and the washer sounded like a helicopter landing

tried to do laundry and those were broken too

it was evident by needles in parking lot that this is home to addicts.

didn t feel very safe and it was a sparsely lighted parking lot

came up with two issues when was the laundry facility was closed and there was no coffee for breakfast all of

being on 3rd floor, and no laundry

i believe the smell was from the laundry room that was right below our room

no laundry

my stay at three am they then came knocked on my door at 2pm and kicked me out because i had dirt laundry in

breakfast was great, room excellent as well. laundry room very usefull

not to have mini bar in room, my daughter didn't know and thought it was included

parking lot used by non guest going to listen to music on friday and saturday

for a room with a view of the city (towards lexington green's pond, but got a view towards the parking lot

location, free parking and breakfast.

the laundry facilities for guests are included in the price you pay for the room

free laundry is always a plus

the laundry facilities were free and helpful. the social and breakfast were nice.

laundry room was dirty

there was also cleaning supplies, laundry basket

very clean facility to catch up on laundry, or slip in a workout

the room was clean when we arrived,the location was perfect, the bed was comfortable, laundry room clean/

breakfast, the work out room and the location of laundry

the laundry people decided to not show up so we had 2 towels for 4 people and they were out of towels

easy in and out and near to the arena we were at all day as well as other conveniences such as gym, grocery

no laundry detergent in the laundry room. had to make an extra trip to the front desk.

laundry room is too uncomfortable, stools to wait for cycles and too hot

the guest laundry was a mess

location! roominess! kitchen!

they offered a grab and go breakfast due to the governors orders at this time which was great

staff was very friendly. breakfast was good.

it s pet friendly but not many places to safely walk your dog.

bed was comfortable, the smoke area was clean as well parking lot

homeless hanging around parking lot, advertised free breakfast and all they had was coffee

breakfast was just fine it was hot coffee, something better than nothing at all overall my stay was

because my friend put it in her name and was not able to rent from them for another month due to smoking in the

alot of sketchy people wondering through and around the parking lot all hours of the day and night (did not go

rooms large, beds comfortable. parking easy and safe.

smoking room smelled of cigarettes

parking was terrible, but the motel was super busy

boutique property that was well appointed. smaller pool, good breakfast, and laundry on site.

the price, location and amenities such as onsite laundry facilities.

laundry detergent vending machine out

no elevator, hrs for guest laundry, key charge, parking is limited

laundry on site that we did use

pool was cold

the staff was very friendly and the breakfast was good with lots of selections

on duty there was no one to help us locate, chemical smell in room was intolerable, sidewalk and parking lot

pool was freezing cold

we unfortunately slept through breakfast but it smelled fantastic

i liked that it had laundry room and the location was walking distance to the dollar tree

the oatmeal was old that was in the package the morning crew was all in laundry room talking and and we had to

room was right by laundry; all the cleaning people just left their carts in the middle of the hallway- fine in

this property has laundry facilities as well

we had breakfast at 8:30 and eggs were already gone. no bags for dirty laundry.

the employees. laundry facility was bonus, but 2 units of each yet 1 of each broken

nice front desk girls. fantastic bed. laundry. i should have checked out the pool.

the free laundry as an honors member was extremely helpful for the insurance seminar i was attending

i passed a laundry room and it was full of them

the place also has spacious rooms that have your basics (hdtv, phone, 24/7 gym and laundry facilities, etc)

no laundry facilities

pet friendly, clean.

i requested a smoking room but the room was not cleaned and they moved me to a non smoking room

parking lot littered with trash

first non-smoking room assigned to me smelled heavily of marijuana

no bag for dirty laundry.

we were pulling a 14 ft cargo trailer and parking was limited

the breakfast had a little to be desired. but that was panadimic related.

it would have been nice if the pool was open later, or if they would have had a hot tub.

it was clean and the breakfast was good.

no extra laundry bags were available when we asked for some

there was one person working when we checked in and she was expected to do check ins, laundry, customer service

not much. maybe could have had tbn on the cable tv. no vending machines or laundry supplies.

a better breakfast compared to other hotels. nice swimming pool for the kids.

the pool was cold. the parking was horrible.

free wifi

the pool and fire pit

friendly staff, great pool

the pool was great

the staff the newness the location parking

the gym is small, but has the basics

the wifi system is very poorly conceived

the tv had the option of streaming movies that are on netflix, hulu, etc (for free), the gym was open 24/7,

got two of our kids sat at a table with breakfast while we were going to get the other two food before we fixed

very clean, modern. right off 75, very friendly staff and great breakfast.

breakfast was great

the pool and the breakfast were amazing!

parking lot lights shone directly into the room

location and plenty of parking, staff very friendly and helpful, rooms well appointed comfortable and clean,

bed, pillows, breakfast, people, pool, outside area clean

the pool, gym, and laundry were all great

guest laundry facilities were out of order so had to take our clothes to a launderette to dry

hotel room was nice and spacious, had laundry for guests

felt like earthquake in the room where they used the commercial laundry the floor was vibrating

i like the large rooms, free wifi, and the friendliness and accommodating staff.

laundry facilities were available too

no pool, but laundry facility was much needed for sports camp

self laundry is free

love mini kitchen and free use of laundry

hospital, and they appreciated a place to stay where they could feed their family, and do their laundry

i checked out immediately and hopefully made it to my laundry room in time to prevent the spread

i also had to do a load of laundry, and the cozy gym with cable tv was conveniently located adjacent to the

laundry facilities are great for traveling families

also, we needed to wash a baseball uniform and had to hunt for a laundry mat because guest laundry was closed

in the dryer, the ones the housekeeping use, because someone had left their clothes in the guest laundry

indoor pool and hot tub

pool was very warm and relaxing

beds were a dream, rooms were lovely , excellent location, very clean gym, pool and hot tub

the bar was nice in the lobby, and i liked the room setup. i would definitely stay here again.

hotel offered shuttle to airport and to racetrack but it was easier and faster to take uber there

i that is a mom loved that they have 24/7 laundry

having a laundry on site since we were there for a soccer tournament was especially nice

amazing pool and hot tub

there was no late or early shuttle from the airport.

we have 2 kids that wanted to swim

was great to have laundry and gym

they had a free laundry room with tide pods that they provided which was great since i was staying for 8 days

all i got was this night staff saying that she got the sheets down to laundry and inspected them to find no

place under renovation, so construction all over first floor, laundry facilities did not work (some issue with

no laundry soap in the dispenser no bleach either

hotel is very clean and the breakfast was more than i was expecting

location, kitchen

size of room, layout,. full kitchen great for longer stays. available bbq for warmer weather.

great location, very clean, staff is very friendly, good breakfast.

parking

clean ,bug free,friendly and easy of parking. close to uk hospital and cancer center.

we stayed with 4 people, 2 adults and 2 kids. there was a sofa what to be extra bed.

clean and great parking

pool was very small.desk clerk at check in wasn t as friendly as i had hoped for

clean and large rooms. walk in showers. free breakfast.

staff was friendly. infinity bar restaurant was a great value with delicious food!

i loved the option of room service although we were only in for one night

the pool was also unexpectedly closed on our last day and we were told it was due to the chemicals

very nice lobby bar that stays open late

not very good for the price, room very small, and pool much to small and crowded

breakfast was great, nightlife was lovely at the rooftop restaurant and valley parking was very

the pool is a little small and there s no hot tub.

the bed was super comfortable and it was nice having an actual kitchen as well

pool area was closed

breakfast was good but, the staff was amazing during breakfast time

hotel bar and restaurant were fabulous

also, the manager was very accommodating with the room service menu and made an exception for us to order from

24/7 room service would be great but not a deal breaker

centrally located, pet friendly, very comfortable room and bed.

the bar should stay open later

we stayed during covid but their restaurant and bar were open

park is a fun and funky neighborhood very comfortable bed high quality linens modern bathroom and spa shower

the bar is small but has just about anything you might ask for

the bar area is a great amenity and stayed open late

wifi didn't really work very well in our room on the 3rd floor but was fine in the hotel lobby.

cards did not operate the elevator or room door and wifi did not work

was super nice, the room service food was excellent, attached garage is great- $12 a day in and out

no fault of the hotel the pool was closed for a leak when we arrived

great location! easy parking! restaurant and bar open late!

didn't have time for room service

would have loved to have seen a laundry room

laundry service could have been helpful ud83dude42

room service , tried to order, noisy line, couldn t understand me, didn t have the sandwich i

parking convenientl & free. shuttle driver

were first to arrive at shuttle at airport

too many qr codes to deal with, such as tv remote on phone, and room service and valet

we stayed in the bunk bed room with my two younger kids

room service meal that was ordered took over an hour to be delivered to our room.

i just wish the gym would have stayed open past 9:00 pm.

the hotels restaurants and bar were all very stylish & clean; we ate at granddam on mothers day and had an

room was next to the laundry room'

the laundry room is excellent with supper efficient driers

and see if it's the one i reserved of course it's nothing like the picture a plus is they had a laundry room

i havent seen any breakfast but its pretty clean and quiet and the laundry room works well

in a convenient spot, has a restaurant bar attached that's really nice with good hot browns, rooms are clean,

there was only one washer and one dryer in the laundry room and we never did get our clothes in because it was

hall carpeting dirty,self laundry expensive , inadequate availability of ice on first floor, food in bistro

laundry on site

the lady at the bar that served us drinks was amazing and so friendly and helpful

the kids enjoyed the pool

convenient location. quiet. large rooms. indoor pool, laundry and well equipped rooms.

nice area for walking the dog, great location, free laundry!

free laundry was amazing and fairly priced snack foods

laundry was free and there was a decently sized work out room

laundry was free. room had full size fridge and microwave.