there was no signage nor communication, nor process about what to do with dirty laundry or full trash bags

the hotel even had a nice gym with machines and some free weights along with a filtered water bottle fountain

i did bring a dog, so 75 of that may have been a pet charge, but i still think that i am out 25 bucks and was

no bar service but it's understandable because of the situation with covid 19.

had a street facing room with a bar and nightclub right across the street, at night when they turn their roof

there was also a full pay laundry on each floor

great location. nice friendly helpful staff. good laundry.

need to pay extra for laundry need to pay extra for breakfast no bus or taxi for the airport from the hotel

were 3 out of 6 dryers broke in the laundry room, which meant after washing my clothes, i had to wait nearly an

location in old town and cooking facilities and laundry

the welcoming at the desk and the breakfast. the room was also comfortable.

liked the bar and food. decor was nice

the hotel shuttle doesn't go to the airport.

the breakfast is excellent my family love it.

good complimentary breakfast

room service did not bring me what i asked for at all

room service was relatively quick

had an alexa in the room where you could order anything you needed such as extra towels or room service

clean, quiet, perfect location downtown, spacious room, great restaurant downstairs, airport shuttle (from

bar was nice, clean

my kids loved the pool and we can t wait to come back

the breakfast and evening complimentary kick-back reception are both wonderful

it was a little too cold,and the pool was closed and all the facilities

dinner and helping take them to the staff that was cleaning and they brought ice cream out for my kids to thank

kids talking loudly and adults

friendly staff, nice facilities, laundry,cozybar, outdoor patio, free parking

laundry room was good

breakfast was good and varied a little from day to day

traveled with 2 young kids for the weekend, we stayed one night and reserved a king bed suite

swimming pool is great fun for the kids

swimming pool was great for the kids. good hotel location.

i went with my three young children by myself and my kids made friends with a few staff members

the bar makes yummy drinks too

was still closed due to covid, but we were able to order room service and food was delivered in styrofoam

comfortable bed, large tv, swimming pool, outside table and chairs great view.

the laundry, the staff,

also, there is no breakfast like advertised or laundry facilities

i had to take them to the laundry and wash them myself

service i like being lied to about my refund i didn't like it i didn't have the ability to do my laundry when

pool closed, workout room closed,the balcony was closed,and so was guest laundry so we couldn't wash clothes

laundry facilities in the room were also convenient

your two bedroom apartment comes with dishes, washer and dryer, and even laundry/dish detergent

laundry in the room

in-room kitchen and laundry facilities were a lifesaver

a kitchen and laundry in the apartment was so convenient

really wasn't anything that i didn't like, however i wish breakfast time could be extended by 30-60 minutes

no eggs. would have been better breakfast with eggs

biscuits and gravy with continental breakfast.

i also liked that there was breakfast and that there were plenty of other food options close by

wish there were banana for breakfast

laundry was free which was great and did i mention that the rooms are huge as well

wichita and within 10 minutes of the hospital i was contracted to work for, and the free on-site laundry was

loved how clean the hotel was and the best feature was the free laundry since i stayed there for 14 days

location and outdoor grill and fire pit. free laundry facilities for guests.

location & free laundry

didn t like that the hotel didn t have laundry facilities

self laundry service

loud noises from laundry room

no laundry

i liked the availability of an ev charger.

all my stuff neatly put away and organized just the way i like my things to be, there was ample parking as they

clean rooms, great breakfast selection, fun indoor pool

one of the worst nights of sleep i've had in awhile - and i have three kids

great staff, good breakfast selections, extensive gym

didn't eat breakfast, but the location was wonderful.

indoor pool was clean and great for the kids

it showed a pool and an on-site laundry for guests

the laundry didn't work and i paid for it without refund

laundry doesn't work

like the fact that they did not charge us extra for our pet

reserved a room with a spa bath but did not get a spa bath

it was cheap. pet friendly.

no issues with security, finding room, or parking

price, good parking. can tell it was a nice place when it first opened.

friendly staff, very welcoming, very clean and comfortable rooms, great breakfast,

the pool area was about as hot as the nuclear test area in nevada

the only problem for me that the breakfast starts at 6:00am and finishes at 9:00 am

loved the full size refrigerator. decent size rooms and pool area. good variety of breakfast.

there was only 1 waste basket, which was in the bathroom. need to have one in the kitchen.

they said towels were in laundry and to check back in a couple of hours

especially the lady overseeing the continental breakfast

love the pool area, miss the hot tub

good breakfast.

nice place - clean, with a very good breakfast.

the availability of a smoking room with two beds and a kitchenette is a huge plus

kitchen utensils, pots and pans etc

the hotel doesn't provide anything for your kitchen, so you'll have to bring your own pots, pans, dish soap,

were many people wandering the courtyards and parking lot who were obviously on drugs and or alcohol they were

the wifi isn't strong at all

laundry room, is too small for any use.

but they told me ut was to late in the damn day to get any even tho they were right in the laundry room so i'm

the laundry room was out of order

security of a camera system on the property, including the parking lot , as a single mother to a teenage daughter

the staff was pleasant n rooms were cleaned and pet friendly.

onsite laundry facilities and exercise room

table and desk for both of us, real crockery and cutlery, big coffee maker, free laundry washers and driers

the free laundry was a life saver since we are traveling with a newborn

laundry, etc available resources

nice and the laundry facilities are complementary they also have a cupboard with sandwiches ice cream and soda

the dryer for laundry does not dry

no breakfast. vending machines didn't work either. had to wait till morning to do laundry

clean sheets in the shower curtain to which paula replied no as the person before her did not do laundry

room was very nice staff very friendly the dryer needs work for guest laundry but when it didnt work properly

i also wish the laundry services were available longer

breakfast leaves a lot to be desired

i like the late check out time. nite staff was friendly and helpful.

fantastic breakfast

were short staffed, the pool was small, other guests were loud & noisy at night

no indoor pool.

laundry facilities were adequate

complimentary breakfast was delicious

the breakfast was wonderful. the hot tub and pool were great.

needed a shuttle to the airport and chose this hotel based on the location and shuttle service

access to towels for the pool

after inquiring for a washer a dryer we were assigned a room located directly opposite from the laundry facility

pool, food, room was very clean and comfortable, kids had a blast!

i liked the diner and the pool.

workout room and pool are nice as well

was an event at the hotel not enough parking hard to park at restaurant which was a good walking distance to

went to due my laundry and no soap in the soap dispenser machine

several amenities like laundry and access to computer in lobby not working

the laundry is expensive at 3$ load

they had roll of quarters available for laundry. the laundry room was clean and working great.

i could have used a little bit more breakfast in the morning with the corona thing hasn't expired at their

we liked the layout of the room. breakfast was great. beautiful hotel for sure!

the chlorine in the pool was so strong it burned the eyes, it needs more ventilation.

room design. spacious. helpful staff. pet friendly.

we brought our kids on a weekend getaway and the pool was closed for painting

the extra space and large bathroom! the kids loved the living room and breakfast area

- laundry facilities

wifi worked well

the gym was clean and well equipped

very nice patio and pool area.

mentioned before i got there late but, not late for a bar

are thin, also my room was next to the laundry room and one guest decided to have a loud conversation at 2am

laundry area was clean

staff was friendly and helpful..rooms were clean..i did laundry here..great for the price

breakfast was free and there was plenty. parking was ample and the friendliest staff.

com golf tournament at crestview country club & the hotel's location was excellent for getting to &

there s leisure amenities available and onsite laundry facilities which were appreciated

offer an arcarde and on site laundry but will not give you quarters or have a quarter machine

was nice and we even changed rooms in attempt to better issues but no wifi and then no hard line and i needed

wifi excellent, non existent in my room near lobby, talk to other guests having same problem

had to keep signing in to the wifi, even if i didn't leave the

the shuttle was a good bonus to the hotel

and dated decor, broken toilet in our first room (we had to be relocated), fitness center didn t have lights

i assume theft is a common issue with these younger inner city kids

pool & hot tub could be open earlier than 10 am

room's seating places. wifi. breakfast. staff. location. view. comfort. decor.

parking is a little snug

the staff was friendly, our rooms were great and comfortable, great breakfast.

i met my family there & they we all liked the breakfast

easy access to all the eating and shopping spots, the motel itself was easy to access, it has a laundry area

love the location and how they do offer smoking with 2 beds for a great price

good location right off of the highway and pet friendly.

was no wifi or breakfast, as advertised

no pet fee

it has a pool and gym but neither of them were spectacular. but at least they had them.

stopped here to rest before driving the rest of the way home and thought the kids could swim but with covid

pool and spa were nice addition even though we only had 1 morning to enjoy

wifi kept dropping. (free version). rooms could use some freshening and updating.

it rained, so had to walk thru the rain to the parking area to smoke in my

double room with only one chair. staff only allowed one grab and go breakfast bag....

i was there to watch my grandson bowl and they had and excellent time in the pool

hotel was very accommodating & shuttle us from & to airport

we were sent a text asking how the stay was and if we needed anything - we replied the wifi wasn t connecting

cleanliness, pool, breakfast

people smoking at all entrances and not just cigarettes

i rented a room w/kitchen to be able to have coffee/cook

ants in room ....room smelled..not enough handicap parking..

loud cars in parking lot

there were no laundry facilities on site so we had to go to a laundromat

close to stores and restaurants free laundry in hotel

stains on bed skirt ,pool was not available, there wasn t a guest laundry room like it said

the breakfast was amazing. the cook was so kind and helpful!

nice pool and hot tub breakfast was good

it was a hot day, we were looking forward to a swim but the pool was just too cold to get in.

i also loved the pool

parking is tight when rooms full, but area is good

pool was really nice and clean

the room was clean bed was comfy, pool was awesome and they had plenty of towels for people

great stay and complimentary laundry facilities

entire pool, hot tub, and workout room was out of service which was not mentioned when i booked the room

manager did not like it when i reported a pool pizza party with at least thirty people and noisy kids at the

not aware of the pool being renovated but staff made arrangements with a sister hotel for our

rooms ,pool & bar were great

i appreciate the ladies down at the breakfast bar in the morning serving us, lowering risk to pass along germs

our kids loved the pool

with a u-turn & then traveling over 3 lanes of traffic and having to immediately turn into the parking lot was

awkward to return to webb rd from here. need to connect to marriot parking lot to facilitate.

my kids enjoyed the pool and hot tub

we saw people in the parking lot smoking crack

kept in complete darkness with electricity turned off all night to the large qi sign and all the parking lot

this hotel has all the basic amenities such as an outdoor pool, gym, and continental breakfast, the rooms and

that their pool wasn't open and no elevator

good breakfast

made it super easy with having kids

no hot tub and the pool is cold

that it was a smoking room

smells, sheet stains, bugs in shower, fridge and microwave didn't work, wifi was terrible

the biscuits and gravy and yogurt. the kids loved the waffles

3) free: the laundry room has multiple washers/dryers, all free

location, friendly staff, clean rooms and common areas, on-site laundry!

laundry room kept clean and in working order

i love the rooms the employees are very helpful and nice free laundry rooms are very big!

the only thing they dont have breakfast

the plastic laundry bag the clerk gave me tore in half as i was putting clothes into it

all of the front parking spaces were taken up by heavy duty machinery

the indoor pool was too cold to swim in.

pool not opening til 9 a

parking area to dark. to small

location right off express way,staff very friendly,clean and breakfast had everything from pancakes to boil

minor quibble - indoor pool was cold

had a wonderful heated indoor pool, really nice fitness center and comfortable clean bed

we all loved the breakfast

there was close parking and the parking lots were well lit

00 pet fee night into an over 259

everything was great!!!! great service,breakfast , customer care i will for sure come back

when booking rooms i look for breakfast and a pool for my kids

breakfast was great

breakfast was decent and staff were helpful

roads made it almost impossible to get into the parking lot

breakfast was great and so was the location. friendly staff and easy checkin.

serving grab and go breakfast due to covid

well maintained! great breakfast! and our room had a lovely lake view!

great staff checking in, breakfast very good. room cleam

trash and laundry hanging on patios and siding completely gone in parts

complex and a hotel in one, kids that lives there put rocks in the pool and they had to close it, laundry was

like all the people hanging around, the laundry hanging everyware, very uncomfortable feeling and not feeling

the laundry facility wasnt working

we had to do a load of laundry, and in the laundry room, it tells you to see the front desk for change and they

didn t like that it didn t have a laundry room

beds and no laundry room. softball tourneys need laundry room.

so close to the airport and great shuttle service to and from the airport beautiful hotel lots of parking

this was not some sort of nutrigrain bar and container of yogurt deal

room service awesome, all staff very accommodating, and warm cookies for the kids with no peanuts (our oldest

my stay ended up lasting longer than expected and was grateful for the laundry facility

laundry facilities were inconvenient and had to take 2 separate elevators to get there

dirty hallways, pool was trashy, laundry facilities out of order, 1 ice machine in hotel

i told her i need to do laundry she gave me the perfect room right across the laundry room

pool was closed yet full of water like it had been open

room was under the laundry. the washing machine was loud.

free laundry machines,24/7 coffee, lending locker for toaster ovens,blender, crock pots, and board games

room size was excellent. staff extremely helpful. clean, comfortable, and pet friendly.

the kitchenette

they do not serve breakfast. you have a kitchen in your room.

enjoyed everything about my stay i enjoyed breakfast, the gym and the hotel overall

pool was colder than we would've expected considering it was indoors

wifi was spotty.

kitchen staff equally the same

there was also a intermittent knocking sound from the kitchen

the breakfast and clean laundry.

clean, large rooms and good breakfast. felt like a safe place to have my kids with me.

close parking comfortable bed very clean bathroom and hot water room already cooled

parking was small

easy to get to from the freeway, plenty of parking for large vehicles (we had truck/travel trailer), and always

i had to pay extra for laundry services.

the breakfast food could have been fresh

pet fee $15 daily

we had to dodge several puddles/piles of vomit in the parking lot whilst trying to load our vehicle

there was no cable or wifi

complimentary breakfast had a good variety of food

breakfast is cold cereal only i've been coming for years and they always had the standard breakfast

there was only cereal and coffee at the complimentary breakfast which was disappointing

was a nice breakfast room and selection of items but there was a lady watching people and a sign that read no

shining star here was the breakfast hostess

laundry room broken ice machine broken our room had a leaking sink carpet wet both days we stayed ,

bathroom could use some updating and the laundry room was out of order.

like the rims i like that to access to the laundry facility that candy machine and the easy getting in and out

she goes to look for her in the laundry room

the entire wall in my bathroom, no towels, morning staff had me go to their backroom and ask the laundry staff

i came in the room smelled like wet laundry

breakfast was very good

it is very easy to get to and plenty of parking'

our room had a separate bedroom, a small kitchen and a living room

the breakfast wasn't real good.

kitchen and guest laundry.

to navigate, plenty of parking

kitchen and guest laundry.

lobby is all hard surfaces so with people in the bar i could barely hear the clerk at check-in

mean the only thing i can think off is the lobby looked nice with the bar but never really used it and the beds

could not get staff to take our order at the bar the pool was to cold

kids were running up and down the halls well after 10pm with no intervention by management

access to the swimming pool

with coffee machine in laundry area , not kept

laundry room was big & clean

refreshments shop with the laundry needs a better explanation on how it works

liked the laundry for guests

laundry was really helpful; the staff were all really friendly and polite

no laundry facility however

than 2 towels and were told by really nice staff that they didn't have any more/ nobody to do laundry

lots of choices for breakfast

plenty of parking

called tru hilton in advance and asked about the pet fee and was told it was $50

breakfast was not available due to covid 19

staff was wonderful they made my kids still at home i had my house burned down on the 4th of july so i had to

gluten free options available for breakfast comfortable beds well-appointed kitchen nice pool/hot tub outside

t clear the rooms until you leave no daily clean up and all the dishes are taken out of the room/kitchen area

staff was wonderful they made my kids still at home i had my house burned down on the 4th of july so i had to

one of my kids spilled some eggs and she made a big deal out of it, said

my kids and i was looking forward to the swim but we left disappointed

the pool was small and there was no hot tub!

loved double closets- divider partition and secluded kitchenette area

my kids felt so comfortable and loved breakfast and the pool

hallways, the laundry room, and outside areas were noticeably dirty

my room was adjacent to the side door and guest laundry room, thug type outside

it's a pet friendly hotel with no elevator

breakfast was typical american which most would say was a great spread

breakfast

location, friendly, price, clean, breakfast

kids had great time in the pool

excellent breakfast selection.

breakfast, pool, price, free wifi

my kids loved the pool even though the water was way to salty and the spa was cold

clean,pool,gym,breakfast,staff

burned my eyes walking towards it, and couldn t let the kids swim in it long because of how strong it was

parking is great

kids loved the indoor pool

really like everything we had a great time my kids had a great time the pools they love the pools, don't know

free laundry room use, a wonderful breakfast buffet with the best service--super clean

dirty laundry room

the people, the happy hour, the pool, complimentary laundry.

our room was very spacious, great kitchen area

the people, the happy hour, the pool, complimentary laundry.

loved that every floor had its only laundry room and i loved that everyone respected my privacy

the laundry room was closed and the bathrooms in the lobby are off limits

no soap for laundry machine and nov soap for kitchen

found someone's laundry that was missed when cleaned. also found some trash under the bed

is one of the nicest studio apartments i ve seen and the laundry room is free; i could live here i would

with perfectly crisp bacon or little omelets, lovely warm pool, great exercise facility and laundry

comfortable, accommodating, close to everything, laundry, pool, breakfast, coffee and tea in the lobby, bar in

the breakfast is above average breakfast

the pool was clean and they kept it up so nicely mannered

i also have need for handicap parking

complementary self- serve laundry

i was looking for a laundry bag i'm accustomed to find but, again, this pandemic has a lot of people and

the breakfast staff also did a great job

they accommodated our request for both early check in and late check out

pool, location, and breakfast - front desk staff extremely friendly and welcoming

the pool area is nice and well kept, and the breakfast is good with plenty to choose from

only complaint i can register is the lights in the parking lot are out

advertised for an indoor pool, wasn't available, very upset 4 year old

breakfast was fine

of the reasons we booked the hotel because we were having a family reunion and was excited the kids would have

must ask front desk daily for room service

wonderful breakfast, convenient location and very clean.

breakfast was excellent

staff was very friendly and breakfast was really good

we also loved the fact that breakfast is provided and so is free wifi

super comfortable, brand new building, cleanest hotel i ve seen in a while, clean laundry facilities

laundry facility was a huge disappointment & a great inconvenience

was guest laundry but you had to pay $2

laundry not mathing right, 30 minute wash & 2 hour dry

the lady helped me do the laundry.

pool was great for kids

at check-in i signed the pet policy stating pets could not be left unattended in guest rooms, which i was happy

pet friendly.

convenient location, lots of restaurants around the area. pet friendly is much appreciated.

loved it! great service clean pool great breakfast

parking was a little limited and a real fall hazard in shower

the breakfast options were great!

breakfast awesome

few gluten-free options at breakfast

pool is amazing

the kitchen person was absolutely so pleasant when presenting the food

everything. staff was great. very clean. breakfast was great. we will stay there again.

breakfast was delicious

pool water was very chilly for an indoor pool

also kids or someone kept running in the high level, or top of the room, and kids were running around in

no change machine for the laundry and the non-caring desk guy didn't have any change

there was a laundry room available

due to covid a hot breakfast wasn t available

super clean! staff were very friendly. good breakfast.

the parking lot was well lighted and safe

laundry facilities worked just fine but dryer was a little slow. could use an upgrade.

they were cleaning the parking lot often

the pet fee was too high

only common area was a very small with only breakfast tables set up which was hard to gather even for a small

breakfast selection

there is a work out room and laundry room if you need

to do laundry and for the entire hotel there was only 1 washer and 1 dryer so i stayed up after midnight

it ended up being next to the housekeeping laundry room and i was awakened early sunday morning

could not get food with kids at all locations only the really expensive steakhouse that has no food for

thought the pet fee was excessive.