no change machine for the laundry and the non-caring desk guy didn't have any change

there was a laundry room available

couldn't get into the pool area without then front desk opening the door. pool was ingested.

parking was fine but the hotel did appear to sit backwards compared to the way the gps took us

their pool was under maintenance and their parking lot was pretty full.

staff was friendly and they have a laundry room that made life much easier for us

loved that every floor had its only laundry room and i loved that everyone respected my privacy

laundry is right down the hall and clean with a very fair price

the laundry room was closed and the bathrooms in the lobby are off limits

found someone's laundry that was missed when cleaned. also found some trash under the bed

with perfectly crisp bacon or little omelets, lovely warm pool, great exercise facility and laundry

comfortable, accommodating, close to everything, laundry, pool, breakfast, coffee and tea in the lobby, bar in

breakfast was very good,

tasty coffee and tea at the lobby for you to grab whenever, spacious and well lit parking lot

the snow in the parking lot wasn t cleared well.

no breakfast. time to get back to normal.

and we happened to come on the weekend where there was a kids bowling league or something in town, so it was

my kids felt so comfortable and loved breakfast and the pool

oatmeal needed some love and the pool was really cold

nice quiet and comfortable room and bed, good breakfast.

gluten free options available for breakfast comfortable beds well-appointed kitchen nice pool/hot tub outside

wish their pool was indoors, but with all of the positive that i have coming off of this stay this was nothing

breakfast was not as good as it could or should have been

breakfast was superb and not basic and gross

breakfast was not available due to covid 19

than 2 towels and were told by really nice staff that they didn't have any more/ nobody to do laundry

no laundry facility however

room was clean and cozy and breakfast was great

staff was friendly and breakfast was amazing room was clean.

i liked the gym and the fact that i could get water refills

laundry not mathing right, 30 minute wash & 2 hour dry

the lady helped me do the laundry.

super comfortable, brand new building, cleanest hotel i ve seen in a while, clean laundry facilities

we had a small issue with the laundry machine and the manager stepped in and solved the problem very quickly

was guest laundry but you had to pay $2

free laundry room use, a wonderful breakfast buffet with the best service--super clean

the people, the happy hour, the pool, complimentary laundry.

dirty laundry room

breakfast was free, fast and friendly

it would be nice if the pool stayed open later but i understand the reasoning

the breakfast was very good and the breakfast staff was excellent

they had a broken net beside it but i shouldn't have to do spa maintenance on my date night

could have had towels in the pool and gym areas available

location was great. the beds were comfortable. the pool and spa area were nice.

me there were no rooms to check in for an early arrival when there were only like 5 cars in the parking lot

staff was very helpful and friendly, my grandkids had a blast in the pool, rooms were clean over all great

kids loved the indoor pool

really like everything we had a great time my kids had a great time the pools they love the pools, don't know

pool was closed and our group of families had lots of kids who wanted to swim

didn't like the fact that the pool was closed

super clean and enjoyed having a kitchen! great lake area to walk the dogs.

the location was good, near main city access, the parking possibility was great

to get to the pool due to construction but the crew we ran into was very nice and directed us to the right area

more varieties at breakfast and a bigger gym facility with make this place perfect.

breakfast was great

my stay ended up lasting longer than expected and was grateful for the laundry facility

i told her i need to do laundry she gave me the perfect room right across the laundry room

laundry facilities were inconvenient and had to take 2 separate elevators to get there

dirty hallways, pool was trashy, laundry facilities out of order, 1 ice machine in hotel

needs larger parking lot and more selections for breakfast.

breakfast was great and so was the location. friendly staff and easy checkin.

pool temperature was a little cold hot tub wasn't working even though there was direct tv cable

heated pool wasn t heated.

great pool.

roads made it almost impossible to get into the parking lot

complex and a hotel in one, kids that lives there put rocks in the pool and they had to close it, laundry was

the laundry facility wasnt working

we had to do a load of laundry, and in the laundry room, it tells you to see the front desk for change and they

trash and laundry hanging on patios and siding completely gone in parts

like all the people hanging around, the laundry hanging everyware, very uncomfortable feeling and not feeling

location, friendly staff, clean rooms and common areas, on-site laundry!

i love the rooms the employees are very helpful and nice free laundry rooms are very big!

laundry room kept clean and in working order

3) free: the laundry room has multiple washers/dryers, all free

the only thing they dont have breakfast

the plastic laundry bag the clerk gave me tore in half as i was putting clothes into it

the hot tub jets were not working at full volume. pool door was very hard to open.

the parking area was full so i parked at the hotel next door

parking was good and close to the doors

and the people upstairs must have had a kid who decided the room was a jungle gym until after midnight

the prepackaged hot breakfast egg items - sandwich and quiche were quite delicious

our kids loved the pool

breakfast could have been a lil more fulfilling

breakfast had good variety, location was good, clean rooms/facilities, comfortable beds, good

why in the heck can 't you connect the parking lots

great stay and complimentary laundry facilities

manager did not like it when i reported a pool pizza party with at least thirty people and noisy kids at the

beautiful lobby and free parking.

room service was good. friendly staff

the lobby bar closed too early.

the cost at the bar was very expensive

lobby is all hard surfaces so with people in the bar i could barely hear the clerk at check-in

pool under construction and wasn?t long steed

mean the only thing i can think off is the lobby looked nice with the bar but never really used it and the beds

breakfast, again one person in the morning having to do the front desk and the bar area

i came in the room smelled like wet laundry

even the ear plugs weren't very effective at blocking the noise from slamming doors and kids jumping around

the breakfast wasn't real good.

our room had a separate bedroom, a small kitchen and a living room

pet fee is $75

easy access to all the eating and shopping spots, the motel itself was easy to access, it has a laundry area

the room had a bit of an odor like it had been smoked in but it was a none smoking room

old, small hotel. small rooms. no pet area.

cleanliness, location, pet friendly.

wifi very bad ,

laundry was really helpful; the staff were all really friendly and polite

clean and comfortable. need to get the outside doors working. liked the laundry room.

with coffee machine in laundry area , not kept

liked the laundry for guests

refreshments shop with the laundry needs a better explanation on how it works

breakfast

also i pray they keep their pet policy a $25

night there was an awful lot of noise/partying in the parking lot and commotion in the hall until very late at

drug addicts everywhere. hotel stinks like old dirty gym towels. door wouldn't lock.

the breakfast was good

laundry area was clean

are thin, also my room was next to the laundry room and one guest decided to have a loud conversation at 2am

staff was friendly and helpful..rooms were clean..i did laundry here..great for the price

good wifi, good breakfast, & good staff

continental breakfast was good. nice location, easy access, good parking and friendly staff.

thing that negative we have to say it that pool all though it was an indoor pool it was really cold

room service knocking on the door 3 times before check out time

it has a pool and gym but neither of them were spectacular. but at least they had them.

wifi kept dropping. (free version). rooms could use some freshening and updating.

that you had to pay for parking

after inquiring for a washer a dryer we were assigned a room located directly opposite from the laundry facility

booked the airport shuttle the day prior to my arrival

continental breakfast would be awesome

pool was great for the kids. room was nice and clean.

hotel offered everything we needed and wanted gym, pool, business center, and it was very pet friendly

the breakfast and clean laundry.

parking was a little difficult

room had pet smell

didn t have the parking lot cleaned or the sidewalks cleared of snow

the pool room was cold and the hot tub was not working.

kitchen and guest laundry.

to navigate, plenty of parking

kitchen and guest laundry.

there was only cereal and coffee at the complimentary breakfast which was disappointing

we didn't eat breakfast. all my husband saw was cereal and we don't eat cereal.

kind of residue on the fridge, no working elevator, only ice machine was on the 3rd floor and the breakfast room

i did not have the breakfast

was a nice breakfast room and selection of items but there was a lady watching people and a sign that read no

laundry room broken ice machine broken our room had a leaking sink carpet wet both days we stayed ,

like the rims i like that to access to the laundry facility that candy machine and the easy getting in and out

bathroom could use some updating and the laundry room was out of order.

she goes to look for her in the laundry room

there was no laundry bag or coffee maker

the location was perfect for us, working in douglass. guest laundry facilities helped us much.

the property had nice well maintained amenities, the staff was friendly, and the breakfast buffet was well

i need breakfast!

room was great. quiet and comfortable. free breakfast was good.

parking was a bit limited, as the parking area was fairly small

loved having the kitchen & laundry

wichita and within 10 minutes of the hospital i was contracted to work for, and the free on-site laundry was

location and outdoor grill and fire pit. free laundry facilities for guests.

laundry was free which was great and did i mention that the rooms are huge as well

it was nice to have laundry facilities at the hotel that were free

indoor pool was clean and great for the kids

pool is small but nice

room with partial kitchen, instead received a handicap accessible room, when asked front desk for a switch could

an adult only time for the pool, we couldn't use the pool because the kids were there being kids but it would

staff were sweet, great dog treats, loved the salt pool

- laundry facilities

wifi was a bit spotty, but overall is was one of the best hotels i have stayed at!

the lobby bar is an added bonus, as is the breakfast prepared to order for a modest cost

pool ambiance was nice at night with groups of people having a good time and were able to stay

wifi is very slow

no eggs. would have been better breakfast with eggs

my son can’t have sugar before his-appointment and they had biscuits and gravy for breakfast that for me was

biscuits and gravy with continental breakfast.

really wasn't anything that i didn't like, however i wish breakfast time could be extended by 30-60 minutes

wish there were banana for breakfast

it was clean. it was newly remodeled. everyone was so friendly. great breakfast too.

the parking situation isn't ideal either right now

failed to inform about the pet fee; turns out it was $25 for each pet non refundable (small animals should not

breakfast was fine and location great. nice fitness center.

tempted the pool was perfect, and was a very nice pool but the walk from pool to room was cold because it was

there was no signage nor communication, nor process about what to do with dirty laundry or full trash bags

no bar service but it's understandable because of the situation with covid 19.

pet friendly, but not a lot of space around the hotel for your dog to use the

i did bring a dog, so 75 of that may have been a pet charge, but i still think that i am out 25 bucks and was

the bar was excellent

great location. nice friendly helpful staff. good laundry.

were 3 out of 6 dryers broke in the laundry room, which meant after washing my clothes, i had to wait nearly an

location in old town and cooking facilities and laundry

there was also a full pay laundry on each floor

need to pay extra for laundry need to pay extra for breakfast no bus or taxi for the airport from the hotel

the beds were so comfortable. they provided complimentary shuttle service. hotel was very nice

my room faced douglas ave, and the traffic was a bit noisy in the evening. local kids

missed prepaid breakfast and almost missed shuttle to the airport

the welcoming at the desk and the breakfast. the room was also comfortable.

was a hard bagel in a package - kids couldn't eat it - and an apple and yogurt

the free shuttle to the arena was a life-saver

really big rooms. walk in closet and bathroom. fine restaurant and a bar in the cellar.

i ordered room service which was quick and delicious

room service did not bring me what i asked for at all

had an alexa in the room where you could order anything you needed such as extra towels or room service

the laundry, the staff,

service i like being lied to about my refund i didn't like it i didn't have the ability to do my laundry when

breakfast or laundry despite being advertised

location the property could be anything but kitchen closed, bar closed, laundry closed room was fine

also, there is no breakfast like advertised or laundry facilities

laundry room was good

friendly staff, nice facilities, laundry,cozybar, outdoor patio, free parking

swimming pool is great fun for the kids

traveled with 2 young kids for the weekend, we stayed one night and reserved a king bed suite

everything was great. pool was wonderful. breakfast was very good. super clean.

my two nights were awful, next to screaming kids and partying group

gym and pool

excellent gym.

room service thought it was okay to use that closet 3 times during the night and proceeded to wake

difficulties connecting to wifi both times i have stayed here but staff assisted.

the location is great along the river and the kids really enjoyed the pool

the gym was well equipped for an adequate workout away from my home gym

we went there at 1130 and were told the kitchen was closed

but i think should be policy for parents to control their kids

it was a little too cold,and the pool was closed and all the facilities

laundry in the room

your two bedroom apartment comes with dishes, washer and dryer, and even laundry/dish detergent

the apartment was a good size (two bed, two bath) and included a full kitchen and laundry

room was a small apartment with a standard range, microwave, fridge and laundry machines

a kitchen and laundry in the apartment was so convenient

i had to pay extra for laundry services.

i was hoping he would get breakfast is the only thing he didn't like.

that it said breakfast but there wasnt any so the website should be changed

there was no cable or wifi

breakfast was not all that great the muffins were old and dried out and all i had was toast and

that it was pet friendly

we needed a different room, due to a smoking smell in a non smoking room

the room was beautiful the pool was fun and the coffee was good.

kids loved that the pool was just their size.

value and pet friendliness. the overnight staff member was great!

a swimming pool would have been wonderful

breakfast

too much trash in the parking area

would say i did not like anything there except for the parking as there was plenty of it because they had very

this hotel has all the basic amenities such as an outdoor pool, gym, and continental breakfast, the rooms and

hotel, nice fitness room, nicely decorated hotel, rooms and breakfast area

did not eat breakfast, location was great.

is not something i didn't like, but would love to have had a hot tube in with the pool

there was close parking and the parking lots were well lit

indoor pool

clean, comfortable and breakfast was great

delicious breakfast. staff very friendly. quiet..

smoking rooms too close to non-smoking rooms

the breakfast was great it's not a normal continental breakfast

shower was dirty, food was cold, bed was rock hard, our sheets and bed spread in our non smoking rooms had

nice hotel. clean and breakfast was nice. lots of restaurants close.

breakfast was very good & well stocked

the gym opened at 6a and i wished it was 24h. $6 to wash and dry clothes.

cleanliness of facilities and nice size pool

pool was really nice and clean

my room was adjacent to the side door and guest laundry room, thug type outside

hallways, the laundry room, and outside areas were noticeably dirty

breakfast

can't pass up this great stay, large breakfast selection, comfy beds, large clean rooms, near everything

the complimentary breakfast was good

i was looking for a laundry bag i'm accustomed to find but, again, this pandemic has a lot of people and

complementary self- serve laundry

pool, breakfast, bed, pillows

staff, close to fast food and shopping is easy without having to stay in a more populated area, parking is good

i clean my bathroom , vacuum/mop my bathroom/ kitchen floors and make my bed daily, so when i must pay to stay

was disappointed that the pool was closed

advertises a pool

the breakfast was ok but wish they would change there hot food. it was hot and good.

the breakfast was wonderful, fresh and clean. we enjoyed our stay!

location was great, not much of a breakfast but ok

people smoking at all entrances and not just cigarettes

loud cars in parking lot

i rented a room w/kitchen to be able to have coffee/cook

ants in room ....room smelled..not enough handicap parking..

no laundry

loud noises from laundry room

self laundry service

didn t like that the hotel didn t have laundry facilities

great breakfast, really nice staff, very clean, comfortable room equipped with everything , good wifi

water was a bit chilly, but my kids loved it, and it was salt water, so we didn’t have to deal with chlorine

bed, very friendly staff, free breakfast, perfect location to the highway (with quiet rooms despite how close

made you jump through hoops about a pet.

breakfast

the kids loved the pool, i loved the variety of breakfast options

all my stuff neatly put away and organized just the way i like my things to be, there was ample parking as they

breakfast was great and the lady was so sweet

pool happened to be closed during the stay.

very clean beds were comfortable good breakfast.

it was clean and smelled good. it just felt good. the breakfast was awesome. very nice stay.

the pool area was clean and comfy chairs, but the pool was ice cold

it showed a pool and an on-site laundry for guests

the laundry didn't work and i paid for it without refund

laundry doesn't work

the gym was super tiny with two machines

location, friendly staff, i hope the swimming pool is open soon, rooms always clean, could use some updating,

price, good parking. can tell it was a nice place when it first opened.

it was cheap. pet friendly.

no issues with security, finding room, or parking

hot breakfast the turkey was rubber and need more options like biscuits and gravy or bacon or something

the breakfast was not refreshed. food was cold and there was barely any more left at 7 am.

also the breakfast did not have much of a varietyz very bland

the only problem for me that the breakfast starts at 6:00am and finishes at 9:00 am

the pool was also nice

they said towels were in laundry and to check back in a couple of hours

the parking and navigation to get the luggage cart to the room was difficult to maneuver.

quiet, breakfast is outstanding.

very nice pool

good breakfast.

was some people in the parking lot doing drugs

the availability of a smoking room with two beds and a kitchenette is a huge plus

the availability of a smoking room with two beds and a kitchenette is a huge plus

kitchen utensils, pots and pans etc

the hotel doesn't provide anything for your kitchen, so you'll have to bring your own pots, pans, dish soap,

the laundry room was out of order

but they told me ut was to late in the damn day to get any even tho they were right in the laundry room so i'm

laundry room, is too small for any use.

a pet deposit for esa dogs, apparently it was just a deposit that all visitors were required to pay

they also show pics of grassy areas but have no grass that they allow pets to go on, even though they say they

nice and the laundry facilities are complementary they also have a cupboard with sandwiches ice cream and soda

it s quiet, clean and well maintained! the laundry room it s clean & free of charge.

they have a laundry room where you can buy the soap & wash and dry for free

onsite laundry facilities and exercise room

table and desk for both of us, real crockery and cutlery, big coffee maker, free laundry washers and driers

no breakfast. vending machines didn't work either. had to wait till morning to do laundry

room was very nice staff very friendly the dryer needs work for guest laundry but when it didnt work properly

the dryer for laundry does not dry

clean sheets in the shower curtain to which paula replied no as the person before her did not do laundry

i also wish the laundry services were available longer

nice gym, really good breakfast.

happy the pool was open!!! nice clean rooms..

very clean & great breakfast! pet friendly without an extra charge.

very nice and clean hotel, good breakfast, delicious fresh yogurt from the farm

it's very clean and breakfast was great!

laundry facilities were adequate

was told parking for 5 days was included in the room rate

beds, employees, cleanliness, breakfast was great!

complimentary breakfast was delicious

yes. the spa was advertised and then we found that it was eliminated and filled in

the laundry is expensive at 3$ load

they had roll of quarters available for laundry. the laundry room was clean and working great.

several amenities like laundry and access to computer in lobby not working

went to due my laundry and no soap in the soap dispenser machine

close parking

kids loved the breakfast, they didn't run out of food and the kids got to make their own waffles

both shuttle bus drivers were friendly and courteous

breakfast was excellent! hotel was very clean and friendly!

hotel manager cooked an awesome sausage egg and cheese sandwich for breakfast!

the wifi was almost nonexistent it was so slow.

offer an arcarde and on site laundry but will not give you quarters or have a quarter machine

there s leisure amenities available and onsite laundry facilities which were appreciated

with remodel felt could have been better organized and grouped to keep area further from guest no wifi very warm

had to keep signing in to the wifi, even if i didn't leave the

i liked that the pool stayed open til 11pm, there was a free breakfast, and free wifi.

i assume theft is a common issue with these younger inner city kids

the shuttle was a good bonus to the hotel

and dated decor, broken toilet in our first room (we had to be relocated), fitness center didn t have lights

room was under the laundry. the washing machine was loud.

free laundry machines,24/7 coffee, lending locker for toaster ovens,blender, crock pots, and board games

pet friendly room, king one bedroom suite

i like that they had a great kitchen

the kitchenette

the hours for the pool and fitness room perfect for anyone

staff and pool

having to pay for extended parking an wasn't told in advanced.

close to airport with a shuttle

good breakfast, convenient location to airport. excellent shuttle service.

there were no laundry facilities on site so we had to go to a laundromat

close to stores and restaurants free laundry in hotel

stains on bed skirt ,pool was not available, there wasn t a guest laundry room like it said

the pool was suppose to be heated. it was freezing cold.

the breakfast is wonderful

didn t like that it didn t have a laundry room

beds and no laundry room. softball tourneys need laundry room.

shouldn't have to call about wifi pass word

so close to the airport you could walk if you wanted to but why when there is a shuttle

i wish the pool was open.