when we asked for another towel, the desk clerk said she was doing the laundry and would bring them when

was able to get our laundry done (we ve been traveling from florida)

pool

then i pay $40 for a early check in and then they want another $40 for a late check in and the hotel is not

easy access, good parking

was perfect for longer stays having a closet, a cooktop and dishwasher in room, access to free laundry, and free

everything was perfect i especially loved that there was laundry facilities at no charge

people hanging out at the pool drinking beer and being really loud

the breakfast was excellent, beyond expectations; the kitchen staff were very accommodating and responded to

breakfast was decent, plenty of parking. it was quiet although there were pets in rooms

it had a laundry room and gym and excellent breakfast

laundry facilities

i also asked for a room away from laundry room

the laundry room could use a little bit more fixing, or st least maybe a vending machine for soaps or

plenty of parking

facilities are great (heated indoor pool, laundry, gym, great breakfast, bar with social hour

pool was cold and not heated.

the indoor pool was refreshing

we didn t get a chance to use the pool but it looked nice and clean

pool was cloudy but it was the only thing

pool, workout area, the free breakfast, computers, ( to break into others rooms) and the laundry without payment

i loved the hospitality, availability of pool and laundry. rooms were very comfortable.

lots of parking

i liked that there was a fridge and microwave and of course the wifi.

big rooms,great shower,good wifi . staff were very exceptional.

no showers. no wifi.

didn't like that there is no wifi.

wifi didn t reach the room we would have stayed again but the wifi didn t reach out room

there nothing but wifi and very outdated but once again it's plainly stated

no tv no wifi toilet bowl was not properly installed, made banging noise

laundry service available

nice staff. kids loved the pool. small fridge in room

this property is newly renovated in downtown utica. great location. pool was nice warm and clean

not eat in the hotel but we ordered room service and it was good

when we arrived we were told that we would have free wifi service, which we did not have

no pool at the property

mattress, coffee in room, nice view from most floors, clean room, water bottles provided, easy parking and

the hotel room had a gym and an exercise bike in it which took up a lot of room especially since we had to use

no bar for evening cocktails.

no room service

breakfast great -healthy choices; room clean and beautiful, bed and pillows very comfy; outdoor

the breakfast was great. plenty of good food and the variety was above par.

staff, clean room, good breakfast

-healthy choices; room clean and beautiful, bed and pillows very comfy; outdoor fire pit; indoor pool and workout

staff was friendly, the beds were comfortable, and the breakfast was exceptable for what was offered

room was next to laundry room and there was sound of tap running from 07:00 until about

no laundry bags, even when asked

guest laundry facilities which we did not use but convenient to have

the gym too small and not equipped

car parking was free and convenient

rooms are spacious. laundry facilities for guests are free! good breakfast.

laundry facilities were good and

as a stop during car travel on i90, surprisingly good breakfast and nice facilities (gym, laundry, pool)

kids running all day long in room either upstairs or next to us

the kitchenette was clean and outfitted with dishes as well as a full sized refrigerator

laundry area, which is part of a pass thru area (inside) could have been cleaner or brighter

were honored (1st floor, away fm noise), breakfast more than adequate, beds comfy, room spacious, parking handy

perfect location, clean, good breakfast.

the breakfast was delicious

room was comfortable, parking was plentiful, and the breakfast was good

i was able to check in a little earlier and was able to do laundry before i left

yes someone stold my gas cap '' is their cameras in parking lot ??

loved that pool and gym were open late

pool was warm and the pool hours was very convenient

didn't use pool.

quiet place to stay and very pet friendly lots of room om property to walk around and lots of parking great

parking lot is very dark which made me feel uncomfortable and unsafe to go to my car

the wifi was very easy to use and the staff were helpful and friendly

even though place is pet friendly the odor throughout the place was of clean

convenient to casino

breakfast was delicious and a wide variety of breakfast foods

breakfast was great

the kids loved the pool

very clean, nice breakfast, great staff, good value

nice options for breakfast

only stayed 1 night as we were travelling - laundry was excellent, room and bathroom very clean and comfortable

dominick at night was very helpful when i was taking care of laundry at night

breakfast very good and varied and particularly found the coin laundry useful, as we were running out of clean

everything was great. maybe getting a hot tub or a pool? :)

indoor pool was beautiful breakfast was nice too

was great, room was clean and organized smelled nice, far enough from the casino floor where you didn t hear

was able to do all my laundry at a reasonable charge, great service.

laundry facilities buffet breakfast, a bit basic but good

my kids enjoyed the breakfast options. the staff was amazing and so nice. everything was clean.

the kids that were playing hockey in the lobby

close to casino. pet friendly

on site laundry

had a pool, breakfast, and really nice comfortable rooms

they had free shuttles to the casino and they had an awesome restaurant right across from the parking lot

the shuttle that took us to the turning stone casino

no pool, no shuttle, no breakfast no maid service

no pet fee. room is good for pets. staff is very friendly. good for overnight stay.

wifi essentially useless

wifi was extremely weak

great location. super clean. beds were new and comfy. ac and wifi worked well. quiet location.

to happen in room not enough outlet plugs should have free shampoo and conditioner not just a bar of