pet friendly

clean quiet place to stay and very pet friendly lots of room om property to walk around and lots of parking

convenient to casino

cheap. the fitness center was actually pretty well equipped, just terribly organized.

parking lot is very dark which made me feel uncomfortable and unsafe to go to my car

hotel, clean, good sized rooms, indoor pool for the kids and a small gym that's good enough

the sofa bed had dirty sheets and the fridge had old food in it. sadly the pool was out of order

breakfast was fantastic! probably one of the best of any hotel that we have stayed at!

- swimming pool was drained and out of order - there was no main light switch and all lights in the room

variety breakfast pool gym front desk service very comfy and cozy

facilities are great (heated indoor pool, laundry, gym, great breakfast, bar with social hour

all of my kids were exhausted

i like the kitchenette in the room, and because of that, the rooms are always larger than other ordinary hotel

front desk employee and one kitchen employee were not very friendly

she was very rude to me and my kids told me id they didn't leave she was going to call the police on them

wifi didn t reach the room we would have stayed again but the wifi didn t reach out room

didn't like that there is no wifi.

no showers. no wifi.

no tv no wifi toilet bowl was not properly installed, made banging noise

there nothing but wifi and very outdated but once again it's plainly stated

was perfect for longer stays having a closet, a cooktop and dishwasher in room, access to free laundry, and free

everything was perfect i especially loved that there was laundry facilities at no charge

excellent pool and other outdoor firepit,and free gilling!!!

location and room had full kitchen

we were able to sleep comfortably and mini kitchen with cooking facilities.

i loved the hospitality, availability of pool and laundry. rooms were very comfortable.

pool, workout area, the free breakfast, computers, ( to break into others rooms) and the laundry without payment

the wifi would not work even when the front desk tried to assist us could not get it to work.

nothing really. if i had to say something, the parking could have been better.

i forgot to set an alarm and missed the cafeteria-style breakfast that's served from 6-9am, but they had

only stayed 1 night as we were travelling - laundry was excellent, room and bathroom very clean and comfortable

breakfast very good and varied and particularly found the coin laundry useful, as we were running out of clean

dominick at night was very helpful when i was taking care of laundry at night

wifi

can hear everything from the other room and on top of us at first we thought there was a jungle gym above us

was able to get our laundry done (we ve been traveling from florida)

when we asked for another towel, the desk clerk said she was doing the laundry and would bring them when

the fee they charge for pets

very nice property! great meals, bar, pool table and music.

my kids, my husband and myself will not be staying here again

laundry facilities

it had a laundry room and gym and excellent breakfast

the laundry room could use a little bit more fixing, or st least maybe a vending machine for soaps or

i also asked for a room away from laundry room

how nice the desk clerk was towards my kids. how helpful he was helping with my room.

laundry service available

after one night here with no breakfast no bar no room service and no pool i moved over to double tree as they

this property is newly renovated in downtown utica. great location. pool was nice warm and clean

the bar was elegant and complimented the fireplace sitting area

pool was really nice

updated historic property in downtown utica, easy access off highway, large room, free parking

bar area was nice and a great

the hotel itself has large-sized rooms, highly professional staff, a restaurant and bar, and a mezzanine area

was surprised that room service was not provided

downtown utica is not great but parking was ample and very well lit.

guest laundry facilities which we did not use but convenient to have

no laundry bags, even when asked

room was next to laundry room and there was sound of tap running from 07:00 until about

pool was too cold for my youngest kids to enjoy swimming in

the breakfast was ample, and the pool and gym facilities were quite good. .

the room was clean and pool area was nice for the kids

i used the gym which was small but good and they do have a heated pool, which i did not use, but would have if

we didn t use the fitness center but the pool was great if you are traveling with children

pool was very small

breakfast was fine and staff was outstanding - very friendly and professional.

as a stop during car travel on i90, surprisingly good breakfast and nice facilities (gym, laundry, pool)

laundry facilities were good and

rooms are spacious. laundry facilities for guests are free! good breakfast.

pool could have been a little warmer

have pet friendly rooms that still had pet hair in areas

laundry area, which is part of a pass thru area (inside) could have been cleaner or brighter

it was located next to two good restaurants. there was enough parking lots.

breakfast could have been better.

having to walk outside to breakfast. couldn't see the gym.

breakfast was very good and customer service was very friendly

i was able to check in a little earlier and was able to do laundry before i left

breakfast was great the food was very tasty and there was a nice variety for all types of appetites

restaurant is very close by and serves up a number of great dinners - they're just across the parking lot, and

size of the rooms and great breakfast.

it's really hard to find you since the parking lot is behind denny's and the hotel significantly set back from

was great, room was clean and organized smelled nice, far enough from the casino floor where you didn t hear

was able to do all my laundry at a reasonable charge, great service.

laundry facilities buffet breakfast, a bit basic but good

my kids enjoyed the breakfast options. the staff was amazing and so nice. everything was clean.

the kids that were playing hockey in the lobby

close to casino. pet friendly

on site laundry

had a pool, breakfast, and really nice comfortable rooms

they had free shuttles to the casino and they had an awesome restaurant right across from the parking lot

the shuttle that took us to the turning stone casino

no pool, no shuttle, no breakfast no maid service

the staff must smoke in the laundry as the towels we're so infused with smoke you could not wipe your face on

i was near the ice machine their laundry machines and both were noisy all night

quiet location, easy to find, overall hotel was quiet inside and parking lot was full with cars.

small hotel, but very accommodating. nice breakfast and close to everything.

breakfast was sad two snacks and no cream for coffee